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Oki ES2024 User's Guide, Mac for ES 2024/2024e - Page 198

Problems printing from MACINTOSH, Cannot con for USB connection.

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PROBLEMS PRINTING FROM MACINTOSH Cannot configure for USB connection. Possible cause USB cable does not meet specifications. Interface is disabled. Configuration procedure was not correctly followed or cancelled. USB cable is disconnected or faulty. A USB hub is being used. Remedy Use USB cable to specification Ver.1.1. Check that USB interface is set to Enable. Configure again from the beginning. Reconnect or try another cable. The printer cannot be used with a USB hub. Connect the printer and computer directly. ES 2024/2024e Troubleshooting • 198

Section	Page
Contents	3
Notes, Cautions, etc.	8
Introduction	9
Model Summary	9
Features	10
How to use this manual	11
Online usage	11
Printing Pages	12
Getting Started	13
Unpacking	13
CD-ROM disk contents	14
CD1 - Drivers, Software Utilities	14
CD2 - Manuals	14
Printer location	15
Printer components	16
Setting up	19
Packaging and protective sheet removal	19
Toner cartridge installation	23
Loading paper	27
Manual feed	32
Power connection	33
Control panel	34
Menu settings	36
Changing the display language	36
Printing the MenuMap	37
Media settings	38
Selecting paper feed	38
Selecting the paper size	39
Selecting the media type and weight	40
Media recommendations	41
Paper	41
Envelopes	42
Labels	42
Paper feed and exit	43
Paper Sizes	43
Paper weights and media settings	44
Printer settings	45
Confirming current settings	45
Changing the settings	45
List of user menu settings	46
List of administrator menu settings	73
Setting color tuning from the front panel	76
Switching off	79
Interfaces	80
Macintosh OS 8.69.2.2	82
Printer Driver	82
Adjusting DRIVER options	82
Change PostScript® Printer Description (PPD) File	83
Installable Options: Available Tray	84
Installable Options: Duplex	85
Installable Options: Hard Disk	86
Installable Options: Memory Configuration	87
Operation	88
Color Print Matching	89
Factors that affect the appearance of prints	89
Differences between the range of colors a monitor or printer can reproduce	89
Viewing conditions	90
Printer driver color settings	90
Monitor settings	91
How your software application displays color	91
Paper type	91
Choosing a Color Matching Method	92
RGB or CMYK?	92
Matching Photographic Images	93
RGB only	93
RGB or CMYK	93
Matching Specific Colors	93
RGB only	93
RGB or CMYK	93
Printing Vivid Colors	94
RGB only	94
RGB or CMYK	94
OKI Driver Options	95
Color Option	95
Color Control	97
Color Setting	98
Rendering	100
Color Simulation	102
Black Finish	102
Separations	103
Custom Gamma Adjustment	103
Black Overprint	103
Printer Halftone	104
Job Option	105
Quality	106
Media Type	107
Job Option List	109
Job Accounting (optional software)	111
Job Type	112
Secure Print Setup	114
Secure Printing at Printer	115
Deleting the confidential document before printing it	115
Proof and Print	116
Printing copies from Proof and Print	118
Deleting copies from Proof and Print	118
Store To Hard Disk	119
Printing copies	121
Deleting the stored job from the hard disk drive	121
Run Maintenance Cycle Before Printing	122
General Printing Directions	123
Multiple Pages on One Sheet	123
Duplex	125
Collating	127
Macintosh OS 10.1.5	128
Printer Drivers	128
Adjusting options	128
Operation	129
Color Print Matching	130
Factors that affect the appearance of prints	130
Differences between the range of colors a monitor or printer can reproduce	130
Viewing conditions	131
Monitor Color Profile Select	131
Color Profile Select	133
Printer driver color settings	133
Monitor settings	134
How your software application displays color	134
Paper type	135
Choosing a Color Matching Method	136
RGB or CMYK?	136
Matching Photographic Images	137
RGB only	137
RGB or CMYK	137
Matching Specific Colors	137
RGB only	137
RGB or CMYK	137
Printing Vivid Colors	138
RGB only	138
RGB or CMYK	138
Oki Driver Options	139
OKI Printer Features	139
Features 1	140
Quality	140
Collate	141
Media Type	142
MP tray is handled as manual feed	144
Black Overprint	144
Features 2	145
Black Finish	147
Color Setting	148
Rendering Intent	150
Printer Halftone	152
Features 3	153
General Printing Directions	156
Multiple Pages on One Sheet	157
Duplex	158
Collating	160
Mac OS 8.6-9.2.2 Utilities	161
General Information	162
Storage Device Manager	162
Fonts Downloader	162
Color Swatch Utility	162
OkiNet Utility for Macintosh	163
Installation Procedures	164
Storage Device Manager Operation	166
Open SDM	166
Printer Name	166
Save button	166
Undo button	167
Option button	167
Help button	167
Paper Tray	167
Paper Size	167
Paper Size/Legal Paper Size	167
Auto Tray Switch	167
SDM Options	168
Manual Timeout	168
Printing Timeout	168
Media Check	168
Jam Recovery	168
Power Save	169
Power Save Delay	169
SDM Menu Items	169
Change Printer Name/Zone	170
Download File	171
Display Font List	172
Initialise Disk	172
Substitute Fonts	173
PS Gamma Adjuster	173
Create/Edit a New Gamma Curve Profile	174
Fonts Downloader	175
Color Swatch Utility	176
Open Color Swatch	176
Create a Custom Swatch	177
OkiNet Utility for EtherTalk	179
Rename Printer/Zone	179
Change Parse Type	182
Print Config	182
Check Print Server Status	183
Configure Printer Type	184
Reset/Restore	184
Mac OS 10.1.5 Utility	185
Troubleshooting	186
LCD messages	186
Paper jams	189
Parallel transmission mode	196
Problem solving	197
Paper feed problems.	197
Paper jam has been cleared, but printer does not print.	197
Problems printing from MACINTOSH	198
Cannot configure for USB connection.	198
Cannot print.	199
Application error or general protection fault is displayed.	200
Printing is slow.	200
Printer requests paper size change to continue printing.	200
Problems with poor quality printing	201
Longitudinal white stripes	201
Longitudinal fading	201
Faint printing	202
Fading in patches	202
Longitudinal black stripes	202
Faint shading on unprinted sections	203
Blurred letter edges	203
Miscellaneous problems	204
The power is on, but the printer does not go online.	204
Print processing does not start.	204
Print processing cancels.	204
Printer makes a strange noise.	204
An asterisk (*) symbol appears on the display, repeatedly moving across the first line then the s...	205
Printer takes a long time to start printing.	205
Toner rubs off when you rub the printed surface.	205
Maintenance	206
Adding Paper	206
Changing the toner cartridge	209
Changing the image drum	214
Changing the transfer belt	217
Changing the fuser unit	222
Cleaning the LED heads	225
Transporting the printer	227
Accessories	229
OkiLAN 6200e Plus network Print server	230
Additional memory	231
Installing additional memory	232
Internal hard disk	235
Installing the hard disk drive	235
Duplex unit	238
Installation	238
Additional paper trays	239
Installation	239
Specifications	242
Consumables	246
Toner	246
Drums	246
Fuser Units	247
Transfer Belt	247
OKI® Print Media	248
Factory Default Settings	250
Print menu	250
Media menu	251
Color menu	252
System Config menu	253
PCL Emulation menu	253
PPR Emulation menu	254
FX Emulation menu	255
Parallel menu	255
USB menu	256
Network menu	256
Memory menu	256
Disk Maintenance menu	257
System Adjust menu	257
Maintenance menu	258