Panasonic CF-19KDRAGCM Operating Instructions - Page 24

Troubleshooting

Page 24 highlights

Error Code/Message Follow the instructions below when an error message or code appears. If the problem persists or if the error code/message is not shown here, contact Panasonic Technical Support ( page 37). Error Code/Message Solution 0211 Keyboard error Disconnect external keyboard or mouse. 0251 System CMOS checksum bad Default configuration used An error has occurred in the memory of Setup Utility settings. This occurs when the memory content is changed by an unexpected program operation, etc. Start the Setup Utility and return the settings to the default values, and then change the settings as necessary. If the problem persists, the internal clock battery may need to be replaced. Contact Panasonic Technical Support ( page 37). 0271 Check date and time settings The date and time settings are not correct. Start the Setup Utility and set the correct date and time. If the problem persists, the internal clock battery may need to be replaced. Contact Panasonic Technical Support ( page 37). 0280 Previous boot incomplete - Default configuration used Startup has failed repeatedly, so the Setup Utility settings have been returned to the default values to startup the computer. Start the Setup Utility and return the settings to the default values, and then change the settings as necessary. Press to Setup Write down the error details and press F2 to start the Setup Utility. Change the settings if necessary. 0613: Serial Port*1 con- The I/O and IRQ settings of the serial ports are in conflict. figuration changed 0614: Serial Port*1 Run the Setup Utility and in the [Advanced] menu, change the port's settings so there is no conflict. config. error - device disabled *1 "A" or "B" appears here to indicate the name of the conflict- ing port. Operating System not found The operating system is not installed in the floppy disk or the hard disk that you are going to boot from. If using a floppy disk, change the disk to the one you can use for boot. If using the hard disk, check if the hard disk is recognized in [Information] menu of the Setup Utility. If the hard disk is recognized, perform the reinstallation ( page 22). If not, contact Panasonic Technical Support ( page 37). If a device is connected to the USB port, disconnect the device, or set [USB Port] or [Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility. If a device is connected to the ExpressCard slot, disconnect the device, or set [ExpressCard slot] to [Disable] in the [Advanced] menu of the Setup Utility. RAM Module Failed When the RAM module is not inserted correctly or the RAM module is not conforming to the computer's specifications, a beep will sound and the "RAM Module Failed" message will be displayed when you turn the power on. Slide the power switch for four seconds or longer to turn off the computer, confirm that the RAM module conforms to the specifications, and reinsert it. To start the Setup Utility A Restart the computer. B Press F2 several times while [Panasonic] boot screen is displayed. Troubleshooting 24

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24
Troubleshooting
Error Code/Message
Follow the instructions below when an error message or code appears. If the problem persists or if the error code/mes-
sage is not shown here, contact Panasonic Technical Support (
Î
page 37).
Error Code/Message
Solution
0211 Keyboard error
z
Disconnect external keyboard or mouse.
0251 System CMOS
checksum bad -
Default con
guration
used
An error has occurred in the memory of Setup Utility settings. This occurs when the memory
content is changed by an unexpected program operation, etc.
z
Start the Setup Utility and return the settings to the default values, and then change the
settings as necessary.
z
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support (
Î
page 37).
0271 Check date and
time settings
The date and time settings are not correct.
z
Start the Setup Utility and set the correct date and time.
z
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support (
Î
page 37).
0280 Previous boot
incomplete - Default
con
guration used
Startup has failed repeatedly, so the Setup Utility settings have been returned to the default
values to startup the computer.
z
Start the Setup Utility and return the settings to the default values, and then change the
settings as necessary.
Press <F2> to Setup
z
Write down the error details and press
F2
to start the Setup Utility. Change the settings
if necessary.
0613: Serial Port
*1
con-
guration changed
0614: Serial Port
*1
con
g. error - device
disabled
*1
“A” or “B” appears
here to indicate the
name of the con
ict-
ing port.
The I/O and IRQ settings of the serial ports are in con
ict.
z
Run the Setup Utility and in the [Advanced] menu, change the port’s settings so there is
no con
ict.
Operating System not
found
The operating system is not installed in the
oppy disk or the hard disk that you are going to
boot from.
z
If using a
oppy disk, change the disk to the one you can use for boot.
z
If using the hard disk, check if the hard disk is recognized in [Information] menu of the
Setup Utility. If the hard disk is recognized, perform the reinstallation (
Î
page 22). If not,
contact Panasonic Technical Support (
Î
page 37).
z
If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
z
If a device is connected to the ExpressCard slot, disconnect the device, or set
[ExpressCard slot] to [Disable] in the [Advanced] menu of the Setup Utility.
RAM Module Failed
When the RAM module is not inserted correctly or the RAM module is not conforming to the
computer’s speci
cations, a beep will sound and the “RAM Module Failed” message will be
displayed when you turn the power on.
z
Slide the power switch for four seconds or longer to turn off the computer, con
rm that
the RAM module conforms to the speci
cations, and reinsert it.
±
To start the Setup Utility
A
Restart the computer.
B
Press
F2
several times while [Panasonic] boot screen is displayed.