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Nikon D5600 Reference Manual - Page 797

Troubleshooting, Before Contacting Customer Support

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Troubleshooting Before Contacting Customer Support You may be able to resolve any issues with the camera by following the steps below. Check this list before consulting your retailer or Nikon-authorized service representative. 1 STEP Check the common problems listed in the following sections: • "Problems and Solutions" (0 753) • "Alerts and Error Messages" (0 765) 2 STEP Turn the camera off and remove the battery, then wait about a minute, re-insert the battery and turn the camera on. D The camera may continue to write data to the memory card after shooting. Wait at least a minute before removing the battery. 3 STEP Search Nikon websites. • For support information and answers to frequently asked questions, visit the website for your country or region (0 xlvi). • To download the latest firmware for your camera, visit: https://downloadcenter.nikonimglib.com/ 4 STEP Consult a Nikon-authorized service representative. Troubleshooting 751

Section	Page
Package Contents	2
About This Manual	4
Table of Contents	5
Menu List	32
For Your Safety	38
Notices	44
Getting to Know the Camera	47
Parts of the Camera	47
Camera Body	47
The Power Switch	53
The Control Panel	54
The Viewfinder	55
The Live View Displays (Photos/Movies)	58
Touch Controls	60
First Steps	67
Readying the Camera	67
Attaching the Strap	67
Charging the Battery	68
Inserting the Battery	70
Attaching a Lens	71
Inserting Memory Cards	73
Camera Setup	76
The Battery Level and Number of Exposures Remaining	79
Battery Level	79
Memory Card Indicators and Number of Exposures Remaining	80
Basic Photography and Playback	82
Taking Photographs (Auto Mode)	82
Framing Photographs in the Viewfinder (Viewfinder Photography)	82
Framing Photographs in the Monitor (Live View)	86
Recording Movies (Auto Mode)	91
Taking Photos During Filming	96
Playback	97
Viewing Movies	99
Deleting Unwanted Pictures	102
Camera Controls	103
The MENU Button	103
Using the Menus	104
The i Button (the i Menu)	109
The Still Photography i Menu	111
The Movie i Menu	112
The Playback i Menu	113
The info Button	114
Viewfinder Photography	114
Live View Photography	115
The Mode Dial	117
Using the Mode Dial	118
The Release Mode Dial	119
Choosing a Release Mode	119
The Focus-Mode Selector	121
The AF-Mode Button	122
Choosing an AF Mode	123
Choosing an AF-Area Mode	124
The AF-ON Button	128
The AE-L/AF-L Button	128
Exposure (AE) Lock	129
Focus Lock	129
Locking Focus and Exposure	129
The Help/Protect (WB) Button	132
Adjusting White Balance	132
The ISO (Format) Button	137
Adjusting ISO Sensitivity	137
Enabling Auto ISO Sensitivity Control	139
The Exposure Compensation Button	140
Adjusting Exposure Compensation	140
The Playback Zoom (QUAL) Button	141
Adjusting Image Quality	141
Choosing an Image Size	143
The Thumbnail (Metering) Button	145
Choosing a Metering Option	145
The Flash Mode (Flash Compensation) Button	147
Choosing a Flash Mode	147
Adjusting Flash Compensation	149
The BKT Button	150
The Pv Button	151
The Fn Button	152
Shooting Settings	153
Choosing a Shooting Mode	153
Shooting in Modes P, S, A, and M	155
User Settings: U1 and U2 Modes	161
Using Special Effects Modes	165
Image Recording Options (Image Area, Quality, and Size)	175
Adjusting Image Area Settings	175
Adjusting Image Quality	180
Choosing an Image Size	183
Choosing How the Camera Focuses (Focus)	185
Choosing a Focus Mode	185
Autofocus Mode	186
AF-Area Mode	191
Focus Point Selection	205
Manual Focus	208
Exposure-Related Settings (Metering and Exposure Compensation)	212
Choosing How the Camera Sets Exposure	212
Long Time-Exposures (M Mode Only)	216
Autoexposure Lock	219
Exposure Compensation	221
Choosing the Operation Performed When the Shutter Is Released (Release Mode)	224
Choosing a Release Mode Such as Single- Frame, Continuous, or Quiet Shutter-Release	224
Self-Timer Mode	229
Mirror up Mode (Mup)	231
Adjusting the Camera’s Sensitivity to Light (ISO Sensitivity)	233
ISO Sensitivity	233
Auto ISO Sensitivity Control	236
Achieving Natural Colors with Different Light Sources (White Balance)	241
White Balance	241
Fine-Tuning White Balance	246
Choosing a Color Temperature	250
Preset Manual	255
Varying Exposure or White Balance over a Series of Photographs (Bracketing)	270
Bracketing	271
Exposure and Flash Bracketing	272
White Balance Bracketing	278
ADL Bracketing	284
Image Processing (Picture Controls)	289
Selecting a Picture Control	289
Modifying Picture Controls	291
Creating Custom Picture Controls	296
Preserving Detail in Highlights and Shadows (Active D-Lighting and HDR)	300
Active D-Lighting	300
High Dynamic Range (HDR)	302
Options for Movie Recording and Editing	308
Image Area: Choosing a Movie Crop	308
Frame Size/Frame Rate and Movie Quality	310
Slow-Motion Movies	312
Points to Note When Recording Movies	314
Editing Movies	317
Trimming Movies	318
Saving Selected Frames	323
Adding Indices to Movies	324
Other Shooting Options	325
Using Two Memory Cards	325
Deleting Copies	327
Two-Button Reset: Restoring Default Settings	328
Settings Accessible from the Photo Shooting Menu	328
Settings Accessible from the Movie Shooting Menu	330
Other Settings	331
Combining Multiple Exposures in a Single Photo (Multiple Exposure)	333
Multiple Exposure Options	333
Creating a Multiple Exposure	336
Using the i Button	342
Ending Multiple Exposures	343
Taking Photos at a Set Interval (Interval Timer Shooting)	344
Interval Timer Shooting Options	344
Interval-Timer Photography	349
Pausing Interval-Timer Photography	358
Resuming Interval-Timer Photography	359
Ending Interval-Timer Photography	360
Creating a Movie from Photos (Time- Lapse Movie)	361
Time-Lapse Movie Options	361
Recording Time-Lapse Movies	364
Varying Focus over a Series of Photos (Focus Shift Shooting)	374
Focus Shift Shooting Options	375
Focus-Shift Photography	377
The Electronic Shutter (Silent Live View Photography)	386
Photographing Film Negatives (Negative Digitizer)	389
Customizing the i Menu: Customize i Menu	393
Using Non-CPU Lenses (Non-CPU Lens Data)	395
Entering Lens Data	397
Recalling Non-CPU Lens Data	398
Playback	399
Viewing Pictures	399
Full-Frame Playback	399
Thumbnail Playback	400
Calendar Playback	401
Playback Controls	402
Using the Touch Screen	404
The i Button	407
Photo Information	412
File Information	413
Exposure Data	414
Highlights	414
RGB Histogram	415
Shooting Data	417
Location Data	419
Overview Data	420
Taking a Closer Look: Playback Zoom	422
Playback Zoom	422
Protecting Photographs from Deletion	424
Rating Pictures	426
Selecting Pictures for Upload	427
Deleting Pictures	429
During Playback	429
The Playback Menu	431
Connecting to Computers and TVs	435
Connecting to Computers	435
Connecting via USB	435
Wireless Networks (Wi-Fi)	440
Connecting to HDMI Devices	442
Connecting to HDMI TVs	443
Connecting to HDMI Recorders	443
Network Connections	448
Camera and Network System Chart	448
Connecting to Smart Devices	449
The SnapBridge App	449
What SnapBridge Can Do for You	450
Wireless Connections	451
Connecting via Wi-Fi (Wi-Fi Mode)	452
Connecting via Bluetooth	461
Connecting to Computers via Wi-Fi	476
What Wi-Fi Can Do for You	476
The Wireless Transmitter Utility	476
Infrastructure and Access-Point Modes	477
Connecting in Access-Point Mode	479
Connecting in Infrastructure Mode	485
Uploading Pictures	493
Disconnecting and Reconnecting	497
Connecting to Networks Using the WT-7	499
The WT-7	499
What the WT-7 Can Do for You	500
Connecting Using the WT-7	502
Troubleshooting Wireless Issues	503
On-Camera Flash Photography	505
“On-Camera” Versus “Remote”	505
Camera-Mounted Flash Units	505
Remote Flash Photography	505
Using an On-Camera Flash	506
Flash Control Mode	509
Flash Modes	511
Choosing a Flash Mode	514
Flash Compensation	515
Adjusting Flash Compensation	516
FV Lock	517
Flash Info for On-Camera Units	520
Flash Control Mode Displays	520
Remote Flash Photography	523
What Is Remote Flash Photography?	523
Using Remote Flash Units	524
Radio AWL	525
Establishing a Wireless Connection	525
Adjusting Flash Settings	530
Adding a Shoe-Mounted Flash Unit	539
Optical AWL	540
Using Optical AWL with the SB-5000 or SB-500	541
Optical/Radio AWL	552
Flash Info for Remote Units	553
Flash Control Mode Displays	553
Menu Guide	557
Defaults	557
Playback Menu Defaults	557
Photo Shooting Menu Defaults	558
Movie Shooting Menu Defaults	562
Custom Settings Menu Defaults	564
Setup Menu Defaults	570
The Playback Menu: Managing Images	575
Delete	576
Playback Folder	576
Playback Display Options	577
Copy Image(s)	578
Copying Pictures	579
Image Review	584
After Delete	585
Rotate Tall	586
Slide Show	586
Viewing Slide Shows	587
Rating	589
The Photo Shooting Menu: Shooting Options	590
Reset Photo Shooting Menu	591
Storage Folder	591
Renaming Folders	591
Select Folder by Number	592
Select Folder from List	594
File Naming	596
Role Played by Card in Slot 2	597
Image Area	597
Image Quality	597
Image Size	597
NEF (RAW) Recording	598
NEF (RAW) Compression	598
NEF (RAW) Bit Depth	598
ISO Sensitivity Settings	599
White Balance	599
Set Picture Control	599
Manage Picture Control	600
Color Space	600
Active D-Lighting	601
Long Exposure NR	602
High ISO NR	603
Vignette Control	604
Diffraction Compensation	605
Auto Distortion Control	606
Flicker Reduction	607
Flash Control	609
Flash Control Mode	610
Wireless Flash Options	611
Remote Flash Control	612
Radio Remote Flash Info	612
Auto Bracketing	613
Multiple Exposure	615
HDR (High Dynamic Range)	615
Interval Timer Shooting	615
Time-Lapse Movie	616
Focus Shift Shooting	616
Silent Live View Photography	616
The Movie Shooting Menu: Movie Shooting Options	617
Reset Movie Shooting Menu	618
File Naming	618
Destination	618
Image Area	619
Auto DX Crop	619
Frame Size/Frame Rate	619
Movie Quality	620
Movie File Type	620
ISO Sensitivity Settings	621
White Balance	622
Set Picture Control	623
Manage Picture Control	623
Active D-Lighting	623
High ISO NR	624
Diffraction Compensation	624
Flicker Reduction	625
Electronic VR	626
Microphone Sensitivity	627
Attenuator	628
Frequency Response	628
Wind Noise Reduction	629
Headphone Volume	629
Timecode	630
Custom Settings: Fine-Tuning Camera Settings	632
Reset Custom Settings	636
a: Autofocus	636
a1: AF-C Priority Selection	636
a2: AF-S Priority Selection	637
a3: Focus Tracking with Lock-On	638
a4: 3D-Tracking Face-Detection	638
a5: Auto-Area AF Face/Eye Detection	639
a6: Focus Points Used	640
a7: Store Points by Orientation	641
a8: AF Activation	643
a9: Focus Point Wrap-Around	643
a10: Focus Point Options	644
Focus Point Illumination	644
Manual Focus Mode	644
Dynamic-Area AF Assist	645
a11: Low-Light AF	645
a12: Manual Focus Ring in AF Mode	646
b: Metering/Exposure	647
b1: EV Steps for Exposure Cntrl	647
b2: Easy Exposure Compensation	648
b3: Matrix Metering	649
b4: Center-Weighted Area	649
b5: Fine-Tune Optimal Exposure	650
c: Timers/AE Lock	651
c1: Shutter-Release Button AE-L	651
c2: Standby Timer	651
c3: Self-Timer	652
c4: Monitor Off Delay	652
d: Shooting/Display	653
d1: CL Mode Shooting Speed	653
d2: Max. Continuous Release	653
d3: Sync. Release Mode Options	654
d4: Exposure Delay Mode	654
d5: Electronic Front-Curtain Shutter	655
d6: Extended Shutter Speeds (M)	656
d7: File Number Sequence	657
d8: Save Original (EFFECTS)	659
d9: Exposure Preview (Lv)	660
d10: Framing Grid Display	661
d11: Peaking Highlights	661
d12: LCD Illumination	662
d13: Live View in Continuous Mode	662
d14: Optical VR	663
e: Bracketing/Flash	664
e1: Flash Sync Speed	664
e2: Flash Shutter Speed	666
e3: Exposure Comp. for Flash	666
e4: Auto Flash ISO Sensitivity Control	667
e5: Modeling Flash	667
e6: Bracketing Order	668
f: Controls	669
f1: Customize i Menu	669
View Memory Card Info	670
View Release Mode	670
Bluetooth Connection	671
Wi-Fi Connection	671
f2: Customize i Menu (Lv)	672
f3: Custom Controls	674
f4: OK Button	681
Viewfinder Photography	681
Live View	681
Playback Mode	682
f5: Customize Command Dials	683
Reverse Rotation	683
Change Main/Sub	683
Aperture Setting	684
Menus and Playback	685
Sub-Dial Frame Advance	686
f6: Release Button to Use Dial	687
f7: Reverse Indicators	688
f8: LCD illuminator Switch	688
g: Movie	689
g1: Customize i Menu	689
Multi-Selector Power Aperture	690
Multi Selector Exposure Comp.	690
g2: Custom Controls	691
g3: AF Speed	696
g4: AF Tracking Sensitivity	698
g5: Highlight Display	699
Display Pattern	699
Highlight Display Threshold	699
The Setup Menu: Camera Setup	700
Format Memory Card	702
Save User Settings	703
Reset User Settings	703
Language	703
Time Zone and Date	704
Monitor Brightness	704
Monitor Color Balance	705
Virtual Horizon	707
Information Display	708
AF Fine-Tuning Options	709
Creating and Saving Fine-Tuning Values	711
Choosing a Default Fine-Tuning Value	713
Auto AF Fine-Tuning	714
Non-CPU Lens Data	718
Clean Image Sensor	719
Lock Mirror Up for Cleaning	720
Image Dust Off Ref Photo	721
Acquiring Image Dust Off Reference Data	721
Pixel Mapping	725
Image Comment	727
Input Comment	727
Attach Comment	727
Copyright Information	728
Entering the Names of the Photographer and Copyright Holder	728
Attach Copyright Information	729
Beep Options	730
Beep On/Off	730
Volume	731
Pitch	731
Touch Controls	732
Enable/Disable Touch Controls	732
Full-Frame Playback Flicks	732
HDMI	732
Location Data	733
Wireless Remote (WR) Options	734
LED Lamp	734
Link Mode	735
Assign Remote (WR) Fn Button	737
Airplane Mode	737
Connect to Smart Device	738
Pairing (Bluetooth)	738
Select to Send (Bluetooth)	739
Wi-Fi Connection	740
Connect to PC	742
Wi-Fi Connection	742
Network Settings	742
Options	744
MAC Address	745
Wireless Transmitter (WT-7)	746
Wireless Transmitter	746
Conformity Marking	746
Battery Info	747
Slot Empty Release Lock	748
Save/Load Menu Settings	749
Save Menu Settings	753
Load Menu Settings	753
Reset All Settings	754
Firmware Version	754
The Retouch Menu: Creating Retouched Copies	755
Creating Retouched Copies	756
NEF (RAW) Processing: Creating JPEG Copies of NEF (RAW) Images Without a Computer	759
Trim	765
Resize	766
Resizing Multiple Images	766
D-Lighting	772
Quick Retouch	773
Red-Eye Correction	774
Straighten	775
Distortion Control	776
Perspective Control	778
Monochrome	779
Image Overlay	780
Add	780
Lighten and Darken	784
Trim Movie	789
MY MENU/RECENT SETTINGS	790
My Menu: Creating a Custom Menu	791
Recent Settings: Accessing Recently-Used Settings	796
Troubleshooting	797
Before Contacting Customer Support	797
Problems and Solutions	799
Battery/Display	799
Shooting	800
Playback	808
Bluetooth and Wi-Fi (Wireless Networks)	810
Miscellaneous	810
Alerts and Error Messages	811
Alerts	811
Error Messages	815
Technical Notes	819
Camera Displays	819
The Viewfinder	819
The Information Display	822
Live View (Still Photography/Movies)	826
The Control Panel	830
Compatible F Mount Lenses	832
CPU Lenses	832
Non-CPU Lenses and Other Accessories	838
The Electronic Rangefinder	842
Compatible Flash Units	844
The Nikon Creative Lighting System (CLS)	844