Oki C910 C910 User Guide (English) - Page 82

Dealing with Unsatisfactory Printing

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Possible cause Suggested remedy Your envelopes to be printed are not oriented properly. Your printer feed roller is dirty. Your printer feed rollers are wearing out. The media weight or type have been wrongly set. Adjust the orientation as required. Wipe the roller with a cloth moistened with water. Replace the feed rollers. Select the correct printer menu settings for [Media Weight] and [Media Type]. Dealing with Unsatisfactory Printing Symptoms Possible causes Steps to take Vertical white lines can be seen on the printed page. Printed images are fading vertically. The LED head is dirty. The toner is low. Foreign materials may be present in the image drum. Light-shielding film of the image drum cartridge is dirty. The LED head is dirty. The toner is low. The paper is not suitable for the printer. Wipe the LED head with a LED lens cleaner or with a soft cloth. Replace the toner cartridge. Replace the image drum cartridge. Wipe the film with a LED lens cleaner or with a soft cloth. Wipe the LED head with a LED lens cleaner or with a soft cloth. Replace the toner cartridge. Use recommended paper. 82 - C910 Troubleshooting

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82
– C910 Troubleshooting
Dealing with Unsatisfactory Printing
Your envelopes to be printed are
not oriented properly.
Adjust the orientation as required.
Your printer feed roller is dirty.
Wipe the roller with a cloth moistened
with water.
Your printer feed rollers are
wearing out.
Replace the feed rollers.
The media weight or type have
been wrongly set.
Select the correct printer menu
settings for [Media Weight] and [Media
Type].
Symptoms
Possible causes
Steps to take
Vertical white
lines can be
seen on the
printed page.
The LED head is dirty.
Wipe the LED head with a
LED lens cleaner or with a
soft cloth.
The toner is low.
Replace the toner cartridge.
Foreign materials may
be present in the image
drum.
Replace the image drum
cartridge.
Light-shielding film of
the image drum
cartridge is dirty.
Wipe the film with a LED
lens cleaner or with a soft
cloth.
Printed images
are fading
vertically.
The LED head is dirty.
Wipe the LED head with a
LED lens cleaner or with a
soft cloth.
The toner is low.
Replace the toner cartridge.
The paper is not suitable
for the printer.
Use recommended paper.
Possible cause
Suggested remedy