Panasonic KXFP215 KXFP215 User Guide

Panasonic KXFP215 - FAX W/DIGITAL ANSWERING SYSTEM Manual

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  • Panasonic KXFP215 | KXFP215 User Guide - Page 1
    Operating Instructions Compact Plain Paper Fax with Digital Answering System Model No. KX-FP215 For hearing or speech impaired TTY users, TTY: 1-877-833-8855 For support: (for customers in the U.S.A. or Puerto Rico) - VISIT www.panasonic.com/help - E-MAIL www.panasonic.com/contactinfo - PHONE CALL
  • Panasonic KXFP215 | KXFP215 User Guide - Page 2
    fax machine, you should complete the instructions on page 16 to page 18. L Note that the images of copied or received documents will remain on the used ink film. Use discretion when disposing of the used ink film memory before you dispose of, transfer or return the product. Environment: L Panasonic's
  • Panasonic KXFP215 | KXFP215 User Guide - Page 3
    Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © Panasonic Communications Co., Ltd. 2009 3
  • Panasonic KXFP215 | KXFP215 User Guide - Page 4
    rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the
  • Panasonic KXFP215 | KXFP215 User Guide - Page 5
    Routine care L Wipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. Important Information For assistance, please visit http://www.panasonic.com/help 5
  • Panasonic KXFP215 | KXFP215 User Guide - Page 6
    to use your fax machine . 26 4.6 Receiving a fax manually - Auto answer OFF 27 4.7 Receiving a fax automatically - Auto answer ON 27 6 4.8 Junk fax prohibitor (preventing fax reception from undesired callers 28 5. Distinctive Ring Distinctive Ring 5.1 Distinctive Ring service 30 5.2 Using two
  • Panasonic KXFP215 | KXFP215 User Guide - Page 7
    FCC and Other Information 11.3 FCC and Other Information 55 Limited Warranty 11.4 Limited Warranty (United States and Puerto Rico 56 Customer Services 11.5 Customer Services directory 57 12.Index 12.1 Index 58 Table of Contents 7
  • Panasonic KXFP215 | KXFP215 User Guide - Page 8
    5 Paper support (PFUS1704Z)*1 6 Starter ink film (10 meters long) 7 Operating instructions 8 Quick installation guide (PNQX1896Z)*1 (PFQW2473Z)*1 1.2 Accessory information Accessories for this unit can be ordered online, by fax, or by telephone. - Replacement film*1 (Model No./Part No. KX- FA91
  • Panasonic KXFP215 | KXFP215 User Guide - Page 9
    during dialing when your line has rotary pulse service. You can also use tone dial service by changing feature #13 on page 37. R {MUTE} L To mute your voice during a conversation. Press again to resume the conversation. S {SP-PHONE} L For speakerphone operation. T {FAX START} L To send or receive
  • Panasonic KXFP215 | KXFP215 User Guide - Page 10
    1. Introduction and Installation 1.4 Overview 456 3 2 1 Installation 1.5 Ink film The included film roll is a starter ink film. 1 Open the front cover. m 789 j l k 1 Document guides 2 Paper tray 3 Metal recording paper guide 4 Paper support 5 Recording paper exit 6 Recording paper entrance 7
  • Panasonic KXFP215 | KXFP215 User Guide - Page 11
    is tight (5) and at least one layer of ink film is wrapped around the blue core (6). Slack/Crease Reverse 6 Close the back cover securely by pushing down on the dotted area at both ends (7). 7 4 7 Close the front cover securely. 5 For assistance, please visit http://www.panasonic.com/help 11
  • Panasonic KXFP215 | KXFP215 User Guide - Page 12
    page 37). L When you do not use the A4 paper guide, you can attach it to the back of the paper tray for storage. 1 L Make sure the arrows on the paper tray and the unit match. 1.8 Paper support Hold open the paper support (1), then insert the ends into the holes on the paper
  • Panasonic KXFP215 | KXFP215 User Guide - Page 13
    correctly, remove all of the installed paper, and re-install it gently. Otherwise the paper may jam. Correct Slant For assistance, please visit http://www.panasonic.com/help 13
  • Panasonic KXFP215 | KXFP215 User Guide - Page 14
    2CFoPonrrneaepscastriiaostntioasnacned, pSleeatuspe visit http://www.panasonic.com/help 2.1 Connections Caution: L When you operate this product, the power using surge protectors (3). If the fax machine shares a single telephone line with a DSL service Fax transmission/reception may be disturbed,
  • Panasonic KXFP215 | KXFP215 User Guide - Page 15
    Setup You can print out the quick fax setup guide and select the desired receiving mode depending on your situation. {1} "TAM/FAX" (default): Use as a telephone answering machine and/or fax (page 28). {2} "DIST. RING": With the Distinctive Ring service (page 30). {3} "TEL ONLY": Mostly phone calls
  • Panasonic KXFP215 | KXFP215 User Guide - Page 16
    ringer back ON, press {A}. Ringer tone L You can select the ringer tone from one of 3 patterns (feature Press {MENU} to exit. Note: L The other party's fax machine will print the date and time on the top of each If you have subscribed to a Caller ID service The date and time will be automatically set
  • Panasonic KXFP215 | KXFP215 User Guide - Page 17
    cursor to the incorrect character, and make the correction. L To erase all of the characters, press and hold {STOP}. For assistance, please visit http://www.panasonic.com/help 17
  • Panasonic KXFP215 | KXFP215 User Guide - Page 18
    of each page sent. {SET} {FLASH} {MENU} {} {STOP} 1 {MENU} i {#}{0}{3} i {SET} NO.=| 2 Enter your fax number, up to 20 digits. L To enter a "+", press {*}. L To enter a space, press {#}. L To enter a hyphen, and hold {STOP}. 18 For assistance, please visit http://www.panasonic.com/help
  • Panasonic KXFP215 | KXFP215 User Guide - Page 19
    } 3.4 Erasing a stored item {MENU} 1 Press {MENU} repeatedly to display "PHONEBOOK SET". i {*} 2 Enter the name, up to 16 characters (see page 17 for instructions). i {SET} 3 Enter the telephone number, up to 32 digits. i {SET} L To program other items, repeat steps 2 to 3. 4 Press {MENU} to exit
  • Panasonic KXFP215 | KXFP215 User Guide - Page 20
    ring count (feature #06 on page 37) and FAX ring count (feature #06 on page 37) L The name display service may not be available in some areas. For further information caller information using the Caller ID list - To print manually, see page 53. - To print automatically after every 30 new calls, activate
  • Panasonic KXFP215 | KXFP215 User Guide - Page 21
    the document FACE DOWN and press {FAX START}. To change the way caller information is displayed Press {CALLER ID} repeatedly after step 2. Example: SAM LEE 11:20A Jul.20 , b 1-134-567-8901 11:20A Jul.20 , 3.7.1 Symbols and operations for caller information What "," means "," on the display
  • Panasonic KXFP215 | KXFP215 User Guide - Page 22
    3. Telephone 3.9.2 Erasing specific caller information 1 {CALLER ID} 2 Press {A} or {B} repeatedly to display the desired item. i {
  • Panasonic KXFP215 | KXFP215 User Guide - Page 23
    the memory capacity, transmission will be canceled and this feature will be turned OFF automatically. You must send the entire document manually. L This feature cannot be used if the handset is in use or {SP-PHONE} is pressed. To stop sending Press {STOP}. Sending a fax with the voice guide You
  • Panasonic KXFP215 | KXFP215 User Guide - Page 24
    Fax 4.2 Document requirements Minimum document size L Check that ink, paste or correction fluid has dried completely. L To send a document with a width of less than 210 mm (81/4"), we recommend using a copy machine ). 1 Adjust the width of the document guides to fit the actual size of the document
  • Panasonic KXFP215 | KXFP215 User Guide - Page 25
    4. Fax 4.4 Broadcast transmission By storing the phonebook items (page 19) into the broadcast memory, you can send the same document to multiple parties (up to 20). Your programmed items will remain in the broadcast memory, allowing frequent reuse. 4.4.1 Programming items into the broadcast memory
  • Panasonic KXFP215 | KXFP215 User Guide - Page 26
    . 4.5.3 Use mostly as a telephone (TEL mode) Your situation You want to answer calls by yourself. If a fax call is received, you must receive the fax manually. Setup Set the fax machine to TEL mode (page 27) by pressing {AUTO ANSWER} repeatedly. L The {AUTO ANSWER} indicator turns OFF. AUTO ANSWER
  • Panasonic KXFP215 | KXFP215 User Guide - Page 27
    4. Fax 4.6 Receiving a fax manually - Auto answer OFF Note: L By default, the unit reduces the size of the received document to 92 % when printing (See feature #36 on page 39 for details). 4.6.1 Activating TEL mode Set the fax machine to TEL mode by pressing {AUTO ANSWER} repeatedly to display "TEL
  • Panasonic KXFP215 | KXFP215 User Guide - Page 28
    ID service (page 20), this feature prevents fax reception from calls that do not show caller information. Additionally, the fax machine will not accept faxes originated from numbers that match the one on a programmable junk fax prohibitor list. Important: L This feature does not work when manual
  • Panasonic KXFP215 | KXFP215 User Guide - Page 29
    2. Press {>} repeatedly to display "JUNK LIST DISP.". i {SET} 3. Press {A} or {B} repeatedly to display the desired item. i {
  • Panasonic KXFP215 | KXFP215 User Guide - Page 30
    fax machine automatically start fax reception when a call comes to the fax number. To use this service, you must subscribe to the Distinctive Ring service "B-D". The fax will respond to all calls with ring tone patterns "B", "C" and "D". 5.4 Programming the ring pattern assigned for fax 1 Set
  • Panasonic KXFP215 | KXFP215 User Guide - Page 31
    COPY} 1 Adjust the width of the document guides (1) to fit the actual size of the . Note: L Any document which can be sent as a fax can also be copied (page 24). To select the resolution setting is OFF. L If the document exceeds the memory capacity, copying of the exceeded document will be canceled
  • Panasonic KXFP215 | KXFP215 User Guide - Page 32
    } Example: Making 2 copies of a 4-page original document 4 3 2 1 4 3 2 1 1 1 2 2 3 3 4 4 Collated pages Uncollated pages Note: L The unit will store the documents into memory while collating the copies. If memory becomes full while storing, the unit will only print out the stored pages. 32
  • Panasonic KXFP215 | KXFP215 User Guide - Page 33
    Machine 7GrAenestiwnegring Machine 7.1 Recording your greeting message The unit has a pre-recorded greeting message for TAM/FAX mode When finished recording, press {STOP}. Note: L You can change the maximum TAM/FAX greeting message recording time to 60 seconds (feature #54 on page 40). - If
  • Panasonic KXFP215 | KXFP215 User Guide - Page 34
    7. Answering Machine Incoming Messages 7.2 Listening to recorded messages When the unit announce the day of the week and time that each message was recorded. If you subscribe to Caller ID service During playback, you can call back the displayed name or number using the unit. 1. Press {MENU} during
  • Panasonic KXFP215 | KXFP215 User Guide - Page 35
    before going out (page 28). L Use a touch tone telephone for remote operations. 7.4.1 Summary of remote operation 1 Call your unit. 2 Enter the remote operation ID during or after the TAM/FAX greeting message. 3 When there are new recorded messages L The voice guide will tell you the number of new
  • Panasonic KXFP215 | KXFP215 User Guide - Page 36
    8. Programmable Features 8FePartougrerasmSmumabmlearFyeatures 8.1 Programming {MENU} {SET} 1 {MENU} 2 Press {#} and the 2-digit code. 3 Press the desired command to display the desired setting. L This step may be slightly different depending on the feature. 4 {SET} 5 To exit programming, press {MENU
  • Panasonic KXFP215 | KXFP215 User Guide - Page 37
    for incoming messages {#}{1}{0} Setting the remote operation ID {#}{1}{1} Setting the dialing mode {#}{1}{3} Setting the recording paper size Setting the ringer tone {#}{1}{6} {#}{1}{7} Selection {1} "TAM/FAX" (default) {2} "DIST. RING" {3} "TEL ONLY" {4} "FAX ONLY" See page 15 for details
  • Panasonic KXFP215 | KXFP215 User Guide - Page 38
    time {#}{2}{5} Setting the Caller ID list {#}{2}{6} to print automatically Activating the {#}{3}{1} Distinctive Ring feature Setting the ring pattern for fax (Distinctive Ring feature) {#}{3}{2} 38 Selection {0} "OFF": The unit will not print a journal report, but will keep a record of the
  • Panasonic KXFP215 | KXFP215 User Guide - Page 39
    will be automatically adjusted when caller information is received. {0} "MANUAL": Deactivates this features. {1} "AUTO" (default): The date and ON": The unit will scan the document and store it into memory first, then the unit will start sending or copying the documents. Note: L If
  • Panasonic KXFP215 | KXFP215 User Guide - Page 40
    transmitting/receiving fax machines are ECM compatible. {0} "OFF": Deactivates this feature. {1} "ON" (default): If there is an error during fax transmission/reception, the fax machine will support the communication. Note: L You cannot change the setting when received documents are in memory. 40
  • Panasonic KXFP215 | KXFP215 User Guide - Page 41
    page 21 for details. If you often have trouble when sending faxes, this feature allows you to hear connecting tones: fax tone, ring back tone and busy tone. You can use those tones to confirm the status of the other party's machine. {0} "OFF": Deactivates this feature. {1} "ON" (default): You will
  • Panasonic KXFP215 | KXFP215 User Guide - Page 42
    error occurred because of a problem with the other party's fax machine. Check with the other party. L The junk fax prohibitor feature of this unit rejected fax reception. L The memory is full of received documents due to a lack of recording paper, a lack of ink film or a recording paper jam
  • Panasonic KXFP215 | KXFP215 User Guide - Page 43
    If the unit detects a problem, one or more of the following messages will appear on the display. Display "BACK COVER OPEN" "CALL SERVICE" "CHECK DOCUMENT" "CHECK FILM" "CHECK PAPER" "FAX IN MEMORY" "FAX MEMORY FULL" "FILM EMPTY BUY DIRECT FROM" "www.panasonic.com/faxs upplies" "FILM NEAR EMPTY BUY
  • Panasonic KXFP215 | KXFP215 User Guide - Page 44
    's modem. Contact our service personnel. "NO FAX REPLY" L The other party's fax machine is busy or has run out of recording paper. Try again. "OPEN CABINET CHECK FILM SLACK" "OPEN CABINET CHECK FILM TYPE" L Please use genuine Panasonic replacement film (page 8). L The ink film is slack. Tighten
  • Panasonic KXFP215 | KXFP215 User Guide - Page 45
    the unit has a document in memory. Press {STOP} to stop the beeps, then see the displayed message instructions to solve the problem. L You are probably entering {*}{#}{9}. This is the default setting for the fax activation code. If you use a voice mail service, turn the fax activation feature OFF or
  • Panasonic KXFP215 | KXFP215 User Guide - Page 46
    has run out of recording paper. Try again. L The other party's machine is not a fax machine. Check with the other party. L The other party's fax machine failed to answer the fax automatically. Send the fax manually (page 23). L The memory is full of received documents and the quick scan (feature #34
  • Panasonic KXFP215 | KXFP215 User Guide - Page 47
    page 39). L The other party placed the document in their fax machine facing the wrong way. Check with the other party. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 8 for further details. L The thermal head is dirty. Clean it (page 52). L If documents
  • Panasonic KXFP215 | KXFP215 User Guide - Page 48
    the width of the document guides to fit the actual size of the document. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 8 for further details. L The thermal head is dirty. Clean it (page 52). L Some paper has instructions recommending which side to
  • Panasonic KXFP215 | KXFP215 User Guide - Page 49
    tray beforehand, otherwise the paper may misfeed or jam. 3 Turn the blue gear (5) in the direction of the arrow until the ink film is tight (6) and at least one layer of ink film is wrapped around the blue core (7). 5 1 Open the front cover (1), push the green button (2), then open the back cover
  • Panasonic KXFP215 | KXFP215 User Guide - Page 50
    10. Maintenance 4 Close the back cover securely by pushing down on the dotted area at both ends (8), then close the front cover securely (9). 8 10.2 Document jams 1 Open the front cover. Remove the jammed document carefully (1). 9 5 Install the paper tray (page 12), then insert the recording paper
  • Panasonic KXFP215 | KXFP215 User Guide - Page 51
    Cleaning 10.3 Document feeder/recording paper feeder/scanner glass cleaning Clean the document feeder/recording paper feeder/scanner glass when: - Documents or recording paper frequently misfeed. - Smudges or black/white lines appear on the original document when sending or copying. Important: L
  • Panasonic KXFP215 | KXFP215 User Guide - Page 52
    to static electricity, do not use a dry cloth and do not touch the thermal head directly. 5 1 Disconnect the power cord and the telephone line cord. the green button (2), then open the back cover (3). 3 2 5 Re-install the ink film and close the covers (see step 4 to 7 on page 10). 6 Install the
  • Panasonic KXFP215 | KXFP215 User Guide - Page 53
    print has a smudges, blurred points or lines, clean the thermal head (page 52). - "BROADCAST LIST" - "CALLER ID 9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback ■ Operating environment: 5 °C - 35 °C (41 °F - 95 °F), 20 % 120 V AC, 60 Hz ■ Voice memory capacity: Approx. 18 minutes of recording
  • Panasonic KXFP215 | KXFP215 User Guide - Page 54
    conditions and capability of the other party's machine. *2 Transmission speed is based on the fax and subsequent faxes will be retained in memory. ITU-T No. 1 Test Chart Note: L Design and specifications are subject to change without notice. L The pictures and illustrations in these instructions
  • Panasonic KXFP215 | KXFP215 User Guide - Page 55
    the instructions, may off and on, the user is encouraged to try operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble
  • Panasonic KXFP215 | KXFP215 User Guide - Page 56
    be made by the warrantor. Product categories Thermal Transfer Facsimile Laser Facsimile Laser Multi-Function Parts 6 Months 1 (one) Year 1 (one) Year Labor 6 Months 1 (one) Year 1 (one) Year Batteries, antennas, ink film, toner cartridge, drum unit, and ink cartridge (as may be applicable), and
  • Panasonic KXFP215 | KXFP215 User Guide - Page 57
    requests by visiting our Web Site at: http://www.panasonic.com/help or E-mail us via: http://www.panasonic.com/contactinfo Contact: For in Limited Warranty programming and Troubleshooting Support: Office Advantage assistance and Service Location finder: 1-800-211-PANA (7262) If the Limited
  • Panasonic KXFP215 | KXFP215 User Guide - Page 58
    Help: 15 BASIC SETTINGS: 15 CALLER ID: 15 COPIER: 15 ERRORS: 15 FAX SND/RCV: 15 FEATURE LIST: 15 FILM ORDER SHEET: 15 Q and A: 15 REPORTS: 15 SEND GUIDE: 15 TAM OPERATION: 15 I Incoming message monitor (Feature #67): 40 Ink film: 10 J Jams Document: 50 Recording paper: 49 JOURNAL REPORT (Feature #22
  • Panasonic KXFP215 | KXFP215 User Guide - Page 59
    Reset (Feature #80): 41 Resolution: 23, 31 Ring count FAX ONLY (Feature #06): 37 TAM/FAX (Feature #06): 37 Ringer tone (Feature #17): 37 Ring pattern for Distinctive Ring (Feature #32): 30 S Sending faxes Broadcast: 25 From memory: 23 Manually: 23 One touch: 24 Phonebook: 24 SETUP LIST: 53 Storing
  • Panasonic KXFP215 | KXFP215 User Guide - Page 60
    Warranty page for more information. Instructions: 2. If the Limited Warranty1 has expired, contact our Continued If you choose to receive a replacement unit under the Office Services Technical Support Line at 1-800-435-7329, for fee Advantage Program, Panasonic will provide a replacement unit
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Please read these operating instructions
before using the unit and save for future
reference.
This unit is compatible with Caller ID. You
must subscribe to the appropriate service
of your service provider/telephone
company.
Operating Instructions
Compact Plain Paper Fax
with Digital Answering System
Model No.
KX-FP215
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For support:
(for customers in the U.S.A. or Puerto Rico)
— VISIT
www.panasonic.com/help
— E-MAIL
www.panasonic.com/contactinfo
— PHONE CALL
1-800-211-PANA (7262)