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Panasonic KXTAW848 KXTAW848 User Guide - Page 63

Absent Message, When in the FWD/DND Cycle Switch Mode, Customizing Your Phone, Message no.

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1.5 Absence Settings • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your manager what mode your system is in if you are not sure. (1) When in the FWD/DND Cycle Switch Mode: Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as shown below: FWD DND Off (2) When in the FWD/DND Setting Mode: Pressing the FWD/DND button (fixed button) while in idle status will take you directly to the programming mode for the FWD/DND setting. (Refer to "3.1.2 Settings on the Programming Mode".) Note A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the mode cannot be changed. • Transferred outside calls are also forwarded to the destination assigned for outside calls. • When intercom calls are set to be handled differently from outside calls (forwarding type, forward destination), we recommend establishing buttons for both FWD/DND-Outside calls and FWD/DND-Intercom calls, and/or Group FWD-Outside calls and Group FWD-Intercom calls, because: a) the light patterns of the FWD/DND-Both calls button (including FWD/DND button [fixed button]) and the Group FWD-Both calls button will indicate the setting for either outside calls or intercom calls, but not both. Note The FWD icon on PS display reflects the setting for outside calls only. b) pressing the FWD/DND-Both calls button (including FWD/DND button [fixed button]) or the Group FWD-Both calls button will not change the FWD or DND mode for intercom calls and outside calls separately. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group FWD (Both calls, Outside calls, Intercom calls) buttons. 1.5.2 Absent Message You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone. Message no. Message (Example) 1 Will Return Soon 2 Gone Home 3 At Ext %%%% (Extension number) 4 Back at %%:%% (Hour:Minute) 5 Out until %%/%% (Month/Day) User Manual 63

Section	Page
Important Information	3
Attention	6
Table of Contents	8
1 Operation 11	8
2 Manager Operation 93	9
3 Customizing Your Phone & System 99	9
4 Appendix 121	9
Index 139	9
Operation	11
1.1 Before Operating the Telephones	12
1.1.1 Before Operating the Telephones	12
What Kind of Telephone Can Be Used?	12
Feature Numbers	12
Tone	13
Display	13
Examples	13
Restrictions	13
Icon Descriptions	14
When You Use a Panasonic Proprietary Telephone	15
How to Follow the Steps	18
Connection Example	19
1.2 Making Calls	20
1.2.1 Basic Calling	20
Calling Another Extension	20
Calling an Outside Party	21
Account Code Entry	22
1.2.2 Easy Dialing	23
One-touch Dialing	23
Personal Speed Dialing	23
System Speed Dialing	24
Hot Line	24
Quick Dialing	26
1.2.3 Redial	26
Last Number Redial	26
1.2.4 When the Dialed Line is Busy or There is No Answer	26
Automatic Callback Busy	27
Call Waiting	28
Message Waiting	28
Executive Busy Override	30
Call Monitor	31
DND Override	31
1.2.5 Alternate Calling—Ring/Voice	32
1.2.6 Calling without Restrictions	32
Remote COS Access	32
1.2.7 Direct Inward System Access (DISA)	34
Calling through DISA	34
1.2.8 Remote Setting	36
1.3 Receiving Calls	38
1.3.1 Answering Calls	38
1.3.2 Hands-free Answerback	39
1.3.3 Call Pickup	39
Call Pickup	39
Call Pickup Deny	40
1.3.4 Trunk Answer From Any Station (TAFAS)	40
1.3.5 Answer/Release Button	40
1.4 During a Conversation	43
1.4.1 Call Transfer	43
Transferring to an Extension on the PBX	43
Transferring to an Outside Party Using the PBX Service	44
1.4.2 Call Hold	45
Call Hold	45
Call Park	47
1.4.3 Call Splitting	48
1.4.4 Call Waiting	50
Answering Call Waiting in the PBX	50
Answering Call Waiting from the Telephone Company	53
1.4.5 Multiple Party Conversation	53
Conference	53
Unattended Conference	56
Leaving 3-Party Conference	57
Privacy Release	58
1.4.6 Mute	58
1.4.7 Headset Operation	59
1.5 Absence Settings	60
1.5.1 Call Forwarding	60
Call Forwarding (FWD)	60
1.5.2 Absent Message	63
1.5.3 Extension Lock	64
1.6 Paging	66
1.6.1 Paging	66
Group Paging	66
Paging and then Transferring a Call	66
1.6.2 Answering/Denying a Paging Announcement	67
1.7 Extension Settings	68
1.7.1 Timed Reminder	68
1.7.2 Do Not Disturb (DND)	69
1.7.3 Call Waiting	70
1.7.4 Executive Busy Override Deny	71
1.7.5 Background Music (BGM)	71
1.7.6 Data Line Security	72
1.7.7 Time Service	72
1.7.8 Wireless XDP Parallel Mode	73
1.7.9 Extension Feature Clear	74
1.8 Call Center	75
1.8.1 Log-in/Log-out, Wrap-up	75
1.8.2 Manual Queue Redirection	77
1.9 User-supplied Equipment	79
1.9.1 Doorphone/Door Opener	79
Doorphone Call	79
Door Open	80
1.9.2 Host PBX	80
External Feature Access (EFA)	80
1.9.3 Voice Processing System	81
Call Forwarding to Voice Mail (Voice Mail Integration)	81
Live Call Screening (LCS)	83
Two-way Record	85
1.10 Walking Extension	87
1.10.1 Walking Extension	87
1.11 Display Proprietary Telephone	88
1.11.1 Call Log	88
Incoming Call Log	88
1.11.2 Directories	90
Calling with the Directory	90
Storing Names and Numbers	91
Entering Characters	92
Manager Operation	93
2.1 Control Features	94
2.1.1 Extension Control	94
Changing the Settings of Other Extensions	94
2.1.2 Time Service Mode Control	94
2.1.3 Dial Tone Transfer	95
2.1.4 External Background Music (BGM)	96
2.1.5 Outgoing Messages (OGM)	96
Customizing Your Phone & System	99
3.1 Personal Programming	100
3.1.1 Personal Programming	100
Extension PIN (Personal Identification Number)	100
3.1.2 Settings on the Programming Mode	101
Setting Features	101
Clearing Features	108
3.1.3 Customizing the Buttons	109
3.2 Manager Programming	113
3.2.1 Programming Information	113
3.2.2 Manager Programming	114
Changing the Settings and Extension Control	114
3.3 System Programming	115
3.3.1 Programming Information	115
Icon Descriptions	116
Procedure	117
3.3.2 System Programming	118
Date & Time [000]	118
System Speed Dialing Number [001]	118
System Speed Dialing Name [002]	119
Extension Number [003]	120
Extension Name [004]	120
Appendix	121
4.1 Troubleshooting	122
4.1.1 Troubleshooting	122
Troubleshooting	122
4.2 Feature Number Table	125
4.2.1 Feature Number Table	125
4.3 Tone	132
4.3.1 Tone	132
While on-hook	132
When going off-hook	132
When you make calls	133
While off-hook	134
When talking to an outside party	134
When setting the features or programming	134
4.4 Quick Reference Guide	136
4.4.1 Quick Reference Guide	136
Index	139
A	140
B	140
C	140
D	140
E	140
F	140
G	141
H	141
I	141
K	141
L	141
M	141
N	141
O	141
P	141
Q	141
R	141
S	141
T	142
U	142
V	142
W	142

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1.5 Absence Settings

User Manual

1.5.2

Absent Message

You can show the reason you do not answer, if the caller uses a Panasonic display proprietary

telephone. There are eight preprogrammed messages and one for your personal message (16

characters). The selected message is shown on the display of your telephone.

•

The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting

Mode. Ask your manager what mode your system is in if you are not sure.

(1)

When in the FWD/DND Cycle Switch Mode

Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting

as shown below:

(2)

When in the FWD/DND Setting Mode

Pressing the FWD/DND button (fixed button) while in idle status will take you directly

to the programming mode for the FWD/DND setting.

(Refer to "3.1.2 Settings on the Programming Mode".)

Note

A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the

mode cannot be changed.

•

Transferred outside calls are also forwarded to the destination assigned for outside calls.

•

When intercom calls are set to be handled differently from outside calls (forwarding type,

forward destination), we recommend establishing buttons for both FWD/DND

—

Outside

calls and FWD/DND

—

Intercom calls, and/or Group FWD

—

Outside calls and Group

FWD

—

Intercom calls, because:

the light patterns of the FWD/DND

—

Both calls button (including FWD/DND button

[fixed button]) and the Group FWD

—

Both calls button will indicate the setting for

either outside calls or intercom calls, but not both.

Note

The FWD icon on PS display reflects the setting for outside calls only.

pressing the FWD/DND

—

Both calls button (including FWD/DND button [fixed button])

or the Group FWD

—

Both calls button will not change the FWD or DND mode for

intercom calls and outside calls separately.

Customizing Your Phone

•

3.1.3 Customizing the Buttons

Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group

FWD (Both calls, Outside calls, Intercom calls) buttons.

Message no.

Message (Example)

Will Return Soon

Gone Home

At Ext %%%%

(Extension number)

Back at %%:%%

(Hour:Minute)

Out until %%/%%

(Month/Day)

FWD

DND

Off