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Set up and manage with the NETGEAR Orbi app

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Orbi Whole Home Tri-Band Mesh WiFi 6 System Made in China Set up and manage with the NETGEAR Orbi app You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app. Note: If you do not want to use the NETGEAR Orbi app, you can use the Orbi router web interface to set up your Orbi devices. For more information about how to access your Orbi router web interface, see Use a web browser to access the router on page 19. To set up your Orbi WiFi system with the Orbi app: 1. Download the NETGEAR Orbi app on your mobile device. 2. On your mobile device, open the WiFi connection manager. 3. Locate and connect your mobile device to your Orbi WiFi network. Your preset Orbi WiFi network and password displays on the Orbi router label. You can change the WiFi credentials after the setup. 4. Launch the Orbi app and follow the setup instructions. Connect to the Network and 18 Access the Router User Manual

Section	Page
Contents	3
1. Overview	8
Orbi router overview	9
Orbi router hardware features	9
Orbi router LED behavior	10
Orbi satellite overview	11
Orbi satellite hardware features	11
Orbi satellite LED behavior	12
Connect your router	13
Place your Orbi satellite	13
Sync your Orbi satellite with your Orbi router	14
2. Connect to the Network and Access the Router	15
Connect to the network	16
Wired connection	16
WiFi connection	16
WiFi connection using WPS	17
Types of logins	17
Router and satellite labels	17
Set up and manage with the NETGEAR Orbi app	18
Use a web browser to access the router	19
Use the automatic Internet setup option	19
Log in to the Orbi router web interface	20
Change the language	21
3. Specify Your Internet Settings	22
Manually set up the Internet connection	23
Specify an Internet connection without a login	23
Specify an Internet connection that uses a login	24
Manage an IPv6 Internet connection	26
Requirements for entering IPv6 addresses	26
Specify IPv6 Internet connections	26
Use auto detection for an IPv6 Internet connection	27
Use auto configuration for an IPv6 Internet connection	28
Set up an IPv6 6rd tunnel Internet connection	29
Set up an IPv6 6to4 tunnel Internet connection	31
Set up an IPv6 pass-through Internet connection	33
Set up an IPv6 fixed Internet connection	33
Set up an IPv6 DHCP Internet connection	34
Set up an IPv6 PPPoE Internet connection	36
Change the MTU size	38
4. Control Access to the Internet	40
Allow or block access to your network	41
Use keywords to block Internet sites	42
Delete keywords that are used to block Internet sites	43
Avoid blocking on a trusted computer	44
Block services from the Internet	44
Manage network access control lists	46
Schedule when to block Internet sites and services	46
Set up security event email notifications	47
5. Optimize Performance	50
Enable or disable Wi-Fi Multimedia Quality of Service	51
Improve network connections with Universal Plug and Play	52
6. Specify Network Settings	54
View or change WAN settings	55
Manage Dynamic DNS	56
Set up a new Dynamic DNS account	56
Specify a Dynamic DNS account that you already created	57
Change the Dynamic DNS settings	58
Set up a default DMZ server	59
Change the router’s device name	60
Change the LAN TCP/IP settings	60
Use the router as a DHCP server	62
Disable the DHCP server feature in the router	63
Manage reserved LAN IP addresses	64
Reserve an IP address	64
Edit a reserved IP address	65
Delete a reserved IP address entry	65
Manage custom static routes	66
Set up a static route	66
Edit a static route	67
Delete a static route	68
Specify basic WiFi settings	69
Change the WiFi password or security level	70
Set up a guest WiFi network	71
Change your region	72
Use the router as a WiFi access point only	73
Set up router mode	74
Generate a new backhaul password	75
Set up a bridge for a port group or VLAN tag group	75
Set up a bridge for a port group	76
Set up a bridge for a VLAN tag group	77
Get Multi-Gig Internet with Internet port aggregation	78
7. Manage Your Network	80
Update the router and satellite firmware	81
Check for firmware updates	81
Manually update firmware	82
Manually update satellite firmware	82
Manually update router firmware	83
Change the admin password	84
Enable admin password reset	84
Reset the admin password	85
View router status and usage information	86
Display Internet port statistics	86
Check the Internet connection status	87
View satellite status	88
View and manage logs of router activity	89
View devices connected to the network or edit device information	90
View devices connected to the network	90
Edit device information on the Attached Devices page	91
View satellites connected to the network or edit satellite information	91
View satellites connected to the network	91
Edit satellite information that displays on the Attached Devices page	92
Monitor Internet traffic	93
Manage the router configuration file	94
Back up settings	95
Restore configuration settings	95
Erase the current configuration settings	96
Set up remote management	96
Use remote access	98
Remotely access your router using the Orbi app	98
8. Customize Internet Traffic Rules for Ports	99
Manage port forwarding to a local server	100
Set up port forwarding to a local server	100
Add a custom port forwarding service	101
Edit a port forwarding service	102
Delete a port forwarding entry	103
How the router implements the port forwarding rule	103
Application example: Make a local web server public	104
Manage port triggering	104
Add a port triggering service	105
Disable port triggering or change the time-out period	106
Application example: Port triggering for Internet Relay Chat	106
9. Use VPN to Access Your Network	108
Set up a VPN connection	109
Specify VPN service in the router	109
Install OpenVPN software	110
Install OpenVPN software on your Windows-based computer	110
Install OpenVPN software on your Mac computer	113
Install OpenVPN software on an iOS device	114
Install OpenVPN software on an Android device	114
Use a VPN tunnel on your Windows-based computer	115
Use VPN to access your Internet service at home	117
Set up VPN client Internet access in the router	117
Block VPN client Internet access in the router	118
Use a VPN tunnel to access your Internet service at home	118
10. Troubleshooting	119
Quick tips	120
Sequence to restart your network	120
WiFi settings	120
Network settings	120
The router and satellite do not sync	120
You cannot log in to the router	121
You cannot access the Internet	122
Troubleshoot Internet browsing	123
Troubleshoot PPPoE	124
Troubleshoot WiFi connectivity	124
Troubleshoot your network using the ping utility	125
Test the LAN path to your router	125
Test the path from your computer to a remote device	126
11. Supplemental Information	128
Factory settings for Orbi routers	129
Factory settings for Orbi router model RBR850	129
Factory settings for Orbi router model RBR840	131
Factory settings for Orbi satellites	132
Factory settings for Orbi satellite model RBS850	133
Factory settings for Orbi satellite model RBS840	134
Technical specifications for Orbi routers	136
Technical specifications for Orbi router model RBR850	136
Technical specifications for Orbi router model RBR840	138
Technical specifications for Orbi satellites	139
Technical specifications for Orbi satellite model RBS850	139