Memorex MVD2022 User Guide - Page 32
Troubleshooting Guide Continued
UPC - 749720003648
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TROUBLESHOOTING GUIDE (CONTINUED) SYMPTOM DVD The unit does not start playback. Some functions do not operate as stated. Selected language is not being shown in the subtitles, or spoken. Subtitles are not working properly. Angle cannot be changed. The Rating Level password has been forgotten. VCD (VIDEO CD) No menu playback. PROGRESSIVE SCAN No picture. POSSIBLE CAUSE POSSIBLE SOLUTION Rating level set to block the DVD. DVD not inserted, or inserted upside-down. A non-playback disc is inserted. The disc is not placed in the guide. The disc is dirty. Some features and functions are not available on all discs. If the audio or subtitle language does not appear on the disc, then the initial setting will not be seen/heard. Subtitles appear only when the discs contain them. Subtitles not turned on. Angles may not be recorded on the disc (see disc jacket/case), or they may only be recorded on certain scenes. Call the number listed on the warranty to get the information to reset the password. Enter your password, and/or change the rating level. Insert DVD correctly. Make sure to insert a DVD; "DVD VIDEO" will appear in the display. Place the disc on the disc tray correctly inside the guide. Clean the disc. This is normal, try another function. This is normal, try another disc. This is normal, try another disc. Turn the subtitles on. Try another disc, or wait for a scene which allows a different camera angle. After receiving the information, reset the password and write it down. The VCD inserted does not have the playback control. Try another VCD. If you connect a TV that is not compatible with a progressive scan signal and set the PROGRESSIVE SCAN switch to 'ON', you will not be able to see any picture. Slide the PROGRESSIVE SCAN switch to the OFF position if you set is not compatible, then turn the unit off and back on again; the picture should reappear. FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT OUR WEBSITE AT WWW.MEMOREXELECTRONICS.COM OR CONTACT CUSTOMER SERVICE AT 1-800-919-3647 PLEASE KEEP ALL PACKAGING MATERIAL FOR AT LEAST 90 DAYS IN CASE YOU NEED TO RETURN THIS PRODUCT TO YOUR PLACE OF PURCHASE OR MEMOREX. FOR PARTS AND ACCESSORIES, CONTACT FOX INTERNATIONAL AT 1-800-321-6993. 31