Motorola V860 Getting Started Guide (Verizon) - Page 14
Customer Service menu. - reset
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THE BASICS The Basics How to access your voice mail from any phone, to save your minutes 1. Dial your wireless number. 2. O nce you hear the system greeting or your own greeting, press # immediately to interrupt the greeting and follow the prompts. How to reset your voice mail password * 1. P ress 611 and Send (airtime-free) from your wireless device or call 1-800-922-0204 (toll-free) from any phone to reach the easy-to-use automated Customer Service menu. 2. Enter or say your 10-digit wireless number (if applicable). 3. W hen asked what you need assistance with, say Voice Mail password. 4. Y ou will then be asked to confirm if you want to reset your password-say Yes. 5. A ll responses going forward will be entered using your key pad. You will be asked for your 5-digit billing zip code. Then follow the prompts for security verification and resetting your password. 14