Netgear WAC740 Hardware Installation Guide - Page 32
Test the LAN Path to the Access Point Using the Ping Utility
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ProSAFE Dual Band Wireless AC Access Point Model WAC740 192.168.0.210 and a subnet mask of 255.255.255.0. The access point's default IP address is 192.168.0.160, and its subnet mask is 255.255.255.0. Make sure that your network configuration settings are correct. • Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet Explorer, click the Refresh button to be sure that the Java applet is loaded. • Try quitting the browser, clearing the cache, deleting the cookies, and launching the browser again. • Make sure that you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when entering this information. If the access point does not save changes that you made in the web management interface, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another page or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. It is possible that the changes occurred, but the web browser is caching the old configuration. Test the LAN Path to the Access Point Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a TCP/IP network by using the ping utility in your computer, as described in the following procedure. You can ping the access point from a computer that is connected to the same network as the access point to verify that the LAN path to your access point is set up correctly. To ping the access point from a computer running Windows: 1. From the Windows toolbar, click the Start button, and select Run. 2. In the field provided, type ping followed by the IP address of the access point, as in this example: ping 192.168.0.100 3. Click the OK button. A message like the following one displays: Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx Troubleshooting 32