Mr. Coffee BVMC-SJX33GT-AM User Manual - Page 13
Service And Maintenance
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PROBLEM THE COFFEE IS NOT HOT THE COFFEE TASTES BAD THE GROUNDS ARE IN THE COFFEE POSSIBLE CAUSE SOLUTION There's a power WAIT FOR POWER TO outage. BE RESTORED. Auto SHUTOFF has been activated. FOR BEST RESULTS, BREW A FRESH POT OF COFFEE. Coffee grounds USE COFFEE GROUNDS other than for RECOMMENDED FOR an automatic AUTOMATIC DRIP drip coffeemaker COFFEEMAKERS. were used. The ground coffee-towater ratio was unbalanced. USE CORRECT GROUND COFFEE-TOWATER RATIO. The coffeemaker CLEAN COFFEEMAKER needs cleaning. AS DESCRIBED IN "MAINTAINING YOUR COFFEEMAKER" SECTION. The filter is not SEAT FILTER PROPERLY properly seated WITHIN THE FILTER in the basket. BASKET. The filter collapsed. REMOVE FILTER AND REPLACE. Do you still have questions? You can call us toll-free at the Consumer Service Department, 1-800-MR COFFEE (1-800-672-6333) or you can visit us at www.mrcoffee.com. 24 BVMC-SJXGT_12ESM2.indd 25-26 Service and Maintenance Replacement Parts Replacement parts can be purchased through your local retailer, online at www.mrcoffee.com, or by calling our service centers for information on where you can find a store that carries replacement parts. For better tasting coffee, we recommend that you use a MR. COFFEE® brand replacement parts. • Coffee Filters -This coffeemaker uses 10-12 cup basket-style paper filter or a MR. COFFEE® brand permanent filter. • Water Filtration - Use MR. COFFEE® water filtration replacement disks for best results. • Decanters - This coffeemaker uses the 12-Cup Replacement Decanter PLD12- or a 8-Cup Mr. Coffee Thermal Decanter DRD95, (Coffemakers extras such as water filtration and permanent filters may not be included in all models) Repairs If your coffeemaker requires service, do not return it to the store where you purchased it. All repairs and replacements must be made by Sunbeam or an authorized Sunbeam Service Center. If you live in the U.S. or Canada, please call us at the following toll-free telephone numbers to find the location of the nearest authorized service center: U.S. 1-800-MR COFFEE (1-800-672-6333) Canada 1-800-667-8623 You may also visit our website at www.mrcoffee.com 25 9/11/12 10:53 AM