Netgear WNR3500v1 WNR3500 Setup Manual
Netgear WNR3500v1 - RangeMax Wireless N Gigabit Router Manual
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- Netgear WNR3500v1 | WNR3500 Setup Manual - Page 1
Wireless Router Setup Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA November 2007 208-10149-01 v2.0 - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 2
Trademarks NETGEAR and the NETGEAR logo are registered trademarks, and RangeMax and Smart Wizard are trademarks of NETGEAR. Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 3
for New Firmware 21 Configuring Your Wireless Settings and Security Options 23 Setting Up Your Wireless Computers 26 Troubleshooting ...29 Basic Setup Checklist ...29 Checking Basic Router Functions 30 Troubleshooting Login Problems 32 Checking the Internet Service Connection 32 Obtaining - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 4
iv - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 5
Getting to Know Your Wireless Router Congratulations on your purchase of a NETGEAR® high-speed wireless router, the RangeMax™ Wireless-N Gigabit Router WNR3500. Before you begin installing your router, check the package contents (see "Unpacking Your New Router" on page 1). Become familiar with the - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 6
Carefully peel off the protective film covering both sides of your router (see Figure 1). Figure 1 2. Set up your wireless router by inserting the tabs of the stand (supplied with your router) into the slots on the bottom of your router as shown in Figure 2. Then, remove the protective film covering - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 7
router is ready. A software update is in progress. TFTP firmware recovery is in progress. Power is not being supplied to the router. No IP address acquired. The wireless router a 10/100 Mbps device. Data is being transmitted at 10/100 Mbps. No link is detected on this port. WPS wireless security is - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 8
reset the router to the factory default settings. 3. Four Local Area Network (LAN) 10/100/1000 Mbps Ethernet ports for connecting the router to your your LAN. Figure 5 RangeMax™ Wireless-N Gigabit Router WNR3500 Positioning Your Wireless Router The wireless router lets you access your network - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 9
ceilings between the wireless router and your other devices to a minimum. • Away from electrical devices which are potential sources of interference, need to use the manual installation method (see "Manually Installing Your Router" on page 15). You can set up your wireless router using one of two - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 10
see "Checking for New Firmware" on page 21). 4. Configure your wireless network and select wireless security settings to protect your wireless network (see "Configuring Your Wireless Settings and Security Options" on page 23). Updating Your Router Firmware NETGEAR is always improving the operability - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 11
These options are discussed later in "Accessing Your Router After Installation and Checking for New Firmware" on page 10. Getting to Know Your Wireless Router 7 - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 12
8 Getting to Know Your Wireless Router - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 13
, click Setup to start the Smart Wizard. Follow the instructions and prompts to complete the installation. The Smart Wizard guides you through installing your router, connecting your router to the Internet, configuring your wireless network settings, and selecting the optimum security protection for - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 14
After Installation and Checking for New Firmware"). To ensure optimum performance of your high-speed wireless router, the wireless adapter card for each computer in your network should support the same technology as your router (see the online User Manual for more information). You are now connected - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 15
select "No," you can check for new firmware later; see "To manually check for new router firmware:" on page 12.) 4. If new firmware is available, you will be directed to the new firmware version on the NETGEAR website. Click Right-click and Save to Download and save the file to a location on your - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 16
for updates on the NETGEAR website. Then go to the NETGEAR website and select the model number for this router. If a later version of the firmware is available, download the firmware to your computer and upgrade your router. To manually check for new router firmware: 1. Open a browser window and - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 17
the Firmware Version shown on your Router Status screen. 7. If the version on the NETGEAR website is more recent, click on the version number. Then, click Right-click and Save to Download and save the file to a location on your hard disk. 8. Follow the procedure in "To upgrade your router:" to - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 18
14 Installing Your Router Using the Smart Wizard - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 19
have cable modem service, make sure that router to ensure that it is complete (see "Unpacking Your New Router" on page 1"). • Select an optimum location for your wireless router after reviewing the guidelines presented in "Positioning Your Wireless Router" on page 4." Manually Installing Your Router - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 20
. 4. Disconnect the cable at the modem end only (B). You will connect it to the router later. A B Figure 7 5. Locate the Ethernet cable that came with your NETGEAR product. Securely insert one end of the Ethernet cable into your modem and the other end into the Internet port of the wireless router - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 21
in the correct sequence, as described below. Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet. Manually Installing Your Router 17 - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 22
minutes. 2. Plug the power cord into your wireless router and into a power outlet. Wait 1 minute. 3. Turn on your computer. It will take several minutes for your router to establish a connection with your computer and your Internet provider. For DSL customers, if software logs you in to the Internet - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 23
wireless router manually, you must log in to your wireless router to set it up initially and to make any changes to your wireless router of these addresses to connect to your wireless router: http://www.routerlogin.net or http://www.routerlogin.com. A login window similar to the one shown in Figure - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 24
the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read "Troubleshooting" on page 29. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. 20 Manually Installing Your Router - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 25
Checking for New Firmware After installing your router, you must open a browser window and log in to the router to complete your wireless setup. At that time, you will also be prompted to check for new router firmware. To log in to the router after installation: 1. Open a browser window and type - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 26
running on your router before you check for updates on the NETGEAR website. Then go to the NETGEAR website and select the model number for this router. If a later version of the firmware is available, upload the firmware to your computer and upgrade your router. 22 Manually Installing Your - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 27
your new User Name and Password. 3. Select Router Status under the Maintenance menu on your router interface. When the Router Status screen displays, note the version number of your router firmware. 4. Go to http://www.NETGEAR.com/support and select Downloads from the menu bar. 5. From the Product - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 28
security will be disabled, or to configure your router security for WPS. To connect to another device using WPS: 1. Open the networking utility of the device that supports WiFi Protected Setup (WPS) and follow the utility's instructions for when to proceed to step 2. 24 Manually Installing Your - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 29
Whether or not a connection is established, your router security and SSID (service set identification key) are now configured for to the router and obtain the security key. For more information, refer to "Configuring Security Through the Wireless Settings" and the online Reference Manual, available - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 30
the SSID you configured in the router. If they do not match, you will not get a wireless connection. 3. Select a Security Option. NETGEAR strongly recommends that you implement security on your wireless network. Follow the instructions in the User Manual or the router help screens if you need help - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 31
has a wireless link and is able to obtain an IP address by DHCP from the router. For a Windows PC, go to the Control Panel and select Network Connections. Check the Wireless Connections Properties and ensure that TCP/IP Properties are set to "Obtain an IP address automatically." Manually Installing - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 32
28 Manually Installing Your Router - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 33
correctly. If your basic setup is correct, then look for your problem in one of the subsequent sections. Basic Setup Checklist The following items are the most common errors made when initially setting up a router. Carefully review the checklist to make sure that you have followed the recommended - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 34
to a 100 Mbps device, Wireless Router" on page 16), check the following: - Make sure that the power cord is properly connected to your router NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. • Power Light Stays Amber. When the router - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 35
(you logged into the router and disabled this previously). d. Check that the router is not in the temporary AP setup locked state (if you are using the wireless repeater function). For more information on WPS security and advanced features, see the online Reference Manual. Troubleshooting 31 - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 36
Troubleshooting Login Problems If you are unable to log in to the wireless router, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in "Checking Basic Router Functions" on page 30. • Make sure you - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 37
) login. • You may have incorrectly set the Service Name, User Name or Password. See "Troubleshooting PPPoE" on page 34. • Your service provider might check for your computer's host name. Assign the computer Host Name of your ISP account to the wireless router on the Basic Settings screen. • Your - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 38
an incorrect Service Name, User Name, or Password. There also may be a provisioning problem with your ISP. Unless you connect manually, the wireless router will not authenticate using PPPoE until data is transmitted to the network. Troubleshooting Internet Browsing If your wireless router can obtain - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 39
Path from a Computer to the Internet After verifying that the path between your computer and the wireless router works correctly, test the path from your PC to the Internet. To test the path using ping from a Windows PC: 1. From the Windows task bar, click Start and select Run. Troubleshooting 35 - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 40
will display. If you do not receive replies: • Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information will , enter that host name as the Account Name in the Basic Settings menu. 36 Troubleshooting - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 41
button for a shorter period of time will simply cause your device to reboot. Table 1. Home Router Default Configuration Settings Feature Default Setting Smart Wizard Router Login Router Login URL Login Name (case sensitive) Login Password (case sensitive) Internet Connection WAN MAC Address MTU - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 42
to Enabled (all) the Internet) Wireless Wireless Communication SSID Name Security Enabled NETGEAR Disabled Broadcast SSID Transmission Speed Country/ Password You can restore the factory default configuration settings that reset the router's User Name to admin, the Password to password, and the IP - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 43
The factory default settings will be restored so that you can access the router from your web browser using the factory defaults. Default Configuration 39 - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 44
40 Default Configuration - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 45
documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing a Computer for Network Access http://documentation - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 46
42 Related Documents - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 47
support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com/. Setup documentation is available on the CD, on the support website, and on the documentation website. When the wireless router in accordance with the instructions, may cause harmful - Netgear WNR3500v1 | WNR3500 Setup Manual - Page 48
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November 2007
208-10149-01
v2.0
NETGEAR
, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
Wireless Router Setup
Manual