Motorola MC70 User Manual - Page 1
Motorola MC70 - Enterprise Digital Assistant Manual
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MC70 Enterprise Digital Assistant: Delivering competitive advantage in the package delivery industry APPLICATION BRIEF A new class of device...a new level of efficiency For companies that need to deliver goods and packages, protecting profitability is a never-ending challenge. Already faced with slim profit margins, companies must find a way to manage rising fuel and insurance costs and meet customer demands for better service - without increasing the cost of services in order to remain competitive. The MC70 Enterprise Digital Assistant (EDA) from Motorola is the first in a new class of devices uniquely suited to drive productivity into multiple key functional areas of companies involved in the delivery of everything from packages to office supplies and flowers. This EDA offers task workers (non-managers focused on specific business tasks, such as delivering packages, receiving incoming shipments or performing vehicle maintenance) the true anywhere anytime voice and data communications required to drive inefficiencies out of and profitability into dispatch/routing, shipping/receiving, pick-up/proof of delivery and fleet maintenance functions, all in a compact lightweight yet rugged device. The MC70 is designed for all-day every day use in the in the field and in the truck, as well as on the loading dock and out on the tarmac. In addition to increasing productivity, the MC70 also reduces the capital and operational expenditures typically associated with providing mobile voice and data communications. By leveraging the power of voice and data convergence, this all-in-one combination mobile phone, PDA, computer, scanner and imager eliminates the need to purchase, manage and maintain cell phones and mobile computers for mobile workers. And Motorola's Mobility Software Platform (MSP) dramatically simplifies and reduces the costs of managing mobile devices. MSP's web-based centralized command center enables IT to remotely deploy, monitor and troubleshoot all MC70 devices. In this application brief, we will examine how the MC70 can improve your profitability and your customer service levels without increasing costs by: • Increasing driver and field service worker productivity • Reducing costly data and shipping errors • Improving truck maintenance for better utilization • Providing real time visibility into freight status, movement and chain of custody ...allowing you to achieve true competitive advantage. Dispatch and routing - better asset utilization and more deliveries per day The dispatch function typically involves heavy paperwork - from planning, routing and scheduling of loads to the creation of load plans that are processed into a paper manifest for the day's deliveries for each truck.