Motorola im240 User Guide
Motorola im240 - Wireless PC Card Modem Manual
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- Motorola im240 | User Guide - Page 1
im240 Wireless Modem User's Guide for Microsoft® Windows® 2000, Windows ME®, Windows NT®, Windows® XP, Pocket PC 2002, and Pocket PC 2003 @NNTN5927A@ NNTN5927A - Motorola im240 | User Guide - Page 2
- Motorola im240 | User Guide - Page 3
Contents Getting Started 1 im240 Wireless Modem 1 Package Contents 1 Supported operating systems 1 Your account and coverage area 1 im240 Wireless Modem Software 2 Customer Support 2 SIM Card 3 Inserting and Removing a SIM Card 3 SIM Card Personal Identification Number (PIN 4 Enabling the - Motorola im240 | User Guide - Page 4
im240 Wireless Modem Dashboard 18 The im240 Wireless Modem Dashboard Window 19 Common Functionality 19 Getting Status Information 20 Status Light 20 Uninstalling Modem Software 21 Laptop 21 Pocket PC 21 Troubleshooting 22 Diagnostics 22 Registration 23 Manually Configuring im240 Wireless - Motorola im240 | User Guide - Page 5
MOTOROLA LIMITED WARRANTY 30 Patent and Trademark Information 33 Index 34 iii - Motorola im240 | User Guide - Page 6
Motorola, Inc. Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: im240 operation. Note: This equipment has been tested and found to comply with the in accordance with the instructions, may cause harmful - Motorola im240 | User Guide - Page 7
and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the - Motorola im240 | User Guide - Page 8
vi - Motorola im240 | User Guide - Page 9
Identity Module) card • external antenna • detachable antenna • Installation CD containing the im240 Wireless Modem Dashboard software and this installation guide (The installation CD is located inside the front cover of this guide). Supported operating systems The im240 Wireless Modem works in - Motorola im240 | User Guide - Page 10
and driver software that allows you to manage the im240 Wireless Modem and monitor your connections between the im240 Wireless Modem and your Windows operating system. Customer Support For technical support, contact your service provider. Before you call, make a note of the exact problems and - Motorola im240 | User Guide - Page 11
until it stops moving. To remove the SIM card: 1 Remove the im240 Wireless Modem from your laptop or Pocket PC and turn it over, so that the antenna is at the upper right corner. 2 Place a finger on the SIM card and slide the SIM card out. 3 When the SIM card pops out, gently hold the two sides with - Motorola im240 | User Guide - Page 12
SIM Card SIM Card Personal Identification Number (PIN) You can enable or disable the SIM PIN by selecting the appropriate radio button: Enabling the SIM PIN When you try - Motorola im240 | User Guide - Page 13
PIN If you enter an incorrect PIN 3 times, your SIM card will lock. A pop-up will instruct you to call iDen customer service to unlock your SIM Card. You can then choose to either cancel this action or call customer service to unlock the SIM Card. If you cancel this action, the Dashboard closes. The - Motorola im240 | User Guide - Page 14
Application Software lets your im240 Wireless Modem transmit data from your laptop or Pocket PC. This software lets you control the wireless modem's functions. When to Insert the Modem Important: DO NOT INSERT THE WIRELESS MODEM PRIOR TO INSTALLING THE WIRELESS MODEM DRIVER AND DASHBOARD SOFTWARE - Motorola im240 | User Guide - Page 15
setting up your im240 Wireless Modem: • Confirm that the SIM card is in place. See "SIM Card" on page 3 Installing on Windows ME Use these instructions if you are installing onto a laptop running Windows ME. The installation wizard will prompt you to insert the im240 Wireless Modem into the PCMCIA - Motorola im240 | User Guide - Page 16
Continue Anyway, each time it appears. 6 When prompted, insert your wireless modem into the available PCMCIA Type II slot. Click Ok. Note: For the Motorola im240 PC Card modem", Click on the Finish button. 7 Upon completion of the installation, You will be instructed to remove the modem from the - Motorola im240 | User Guide - Page 17
card inserted into the im240 Wireless Modem, and the label of the im240 Wireless Modem facing up, carefully insert the im240 Wireless Modem into your laptop card slot. 10 On the next page, click Have Disk to browse to the location where you installed the Dashboard and select the subfolder "Driver - Motorola im240 | User Guide - Page 18
CD-ROM drive and click OK. 6 On completion of this step, the modem driver is installed and you can proceed to configure the im240 Wireless Modem to use your account (if it was not preactivated). 7 Verify that im240 Wireless Modem is displayed and click Next. 8 Select the port that you installed in - Motorola im240 | User Guide - Page 19
of the im240 Wireless Modem facing up, carefully insert the im240 Wireless Modem into your laptop card slot. 8 On the next page, click Have Disk to browse to the location where you installed the Dashboard and select the subfolder "Driver". Click OK and Click Next. Installing on a Pocket PC 1 Connect - Motorola im240 | User Guide - Page 20
slot or connect it to your Pocket PC's PCMCIA slot, if available. Then connect the detachable antenna or external antenna. You must register the im240 Wireless Modem with your service providers' network before you use it. Your im240 Wireless Modem registers automatically when turned on. Note: The - Motorola im240 | User Guide - Page 21
PIN requirement for your im240 Wireless Modem is enabled, you will be prompted to enter your SIM PIN now. (See "SIM Card Personal Identification Number (PIN)" on page 4.) Using the Detachable Antenna To use the detachable antenna, follow the diagrams below. detachable antenna ferrule keying feature - Motorola im240 | User Guide - Page 22
the SIM PIN and Diagnostic sections. These sections will be grayed out until the modem powers up successfully. Note: If the im240 Wireless Modem doesn't power on, an alert will appear. You can then try to troubleshoot the problem or close the window. However, you will only be able to view default - Motorola im240 | User Guide - Page 23
Compact Mode • Pressing in the upper-left hand corner of the application • Pressing the Change View button in the upper-left hand corner • Selecting 'View Compact' from the contextual menu When the user switches to Compact mode, the main window will be shown in Compact mode. The detailed setup - Motorola im240 | User Guide - Page 24
Internet Connecting to the Internet To connect im240 Wireless Modem to the Internet or an intranet, complete the following steps. Laptop 1 Start the im240 Wireless Modem Dashboard program on your laptop. To do this select Start > Programs > Motorola > im240 Dashboard or double-click the shortcut on - Motorola im240 | User Guide - Page 25
icon in the system tray, or • Right-click the im240 Wireless Modem icon in the system tray. Select Disconnect Click here to disconnect Pocket PC 1 If the im240 Wireless Modem Dashboard is closed, open it by tapping the im240 Wireless Modem icon located at the bottom right of your screen. 2 Then - Motorola im240 | User Guide - Page 26
Data Before attempting to use your im240 Wireless Modem to connect to the internet via circuit data, contact your Internet Service Provider (ISP) for instructions on setting up your modem to access their server. Modem Status Launching the im240 Wireless Modem Dashboard The Dashboard is the program - Motorola im240 | User Guide - Page 27
The im240 Wireless Modem Dashboard Window You can launch the im240 Wireless Modem Dashboard by: • Double clicking the im240 Wireless Modem desktop icon • Selecting Start > Programs > Motorola > im240 Dashboard The im240 Wireless Modem Dashboard Window Laptop . signal strength compact view - Motorola im240 | User Guide - Page 28
far right Pocket PC . close window connection status show / hide connection details signal strength signal quality connect / disconnect connection details Getting Status Information Status Light The LED status light located on the end of the im240 Wireless Modem indicates your service status of - Motorola im240 | User Guide - Page 29
Software, follow the steps described here. Laptop 1 Select Start > Programs > Motorola im240 Wireless Modem > Uninstall im240 Wireless Modem. Pocket PC 1 Remove or disconnect the im240 Wireless Modem from the PCMCIA slot of your Pocket PC. 2 Go to the Start button and choose Settings. 3 Choose the - Motorola im240 | User Guide - Page 30
Troubleshooting Troubleshooting Diagnostics You can diagnose both the connection to the network and the modem connection to the computer by selecting 'Test' from the Dashboard setup. In the new window, there will be instructional text and fields that show the users IP address and Modem Software - Motorola im240 | User Guide - Page 31
modem, Troubleshoot, or close the diagnostics. If no problems were found, the text should read, "No Problems Found." Registration If you have significant trouble connecting the modem to either the network or your own computer, call customer service. A customer service representative will instruct - Motorola im240 | User Guide - Page 32
Troubleshooting Manually Configuring im240 Wireless Modem On Some Tablet PCs it has been noted that the im240 fails to install successfully. OK to close the "Motorola im240 PC Card Modem Properties" dialog box. 13 Click Yes to confirm the manual resource settings. 14 The Modem should now be installed - Motorola im240 | User Guide - Page 33
INFORMATION BEFORE USING YOUR MOTOROLA IM240 WIRELESS MODEM. RF Operational Characteristics Your Motorola product contains a radio any part of any person. DO NOT hold the antenna when the radio product is "IN USE". Holding the antenna affects call quality and may cause the product to operate - Motorola im240 | User Guide - Page 34
Attachment to Resolution 303 from July 2, 2002." The iM240 modem card has been tested for compliance with FCC / IC RF exposure limits antenna in the vertical position when operating the wireless modem in any computer that is sitting on your body. Approved Accessories For a list of approved Motorola - Motorola im240 | User Guide - Page 35
a wireless base station antenna, the lower the power output. Before a modem model is available for sale to the public, it must be tested and FCC includes the FCC-accepted Motorola testing protocol, assessment procedure, and off your modem product in any facility where posted notices instruct you to - Motorola im240 | User Guide - Page 36
product OFF immediately if you have any reason to suspect that interference is taking place. Hearing Aids Some digital wireless modem products may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. - Motorola im240 | User Guide - Page 37
is at room temperature and has good air flow. 5 Let the modem product and SIM card dry for 72 hours before powering on the modem product. If the modem product does not work after following the steps listed above, contact your dealer for servicing information. Clean the external surfaces of the - Motorola im240 | User Guide - Page 38
AND SOFTWARE PURCHASED IN THE UNITED STATES OR CANADA What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its Motorola iDEN Digital Mobile ("Products"), Motorola-branded or certified accessories sold for use with these Products ("Accessories") and - Motorola im240 | User Guide - Page 39
service, testing, adjustment, installation, maintenance, alteration, including without limitation, software changes, or modification in any way by someone other than Motorola, or its authorized service non-Motorola housings, antennas, or parts, are excluded from coverage. Communication Services. - Motorola im240 | User Guide - Page 40
TTY-877-483-2840 Or visit us online at http://www.motorola.com/iden/support You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or - Motorola im240 | User Guide - Page 41
, Windows XP, Pocket PC 2002, and Pocket PC 2003 are registered trademarks of Microsoft Corporation. All other product or service names mentioned in this manual are the property of their respective trademark owners. Software Copyright Notice The Motorola products described in this manual may include - Motorola im240 | User Guide - Page 42
Index Index A Accessories approved 26 safety 30 Antenna detachable, using 13 external, using 13 C Circuit Data 28 Modem hardware 20 status light 20 turning on 14 using 12 Modem setup 7 inserting modem 6 installing software, laptop 7, 8 installing software, Pocket PC 11 Modem software uninstalling - Motorola im240 | User Guide - Page 43
Safety info 25 SIM SIM PIN 2 SIM card personal identification number (PIN) 4 unblocking 5 unlocking 5 SIM PIN disabling 2 enabling 2 Software uninstalling 21 System requirements 6 System requirements 6 T Trademark information 33 Troubleshooting diagnostics 22 registration 23 W Warnings operational
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im240
Wireless Modem
User’s Guide
for Microsoft
®
Windows
®
2000, Windows ME
®
,
Windows NT
®
, Windows
®
XP,
Pocket PC 2002, and Pocket PC 2003
@NNTN5927A@
NNTN5927A