Panasonic KXTDA50 KXTDA50 User Guide

Panasonic KXTDA50 - HYBRID IP-PBX Manual

Panasonic KXTDA50 manual content summary:

  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 1
    Hybrid IP-PBX User Manual Model No. KX-TDA50 Thank you for purchasing the Panasonic Hybrid IP-PBX, KX-TDA50. Please read this manual carefully before using this product and save this manual for future use.
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    System (Page 93) PC Phone/PC Console This PBX supports the PC Phone/PC Console when your computer is connected to certain Panasonic telephones via USB interface. The PC Phone Page 16) 2 User Manual Consult your dealer Computer Call Record (Station Message Detail Recording) This PBX can record or
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 3
    In This Manual, • The Proprietary Telephone is abbreviated as "PT". The Single Line Telephone is abbreviated as "SLT". The Portable Station is as "Display PT". The Digital Proprietary Telephone is abbreviated as "DPT". • The following icons are used frequently. !! Hints Conditions User Manual 3
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    INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. • WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS. -OUTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT
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    installation dealer or service instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. e) If the product has been dropped or the cabinet has been damaged. User Manual
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    a remote risk of electric shock from lightning. 15. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS 6 User Manual
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    . • Do not use any handset other than a Panasonic handset for KX-TDA50 use. When you ship the product Carefully pack and service Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult your certified Panasonic dealer for detailed instructions. User Manual
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    the side of the unit. You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft. MODEL NO.: SERIAL NO.: For your future reference DATE OF
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    must be performed by a qualified professional installer. If required, provide the telephone company with the following technical information: • Telephone numbers to which the system will be connected • Make: Panasonic • Model: KX-TDA50 • Certification No.: found on the side of the unit • Ringer
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    pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 11
    Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions the dealer or an
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 12
    is No Answer 32 1.2.5 Alternate Calling-Ring/Voice 38 1.2.6 Calling without Restrictions 38 1.2.7 Direct Inward System Access (DISA 40 1.2.8 Remote Setting Music (BGM 81 1.7.8 Data Line Security 81 1.7.9 Time Service ...81 1.7.10 Paralleled Telephone 82 1.7.11 Wireless XDP Parallel Mode
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    Programming 132 3.3 System Programming 133 3.3.1 Programming Information 133 3.3.2 System Programming 135 4 Appendix 139 4.1 Troubleshooting 140 4.1.1 Troubleshooting...140 4.2 Feature Number Table 143 4.2.1 Feature Number Table 143 4.3 Tone...150 4.3.1 Tone ...150 Index 155 User Manual
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    14 User Manual
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    Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. User Manual 15
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    or a Panasonic proprietary telephone (PT) such as the KX-T7636. You can also use a Panasonic Portable Station (PS), e.g., KX-TD7690. Use dealer. In this manual, the default numbers (factory installed) are used for operations. A flexible number is shown as (half-shaded key). Use the new programmed
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    11 Display Proprietary Telephone". Your Extension Number If you use a Panasonic display proprietary telephone, you can check your own extension number on KXTDA50. Restrictions Some features may be restricted at your extension under the system programming. Consult your manager or dealer. User Manual
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    an extension number. outside phone no. You will hear a busy, confirmation, dial, ring or ringback tone. B. Tone: Busy Tone C. Tone: Confirmation Tone D. Tone: Dial Tone R. Tone: Ring Tone R. B. Tone: Ringback Tone Dial outside phone number. phone no. Dial the telephone number. 18 User Manual
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    Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions for System/Personal Speed Dialing or storing program changes. SP-PHONE PAUSE User Manual 19
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    Programming mode. ANSWER ANSWER: Used to answer an incoming call. RELEASE RELEASE: Used to disconnect the line. Navigator Key/Jog Dial/Volume Key: Used to adjust the volume and the display contrast or select desired items. VOL Programmable Feature (PF): Located on the upper part User Manual
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    button. One-touch Dialing Used to access a desired party or system feature with one-touch. Group Directory Number (G- Used to access Feature Access (EFA) Used to access special features offered by a host PBX or a telephone company. Call Park Used to park or retrieve a call User Manual 21
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    the Telephones Buttons Feature System Alarm Used to confirm a PBX error. For more details, consult your dealer. Time Service (Day/Night/ Lunch/Break) Used to switch the time service mode. Answer Used Transfer Used to transfer a call to the mailbox of a specified extension. 22 User Manual
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    the Telephones How to Follow the Steps An example of system operation is shown below. Calling Another Extension To another Phone 3.1.3 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button. Programming References: The related or required programming is noted. User Manual
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    Telephone Wireless Phone Analog Proprietary Telephone DSS Console Portable Cell Station Station Voice Processing System Digital DSS Console Proprietary Telephone USB KX-T7636/ KX-T7633 Computer KX-T7600 Digital Proprietary Telephone KX-T7600 Digital Proprietary Telephone 24 User Manual
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    "1.11.2 Directories". • For quick operation If you are an operator or dial some extensions frequently, DSS buttons are useful. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button. Operator Call You can call an extension or a group assigned
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    an Outside Party You have to seize a CO line before dialing an outside phone number because external calls are made via your PBX. Select one of the following methods: Automatic Line Access PT/SLT/PS Off-hook party. To make a call, refer to "1.2.6 Calling without Restrictions". 26 User Manual
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    the new phone number without going on/off-hook. Customizing Your Phone • 3.1.2 Settings on the Programming Mode-Preferred When your PBX is connected to a private network, you can access it. To call PT/SLT/PS Off-hook. 7 Enter 7. private phone no. Dial private phone number. Talk. User Manual 27
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    (e.g., Speed Dialing). Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit an Account button. 1.2.2 Easy Dialing This is convenient for frequently dialed phone numbers. - One-touch Dialing - Personal Speed Dialing - System Speed Dialing - Hot Line - Quick Dialing 28 User Manual
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    To store a phone number PT/SLT Off-hook. 30 Enter 30. personal speed dialing no. desired phone no. Enter personal speed dialing number (2 digits). Enter desired phone number (max. 32 digits). C.Tone Enter #. On-hook. Enter CO line access number before outside phone number. User Manual 29
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    your phone. This feature is also known as Pickup Dialing. To store a phone number PT/SLT/PS Off-hook. 740 Enter 740. 2 Enter 2. desired phone no. Enter desired phone number (max. 32 digits). C.Tone Enter #. On-hook. Enter CO line access number before outside phone number. 30 User Manual
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    for quick dialing. For details, consult your manager or dealer. PPTT/SaLnTd/PSSLT quick dialing no. Off-hook. Dial quick dialing number (max. 4 digits). • It is a useful feature for Hotel. For example, to dial the Room Service, dial the digit "3", not the full extension number. User Manual 31
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    DND Override Automatic Callback Busy You can set the telephone to receive callback ringing: • when a dialed extension becomes idle. • when your desired CO Busy for a busy party outside of the PBX. When you answer the callback ringing: • For an outside call: The line is seized. • For
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 33
    /SLT/PS While hearing a callback ringing outside phone no. Off-hook. Dial outside phone number. Talk. • If you do not answer the callback ringing within 10 seconds, this feature will be canceled. Automatic Callback Busy Cancel PT/SLT/PS Off-hook. 46 Enter 46. C.Tone On-hook. User Manual 33
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    waiting indication PT/SLT/PS When the called extension is busy or does not answer MESSAGE OR 4 Press MESSAGE or enter 4. C.Tone On-hook. 34 User Manual
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    waiting indications left on your extension PT/SLT/PS Off-hook. 70 Enter 70. 0 Enter 0. your extension no. C.Tone Dial your extension number. On-hook. User Manual 35
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    . • A single line telephone extension user will hear a special dial tone as the message waiting notification when going off-hook. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or 3. Talk. PT/SLT/PS Intercom call While hearing a busy tone 3 Enter 3. C.Tone Talk. 36 User Manual
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    5. DND Override The preprogrammed extension can call someone who has set the DND feature. PT/SLT/PS While hearing the DND tone 1 R.B.Tone Enter 1. Talk. User Manual 37
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    in the Voice Call Deny mode. Customizing Your Phone • 3.1.2 Settings on the Programming Mode-Alternate Receiving-Ring/Voice Select the alerting method, either ring or the other party's voice. 1.2.6 Calling code and verified code PIN. For the available verified code, ask your manager. 38 User Manual
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    phone no. Dial your Enter extension PIN extension number. (max. 10 digits). Dial desired phone . Seize CO line before entering outside phone number. To call (Verified Code Entry verified code PIN (max. 10 digits). desired phone no. Dial desired phone number. Enter verified code (max. 4
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    access system features or call an outside party with your password depending on the security mode. Ask your manager for the mode assigned to your PBX. In All Security Mode Off-hook. DISA phone no. R.B.Tone & DISA message Dial DISA phone number. 47 Enter 47. your extension no. . 40 User Manual
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    From Outside Telephone To dial a different number during a conversation with an outside party or while hearing the ringback, reorder, or busy tone Enter . DISA message phone no. Dial phone number. Dial a line access number as the first digit when calling an outside party. User Manual 41
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    of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem • Absent Message • Extension Lock • Time Service-Changing the Time Mode (Day/Night/Lunch User Manual
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    DISA phone number. 47 Enter 47. extension PIN Enter extension PIN (max. 10 digits). C.Tone & D.Tone efxetdeaentussriioerenndnoo. . Dial desired feature number. If a wrong extension PIN is entered, you hear an alarm tone. eexxtteeynnossuiioornn nnoo.. Dial your extension number. User Manual 43
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 44
    . When an intercom call arrives, you will hear the caller talking without the phone ringing. When an outside call arrives, you will hear the caller talking after a preprogrammed number of rings. Hands-free Answerback for outside calls requires System Programming. Consult your dealer. 44 User Manual
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    a PS user, refer to "Operating Instructions" for PS. 1.3.3 Call Pickup - Call Pickup - Call Pickup Deny Call Pickup You can answer an incoming call that is ringing at another extension or group from your phone without leaving same group, the longest waiting call is received first. User Manual 45
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    button, you can answer all incoming calls. With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call. 46 User Manual
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    (DSS) OR desired phone no. Press TRANSFER. Press DSS or dial desired phone number. Seize CO line before dialing outside phone number. The called party answers. RELEASE Press RELEASE. To talk to a waiting caller PT While hearing call waiting tone ANSWER Press ANSWER. Talk. User Manual 47
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 48
    . The other party is placed on hold and the destination extension is called immediately. To end a conversation PT During a conversation RELEASE Press RELEASE. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit an Answer button or a Release button. 48 User Manual
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    1.4 During a Conversation 1.4.1 Call Transfer - Transferring to an Extension on the PBX - Transferring to an Outside Party Using the PBX Service • You can transfer a held call without talking by going on-hook. If where the call has been transferred from. This can be disregarded. User Manual 49
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    Using the PBX Service Some phone no. Dial outside phone number. SLT During a conversation Talk. On-hook. The call is transferred. C.Tone CO line Press Recall/ hookswitch. Seize CO line. outside phone no. Dial outside phone number. Talk. On-hook. The call is transferred. 50 User Manual
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    , press the TRANSFER button, corresponding CO, G-DN or INTERCOM button, or the hookswitch. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button. 1.4.2 Call Hold Press Recall/ hookswitch. 50 Enter 50. C.Tone On-hook. On-hook. User Manual 51
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    switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode. 52 User Manual
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    button, only if preprogrammed. (Automatic Call Hold) Consult your dealer. Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call. You can Tone If you hear a busy tone, enter another parking zone number. On-hook. User Manual 53
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    call, there is no held call. Confirm the stored parking zone number. • After you park a call, you can perform other operations. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Call Park button or Call Park (Automatic Park Zone) button. 1.4.3 Call Splitting When talking to one
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    (DSS) OR extension no. Press TRANSFER. Press DSS or dial the other party's extension number. Talk to the other party. TRANSFER Press TRANSFER. On-hook. User Manual 55
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    On-hook. 1.4.4 Call Waiting - Answering Call Waiting in the PBX - Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation, a call waiting tone or voice announcement through hearing a tone On-hook. Off-hook. Talk to the new party. 56 User Manual
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    /PS During a conversation Press CO or INTERCOM. Talk to the original party. On-hook. Off-hook. 50 Enter 50. C.Tone Talk to the original party. User Manual 57
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    Call Announcement (OHCA)/Whisper OHCA". • The caller's name or number is displayed for five seconds in ten second intervals while waiting to be answered. 58 User Manual
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    Your Phone • 3.1.2 Settings on the Programming Mode Waiting from the Telephone Company This is an optional telephone company service. You can receive a call waiting tone and the caller on telephones or wireless phones connected to SLT ports. Customizing Your Phone • 3.1.3 Customizing the Buttons
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    Talk with multiple parties. PT/PS During a conversation TRANSFER desired phone no. TRANSFER 3 C.Tone Press TRANSFER. Dial desired phone number. Talk to the new party. Press TRANSFER. Enter 3. Seize CO line before dialing outside phone number. Talk with multiple parties. 60 User Manual
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    desired phone no. Press Recall/ hookswitch. Dial desired phone number. Talk to the new party. Seize CO line before dialing outside phone number. To continue CONF desired phone no. Press CONF. Dial desired phone number. Talk. Seize CO line before dialing outside phone number. CONF C.Tone
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    a conference with maximum eight parties (comprising intercom or CO lines) simultaneously. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Conference button. Unattended Conference The other are talking PT (CO) OR INTERCOM Press flashing green CO or INTERCOM. 62 User Manual
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    when the time runs out unless the originating extension returns to the conference. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Conference button. Leaving 3 Parties TRANSFER. On-hook. SLT During 3-party conference Press Recall/hookswitch. On-hook. User Manual 63
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    . 1.4.6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. 64 User Manual
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    cancel PT During a conversation using the handset SP-PHONE Press SP-PHONE. • The SP-PHONE button light shows the current status as follows: by programming. Ask your manager. • This feature may not be available with certain proprietary telephones. For more details, consult your dealer. User Manual 65
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    case, you must select "Headset on" in programming mode or set the Headset button on (red) in advance. This feature is also known as Handset/Headset Selection. To talk using the headset PT SP-PHONE Press SP-PHONE. To use the handset during a conversation using the headset PT Off-hook. 66 User Manual
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    red Headset. • The Headset button light shows the current status as follows: Off: Headset mode off Red on: Headset mode on Customizing Your Phone • 3.1.2 Settings on the Programming Mode-Headset Operation Select the equipment to use. • 3.1.3 Customizing the Buttons Create or edit a Headset button
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    . • Boss & Secretary feature The extension which has been set as the destination can call the forwarding extension. Call Forward Forwarding set extension destination 68 User Manual
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    no. (Max. 32 digits) Enter destination extension number. Or enter CO line access number and then outside phone number. 0 Both Calls OR 1 Outside Calls OR 2 Intercom Calls Enter 0 to 2 as you desire. Call Forwarding by pressing the FWD/DND button (fixed button) instead of " 710". User Manual 69
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    71 Off-hook. Enter 71. destination extension no. OR CO line access no. outside phone no. (Max. 32 digits) 4 Both Calls OR 5 Outside Calls OR 6 destination extension number. Or enter CO line access number and then outside phone number. Enter #. On-hook. • The FWD/DND button light shows
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    manager what mode your system is in if you programming mode for the FWD/DND setting. (Refer to "3.1.2 Settings on the Programming outside calls separately. Customizing Your Phone • 3.1.3 Customizing the Buttons Create the caller uses a Panasonic display proprietary telephone. There User Manual 71
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    your dealer. • To create your personal message (Message no. 9), refer to "3.1.2 Settings on the Programming Mode". 1.5.3 Extension Lock You can lock your extension so that other users cannot make inappropriate outside calls. This feature is also known as Electronic Station Lockout. 72 User Manual
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    extension PIN (max. 10 digits). C.Tone On-hook. • If you forget the extension PIN or cannot unlock your phone, consult your manager. He can clear your extension PIN. Then, you can set the new PIN and unlock your extension If you do not set extension PIN, you cannot lock and unlock. User Manual 73
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    answer Enter 33. Dial paging group number (2 digits). Announce. Talk. On-hook. The held party and the paged extension are connected and start a conversation. 74 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 75
    On-hook. • The following are extensions that cannot receive a paging announcement: - Portable station - Single line telephone - Proprietary telephone that is ringing or busy - Proprietary telephone in Paging Deny mode - Proprietary telephone in DND mode • Even if the announcement is not paging your
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    Off-hook. 760 Enter 760. 0 Enter 0. C.Tone On-hook. To stop or answer the ringback PT/SLT INTERCOM OR Press INTERCOM or off-hook. 76 User Manual
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    Reminder by using the soft button. • The alarm keeps ringing for preprogrammed seconds. • If you receive an incoming call during ringback, the ringing starts after the ringback stops. • If you are having Do Not Disturb by pressing the FWD/DND button (fixed button) instead of " 710". User Manual 77
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    Setting Mode. Ask your manager what mode your system is in if you are not sure. (1) for intercom calls and outside calls separately. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit FWD/ Programming Mode". OHCA: a voice announcement through the built-in speaker 78 User Manual
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    OHCA requires that both you and the other party are using supported telephones. For more details, consult your dealer. 1.7.4 Connected Line Identification Restriction (COLR) When receiving a call 1 Prevent C.Tone Off-hook. Enter 7 0. Enter 0 to show or 1 to prevent. On-hook. User Manual 79
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    on: prevents your extension number being displayed. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Connected number. Red on: prevents your extension number being displayed. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Calling Line Identification
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    transmission. To set/cancel PT/SLT/PS Off-hook. 730 Enter 730. 1 Set OR 0 Cancel Enter 1 to set or 0 to cancel. C.Tone On-hook. 1.7.9 Time Service You can check the current status of the Time Service on the display. User Manual 81
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    /Break) button. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Time Service (Day/Night/Lunch/Break) button. 1.7.10 Paralleled Telephone A digital proprietary telephone extension user can choose whether the single line telephone connected in parallel will ring or not, when an
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    with a PT or SLT. When in this mode, incoming calls to a wired telephone also ring the paired PS. To set PS Press TALK. 48 Enter 48. To cancel PS 1 one operation. This feature is also known as Station Program Clear. Features Default Setting Hot Line* Off Message Waiting-(All the
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    Telephone Features Log-in/Log-out * These features may not be reset depending on the system programming. PT/SLT/PS Default Setting Off Enable-Tone Allow Off Off The telephone in parallel rings. Log-in Off-hook. 790 Enter 790. C.Tone On-hook. • After performing Extension Feature Clear
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    ring at your extension. (Default: Log-in) Even if your extension is logged-in, you can have a specified time period (wrap-up time) when you will not receive calls after completing a previous call. This time can be used for you to write a report and so on. You can also manually -hook. User Manual 85
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    leave the Wrap-up mode (To enter the Ready mode) PT/PS While on-hook (Wrap-up) Press red or flashing red Wrap-up.* 86 User Manual
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    status of other extensions. For more information, refer to "1.8.2 Incoming Call Distribution Group Monitor". Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Log-in/Log-out button, a Log-in/Log "EXIT" "LOG" Call Log History Busy Status Monitor User Manual 87
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    PT LOG CLEAR Press "LOG". Press "CLEAR". • The accumulated data is cleared. "****" shows if the number to be displayed exceeds the maximum displayable digits. 88 User Manual
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    (Ready) mode Flashing green: Log-in (Not Ready) mode Red on: Log-out mode 1.8.3 Manual Queue Redirection When your incoming call distribution group is busy and other outside calls arrive, the arriving calls in the queue to a preset destination manually. This feature is also known as Hurry-up Transfer
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    light shows the current status as follows: Off: No waiting call. Red on: Some calls are waiting. Flashing red: The number of calls exceeds the manual queue redirection level. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Hurry-up button. 90
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    -supplied Equipment 1.9 User-supplied Equipment 1.9.1 Doorphone/Door Opener You can talk to a person at the door through the doorphone. Preprogrammed number (2 digits). C.Tone Talk. • If no one answers a doorphone call within a specified time period, the call is canceled. User Manual 91
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    1.9 User-supplied Equipment Door Open Some extensions may be prohibited from using Enter 5. On-hook. • The door open will be triggered for a specified time period. 1.9.2 Host PBX - External Feature Access (EFA) External Feature Access (EFA) You can access special features (e.g., Call Waiting)
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    is in the External Feature Access (EFA) mode. • Regarding the service code, consult your dealer. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit an External Feature Access (EFA) button. 1.9.3 Voice Processing System You or an outside party can access the Voice Processing
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 94
    1.9 User-supplied Equipment To forward your calls to your mailbox PT/SLT/PS Off-hook. 71 Enter 71. 0 Both Calls OR 1 Outside Calls OR 2 Press MESSAGE or enter voice mail floating extension number. *Indication tone after off-hook 1 s • You can access a voice mail with one-touch. 94 User Manual
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    1.9 User-supplied Equipment Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Live Call Screening (LCS) button (Personal Programming). • Select the mode, either Hands-free or Private (Personal Programming). • Set the extension PIN (Personal Live Call Screening. User Manual 95
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 96
    while monitoring, press Recall/hookswitch. • Only the handset monitoring in the Private mode is available for PS users. Customizing Your Phone • 3.1.2 Settings on the Programming Mode-Live Call Screening Mode Set Select the mode, either monitoring the message through the speaker automatically or
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 97
    1.9 User-supplied Equipment Two-way Record You can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation. To record into your the current status as follows: Off: Not recording. On: Recording the conversation. User Manual 97
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    1.9 User-supplied Equipment • Note: Many states have imposed regulations on the that the conversation is being recorded. Consult your local telephone company for further information. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Two-way Record button, a Two-way Transfer
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 99
    new extension. • This feature is available for movement between SLT and SLT, PT and PT or SLT and PT. • For more information, refer to "3.1.1 Personal Programming". User Manual 99
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    caller's name is not logged, the caller's phone number is displayed. If the caller's name is logged, the caller's phone number is not displayed. To confirm the log information with the Call Log button Display PT While on-hook (Call Log) Press Call Log until desired party appears. 100 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 101
    . To call Display PT While confirming the log information (Call Log) OR Press Call Log, or Up or Down until desired party appears. Off-hook. User Manual 101
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 102
    the Programming Mode Instructions" for PS. • Caller's information received with a call waiting tone from the telephone company will not be logged in the call log. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit a Call Log button or Call Log for ICD Group button. 102 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 103
    . • * System programming is required for this operation. Consult your dealer. • This Programming Mode". • If a call arrives while you are using the call log, the call log display will be replaced with the caller's information. • For a PS user, refer to "Operating Instructions" for PS. User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 104
    Dialing Directory Two times: System Speed Dialing Directory Three phone no. Enter phone number (max. 32 digits). OR AUTO DIAL STORE Press ENTER or STORE. name OR AUTO DIAL STORE Enter name Press ENTER (max. 20 characters). or STORE. PROGRAM OR PAUSE Press PROGRAM or PAUSE. 104 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 105
    memory available. • For a PS user, refer to "Operating Instructions" for PS. • For more details, refer to "To store the names and numbers in personal speed dialing" in "3.1.2 Settings on the Programming 1 or Table 2 can be programmed. Table 1 (Standard mode) Times
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 106
    Display Proprietary Telephone Table 2 (Option mode) Times Buttons 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 !?"äöü1 2 ABCabc 2 3 DEFdefÐÈÉÊË3 4 GHIghiÌÍÎÏ4 5 JKLjkl5 6 MNOmno 6 7 PQRSpqrsß7 8 TUVtuvÙÚÛÜ8 9 WXYZwxyzý9 0 (space) . , ' : ; 0 /+-= # $%&@() £# 106 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 107
    1.11 Display Proprietary Telephone 1.11.3 System Feature Access You can access a feature with the "Feature Access" menu. To access "Feature Access Call Pickup 1.3.3 Call Pickup 1.9.1 Doorphone/Door Opener 1.9.1 Doorphone/Door Opener 2.1.4 External Background Music (BGM) 1.6.1 Paging User Manual 107
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 108
    1.11 Display Proprietary Telephone 108 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 109
    Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX. User Manual 109
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 110
    unlocked. 2.1.2 Time Service Mode Control The manager two methods (Automatic or Manual) of changing the time manually. Manual: enables to change a mode in manual as follows. To change the time mode (Day/Night/Lunch/Break) PT/PS While on-hook (Time Service (Day/Night/ Lunch/Break)) Press Time Service
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 111
    Your Phone • 3.1.3 Customizing the Buttons Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time Service Switching Mode (Automatic/Manual) button. 2.1.3 Dial Tone Transfer The manager can change the restriction level, permitting an extension to make a call. User Manual 111
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 112
    level of Toll Restriction button. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit : 1. DISA message: Used to greet and guide callers so that they access extension group or Distribution Group message: Used to greet and guide callers to an incoming call distribution group.
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 113
    back PT Off-hook. 36 Enter 36. 2 Enter 2. The message is played back. On-hook. OGM floating extension no. Enter OGM floating extension number. C.Tone User Manual 113
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 114
    . 0 Enter 0. OGM floating extension no. Enter OGM floating extension number. Progress Tone & C.Tone On-hook. • Record voice messages only; avoid the recording of music. 114 User Manual
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    Section 3 Customizing Your Phone & System This chapter shows you how to customize your individual telephone or PBX according to your needs. Find the desired setting and program as necessary. User Manual 115
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 116
    3.1 Personal Programming 3.1 Personal Programming 3.1.1 Personal Programming You can customize your telephone features. For example, you can change the initial settings or button (max. 10 digits). Enter 1. Enter extension PIN (max. 10 digits). # Enter #. C.Tone On-hook. 116 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 117
    Programming stored extension PIN C.Tone Enter stored extension PIN. On-hook. • WARNING When a third party discovers the password (extension PIN) of the PBX, there will be a risk that they will make fraudulent phone enter the programming mode when using a PS, refer to "Operating Instructions" for
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 118
    Press ENTER Press PROGRAM or STORE. & Parameter. or STORE. or PAUSE. Item Programming Input Selection & Parameter Your extension information PT: The display shows the PBX number, slot prefer? (Display Language 02 3 3rd Language Selection) 4 4th Language 5 5th Language 118 User Manual
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    Programming Item Programming Input Selection & Parameter Would you like the call duration to be shown automatically on the display when answering an outside call? (Display Switching Mode) 03 Would you like to turn on the display backlight of the KX-T7633/KX INTERCOM Intercom User Manual 119
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    mode. 0 No-The telephone will not ring. 1 Yes-The telephone will ring. 0 No-Disable 1 Yes-Enable You can monitor the 0 message through the telephone speaker. (Hands-free mode) 1 Only an alarm tone is heard. (Private mode) 0 No-Stop recording 1 Yes-Keep recording 120 User Manual
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    3.1 Personal Programming Item Programming Input Selection & Parameter Do you prefer to receive call 0 No (No tone) waiting for outside calls? 30 1 No-Off message no. (1-8) Yes-Shows the selected message. 9 Yes-Shows your personal message. message (max. 16 characters) User Manual 121
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 122
    3.1 Personal Programming Item Programming Input FWD/DND 5 0/ (for both calls) Where are your incoming calls forwarded or refused? (Call Forwarding [FWD]/Do Not -Deny 0 No-Headset off 1 Yes-Headset on 0 No-Allow 1 Yes-Deny 0 No-Allow 1 Yes-Deny 0 No-Off 1 Yes-On 122 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 123
    3.1 Personal Programming Item Programming Input Selection & Parameter Do you want back ground music through your telephone speaker while on-hook? (Background Music [ is set up to your telephone. *3: Only available for certain digital proprietary telephones. Consult your dealer. User Manual 123
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 124
    Programming • WARNING When a third party discovers the password (extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem PROGRAM OR PAUSE Press PROGRAM or
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 125
    Receiving-Ring/Voice Paralleled Telephone Forced Answerback Selection Live Call Screening Mode Set LCS Mode Set [After Answering] Default Setting Automatic Off Allow Intercom The longest ringing line Ringing (Tone Call) Paired SLT will ring Disable Hands-free mode Stop recording User Manual 125
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 126
    ENTER or STORE. OR PAUSE Press PROGRAM or PAUSE. • If you do not desire that the Call Waiting, FWD/DND or Hot Line to be cleared by this feature, please ask your dealer. 3.1.3 Customizing the Buttons You can change CO lines, you may change unused CO buttons to one touch buttons. 126 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 127
    Instructions" for PS. To enter the program mode PROGRAM OR PAUSE Press PROGRAM or PAUSE. (CO, DSS, PF) Press CO, DSS or PF. To program To continue programming input Follow programming input. OR AUTO DIAL STORE Press ENTER or STORE. To exit PROGRAM OR PAUSE Press PROGRAM no. User Manual 127
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 128
    Group FWD-Intercom calls Account Programmable Button CO DSS PF Programming Input 4 6 + Incoming call distribution group extension no Hurry-up Wrap-up 5 6 + Incoming call distribution group extension no. 57 System Alarm*3 Time Service (Day/Night/ Lunch/Break) Answer*3 58 5 9 + 0/1/2/3*4 (+ # +
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 129
    PF Programming Input Connected Line Identification Restriction (COLR) 65 Headset*3 67 Time Service Switching Mode (Automatic/Manual) 6 Account code Account code delimiter SECRET 9 [ 123 4567 ] Automatic line Phone number access number • *2 For a PF button, "2" is not . User Manual 129
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 130
    a tone type number from "09" to "30", but you will hear tone type "02". To clear the button To continue PROGRAM OR PAUSE (CO, DSS, PF) Press PROGRAM or PAUSE. Press CO, DSS or PF. 2 Enter 2. PROGRAM OR AUTO DIAL STORE Press ENTER or STORE. OR PAUSE Press PROGRAM or PAUSE. 130 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 131
    Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-T7636) Manager Password To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234) Conditions The programming extension must be idle, on-hook and holding no calls. User Manual 131
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 132
    ) of the PBX, there will be a risk that they will make fraudulent phone calls using the problem, we strongly recommend the following points: a) Carefully maintain the secrecy of the PIN. b) Specify a complicated PIN as long and random as you can make it. c) Change the PIN frequently. 132 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 133
    (factory installed).] The programming is shown below. (Program number) • The date and time [000] • System speed dialing numbers and names [001]/[002] • Extension number and name [003]/[004] Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 134
    T7600 T7200/T7400 REDIAL SP-PHONE Function PREVIOUS (PREV) NEXT FWD/DND CONF AUTO DIAL STORE None SHIFT PROGRAM PAUSE HOLD AUTO ANS MUTE MESSAGE FLASH/ RECALL TRANSFER INTERCOM STORE (ENTER) Back to Previous Menu (CANCEL) SHIFT PROGRAM END SELECT FLASH CLEAR SECRET 134 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 135
    mode at any time, lift the handset. 3. Exiting the mode PROGRAM OR PAUSE Press PROGRAM or PAUSE. • To exit the programming mode at any time, lift the handset. 3.3.2 System Programming Date & Time [000] The proprietary telephones display the current date and time while on-hook. User Manual 135
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 136
    3.3 System Programming 000 system speed dialing no. (location no.) Press ENTER. Enter system speed dialing number (location number) (3 digits). phone no. To end Enter phone number (max. 32 digits). Press ENTER. Press END. To continue OR Press NEXT. Press PREV. Press CANCEL. 136 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 137
    3.3 System Programming • If delimiter SECRET 9 [ 123 4567 ] Automatic line Phone number access number System Speed Dialing Name [002] You can store the Entering Characters". 002 Enter 002. system speed dialing no. (location no.) Press ENTER. Enter system speed dialing number (location number
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 138
    3.3 System Programming Extension Number [003] You can number(s) assigned for Flexible Numbering. Consult your dealer. • A duplicate entry is invalid. Extension Name [004] You can store the name of an extension user. This is useful if you want to NEXT. Press PREV. Press CANCEL. 138 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 139
    Section 4 Appendix This chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. User Manual 139
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 140
    4.1.1 Troubleshooting Troubleshooting Problem The telephone does not work properly. I cannot use the telephone. Some features do not work. Even though following the manual instructions, none of the operations work when using a proprietary telephone. The paralleled single line telephones do not ring
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 141
    4.1 Troubleshooting Problem My proprietary telephone run out. ( 1.4.1 Call Transfer, 1.4.5 Multiple Party Conversation) Consult your dealer to extend the time, if necessary. • The stored number was more than ( 1.7.7 Background Music (BGM), 2.1.4 External Background Music (BGM)) User Manual 141
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 142
    on the Programming Mode) • ( To distinguish the ringing tones for each CO, INTERCOM or G-DN button (Digital proprietary telephone only), 3.1.3 Customizing the Buttons) • Another extension left you a message waiting indication while you were on the phone or away from your desk. 142 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 143
    . 7 private phone no. ( ) 49 account code + # + outside phone no. ( ) 30 personal speed dialing no. (2 digits) + ( ) outside phone no. + # + personal speed dialing no. (2 digits) ( ) system speed dialing no. (3 digits) ( ) 740 ( ) 2 + phone no. + # 1 0 # ( ) User Manual 143
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 144
    Entry) 47 extension no. + extension PIN + phone no. ( ) + verified code + verified code PIN + phone no. 1.2.7 Direct Inward System Access (DISA) Calling through DISA - To an ) - Directed 41 extension no. ( ) Call Pickup Deny - To deny 720 ( )1 - To allow 0 144 User Manual
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    Call Waiting Answering Call Waiting in the PBX 50 ( ) Answering Call Waiting from the phone no. + #/ ( ) 3 (Busy) + phone no. + #/ 4 (No Answer) + phone no. + #/ 5 (Busy/No Answer) + phone no. + #/ 7 (Follow Me) + your extension no./ 8 (Follow Me Cancel) + your extension no. User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 146
    your Incoming Call Distribution Group - Both Calls - Outside Calls 714 1 (Set) + ICD Group extension no. + phone ( ) no. + #/0 (Cancel) + ICD Group extension no. 715 ( ) - Intercom Calls 716 ( ) ) OHCA) - For outside calls (No tone/Tone) 732 0 (No tone)/1 (Tone) ( ) 146 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 147
    Data Line Security - To set 730 ( )1 - To cancel 0 1.7.10 Paralleled Telephone - Ring 39 ( )1 - No Ring 0 1.7.11 Wireless XDP Parallel Mode - To set 48 ( ) 1 + paired wired ( ) *2 1.8.2 Incoming Call Distribution Group Monitor 739 ICD Group extension no. ( ) User Manual 147
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 148
    Open 1.9.2 Host PBX External Feature Access (EFA) 1.9.3 Voice Processing System Call Forwarding to Voice 31 doorphone no. (2 digits) ( ) 55 doorphone no. (2 digits) ( ) 60 service code ( ) 710 0 (Cancel)/ ( ) 711 2 (All Calls)/ ( ) 712 ( ) 0/1/2/3 35 ( ) 11 10 148 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 149
    OGM floating extension no. - To clear 0 + OGM floating extension no. 3.1.1 Personal Programming Extension PIN (Personal Identification Number) - To set ( 799 ) 1 + extension PIN leave Call Monitor Automatic Callback Busy 1.2.5 Alternate Calling-Ring/Voice Default 1 3 4 5 6 Feature (While
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 150
    4.3 Tone 4.3 Tone 4.3.1 Tone While on-hook Ring Tones The following tones are programmable allowing recognition of call type (Outside, Intercom or Doorphone). Tone 1 1 s Tone 2 Tone 3 Tone 4 When going off-hook Dial Tones Tone 1 1 s Normal 150 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 151
    you make calls Busy Tone 1 s Reorder Tone The CO line you tried to seize is not assigned or denied. Ringback Tone 1 Normal ringback tone 4.3 Tone User Manual 151
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 152
    party Warning Tone 1 s This tone is sent 15, 10 and 5 seconds before the specified time for disconnection. When setting the features or programming Confirmation Tones Tone 1 1 s The feature setting was set successfully. Tone 2 Before receiving a page through an external speaker 152
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 153
    up another call • Paging/Answering a paging announcement • Answering the call through a speaker Tone 4 Establishing or leaving a conference Tone 5 A call has been put on hold. 4.3 Tone User Manual 153
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 154
    4.3 Tone 154 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 155
    Index User Manual 155
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 156
    Ring/Voice 120 Answer 20, 22, 46, 128 ANSWER/RELEASE Button 46 Answering Call Waiting from the Telephone Company 59 Answering Call Waiting in the PBX 110 Customized Buttons 20 Customizing the Buttons 126 Customizing Your Phone & System 115 D Data Line Security 81, 147 Date & Time 148 156 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 157
    Headset Operation 66, 122 HOLD 19 Host PBX 92 Hot Line 30, 143 How to Follow the Steps 23 Hurry-up 21, 128 Hurry-up Transfer -> Manual Queue Redirection 66, 122 89 I Icon 119 Privacy Release 64 Procedure 135 PROGRAM 20 Programmable Feature (PF) 20 Programming Information 131, 133 User Manual 157
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 158
    1 152 Tone 2 152 TRANSFER 19 Transferring to an Extension on the PBX 49 Transferring to an Outside Party Using the PBX Service 50 Troubleshooting 140 Trunk Answer From Any Station (TAFAS) 46, 145 Two-way Record 22, 97, 129 Two-way Transfer 22, 97, 129 U Unattended Conference 62 158 User Manual
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 159
    Index User Manual 159
  • Panasonic KXTDA50 | KXTDA50 User Guide - Page 160
    Rico 00985 http://www.panasonic.com/csd Copyright: This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). You may print out this manual solely for internal use with this model. Except above, you may not reproduce this manual in any form, in whole or part, without the prior written
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Hybrid IP-PBX
User Manual
Model No.
KX-TDA50
Thank you for purchasing the Panasonic Hybrid IP-PBX, KX-TDA50.
Please read this manual carefully before using this product and save this manual for future use.