Oreck UPRO14T Owners Guide - Page 3

Warranty ORECK MANUFACTURING COMPANY: (Oreck Manufacturing Company gives you the following limited warranty for this product only if it was originally purchased for commercial use, not resale from Oreck or an Oreck Authorized Retail Dealer.) Oreck will repair or replace, free of charge, to the original purchaser, any part that is found to be defective in material or workmanship within one (1) year. This limited warranty applies to commercial use. Drive belts, revolving brushes, disposable bags, and other parts subject to normal wear are not covered by this limited warranty. This limited warranty does not apply to any part subjected to accident, abuse, alteration, misuse, damage caused by fire or act of God, or the use of voltages other than indicated on the serial number plate of this product or service of this product by other than Oreck or an Oreck Factory Authorized Service Center. Oreck does not authorize any person or representative to assume or grant any other warranty obligation with the sale of this product. Oreck's limited warranty is valid only if you retain proof of purchase from Oreck or an Oreck Authorized Retail Dealer for this product. If you purchase this product from any other source, your purchase is "AS IS," which means Oreck grants you no warranty, and that you, not Oreck, assume the entire risk of the quality and performance of this product, including the entire cost of any necessary servicing or repairs of any defects. Oreck's liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase. Oreck shall not be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. ALL EXPRESSED AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. Some states do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Troubleshooting Guide WARNING: Unplug cord from electrical outlet before servicing. PROBLEM VACUUM MOTOR IS OFF BRUSH MOTOR IS OFF RED LIGHT ON RED & GREEN LIGHT ON FULL BAG INDICATOR FLASHES LOW SUCTION POOR PICK UP POSSIBLE SOURCE Not plugged in properly. No electricity in wall outlet. Switch in off position. Sensor temperature too high. Faulty switch. Not plugged in properly. Handle in upright position. Wand not installed properly. Brush motor obstructed. Brush drive belt broken. Dust bag full. Hose and wand blocked. Power brush inlet blocked. Inlet filter blocked. Deflector port sealing in top of housing. Dust bag full. Full bag indicator flashes. Wand not installed properly. Brush not adjusted correctly. Brush worn. AREAS TO CHECK Be sure plug is firmly plugged into wall outlet. Check electrical source (fuse or circuit breaker). Position switch to on position. Check for air obstruction. Let the motor cool down. Replace switch. Return to Service Center for repair. Be sure plug is firmly plugged into wall outlet. Activate foot pedal to lower handle to engage brush motor switch. Remove and re-install wand per instructions (page 5). Unplug machine and inspect for obstruction. Return to Service Center for repair. Return to Service Center for repair. Replace dust bag. Inspect for obstruction. Inspect for obstruction. Clean or replace inlet filter. Check for free movement. Replace dust bag. See "Dust Full Bag Indicator Flashes". Re-install wand. Adjust brush height knob to conform to carpet thickness (pile). Return to Service Center for repair. Replace brush. ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER. FOR SERVICE CALL USA & Canada: 1-800-989-4244 Whenever calling, please be sure to have your model and serial number from data plate. 3