Oreck XL2005RH Owners Guide - Page 8
Commercial Customer Service - carpet cleaner
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Stuffing or Blockage 5. Many times blockage occurs due to a full dust bag causing dirt to back down the air flow system. When that happens, the blockage will be at the top of the system, starting in the area where the dust bag connects to the connector assembly. See illustration F. F Connector Deflector Opening NOTE: If the Stuffing or Blockage instructions do not correct the problem, contact an ORECK Authorized Service Center or call the Commercial Customer Service Center at (0) 01279 406995. IMPORTANT: On plush and new carpets, stuffing may occur due to excessive fuzz and loose cuttings in the carpet. Stuffing could occur for the first few cleanings until all the loose material is removed. Due to the high efficiency of the cleaner, many older carpets will cause stuffing when the cleaner is first used on them. Troubleshooting Guide WARNING: Unplug cord from electrical outlet before servicing. SAVE SERVICE CALLS...CHECK THESE FIRST: • Is the disposable filter dust bag full? • Are pores of filter dust bag clogged with powder or fine dust? • Is anything clogging the revolving brush, lower tube, intake opening, fan housing or connector assembly opening? • Is the belt in place and turning the brush? • Are the brush ends in the proper location? • Does the brush turn freely? Are hair, string or rug fibers wound around the brush? PROBLEM POSSIBLE SOURCE AREAS TO CHECK CLEANER WILL NOT RUN Not plugged in properly. Be sure cleaner is firmly plugged into wall outlet. No electricity in wall outlet. Check electrical source-fuse or circuit breaker. CLEANER Filter bag is full. DOES NOT PICK UP Replace filter bag. See "To Replace Paper Filter Dust Bag." Nozzle or intake Clear obstruction. pivot clogged. Belt is broken or Replace belt. stretched. Brush is worn. See "To Adjust or Replace Brush." Bag tube clogged. Clear obstruction. Bag pores are Change bag. clogged with fine dust. Impeller fan is broken. Return to Service Center for repair. Revolving brush is not even at both ends. Check brush roll end cards. Make sure words "OLD" or "NEW" match at each end. ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER. COMMERCIAL CUSTOMER SERVICE (0) 01279 406995 Whenever calling, please be sure to have your model and serial number from data plate. ©2005 Oreck Holdings, LLC. All rights reserved. All word marks, logos, product configurations, and registered trademarks are owned and used under the authority of Oreck Holdings, LLC. Printed in America. 75319-10 REV A 11/05 ECN# R-8058 & 8199