Panasonic CF-19KJRAX2M Operating Instructions - Page 28

Troubleshooting (Basic) Touch Pad / Touchscreen (only for model with touchscreen)/Dual Touch (only for model with dual touch) The cursor does not work. When using the external mouse, connect it correctly. Restart the computer using the keyboard. Press and press three times, and press to select [Restart] and press Enter. Press , U, and R to select [Restart]. If the computer does not respond to keyboard commands, read "No response" ( below). Cannot input using the touch pad. Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility. The drivers for some mice may disable the touch pad. Check your mouse's operating instructions. Cannot input using the touchscreen. Set [Touchscreen Mode] to [Auto] or [Tablet] in the [Main] menu of the Setup Utility. Set [Touchscreen Mode] to [Auto] or [Touchscreen Mode] in the [Main] menu of the Setup Utility. Cannot point the correct position using the included stylus/digitizer pen. Perform the touchscreen calibration ( page 16). Perform the digitizer calibration and Touchscreen calibration ( page 16). Use the included digitizer pen. On the Windows logon screen or the Welcome screen, you may not be able to point the correct position using the included digitizer pen. Use the keyboard or the touch pad to log on. Reference Manual The Reference Manual is not displayed. Install Adobe Reader. A Log on to Windows as an administrator. B Click (Start) and input "c:\util\reader\setup.exe" in [Start Search] then press Enter. C Update Adobe Reader to its latest version. If your computer is connected to the internet, start up Adobe Reader and click Help] [Check for Updates...]. B Click [start] - [Run], input "c:\util\reader\setup.exe", then click [OK]. C Update Adobe Reader to its latest version. If your computer is connected to the internet, start up Adobe Reader and click [Help] - [Check for updates now]. page 15 Others No response. Press Ctrl+Shift+Esc to open Task Manager and close the software application that is not responding. An input screen (e.g., password input screen at startup) may be hidden behind another window. Press Alt +Tab to check. Slide the power switch for four seconds or longer to shut down the computer, and then slide the power switch to turn it on. If the application program does not work normally, uninstall and reinstall the program. To uninstall, click (Start) - [Control Panel] - [Uninstall a program]. Cannot enter characters correctly. click [start] - [Control Panel] - [Add or Remove Programs]. Select the same language setting for Windows and the internal keyboard ( page 15). 28 Troubleshooting