Oki B6100 Booklet: B6100 Warranty, Regulatory, and Safety Information - Page 2

Telephone Support Toll Free in the U.S. and Canada Automated Attendant 1-800-654-3282 (1-800-OKI-DATA) For quick answers to commonly-asked questions, the Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with: • Basic operating procedures • Sales and service referrals • Parts and consumable referrals • Product information Customer Support Professionals 1-800-654-3282 (1-800-OKI-DATA) Customer Support Professionals are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your machine so you can describe your problem accurately. Our Customer Support Professionals are trained on all current OKI products. They can answer your questions regarding: • Locations of sales and service dealers • Installation of your machine • Usage/normal maintenance of your machine • Error message interpretation/solutions • Parts and supplies identification • Consumer relations Note: Customer Support Representatives are not trained to provide assistance with the use of commercial software packages. Please consult your software user's manual for times and availability of their support. Limited Warranty: Latin America Oki Data warrants this printer (hereinafter Product) to be free in defect in material and workmanship and will remedy any such defect according to the terms of this Limited Warranty. This Limited Warranty does not extend to consumable items, including but not limited to print cartridges, fuses, etc. Oki Data will repair (or at its option, replace) at no charge, any defective component(s) of the printer for a period of one (1) year from the date of purchase. This Limited Warranty extends to the original purchaser only. To make a request or claim for service under this Limited Warranty the original purchaser must return the Oki Data Product to an Authorized Oki Data Service Center within the country purchased. The purchaser returning the Product for repair must pay for all transportation charges to the repair center. A written receipt for the Product, showing the date of purchase, dealer's name, and both the model and serial numbers of the Oki Data Product must accompany any request or claim for work to be performed under this Limited Warranty. This shall not apply if the Product has been damaged due to abuse, misuse, misapplication, accident, or as a result of service or modification by any other than an authorized Oki Data service center. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE. NO WARRANTIES EXPRESS OR APPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE OF ONE (1) YEAR. OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS ARISING FROM THE USE OF THIS PRODUCT . Service and Support: Latin America Oki Data Authorized Service Providers: Latin America For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers in Latin America: • Consult our our web site www.okidata.com: - Select your country or region under "Select Country/ Region." - Click ASSISTÊNCIA E SUPORTE (Brasil) or Soporte (Mexico or Latin America). • In Spanish-speaking countries, contact the Latin America Service Coordinator at Oki Data's Corporate Headquarters at +856-222-5276 (Spanish only). Oki Data Contact Locations, Latin America Mexico Oki Data de Mexico, S.A. de C.V. Rua Alexandre Dumas, No. 748-8 Col. Anzures, e.p. 11590 Mexico, DF Phone: (525) 263-8780 Fax: (525) 263-8785 Brazil Oki Data do Brasil, Ltda. Mariano Escobedo 2220 - 80 andar Chácara Sto Antonio São Paulo, SP Brazil 04717-004 Phone: (5511) 3444-3500 Fax: (5511) 3444-3501 Support Center: 0800-11-55-77 e-mail: [email protected] If you are having a problem with your OKI product, please contact any of the Authorized Service Centers shown for your Country/Region on our Web site, www.okidata.com. Sales and Service Centers: Latin America If you need service, please contact the store where you bought your OKI product or contact any of the Authorized Service Centers shown for your Country/Region on our Web site for information. • Prices and charges may vary. • A copy of the proof of purchase is required for the warranty process. Contacting Oki Data: Latin America Information regarding our products and authorized service centers is available in our Web site: www.okidata.com 2 English