Panasonic KX-PRL262B KX-PRL262B Owner's Manual - Page 64
I cannot make a call using the, the operating instructions of your cellular phone.
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Useful Information Problem The handset or base unit does not ring. I cannot make local calls with the handset using a cellular line. I cannot make or answer cellular calls with the handset. or I cannot answer cellular calls with the base unit. I can make and answer cellular calls but cannot hear a sound. I cannot switch cellular calls from the unit to the cellular phone. I cannot make a call using the landline. I cannot make long distance calls. I pressed MZN on the base unit but the desired cellular call was not transferred to the base unit. The cellular line is not disconnected even though I ended the call on the handset (or the base unit). Cause/solution R The ringer volume for landline is turned off. Adjust the ringer volume (page 35). R The ringer volume for cellular line is turned off. Adjust the ringer volume (page 34). R When one handset is selected to ring for cellular calls, other units do not ring. To change the selection, see page 18. R Silent mode is turned on. Turn it off (page 40). R You need to add your area code when making cellular calls. Store your area code in order to automatically add it to the beginning of the 7-digit phone number when making cellular calls (page 20). R Depending on the cellular phone's compatibility (page 4), you may not be able to make or answer cellular calls even if the cellular phone is connected to the base unit. R Make sure that the CELL indicator lights up and the cellular phone is connected to the base unit (page 19). R If someone is talking on a cellular call, you cannot use the cellular feature. There can be only one active Bluetooth connection at a time. R The cellular phone is being used separately from your system. R The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. R Disconnect and reconnect the base unit AC adaptor and try again. R Your cellular phone may not support this feature. Refer to the operating instructions of your cellular phone. R The dialing mode may be set incorrectly. Change the setting (page 16). R Make sure that you have long distance service. R If the landline is in use when MZN is pressed on the base unit, the base unit picks up the landline. R If 2 cellular phones are in use when MZN is pressed on the base unit, the base unit picks up the CELL 1 line. R This may occur depending on the phone app. Use the cellular phone to disconnect the call. 64 For assistance, please visit http://www.panasonic.com/help