Oki B4300 OKI B4200 & B4300 Warranty, Certifications, etc. - Page 1

OKI® B4200 & B4300 Warranty, Certifications, etc. Limited Warranty United States & Canada Oki Data Americas, Inc. (Oki Data) warrants this printer to be free from defects in material and workmanship and will remedy any such defect according to the terms of this Limited Warranty. Oki Data will repair (or at its option, replace) at no charge, any defective component(s) of the Printer for one (1) year from the date of purchase except for the printhead (LED imaging array), which is warranted for a period of five (5) years from date of purchase. This Limited Warranty extends to the original purchaser only. This Limited Warranty does not extend to consumable items. To make request or claim for service under this Limited Warranty contact your local Oki Data authorized service center or Oki Data at 1-800-OKI-DATA (1-800-654-3282). A written receipt for the product, showing the date of purchase, dealer's name, and both the model and serial numbers of this printer must accompany any request or claim for work to be performed under this Limited Warranty. This Limited Warranty shall not apply if the product has been damaged due to abuse, misuse, misapplication, accident, or as a result of service or modification by any other than an authorized Oki Data service center. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE. NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS ARISING FROM THE USE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. Additional information on obtaining service under this Limited Warranty is available by contacting the Oki Data dealer from whom the product was purchased, by contacting Oki Data directly at 1-800-OKI-DATA (U.S. and Canada, English only) or at 1-856-222-7496 (Spanish only), or by contacting one of the service locations listed below. Overnight Exchange Available in the United States and Canada If you choose to use our Overnight Exchange service, call 1-800-OKIDATA: our trained personnel will try to solve your problem over the phone. If they determine that your printer hardware is defective, an exchange printer will be shipped to you via air express. Have your credit card available as our representative will be asking for this information. You will receive the exchange printer the next business day-or no later than the second business day. Return the original printer to Oki Data by using the same packaging materials you received with the exchange printer. The printer to be returned must be made available for pickup by Oki Data's representative within 2 business days of your receipt of the exchange printer: failure to do so may result in your being charged the full price of the exchange unit. Before you ship the printer, remove the image drum and toner cartridge to prevent damage to the printer during shipment: failure to do so may result in a fee for cleaning/repairs which will be charged to your account. When Overnight Exchange is used, the returned machine becomes the property of Oki Data. Exchange machines may be new or repaired, at the option of Oki Data: the exchange machine becomes the property of the customer when the returned machine has been picked up by Oki Data's designated carrier. The exchange printer will be warranted for thirty (30) days or the remaining warranty period of the returned printer, whichever is longer. Overnight Exchange of the printer for a printhead failure is limited to one year from date of purchase. For the remaining printhead warranty period, replacement will be at an authorized service center or authorized third party service organization. Call 1-800-OKI-DATA for authorized service locations. Oki Data Service Center Information UNITED STATES CANADA Oki Data Americas, Inc. Oki Data Americas, Inc. 2020 Bishops Gate Blvd. 2735 Matheson Blvd. East, Unit 1 Mt. Laurel, NJ 08054 Mississauga, Ontario Canada L4W 4MB Tel: 1-800-654-3282 Tel: 1-800-654-3282 Fax: 1-856-222-5247 Fax: 1-905-238-4427 This Limited Warranty applies to this printer. However, the procedure for obtaining service may vary outside the continental United States. Contact your Oki Data dealer for such warranty service information. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.