Oki C9650n C9650 Users Guide (English) - Page 96
Symptoms, Possible Causes, Steps To Take
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SYMPTOMS Printing is light. Partially faded images. White spots and lines appear in solid printing. Vertical lines appear. Horizontal Lines and spots appear periodically. POSSIBLE CAUSES STEPS TO TAKE The toner cartridge is not properly seated. The toner is low. The paper is moist. The paper is not suitable for the printer. Thickness and type of paper are inappropriate. Recycled paper is being used. Paper is moist or dry. Reinstall the toner cartridge. Replace the toner cartridge. Use paper stored in proper temperature and humidity conditions. Use recommended paper. Set a proper value for [Media Weight] and [Media Type] in the menu setup, or set one value thicker for [Media Weight]. Set one value thicker for [Media Weight] in the menu setup. Use paper stored in proper temperature and humidity conditions. The image drum cartridge is damaged. The toner is low. When the interval is about 94mm (4in), the image drum (the green tube) is damaged or dirty. When the interval is about 42mm (1.5in), there may be foreign particles in the image drum cartridge. When the interval is about 87mm (3.5in), the fuser unit is damaged. The image drum cartridge has been exposed to light. Replace the image drum cartridge. Replace the toner cartridge. Wipe it lightly with a soft cloth. Replace the image drum cartridge when it is damaged. Open/close the top cover, and print again. Replace the fuser unit. Replace the image drum cartridge if the problem is not resolved. C9650 User's Guide> 96