Motorola SB6121 Quick Reference Guide - Page 1

Quick Reference Guide - Motorola SB6121 Version Date: v1.0 September 2011 Field Operations Table of Contents Quick Reference Guide Table of Contents ...1 Introduction ...1 Installation ...2 Additional Warehouse Information 2 Installation Procedure ...2 Rear Panel Connections ...2 Front Panel Display ...3 Start-Up Sequence...4 Troubleshooting Tips ...4 Rule out RF ...4 LEDs and Error conditions ...4 Troubleshooting Tips ...5 Version History/Document Control Error! Bookmark not defined.5 Introduction Motorola's DOCSIS 3.0 Modem includes a number of major enhancements including channel bonding and IPv6. Motorola's DOCSIS 3.0 modems support DOCSIS 1.x, 2.0, and new 3.0 features. DOCSIS 3.0 provides a number of enhancements earlier versions of DOCSIS, but most notably, channel bonding. Channel bonding enables multiple downstream and upstream channels to be "virtually-bonded" together to be used by a single subscriber. This increases downstream speeds up to 1 Gbps, and upstream throughput up to a minimum rate of 120 Mbps. Additionally, DOCSIS 3.0 supports IPv6and Internet Protocol Television (IPTV). IPv6 greatly expands the number of Internet addresses that operators may use. This document was developed to assist all Technical Operations employees with the proper steps of installing, configuring, and troubleshooting the Motorola SB6121 modem. Technical Operations Academy Page 1 of 5