Netgear CG3000-1STAUS CG3000-1STAUS Telephony Guide

Netgear CG3000-1STAUS Manual

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  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 1
    Your Optus Local Access Telephony User Guide. Full of handy hints. P/N 202-10819-02 4114645E 04/11 4114645E 0411 166323.indd 1 7/04/11 10:40 AM
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 2
    with us and we'll certainly do all we can to take good care of you. This User Guide has been provided to help you become familiar with the many features of your new telephone service. They're all very simple to use, especially once they've been explained to you. Remember, if
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 3
    on the line Call Divert Have your calls transferred to another phone or mobile when not at home Three Way Call Three people, one conversation! Troubleshooting When you need help Useful Numbers Useful phone numbers 4114645E 0411 166323.indd 1 2 4 5 6 14 15 16 18 20 21 22 7/04/11 10:40 AM
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 4
    to Optus Local, we guarantee your connection will be made within 5 working days of the installation date you requested or within 2 days if the service can be automatically connected. In the event that Optus needs to meet other requirements such as local government regulations or permission to cross
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 5
    The Australian Communications and Media Authority (ACMA) can also provide you with additional information on the Customer Service Guarantee. *The Optus Commitment covers the Standard Phone Service, which is your phone line, Call Barring, Call Waiting, Call Divert, Calling Number Display and Calling
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 6
    with national standards, which means you can use most phones, faxes and modems with Optus Local. No matter what sort of phone you're using, be reported to the police. If unwelcome calls continue, contact Optus Customer Service. 5. Optus Local calls disconnect as soon as you put the receiver down
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 7
    number will be automatically sent when a call is placed to an Emergency Service Number. This is regardless of your CND status. How to control sending your number: 1. You can permanently send your number. Simply phone Optus Customer Service on 133 937 and make the request. 2. You can send your number
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 8
    are any messages for you. Once you've accessed the service, a voice prompt guides you through the steps. When you collect your messages you * 9 6 on a standard touch tone phone. Step 2  Once you have accessed the service you will be prompted to set up your own PIN (it can be anything from 4 to
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    have messages. STEP 2 Simply dial * 9 6 on a standard touch tone phone. STEP 3 You are now connected to VoiceMail. You will be prompted with easy to follow instructions. 4114645E 0411 166323.indd 7 Voicemail 7 7/04/11 10:40 AM
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 10
    How to listen to messages when You're not at home For standard touch tone phones Step 1 Lift the receiver. Step 2 Dial 133 321. Step 3 Enter your VoiceMail number (your phone number including area code) followed by # . For example, if your phone number is (02) 1234 5678, enter all numbers followed
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 11
    return the call to any local, national or mobile number using VoiceMail call Return regardless of any call barring selection you have on your phone service. When you finish your call, you will return to your VoiceMail box to hear the rest of your messages. Handy Hint You don't need to
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 12
    like to subscribe to Call Waiting. See Call Waiting in this manual or phone Optus customer service on 133 937 for more information. Handy Hint Calls will be Call Divert feature. See page 18 of this User Guide or phone Optus Customer Service on 133 937 for more information. 10 Voicemail 4114645E 0411 166323.
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 13
    HOW TO SET A WAKE UP OR REMINDER CALL Step 1 Enter your VoiceMail box. Step 2 Press 8 for User Options. Step 3 Press 8 for Wake Up Call. Step 4 Press 2 to set up a new Wake Up Call. Step 5 Simply follow the prompts to enter a phone number
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 14
    use at any time Press 9 to return to the main menu. Press 9 9 to exit the service. Press 1 to pause/resume. Press 0 for help. Press 0 0 for general information on the VoiceMail service. VoiceMail user Options To change your personal greeting Your personal greeting is what your callers initially hear
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 15
    Step 2 Step 3 Step 4 Step 5 Enter your VoiceMail box. Press 8 for User Options. Press 4 for Set Up Options. Press 7 to change your PIN. Enter will return to the Main Menu. Forgotten your PIN? No problem, just call Optus Customer Service on 133 937. Handy Hint Your pin cannot be consecutive numbers
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 16
    number of the caller. To use this feature you need a display phone. If you don't have a display phone or this feature, contact Optus Customer Service on 133 937 for information. Using Caller ID Caller information is not available for calls originating internationally or coming from some areas within
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 17
    Call Return How often do you hear the phone ringing but do not quite get there in time? If you miss a call, call return is a very useful feature which lets you know the number of the last incoming caller. You are given the option to return that call automatically. STANDARD TOUCH TONE PHONE STEP 1
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    phone? You won't need to worry any more with Call Waiting. If you don't have this feature and would like it, please contact Optus Customer Service on 133 937 for further information. With Call Waiting you will hear a series of two discreet beeps when a second caller is trying to get through
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 19
    for the dial tone. Step 2  Dial # 8 7 followed by the fax or modem number you wish to call. Handy Hint With Call Waiting you cannot speak to the first Three Way Call Feature. See page 20 of this User Guide or phone Optus Customer Service on 133 937 for more information. 4114645E 0411 166323.indd 17
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 20
    receive incoming calls, although you can make outgoing calls. If you don't have Call Divert and wish to use this feature, please contact Optus customer service on 133 937 for further information. HOW TO TURN CALL DIVERT ON STANDARD TOUCH TONE PHONE STEP 1 Lift the receiver and listen for the dial
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 21
    HOW TO TURN CALL DIVERT ON STANDARD TOUCH TONE PHONE STEP 1 Lift the receiver and listen for the dial tone. STEP 2 Dial # 7 8 STEP 3 Listen for the confirmation tone (2 short beeps). STEP 4 Replace the receiver. When Call Divert is still on, you will hear a short ring when someone is calling to
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 22
    and, when they answer, have a three way conversation. If you don't have Three Way Call and wish to use this feature, please contact Optus customer Service on 133 937 for further information. Handy Hint If you and the first caller both have the Three Way Call feature, either party can initiate
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 23
    the end of relevant sections in this manual. Still having a problem? If you have followed the useful tips above and are still having a problem, call Optus to investigate your fault on 131 344. (Call costs apply for these services.) 4114645E 0411 166323.indd 21 TROUBLESHOOTING 21 7/04/11 10:40 AM
  • Netgear CG3000-1STAUS | CG3000-1STAUS Telephony Guide - Page 24
    Useful Numbers Directory, Emergency and Operator Assisted Services Optus Customer Service Calls from Teletypewriter Faults and Service difficulties: From Optus and Telstra phones (including mobile phones) From payphones and Vodafone mobiles Local Directory Assistance National Directory Assistance
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Your Optus
Local Access
Telephony
User Guide.
4114645E 04/11
Full of
handy hints.
P/N 202-10819-02
4114645E 0411 166323.indd
1
7/04/11
10:40 AM