Panasonic KV-S2025C Operating Instructions - Page 37

Troubleshooting If a problem occurs while the unit is being used, check the following items and check the scanner status by User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service. Symptom The LED does not light when the power switch is turned ON. Possible Cause The power cord is not plugged in. Problem with power supply. The scanner is not connected to the computer correctly. The computer cannot recognize the SCSI card. The same ID number is used for the scanner and the other device. Remedy Insert the power plug firmly. Disconnect the scanner from the electric outlet and call for service. Connect the cables correctly. Check your computer whether the SCSI card is installed correctly using the device manager's property. Use the different SCSI ID numbers for each devices. If the scanner is located to terminal position, set the terminator "Enable". If the scanner is not located to terminal position, set the terminator "Disable". Turn the computer OFF. Turn the scanner ON, and then turn the computer ON again. Push the ADF door release again after you close the ADF door until it is locked. Load the document correctly. (See page 17.) Flatten the document and load it again. The computer does not recognize the scanner. The terminator is not set correctly. The scanner was turned on after the computer was turned on. The ADF does not open when the ADF door release is pushed. The ADF door is not closed properly. The document is not loaded properly. The sensor cannot detect the document as the edge of the document is curled. The document has been loaded on the feed tray. But the scanner does not start scanning. 37