Memorex MVDP1085-BLW Service Manual - Page 6

Troubleshooting - manual

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UPC - 749720014163
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TROUBLESHOOTING Symptom General No power. Power on, but unit not functioning properly. Possible Cause Battery pack is empty. Condensation has formed. Wrong type of disc inserted. Unit needs to be reset. No picture. No sound. Playback picture rolls. The playback picture is poor. The Search feature is not working. The picture is not fitting properly. The disc is dirty or inserted incorrectly. Some features and functions are not available on all discs. The equipment is not connected properly. The INPUT of the TV is not set to receive the DVD signal output. The video cables not securely connected. AV IN/OUT switch in the IN position. The equipment is not connected properly. The equipment connected with the audio cable is not set to receive the DVD signal input. The audio cables are not securely connected. The connected receiver's power is off. Unit needs to be reset to NTSC. The disc is dirty. Some discs have sections that do not allow searching. Wrong menu option is selected in the Setup menu. The remote control is not working. The battery is weak or dead. The battery is not installed properly. The remote is not aimed at the sensor. Distance is too far or there is too much light in the room. There is an obstacle in the path of the beam. Possible Solution Recharge battery pack. Unplug the unit and wait about one to two hours to allow the player to dry. This unit cannot play discs, other than DVD, standard CDs or picture CDs. Unplug from AC and remove battery, wait 10 minutes, then reinsert and try again. Clean disc and insert label side-up. This is normal; try another function. Connect the equipment according to the instructions in this manual. Select the appropriate video input mode, usually VIDEO or AV. Connect the video cables securely. Switch the AV IN/OUT to OUT position. Connect the equipment according to the instructions in this manual. Select the appropriate audio input mode. Connect the audio cables securely. Turn the audio receiver on. Set menu option to NTSC. Clean the disc. This is normal on some discs. Select the correct TV type (PS, LB, WIDE) which matches the TV you are using. Install a fresh battery. Install battery according to the diagram. Aim the remote at the sensor. Operate within 20ft, or reduce the light in the room. Move obstacle. 6

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6
TROUBLESHOOTING
Symptom
Possible Cause
Possible Solution
General
No power.
Battery pack is empty.
Recharge battery pack.
Condensation has formed.
Unplug the unit and wait about one to
two hours to allow the player to dry.
Wrong type of disc inserted.
This unit cannot play discs, other than
DVD, standard CDs or picture CDs.
Unit needs to be reset.
Unplug from AC and remove battery,
wait 10 minutes, then reinsert and try
again.
The disc is dirty or inserted incorrectly.
Clean disc and insert label side-up.
Power on, but unit not functioning
properly.
Some features and functions are not
available on all discs.
This is normal; try another function.
The equipment is not connected
properly.
Connect the equipment according to
the instructions in this manual.
The INPUT of the TV is not set to
receive the DVD signal output.
Select the appropriate video input
mode, usually VIDEO or AV.
The video cables not securely
connected.
Connect the video cables securely.
No picture.
AV IN/OUT switch in the IN position.
Switch the AV IN/OUT to OUT position.
The equipment is not connected
properly.
Connect the equipment according to
the instructions in this manual.
The equipment connected with the
audio cable is not set to receive the
DVD signal input.
Select the appropriate audio input
mode.
The audio cables are not securely
connected.
Connect the audio cables securely.
No sound.
The connected receiver’s power is off.
Turn the audio receiver on.
Playback picture rolls.
Unit needs to be reset to NTSC.
Set menu option to NTSC.
The playback picture is poor.
The disc is dirty.
Clean the disc.
The Search feature is not working.
Some discs have sections that do not
allow searching.
This is normal on some discs.
The picture is not fitting properly.
Wrong menu option is selected in the
Setup menu.
Select the correct TV type (PS, LB,
WIDE) which matches the TV you are
using.
The battery is weak or dead.
Install a fresh battery.
The battery is not installed properly.
Install battery according to the diagram.
The remote is not aimed at the sensor.
Aim the remote at the sensor.
Distance is too far or there is too much
light in the room.
Operate within 20ft, or reduce the light
in the room.
The remote control is not working.
There is an obstacle in the path of
the beam.
Move obstacle.