Onkyo TX-NR676E User Manual English Basic/Advanced - Page 82

>>Specifications >>Advanced Setup >>Listening Modes >>Network Functions >>Basic Manual Troubleshooting | Supplementary Information, etc. LINKS Troubleshooting Before starting the procedure Problems may be solved by simply turning the power on/ off or disconnecting/connecting the power cord, which is easier than working on the connection, setting and operating procedure. Try the simple measures on both the unit and the connected device. If the problem is that the video or audio is not output or the HDMI linked operation does not work, disconnecting/connecting the HDMI cable may solve it. When reconnecting, be careful not to wind the HDMI cable since if wound the HDMI cable may not fit well. After reconnecting, turn off and on the unit and the connected device. • This unit contains a microPC for signal processing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that this happens, unplug the power cord from the wall outlet, wait at least 5 seconds, and then plug it back in. • Our company is not responsible for reparations for damages (such as CD rental fees) due to unsuccessful recordings caused by the unit's malfunction. Before you record important data, make sure that the material will be recorded correctly. ˙ Resetting the unit (this resets the unit settings to the default) If restarting the unit doesn't fix the problem, resetting the unit to the status at the time of shipment may solve the problem. If you reset the unit status, your preferences will be reset to the defaults. Note them down before the operation below. 1. While pressing the CBL/SAT input selector button on the main unit, press ON/STANDBY. 2. "Clear" appears on the display and the unit returns to standby. Do not unplug the power cord until "Clear" disappears from the display. To reset the remote controller, while holding down MODE, press until the remote indicator flashes twice (3 seconds or more). When the unit is operating erratically ˙ Try restarting the unit Restarting the unit may help it operate more smoothly. To restart the unit, turn it to standby, and then press ON/STANDBY on the main unit for at least 5 seconds. (The unit's settings will be maintained.) If there is no improvement even after the unit is restarted, try disconnecting and reconnecting the power cords of the unit and connected equipment. 50 Power ˙ Cannot turn on the unit • Make sure that the power cord is properly plugged into the wall outlet. • Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it in again. ˙ The unit turns off unexpectedly • The unit automatically switches to standby when the "Hardware" - "Power Management" - "Auto Standby" setting in the Setup menu functions. • The protective circuit function may have been activated. If this has occurred, "AMP Diag Mode" appears on the display when the unit is turned on again, and the unit enters diagnostic mode. If the results of the diagnosis is that there is no problem, the "AMP Diag Mode" display disappears and you can use the unit normally again. If "CHECK SP WIRE" appears on the display, the speaker cables may be short-circuited. Make sure bare speaker wires are not touching each other or the back panel of the unit, then turn the unit on again. If "NG" is displayed, immediately unplug the power cord from the wall outlet and contact your dealer. • The protective circuit function may have been activated because the temperature of the unit rose abnormally. If this happens, then the power will continue to turn off after you have turned the unit on again. Make sure the unit has plenty of space for ventilation around it, wait for the unit to cool down sufficiently, and then try turning it on again. WARNING: If smoke, smell or abnormal noise is produced by the unit, unplug the power cord from the wall outlet immediately and contact the dealer or our company's support.