Oki C5100n OKI C5100 & C5300 Warranty, Regulatory and Safety Information - Page 2

Oki Data Authorized Service Providers: U.S. & Canada For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers in the United States and Canada: • In the U.S. go to www.okidata.com and click Dealer Locator. • In Canada and the U.S., call 1-800-654-3282 (1-800-OKI-DATA). Oki Data Contact Locations: U.S. & Canada United States Oki Data Americas, Inc. 2020 Bishops Gate Blvd. Mt. Laurel, NJ 08054 Phone: 1-800-654-3282 Fax: 1-856-222-5247 Canada Oki Data Americas, Inc. 2735 Matheson Blvd. East, Unit 1 Mississauga, Ontario Canada L4W 4M8 Phone: 1-800-654-3282 Fax: 1-905-238-4421 Customer Support Professionals 1-800-654-3282 (1-800-OKI-DATA) Customer Support Professionals are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your machine so you can describe your problem accurately. Our Customer Support Professionals are trained on all current OKI products. They can answer your questions regarding: • Locations of sales and service dealers • Installation of your machine • Usage/normal maintenance of your machine • Error message interpretation/solutions • Parts and supplies identification • Consumer relations Note: Customer Support Representatives are not trained to provide assistance with the use of commercial software packages. Please consult your software user's manual for times and availability of their support. Service and Support: U.S. and Canada Oki Data is firmly committed to the satisfaction of our customers. If you have a problem that your customer documentation cannot solve, contact the listed sources for service or support. Sales and Service Dealers: U.S. & Canada Consult the store location where you purchased your machine, or contact Oki Data for the location of the nearest Authorized Oki Data Service Dealer. • Prices and minimum charges may vary. • Proof of purchase is required for warranty work. Be sure to retain your purchase documents. Telephone Support (Toll Free in the U.S. and Canada) Automated Attendant 1-800-654-3282 (1-800-OKI-DATA) For quick answers to commonly-asked questions, the Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with: • Basic operating procedures • Sales and service referrals • Parts and consumable referrals • Product information 2 English