Motorola DROID XYBOARD 10.1 DROID XYBOARD Legal Guide - Page 21

How To Obtain Service Or Other, Information

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Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at: 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). HOW TO OBTAIN SERVICE OR OTHER INFORMATION 1. Please access and review the online Customer Support section of Motor- ola's consumer website prior to requesting warranty service. 2. If the Product is still not functioning properly after making use of this re- source, please contact the Warrantor listed at the Motorola website or the contact information for the corresponding location. 3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support. 4. If the software update does not fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity. 5. To obtain warranty service, as permitted by applicable law, you are required to include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product. ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS, INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR 19

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19
Go to
www.motorola.com/repair
(United States) or
www.motorola.com/support
(Canada), where you can select from a
number of customer care options. You can also contact the Motorola
Customer Support Center at: 1-800-734-5870 (United States),
1-888-390-6456 (TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
HOW TO OBTAIN SERVICE OR OTHER
INFORMATION
1.
Please access and review the online Customer Support section of Motor-
ola's consumer website prior to requesting warranty service.
2.
If the Product is still not functioning properly after making use of this re-
source, please contact the Warrantor listed at the Motorola website or
the contact information for the corresponding location.
3.
A representative of Motorola, or of a Motorola Authorized Repair Center,
will help determine whether your Product requires service. You may be
required to download, or otherwise obtain and accept software updates
from Motorola or a Motorola Authorized Repair Center. You are respon-
sible for any applicable carrier service fees incurred while obtaining the
required downloads. Complying with the warranty process, repair instruc-
tions and accepting such software updates is required in order to receive
additional warranty support.
4.
If the software update does not fix the problem, you will receive instruc-
tions on how to ship the Product to a Motorola Authorized Repair Center
or other entity.
5.
To obtain warranty service, as permitted by applicable law, you are re-
quired to include: (a) a copy of your receipt, bill of sale or other compara-
ble proof of purchase; (b) a written description of the problem; (c) the
name of your service provider, if applicable; (d) your address and tele-
phone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability,
price and other conditions applicable to the repair of the Product.
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS,
PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR