Oki C942 C942 Safety/Warranty/Regulatory Guide - Page 4

Limited Warranty, US and Canada U.S. and Canada only Oki Data Americas, Inc. (Oki Data) warrants this C942 (hereinafter "the Product") to be free from defects in material and workmanship and will remedy any such defect according to the terms of this Limited Warranty. Oki Data will repair (or at its option, replace) at no charge, any defective component(s) of the Product for one (1) year from the date of purchase except for the printheads (LED imaging arrays), which are warranted for a period of five (5) years from date of purchase. This Limited Warranty extends to the original purchaser only. This Limited Warranty does not extend to consumable items. On-Site Repair Note: On-Site Repair is available in the United States and Canada only. On-Site Repair does not include the replacement or repair of product consumables or supplies. Oki Data will, for a period of one (1) year from the date of original purchase, repair or replace (at Oki Data's option) on-site at the original purchaser's facility and without charge, any defective component(s) of the product, provided that the warranty service is performed by an Oki Data authorized service provider. The printheads (LED imaging arrays) have a 5-year parts only warranty from date of original purchase. Following the first year of warranty coverage, the printheads will be replaced by an authorized Oki Data service provider at Oki Data's then current labor rates. Oki Data reserves the right to use new and/or refurbished parts in the warranty repair process. If the product or a component of the product is being replaced, the replacement product or component will be warranted for thirty (30) days or the remaining warranty period of the replaced product, whichever is longer. As a condition of this Limited Warranty, requests for On-Site Repair must include the name and phone number of a fully competent and responsible adult with the authority to consent to the entry of the servicing technician to the premises where the product is located, and who will remain with the servicing technician while the service work is performed. Any and all dangerous conditions must be removed from the site prior to and throughout the time a service technician is present. The service technician may refrain from entering the premises or continuing to provide services at any site, if in the servicing technician's reasonable judgement the site poses a risk of physical harm or danger. If warranty services cannot be performed or completed due to any of the foregoing reasons the On-Site service option is null and void and the product must be returned to an authorized Oki Data service location for warranty repair service. To make request or claim for service under this Limited Warranty contact your local Oki Data authorized service center or Oki Data at 1-800-OKI-DATA (1-800-654-3282). claim for work to be performed under this Limited Warranty. This Limited Warranty shall not apply if the product has been damaged due to abuse, misuse, misapplication, accident, or as a result of service or modification by any other than an authorized Oki Data service center. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE. NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS ARISING FROM THE USE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. Except for the warranty coverage referenced above, NEITHER OKI DATA NOR ITS SUPPLIERS SHALL HAVE ANY LIABILITY OR OBLIGATION TO CUSTOMER OR ANY OTHER PERSON FOR ANY CLAIM, LOSS, DAMAGE, OR EXPENSE CAUSED IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, BY THE INADEQUACY OF ANY PRODUCTS FOR ANY PURPOSE, BY ANY DEFICIENCY OR DEFECT IN ANY PRODUCTS (WHETHER OR NOT COVERED BY ANY WARRANTY), BY THE USE OR PERFORMANCE OF ANY PRODUCTS OR BY ANY FAILURE OR DELAY IN OKI DATA'S PERFORMANCE HEREUNDER, OR FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER CAUSED INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY OR LOSS OF BUSINESS OR PROFIT, WHETHER OR NOT CUSTOMER SHALL HAVE INFORMED OKI DATA OF THE POSSIBILITY OR LIKELIHOOD OF ANY SUCH DAMAGES. Customer's exclusive remedy under these warranties is limited, at OKI Data's election, to any one of (a) refund of customer's purchase price, (b) repair by OKI Data or the manufacturer of any products found to be defective, or (c) replacement of any such product. Except as specifically set forth in this paragraph, THERE ARE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND BY OKI DATA OR ANY AGENT OR EMPLOYEE THEREOF, EXPRESS OR IMPLIED, AS TO THE CONDITION OR PERFORMANCE OF ANY PRODUCTS, THEIR MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE. Additional information on obtaining service under this Limited Warranty in the U.S. and Canada is available by contacting the dealer from whom the product was purchased, by contacting Oki Data directly at 1-800-654-3282 (1-800-OKI-DATA) or by contacting one A written receipt for the product, showing the date of purchase, dealer's name, and both the model and serial numbers of this product must accompany any request or 4 - English