Panasonic KXTDE100 KXTDE100 User Guide

Panasonic KXTDE100 - PURE IP-PBX Manual

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  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 1
    Manual Pure IP-PBX Model No. KX-TDE100 KX-TDE200/KX-TDE600 Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDE100/KX-TDE200: PMMPR Software File Version 2.0000 or later KX-TDE600: PGMPR Software
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 2
    dealer Cellular Phone Features This PBX supports the use of cellular phones with the PBX. Cellular phones can make and receive calls as if they were registered extensions. IP Softphone You can install a software-based telephone (Panasonic IP be redirected to your message box to let callers leave
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 3
    ACD Report Server (KX-NCV200) This PBX supports Voice Processing Systems (VPS) with an ACD PBX features, providing advanced call handling capabilities to ensure that each call is handled efficiently. PC (Client) PA Server Consult your dealer PC (Client) Document Version 2008-10 Operating Manual
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 4
    PBX feature only supports specific PTs, such as IP-PTs, the available telephone types are clearly indicated. • IP-PTs/SIP Extensions may become busy and you may not be able to make or receive calls, depending on the network status. • The contents of this manual apply to PBXs with a certain software
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 5
    KX-HGT100 programming. d. The tones listed in "4.3.1 Tone" are not available for SIP Extension users. Tones or the tone types may vary depending on the type of telephone being used. For example, when you put a call on hold, a specific manual in order to avoid danger to users by Panasonic Corporation
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 6
    Important Safety Instructions Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce Do not use a telephone in the vicinity of a gas leak to report the leak. SAVE THESE INSTRUCTIONS 6 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 7
    power supply cord immediately and return the unit to your dealer. • Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized Panasonic Factory Service
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 8
    to direct sunlight. For the PBX • When relocating the equipment, first disconnect the telecom connection before disconnecting the power connection. When the unit is installed in the new location, reconnect the power first, and then reconnect the telecom connection. • The power supply cord is used as
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 9
    All Telephone Equipment • Read and understand all instructions. For the PBX • Keep the unit away from heating appliances and devices that generate be a problem with your PBX. Do not reconnect the PBX to the CO lines until it has been serviced by an authorized Panasonic Factory Service Center. Notes
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 10
    proprietary telephone (PT), use only the correct Panasonic handset. • For users of PC Phone (Free License Version) shipped with KX-DT301/KX-T7601 USB Module: All features of the PC Phone software are available for 90 days from the date of installation. After this period expires, the following
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 11
    Make: Panasonic • Model: KX-TDE100, KX-TDE200, and KX-TDE600 • Certification No.: found on the side of the unit • Ringer Equivalence No. KX-TDE100/KX-TDE200: 0.3A KX-TDE600: 0.4B • Facility Interface Code KX-TDE100/KX-TDE200: 02LS2, 04DU9.BN/DN/1KN/1SN KX-TDE600: 02LS2, 04DU9.BN/DN/1KN/1SN • Service
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 12
    codes as they are placed into service. Failure to upgrade the on-premise PBXs or peripheral equipment to recognize the new codes as they are established will restrict the customer and users of the PBX from gaining access to the network and to these codes. KEEP THE SOFTWARE UP TO DATE WITH THE LATEST
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 13
    in the frequency range of 2401 MHz to 2480 MHz, and the power output level can range from 0.004 W to 0.4 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 14
    installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user peak power level is less than 0.12 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 15
    Calling-Ring/Voice 36 Automatic Callback Busy (Camp-on 36 BGM (Background Music 38 Call Hold ...38 Call Monitor ...41 Call Park ...41 ICD Group Features-Log-in/Log-out Monitor and Remote Control 95 ICD Group Features-Manual Queue Redirection 97 ICD Group Features-Supervisory 97 Message Waiting
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 16
    (Background Music 158 OGM (Outgoing Messages 158 Private Network Features-NDSS (Network Direct Station Selection) Monitor Release ...160 Remote Extension Dial Lock 161 Time Service Mode Control 161 3 Customizing Your Phone & System 163 3.1 3.1.1 3.1.2 Personal Programming 164 Programming
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 17
    Programming 182 Programming Information 182 System Programming 185 4 Appendix 189 4.1 4.1.1 4.2 4.2.1 4.3 4.3.1 Troubleshooting ...190 Troubleshooting ...190 Feature Number Table 193 Feature Number Table 193 Tone ...201 Tone ...201 Index...205 Document Version 2008-10 Operating Manual
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 18
    Table of Contents 18 Operating Manual Document Version 2008-10
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    Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. Document Version 2008-10 Operating Manual 19
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    changed. However, you can change the flexible numbers to other numbers for easier use. In this manual, the default numbers (factory installed) are used for operations. A flexible number is shown as (half-shaded key). Use the new programmed number if you have changed the feature number. Write the
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 21
    you use a Panasonic display proprietary telephone, display contrast and the volume control or you can search for KX-TDE200. Restrictions Some features may be restricted at your extension depending on system programming and the type of telephone being used. Document Version 2008-10 Operating Manual
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    to use the features. This feature cannot be used with a single line telephone. See "Programming" for Related Programming if necessary. (CO) OR 9 OR 8 CO line group no. Seize a CO Tone Dial outside phone number. Press any dial key (0-9, , #). 22 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 23
    Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions functions as the PROGRAM button when there is no PROGRAM button on your telephone Manual 23
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 24
    conversations. It also mutes the handset microphone during a FWD/DND conversation. PROGRAM: Used to enter and exit the Programming mode. ANSWER HOLD: Used to place a call on hold. CONF (Conference the display contrast or select desired items. 24 Operating Manual VOL Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 25
    the upper part of the Flexible button array or on the DSS Console. Assigns the desired button and used to access the stored feature. Mostly for the Self Labeling feature. (KX-NT366 only) Customized Buttons If the term is in parentheses like (Account) in this manual, it means a flexible button
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 26
    (EFA) Used to access special features offered by a host PBX or a telephone company. Call Park Used to park or retrieve users temporarily. Used to switch between the CLIP and CLIR services. Used to switch between the COLP and COLR services. Used to talk using the headset. 26 Operating Manual
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 27
    Manual. Two-way Record Used to record a conversation into your own mailbox. Two-way Transfer One-touch Two-way Transfer Live Call Screening (LCS) Voice Mail Transfer Network Direct Station Selection (NDSS) CTI Used to record a conversation into the mailbox of a specific extension. Used to record
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 28
    in hands-free mode using the SP- PHONE button (refer to "1.3.37 Hands-free Operation"). Customizing Your Phone 3.1.2 Settings on the Programming Mode-Preferred Line Assignment-Outgoing Select the seized line when going off-hook. 3.1.3 Customizing the Buttons Create or edit a Direct Station
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 29
    Music Source Pager/ Amplifier Speaker Fax Machine SLT IP Softphone APT DSS Console SIP Extension Wireless Phone PS CS Voice Processing System DPT DSS Console USB KX-T7636/ PC KX-T7633 USB KX-DT346/ PC KX-DT343 CTI Server PC PC KX-T7600 KX-T7600 *1 ITSP: Internet Telephony Service
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 30
    Operator Call - Calling an Outside Party Intercom Call You can call another extension user. PT/SLT/PS/SIP Extn. Off-hook. extension no. OR (DSS) 31 Hands-free Operation"). Customizing Your Phone • 3.1.2 Personal Programming-Preferred Line Assignment-Outgoing Select the seized line when going
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 31
    You have to seize a CO line before dialing an outside phone number because external calls are made via your PBX. Select one of the following methods: Automatic Line Access PT/SLT/PS/SIP Extn. Off-hook. (L-CO) no. Dial outside phone number. Talk. Document Version 2008-10 Operating Manual 31
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 32
    the Terminate button will provide intercom dial tone. You can dial the new phone number without going on/off-hook. • Hands-free Operation You "1.3.31 Hands-free Operation"). Customizing Your Phone • 3.1.2 Personal Programming-Preferred Line Assignment-Outgoing Select the seized line when going off
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 33
    methods to answer calls: - Lift the handset to receive the preferred line. (Default: Ringing line is selected.) - Press the SP-PHONE button. (Refer to the Answer button. Customizing Your Phone • 3.1.2 Personal Programming-Preferred Line Assignment-Incoming Select the seized line when going Manual 33
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 34
    can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message To cancel PT/SLT/PS Off-hook. 750 Enter 750. 0 Enter 0. C.Tone On-hook. 34 Operating Manual Document Version 2008-10
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    programming. • To create your personal message (Message no. 9), refer to "3.1.2 Personal Programming". 1.3.2 Account Code Entry You may give a specified account code to extension users digits). D.Tone Enter #. • A Panasonic proprietary telephone extension user can enter an account code during a
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 36
    or voice, when receiving an intercom call. Ringing (Default): You can call the other party with a mode. Customizing Your Phone • 3.1.2 Personal Programming-Alternate Receiving-Ring/Voice Select the alerting Callback Busy for a busy party outside of the PBX. When you answer the callback ringing: • For
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 37
    , this feature will be canceled. Automatic Callback Busy Cancel PT/SLT/PS Off-hook. 46 Enter 46. C.Tone On-hook. Document Version 2008-10 Operating Manual 37
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 38
    751 Enter 751. BGM no. OR 0 Cancel C.Tone Enter BGM number (1 digit) or 0 to cancel. On-hook. • System programming may be required for some IP-PT users to listen to background music. 1.3.6 Call Hold There are two types of hold. The difference between them is whether other people can retrieve
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 39
    SLT During a conversation Press Recall/ hookswitch. 50 Enter 50. C.Tone On-hook. SIP Extn. During a conversation HOLD Press HOLD. On-hook. 1.3.6 Call Hold Document Version 2008-10 Operating Manual 39
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 40
    51. (DSS) OR holding extension no. Press DSS or dial holding extension number. C.Tone Talk. SIP Extn. Off-hook. HOLD Press HOLD. Talk. 40 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 41
    user. To monitor PT/SLT/PS Off-hook. (DSS) OR (PDN) OR (SDN) OR extension no. 5 B.Tone Enter 5. Press red DSS, PDN, or SDN, or dial extension number. C.Tone Monitoring starts 1.3.8 Call Park You can put a call on hold in a common parking zone of the PBX Version 2008-10 Operating Manual 41
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 42
    parking zone number (2 digits). C.Tone If you hear a busy tone, enter another parking zone number. On-hook. (Call Park) Press a flashing Call Park. 42 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 43
    OR 4 1 extension no. Directed Enter 40 and then group number (2 digits). Or enter 41 and then extension number. C.Tone Talk. Document Version 2008-10 Operating Manual 43
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 44
    party's extension number. Talk to the other party. Press Recall/ hookswitch. Talk to the original party. The other party will be on hold. 44 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 45
    Extension in the PBX - Transferring to an Outside Party Using the PBX Service • You can a specified time, it is automatically disconnected. • For users of SIP Extensions: - Even if your telephone has . - The transfer operation for SIP Extension users may differ from the steps in this section
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    1.3.11 Call Transfer Transferring to an Extension in the PBX To transfer PT/PS During a conversation TRANSFER C.Tone Press transfer the call to an extension in the PBX by pressing # + desired extension number (if enabled through system programming). 46 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 47
    Press DSS. Talk. This step can be omitted. On-hook. • System programming is required to use the One-touch Transfer feature during a conversation with an extension. Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature. PT/PS During
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 48
    a Direct Station Selection (DSS) button. 1.3.12 CALL WAITING FEATURES • Call Waiting (BSS [Busy Station Signaling]) • Answering Call Waiting in the PBX • Answering Call Waiting from the Telephone Company Call Waiting (BSS [Busy Station Signaling]) For a caller You can inform a busy extension
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 49
    Programming". For a called extension A call waiting notification is sent to the busy extension user to notify him or her that a new OHCA). Answering Call Waiting in the PBX During a conversation, a call waiting You must activate this feature to use it. (Default: Call Waiting Tone) You can answer the
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 50
    OR (ICD Group) OR (PDN) OR (SDN) OR INTERCOM Talk to the new party. Disregard this step if both parties are extensions. Press CO, ICD Group Press Recall/hookswitch. 50 Enter 50. C.Tone Talk to the new party. After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it
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    talk to the original party After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again. PT/PS During a conversation HOLD Press HOLD. (CO) OR (ICD Group) OR (PDN) OR (SDN) OR INTERCOM Talk to the original party. Press
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 52
    second intervals while waiting to be answered. Customizing Your Phone • 3.1.2 Personal Programming-Call Waiting Tone Type Selection If you select "Tone 1", you will hear and an extension. Default 15 s (Tone 1) Special Tones 5 s (Tone 2) OR 52 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 53
    This is an optional telephone company service. You can receive a call waiting External Feature Access (FEFA) mode through system programming. • The caller's telephone number will of your SLT. To set/cancel for intercom calls (Manual Call Waiting) PT/SLT/PS Off-hook. 731 Enter 731. 0
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 54
    or 1. C.Tone On-hook. • To change the tone from a PT, refer to "3.1.2 Personal Programming". • For information about answering a waiting call, refer to "1.3.12 CALL WAITING FEATURES". 1.3.14 each button. Table 1 or Table 2 can be programmed. 54 Operating Manual Document Version 2008-10
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    Table 1 (Standard mode) 1.3.14 Character Entry Document Version 2008-10 Operating Manual 55
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 56
    . • If the SELECT button is pressed, the characters for each button will be displayed in reverse order. • To toggle between Table 1 and Table 2 when using a KX-T7600 series DPT, press the leftmost soft button. 56 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 57
    no. Press CONF or TRANSFER. Dial desired phone number. Talk to the new party. Seize CO line before dialing outside phone number. 1.3.15 Conference CONF 3 C.Tone Press TRANSFER. Dial desired phone number. Talk to the new party. Press TRANSFER. Enter 3. Seize CO line before dialing outside
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 58
    during a two-party conversation PT/PS During a conversation HOLD Press HOLD. (CO) OR (PDN) OR (SDN) Press flashing CO, PDN, or SDN. Talk to the new party. CONF OR TRANSFER Press CONF or TRANSFER. (CO) OR (ICD Group) OR (PDN) OR (SDN) OR INTERCOM CONF OR TRANSFER 3 C.Tone Press flashing CO
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 59
    with multiple parties. To talk to two parties alternately in a three-party conversation PT/PS During a conversation TRANSFER Press TRANSFER. Document Version 2008-10 Operating Manual 59
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    /RECALL button on a proprietary telephone must be set to Flash/ Recall mode through system programming. • During a three-party conversation, pressing the TRANSFER button or Recall/hookswitch alternates between other parties to continue the conversation. 60 Operating Manual Document Version 2008-10
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    two outside parties and have the conversation continue, your extension must be enabled to transfer calls to CO lines through COS programming. 1.3.16 Conference, Unattended The person who originated a conference can leave the conference, and allow the other parties to continue the conversation
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 62
    limit Both parties will hear an alarm tone before a specified timeout. The originating extension user will hear an alarm tone before timeout. The call is disconnected when the timer runs out or fax machine connected to ensure secure data transmission. 62 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 63
    ) - Calling through DISA Calling through DISA When outside callers access extensions in the PBX, a prerecorded message greets the caller and gives information about how to access an an outside party with your password depending on the security mode. Document Version 2008-10 Operating Manual 63
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 64
    OR verification code PIN C.Tone & D.Tone desired extension no. Enter extension PIN or verification code PIN (max.10 digits). Dial desired extension number. 64 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 65
    then verification code. • * Callers from preprogrammed outside numbers can access the PBX through DISA without a password (extension PIN/verification code PIN) (DISA Automatic Walking COS). To retry From the first digit when calling an outside party. Document Version 2008-10 Operating Manual 65
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 66
    PBX from this kind of fraudulent use, we strongly recommend: a. Enabling DISA security (CO Line Security or All Security). b. Keeping your passwords dial button except . • If Built-in Automated Attendant service is set, you can access the desired extension simply by Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 67
    cannot set/cancel the DND feature at your extension. However, this feature is available if set through system programming. • When making a call using an SDN button to a PDN extension with DND set, this feature will someone who has set the DND feature. Document Version 2008-10 Operating Manual 67
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 68
    2. The current FWD/DND status for intercom calls is displayed. FWD/DND Press the fixed FWD/DND button again to switch the status. 68 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 69
    number (2 digits). C.Tone On-hook. From any extension while talking to the doorphone PT/SLT/PS 5 C.Tone Enter 5. On-hook. Document Version 2008-10 Operating Manual 69
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 70
    31. doorphone no. Enter doorphone number (2 digits). C.Tone Talk. • If no one answers a doorphone call within a specified time period, the call is canceled. 70 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 71
    PBX or telephone company. This feature is only effective for an outside call. To hold the current call and then talk to the new party PT/PS While hearing a tone FLASH/ RECALL OR TRANSFER (EFA) OR 60 SLT While hearing a tone desired service code 60 desired service code
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 72
    join another conversation, you must have Executive Busy Override enabled at your extension through COS programming. • It is possible for an originating extension to leave a three-party conversation with to a SIP Extension. For the originating extension 72 Operating Manual Document Version 2008-10
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    continue TRANSFER Press TRANSFER. Talk to the other party. Executive Busy Override Deny A preprogrammed extension user can prevent his calls from being interrupted by another extension user (Default: Allow other users to interrupt calls). To set PT/SLT/PS Off-hook. 733 Enter 733. 1 Prevent OR
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    feature is also known as Station Program Clear. Features Default Setting Hot Line*1 Off Message Waiting-(All the messages that have been left by other extension users) Off Call Pickup Deny Allow Call Forwarding (FWD)*1 Off Absent Message Off 74 Operating Manual Document Version 2008-10
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    on system programming. To reset PT/SLT/PS Off-hook. 790 Enter 790. C.Tone On-hook. Default Setting PIN (Personal Identification Number) You can assign a password to each extension. The following features require an Extension) 4. Remote Control Operation (1.3.74 Walking COS) 5. Extension
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 76
    be made if a third party discovers your password (extension PIN). The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we can switch on a relay (e.g., alarm) connected to the PBX. 76 Operating Manual Document Version 2008-10
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    Sensor Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm) connected to the PBX. To answer a sensor call PT/SLT/PS Off-hook. D.Tone On-hook. • If you do - FWD/DND Settings Using Fixed FWD/DND Button Document Version 2008-10 Operating Manual 77
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 78
    at your extension. However, this feature is available if a forward destination is set through system programming. • You can set the floating extension number of a voice mail group or the ESVM card > Call Forward Forwarding set extension destination 78 Operating Manual Document Version 2008-10
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    a proprietary telephone, you can set or cancel Call Forwarding by pressing the FWD/DND button (fixed button) instead of " 710". Document Version 2008-10 Operating Manual 79
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    entering ICD Group extension number. Enter destination extension number. Or enter CO line access number and then outside phone number. Enter #. On-hook. 80 Operating Manual Document Version 2008-10
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    edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group FWD (Both calls, Outside calls, Intercom calls) buttons. Document Version 2008-10 Operating Manual 81
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 82
    button again to switch the status. • When you switch the FWD/DND status, any FWD destination that was set previously is not cleared. 82 Operating Manual Document Version 2008-10
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    heard. • * You can enter the time as a 1-3 digit number. For example, 15 seconds can be entered as "15" or "015". Document Version 2008-10 Operating Manual 83
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    ringing. When an outside call arrives, you will hear the caller talking after a preprogrammed number of rings. Hands-free Answerback for outside calls requires System Programming. 84 Operating Manual Document Version 2008-10
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    ANS button light shows the current status as follows: Off: Not set Red on: Set • PS users: Refer to "Operating Instructions" for PS. 1.3.31 Hands-free Operation You can have a conversation in hands-free mode using Headset Operation - Headset Operation Document Version 2008-10 Operating Manual 85
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 86
    You can have a conversation using a headset. In this case, you must select "Headset on" in programming mode or set the Headset button on (red) in advance. This feature is also known as Handset/ follows: Off: Headset mode off Red on: Headset mode on 86 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 87
    KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephone users: • With the KX-NT300 series (except KX-NT321)/KX-DT343/KX Customizing Your Phone • 3.1.2 Personal Programming- Select the equipment to use. • with these buttons. Some DSS Consoles have fixed ANSWER and RELEASE buttons.
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 88
    . The other party is placed on hold and the destination extension is called immediately. To end a conversation PT During a conversation (Release) Press Release. 88 Operating Manual Document Version 2008-10
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    timed reminders remotely for guest rooms. Features Description Room Status Control Remote Wake-up Call An extension assigned as a hotel operator -up Call) *1 The Cleaned-up feature is only available for the KX-TDE600. 1.3.34 Hot Line You can make an outside call simply by Operating Manual 89
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 90
    extensions assigned through system programming to receive calls (for example, as a call center). The PBX has several features that support using extensions in ICD and control the status of each member within the ICD group, using a 6-line display PT. (® 1.3.41 ICD Group Features-Supervisory) Manual
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 91
    Total Calls : 00996 Overflow Calls : 00131 Lost Calls : 00039 Average Waiting : 01'06 EXIT CLEAR Confirm the Call Log History. Document Version 2008-10 Operating Manual 91
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    EXIT LOG SPRVS Confirm the status of queued calls. • If an ICD group has an overflowed call, the display shows the status automatically. 92 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 93
    ICD Group Features-Log-in/Log-out You can control your status in an incoming call distribution (ICD return, calls will again ring at your extension. (Default: Log-in) Even if your extension is logged-in a report and so on. You can also manually select "Not Ready" mode to temporarily leave an
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 94
    to leave Wrap-up mode (To enter Ready mode) PT/PS While on-hook (Wrap-up) Press red or flashing red Wrap-up.* 94 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 95
    last remaining logged-in extension may not be allowed to log out, depending on system programming. • The Supervisor extension can control the Log-in/Log-out status of other extensions. For more information, refer to "1.3. queue monitoring mode first. Document Version 2008-10 Operating Manual 95
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 96
    Features-Log-in/Log-out Monitor and Remote Control To enter incoming call queue monitoring mode 6-Line user is not ready to answer calls. Red on: Log-out mode. To change the Log-in/Log-out mode 6-Line Display PT While monitoring the Log-in/Log-out status (DSS) Press desired DSS. 96 Operating Manual
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 97
    and forward the longest waiting call in the queue to a preset destination manually. This feature is also known as Hurry-up Transfer. To forward the An extension assigned as a supervisor (supervisor extension) can monitor and control the status of other members in an Incoming Call Distribution (ICD)
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 98
    Control) Call Log History The supervisor extension can confirm the incoming call log for the ICD group. (® 1.3.36 ICD Group Features-Call Log History for ICD Group) Using these features, for example, if extension 101 is logged out but the user mode. 98 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 99
    feature is not available for SIP extensions (except the KX-HGT100). For KX-HGT100 users, refer to the Quick Reference Guide of the KX-HGT100 for instructions. For a caller To leave a message waiting indication a reorder tone. For a called extension Document Version 2008-10 Operating Manual 99
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 100
    can monitor the message waiting notifications of other telephones. • A single line telephone extension user will receive a special dial tone as message waiting notification when going off-hook. • a Message button or Message for Another Extension button. 100 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 101
    the handset. On: The voice is heard through the speaker and the handset. • This feature is only available with certain proprietary telephones, and requires system programming. Document Version 2008-10 Operating Manual 101
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 102
    through the built-in speaker, and talk to the caller while the current call is continued using the handset. To set/cancel for intercom calls (Manual Call Waiting) PT 731 0 No call OR 2 OHCA C.Tone Off-hook. Enter 731. Enter 0 or 2. On-hook. • OHCA is only available with certain digital
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 103
    - Proprietary telephone that is ringing or busy - Proprietary telephone in Paging Deny mode - Proprietary telephone in DND mode • System programming may be required for some IP-PT users to receive paging announcements. • Even if the announcement is not paging your extension, you can answer it, if it
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 104
    0 Allow Enter 1 or 0. C.Tone On-hook. 1.3.48 Paralleled Telephone A digital proprietary telephone extension user can choose whether the single line telephone connected in parallel will ring or not, when an incoming call is received. (Default: Ring) 104 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 105
    Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are useful when extension users will handle calls for other extensions. For example, a secretary or multiple secretaries can handle is on a call using an SDN button. button. Document Version 2008-10 Operating Manual 105
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 106
    call the corresponding PDN extension. SDN buttons are in one of two modes depending on system programming, and the operation procedure differs as follows: Enhanced DSS Key Mode PT/PS Off-hook. corresponding SDN. (SDN) Press the SDN again. Talk. 106 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 107
    of pressing the SDN button again. Depending on system programming, your call will be made using either your normal calling privileges (Class of Service) or those of the corresponding PDN extension (SDN specified time, it is automatically disconnected. Document Version 2008-10 Operating Manual 107
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 108
    step can be omitted. On-hook. • System programming is required to use this feature during a conversation with from all extensions is recorded with the PBX. For example, it record room information from a room extension. For a list of preprogrammed messages, consult your dealer. 108 Operating Manual
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 109
    price or time. Enter the correct number of characters as required for the message. For information about required parameters, consult your dealer. If "Snack %%.%%" has been programmed as message number 1 (for recording two other parties talk. Document Version 2008-10 Operating Manual 109
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 110
    use the ICD Group button to make a call to the other party, the telephone number assigned to the ICD group will be used. 110 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 111
    PT/SLT/PS 7 2 1 Public OR 2 Your extension C.Tone Off-hook. Enter 7 2. Enter 1 for public or 2 for your extension. On-hook. Document Version 2008-10 Operating Manual 111
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 112
    telephone number to the called party. The number assigned to your extension will be displayed on the display of the other party's telephone. To show KX-HGT100 Off-hook. 68 Enter 68. outside phone no. Dial outside phone number. 112 Operating
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 113
    party's telephone company • The telephone service of the other party's ITSP (Internet Telephony Service Provider) • The settings of the other party's telephone equipment 1.3.57 Private Network Features-TIE Line Access You can access extensions connected to other PBXs in a private network. To call
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 114
    Number • To start monitoring another PBX extension after customizing an NDSS digits). • This is a useful feature for hotels. For example, to dial Room Service, dial the digit "3", not the full extension number. 1.3.59 Redial, Last Number to retry. 114 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 115
    Control mode: a. The hotel operator's extension can only check extensions in/out and ready/not ready. All other operations will be ignored. b. The light of each DSS button shows the room status of the corresponding extension as follows: For the KX-TDE100/KX-TDE200 2008-10 Operating Manual 115
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 116
    1.3.60 Room Status Control To check in a guest 6-Line Display PT While on-hook Enter Room the room status of extensions is changed, detailed room status information is recorded with the PBX automatically. This requires system programming. Date Time Ext 02/02/00 03:07PM 1234 CO
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 117
    are reset to the default settings. For a list of features that are reset, refer to "1.3.25 Extension Feature Clear". • When the room status of extensions is changed, detailed room status information is recorded with the PBX automatically. This requires system programming. Date Time Ext
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 118
    cleaning status of a room (KX-TDE600 only) 6-Line Display out, or Cleaned-up button. 1.3.61 Self Labeling (KX-NT366 only) The KX-NT366 IP-PT has 12 flexible buttons, and a display for flexible buttons are available to an extension user. Page 1 Bank Home Sales LCS PDN Page 4 Page 3 Page 2 CO 6
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 119
    To switch display KX-NT366 1.3.62 Speed Dialing, Personal user cannot store personal speed dialing numbers at his/her extension. However, it is possible to use the personal speed dialing numbers that are stored in the PBX, through system programming. Document Version 2008-10 Operating Manual
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 120
    to "1.4.3 Directories". • A KX-HGT100 user can store and dial personal speed dialing numbers in his/her own telephone. Refer to the Quick Reference Guide of the KX-HGT100 for instructions. 1.3.63 Speed Dialing, System You can make calls using speed dialing numbers stored in the PBX. PT/SLT/PS/SIP
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 121
    Box After entering the SVM feature number ( 38), the operations below are available by entering the corresponding numbers. Operation No. Operation 0 To clear the normal greeting message 1 To record box. Recording a Normal Greeting Message To record C.Tone Enter 1. Record message. Example: "
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    is played back. On-hook. To clear PT/SLT/PS Off-hook. 38 Enter 38. 0 Enter 0. C.Tone On-hook. Recording a Greeting Message for Each Time Mode In addition to a normal greeting message, you can record a specific greeting message for each time mode (day/lunch/break/night). 122 Operating
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 123
    8 Enter 8. 0 Day 1 Night 2 Lunch 3 Break Enter the desired time mode. 1 C.Tone Enter 1. AUTO DIAL Record message. STORE OR dial key Press STORE or any dial key (0-9, , #). Example: "You have reached John. I am -hook. • * This step can be omitted. Document Version 2008-10 Operating Manual 123
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 124
    if no greeting message has been recorded for a certain time mode, the normal greeting message will be played instead. Redirecting Your Calls to Your Message Box You can set incoming calls to be . For "Cancel", go on-hook directly after entering 0. 124 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 125
    time for the voice message reaches the preprogrammed limit. (default: 120 seconds) b. the recording space for the SVM feature reaches the limit. • When you are on the phone, you can transfer the call directly to the message box of a desired extension by placing the call on hold temporarily, then
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    DIAL 3 Enter 3. STORE OR 1 Press STORE or enter 1 to confirm. • Various operations are available by entering numbers while you are listening to a recorded voice message using any of the methods described above. The available options are as follows: Operation No. 1/# 2 Operation To play back the
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 127
    that was received and the type of telephone used. Only users of a 6-line display PT can view all of the above Programming". • If your telephone has a Message for Another Extension button, you can access the message box of another extension and listen to voice messages for that extension. • If a new
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 128
    the SVM Log PT While on-hook MESSAGE TRANSFER AUTO DIAL STORE Press MESSAGE until desired SVM Log appears. Press TRANSFER. Press STORE. 128 Operating Manual Document Version 2008-10
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    voice message directly in the message box of another extension, that message box is unavailable. You can enter another extension number by pressing " ". • When accessing your message box from an outside telephone, you tone. 38 Enter 38. 3 Enter 3. Document Version 2008-10 Operating Manual 129
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 130
    Extension from Your Extension You can access the message box of another extension (for example, to record a greeting message for that extension) by following the steps below: PT/SLT/ to answer, you will hear a special dial tone or prerecorded message. 130 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 131
    ) and then 0 for AM or 1 for PM, or enter hour (00-23) and minute (00-59). • * Enter the time in the format assigned to your PBX (12-hour or 24-hour). To cancel PT/SLT Off-hook. 760 Enter 760. To stop or answer the ringback PT/SLT INTERCOM OR Press
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 132
    Service on the display. PT While on-hook TRANSFER OR (Time Service (Day/Night/ Lunch/Break)) Press TRANSFER or Time Service (Day/Night/Lunch/Break). • The Time Service mode • Any extension user except the managers can check the current status by pressing the Time Service (Day/Night/Lunch/Break
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 133
    a Panasonic Voice Processing system that supports digital integration (e.g., KX-TVA series), you can record a conversation into a mailbox while talking on the phone. (® 1.3.71 Voice Mail Features-Two-way Record) • Voice Processing System features are not available for SIP Extension users. However
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 134
    70 Voice Mail Features-LCS (Live Call Screening) 1.3.70 Voice Mail Features-LCS (Live Call Screening) Using a Panasonic Voice Processing system that supports digital integration (e.g., KX-TVA series), you can monitor a call without answering while the caller is leaving a message in your mailbox
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 135
    . • Only the handset monitoring in the Private mode is available for PS users. • For information about other Voice Mail features, refer to "1.3.69 VOICE MAIL FEATURES". Customizing Your Phone • 3.1.2 Personal Programming-Live Call Screening Mode Set Select the mode, either monitoring the message
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 136
    Record Using a Panasonic Voice Processing system that supports digital integration (e.g., KX-TVA series), you can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation. To record • The Two-way Record button light, Two-way Transfer
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 137
    phone, the transfer is done without knowing the mailbox number (Voice Mail Transfer). The duration for recording depends on the voice processing system. To forward your calls to your mailbox PT/SLT/PS Off- Cancel", go on-hook directly after entering 0. Document Version 2008-10 Operating Manual 137
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 138
    s • You can access a voice mail with one-touch. • The default voice mail floating extension number is 500. • For information about other Voice This allows guests to request wake-up calls without having to program the extension themselves. The hotel operator can also confirm the current timed
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 139
    ) and minute (00-59). 0 Once OR 1 Daily Enter 0 for once or 1 for daily. C.Tone On-hook. • * Enter the time in the format assigned to your PBX (12-hour or 24-hour). To cancel PT Off-hook. 76 Enter 76 . 0 Enter 0. extension no. OR (DSS) Dial extension number or press desired DSS
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 140
    is answered or not answered, detailed timed reminder information is recorded automatically. This requires system programming. Date Time Ext 02/02/00 02:45PM Dial Lock • Time Service-Changing the Time Mode (Day/Night/Lunch/Break) 140 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 141
    extension number, on another person's extension. Settings such as extension number and One-touch Dialing memory are available at the new extension. It is also possible to exchange the DSS Console settings along with the extension settings. Walking Extension is useful, for example, when you move to
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 142
    the old settings of your new extension. • Extension settings can be KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephone with a Bluetooth wireless headset, and exchange the settings with another KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephone user Personal Programming".
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 143
    A and B work in shifts and use the same extension in turn. User A sets the extension status to "Service-out" when he/she finishes work. Then, user B can set the extension status to "Service-in" and have his/her own settings available at the extension. Document Version 2008-10 Operating Manual 143
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 144
    Enter 727. Enter #. On-hook. To set an extension to Service-in status and have your own settings available PT/SLT PIN: Personal the caller speaking through the handset. To set/cancel for intercom calls (Manual Call Waiting) PT 731 0 No call OR 3 Whisper OHCA C.Tone Off-hook. Enter 731
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 145
    OHCA is only available with certain digital proprietary telephones and IP proprietary telephones. In addition, both you and the other party must use supported telephones. • Whisper OHCA is not available for outside calls call will switch over to you. Document Version 2008-10 Operating Manual 145
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 146
    recorded KX-T7636/KX-T7633/ KX-T7630/KX-T7433 KX-NT300 series (except KX-NT321)/KX-DT300 series (except KX-DT321)/KX-NT136 KX-TD7695/KX-TD7685/ KX-TD7694/KX-TD7684/ KX-TD7690/KX-TD7680 Information Wireless phone (KX-TD7896) 6-line display PT 3-line display PT except KX-T7633/KX-T7630/ KX
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 147
    time the call was received Old : Not Answered Answering Status* EXIT CLEAR *: "New" is displayed for call logs which have not previously been viewed; "Old" is appears. To view the log information with the Navigator key KX-NT300/KX-DT300/KX-T7600 While on-hook Press Left twice. Press Up or Down
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 148
    by another extension, the caller's information is recorded in the logs of both your extension and logged information. Refer to "3.1.2 Personal Programming". • You can also have a caller's information. • PS user: Refer to "Operating Instructions" for PS. • Caller Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 149
    To call KX-NT300/KX-DT300/KX-T7600 While on-hook 1.4.2 Call Log, the outgoing until desired number call log.* appears. Off-hook. • * System programming is required for this operation. • This operation is available only for digital STORE. Document Version 2008-10 Operating Manual 149
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 150
    Personal Programming". • If a call arrives while you are using the call log, the call log display will be replaced with the caller's information. • PS user: Refer to "Operating Instructions" for PS. • To enter characters, refer to "1.3.14 Character Entry". 150 Operating Manual Document Version
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 151
    with the Directory - Storing New Names and Numbers Calling with the Directory To select and call KX-NT300/KX-DT300/KX-T7600 While on-hook Press so that you can prohibit access to it. Refer to "3.1.2 Personal Programming". • Directory entries generally should include name and number. If the name
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 152
    using the first spare Personal Speed Dialing memory available. • PS user: Refer to "Operating Instructions" for PS. • To enter characters, refer to "1.3.14 Programming". 1.4.4 System Feature Access You can access commonly used features with the "Feature Access" menu. 152 Operating Manual Document
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 153
    External BGM (Background Music)) You can make a voice announcement through the built-in speakers of proprietary telephones (PTs) and/or external speakers. (® 1.3.47 Paging) You can switch on a relay. (® 1.3.27 External Relay) • This feature is not available for the KX-NT321 and KX-DT321. Document
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 154
    connected with the caller, and the caller's number is displayed. MENU You are connected with the caller, and the caller's number is displayed. 154 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 155
    number and press BGM No. > MENU OPEN EXIT SET Enter BGM number and press External BGM 1 - 2 The BGM starts playing. Document Version 2008-10 Operating Manual 155
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 156
    Enter relay number and press External Relay01 An alarm tone will be heard at the paged extensions, and you can start your page. 156 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 157
    Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX. Document Version 2008-10 Operating Manual 157
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 158
    and start/stop the background music PT/SLT/PS 35 external pager no. OR BGM no. OR 0 C.Tone Off-hook. Enter 35. Enter external pager number (1 digit) or for all. Enter BGM number (1 digit) or 0 to stop. On-hook. 2.1.3 OGM (Outgoing Messages) The manager extension can record three kinds of
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 159
    guide callers so that they access extension user group or outside party without operator assistance. 2. Incoming Call Distribution Group message: Used to greet and guide recording a message. One is recorded using the handset, and the other is recorded from an external BGM (MOH) port. To record Record
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 160
    message is recorded. AUTO DIAL • The default of OGM PBX. An NDSS button allows an extension user to monitor another extension connected to another PBX PBX, the manager can stop the PBX from monitoring it. Any NDSS buttons set to monitor that extension will also stop monitoring. 160 Operating Manual
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 161
    . extension no. C.Tone Enter extension number. On-hook. 2.1.6 Time Service Mode Control The manager extension or the preprogrammed extension can change the time mode (Day, Lunch, Break or Night). There are two methods (Automatic or Manual) of changing the time modes. Automatic: enables the time
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 162
    Enter 0 to 3 as you desire. C.Tone On-hook. To select the time service switching mode (Automatic/Manual) PT/PS While on-hook (Time Service Switching Mode (Automatic/Manual)) Press Time Service Switching Mode (Automatic/Manual). • Besides the time mode, there is Holiday mode. It can change mode
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 163
    Section 3 Customizing Your Phone & System This chapter shows you how to customize your individual telephone or PBX according to your needs. Find the desired setting and program as necessary. Document Version 2008-10 Operating Manual 163
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 164
    Instructions" for PS. • If you change your desk and extension, refer to "1.3.75 Walking Extension". Setting Features The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to indicate your customized setting. To enter the programming mode PROGRAM
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 165
    Programming Input 0 0 Selection & Parameter PT: The display shows the PBX or shelf number, slot number and port number. (Some IP-PTs may not display the extension number.) EXT1050:10308 PBX it to the call duration manually.) Yes-Automatic (The first
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 166
    Programming Item Programming Input Display Backlight Selection*1*2 Would you like to turn on the display backlight of the telephone? 0 4 Self Labeling Display Contrast Preferred display contrast level from the 4 levels available for Self Labeling (KX Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 167
    Personal Programming Item Programming Input Preferred service do you prefer when a calling party is recording a message in your mailbox? LCS Mode Set (After Answering) Would you like to keep recording No-Stop recording 1 Yes-Keep recording 0 No-OFF 1 Yes-ON Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 168
    message on the caller's telephone display? Personal Absent Message Creating your personal message Programming Input 3 1 3 2 4 0 4 1 Selection & Parameter 0 No is busy. (0-120) seconds (Default: 15 seconds) 0 No-Allow 1 Yes-Deny 168 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 169
    Programming Input Headset Operation*1 Do you use the headset? 6 1 Executive Busy Override Deny Do you prohibit other people from joining your conversation? Paging Deny*1 Would you like to prohibit paging announcements? Key Pad Tone Set*1 Do you prefer to hear the key pad tone? Background Music
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 170
    programming. *6 Only available for certain digital proprietary telephone users. *7 Only available for KX-NT300 series (except KX-NT321)/KX-DT343/KX party discovers your password (extension PIN). The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 171
    store the names and numbers in personal speed dialing PROGRAM OR PAUSE Press PROGRAM or PAUSE. 10 OR AUTO DIAL STORE Enter number (location number) (2 digits). phone no. Enter phone number (max. 32 digits). PROGRAM OR PAUSE OR AUTO DIAL STORE Press ENTER or STORE. * name Enter name (max. 20
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 172
    STORE. 3.1.3 Programming Feature Clear You can reset the settings of the following features on your extension to the default settings with one operation. Features Default Setting Display Switching Live Call Screening Mode Set Hands-free mode 172 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 173
    3.1.3 Programming Feature Clear Features Default Setting LCS Mode Set (After Answering) Automatic Call Waiting Stop recording On Manual Call Waiting-Intercom Calls On (Tone) Call Waiting Tone Type Selection Tone 1 Absent Message Off Personal Absent Message Cleared Call Forwarding (FWD)/
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 174
    the programming mode when using a PS, refer to "Operating Instructions" Consoles: all buttons except CTI and Primary Directory Number (PDN) buttons can be set. - Programmable feature (PF) buttons: only the One-touch Dialing button can be set. To enter the program mode PROGRAM OR PAUSE Press PROGRAM
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 175
    *4 6 Time Service Switching Mode (Automatic/Manual) 6 Network Direct Station Selection (NDSS)*6 6 CTI 7 Programming Input 6 + # + Tenant no.) 0 1 2 + Toll Restriction (TRS) Level (1-7) 4 5 7 8 (+ Tenant no.) 9 + Another PBX extension no. 0 Document Version 2008-10 Operating Manual 175
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 176
    . • *9 This button is used for the integrated voice mail features. • *10 The default voice mail floating extension number is 500. • To exit at any time, lift the handset. • For KX-NT366 users: After customizing a flexible button, you can set the displayed text for Self Labeling. To enter characters
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 177
    Programming Example: Customizing a CO button as a One-touch Dialing button using Secret dialing> [Initial Display] OCT.27 03:13PM THU 3 Enter the programming input ( 2 ), and desired phone number. PROG INFO RING MENU 9123 EXIT CLEAR ENTER 1 PROGRAM keep secret. Program No?-> EXIT
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 178
    Press CO, ICD Group, PDN, SDN, or INTERCOM button. Press PROGRAM. • * Available tone types vary depending on the telephone you are using: - KX-NT300 series (except KX-NT321)/KX-NT136/KX-DT300 series (except KX-DT321)/ KX-T7600 series: Tone types "01" to "30" (01-20: tone, 21-30: melody) are
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 179
    a manager Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-NT343, KX-DT346, KX-T7636) Manager Password To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234) CAUTION • The PBX has a default password preset. For security
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 180
    3.2.2 Manager Programming Item Programming Input Locking/unlocking other extensions. (Remote Extension Dial Lock) 9 0 + + third party discovers your password (verification code PIN). The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 181
    PROG Program No?-> EXIT CONT NEXT 2 Enter 1 Enter Password EXIT ENTER 3 Enter the current manager password. Mngr-Pgm No?-> SHIFT EXIT NEXT Manager Password SHIFT EXIT ENTER NEXT 5 Press ENTER or SHIFT -> 1234 CLEAR NEXT The current manager password appears. 6 Enter a new manager
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 182
    through COS programming Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-NT343, KX-DT346, KX-T7636) System Password To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234) CAUTION • The PBX has a default password preset
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 183
    KX-NT300/KX-DT300 KX-NT136/KX-T7600 KX-T7200/KX-T7400*1 FWD/DND Function SHIFT PAUSE SHIFT PAUSE HOLD CONF AUTO DIAL STORE None SHIFT PROGRAM column are from KX-T7400 series PTs. Procedure The basic steps are shown below. STORE (ENTER) Back to Previous Menu (CANCEL) SHIFT PROGRAM END SELECT
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 184
    system password. 2. Programming You can enter each program number (3 digits). • To exit the programming mode at any time, lift the handset. 3. Exiting the mode PROGRAM OR PAUSE Press PROGRAM or PAUSE. • To exit the programming mode at any time, lift the handset. 184 Operating Manual Document
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 185
    3.3.2 System Programming 3.3.2 System Programming [000] Date & Time The proprietary telephones display the current date and time while on-hook. 000 Enter 000. Confirmation Tone: One beep: Your entry is accepted. Three beeps: Your entry is rejected. Document Version 2008-10 Operating Manual 185
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 186
    3.3.2 System Programming [001] System Speed Dialing Number You can store the phone numbers of frequently dialed numbers. 001 Enter 001 [ 123 4567 ] Account code feature no. Account code Account code delimiter Automatic line Phone number access number 186 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 187
    3.3.2 System Programming [002] System Speed Dialing Name You can store the name can store the name of an extension user. This is useful if you want to know who is calling, or who you are calling when making an intercom call using the directory. Document Version 2008-10 Operating Manual 187
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 188
    3.3.2 System Programming To enter characters, refer to "1.3.14 Character Entry". 004 Enter 004. Press ENTER. extension no. Enter extension number. name Enter name (max. 20 characters). To end Press ENTER. Press END. To continue OR Press NEXT. Press PREV. Press CANCEL. 188 Operating Manual
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 189
    Section 4 Appendix This chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. Document Version 2008-10 Operating Manual 189
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 190
    Troubleshooting 4.1 Troubleshooting 4.1.1 Troubleshooting Troubleshooting Problem Remedy The telephone does not work properly. • Confirm with your manager that your settings are correct. • If the problem persists, consult your dealer ( 3.1.2 Personal Programming) In the manual, going off-
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 191
    default values, write the new feature numbers in the table in "4.2.1 Feature Number Table". Ask your dealer manual of the headset. Remove the wired headset from the headset jack. Priority is given to the wired headset when both are connected. Make sure that the module is properly installed in the IP
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 192
    4.1.1 Troubleshooting Problem Remedy I cannot send a call waiting tone to the • dialed extension. • I forgot the password. • The background music started suddenly. • I do not want to display a number which is • stored in memory. I want to confirm my extension number. • The date and time
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 193
    numbers (new) in the list for future reference. Feature (While dial tone is heard) Default (New) Additional account code + # + outside phone no. ( ) Automatic Callback Busy Cancel 1.3.5 BGM (Background Music) - To select - To cancel 1.3.6 Call Hold Call Hold/Call Hold Retrieve Call Hold
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 194
    Call Pickup Deny - To deny - To allow 1.3.12 CALL WAITING FEATURES Default (New) Additional digits/buttons 40 group no. (2 digits) ( ) 41 extension no. ( ) 720 ( ) 1 0 Answering Call Waiting in the PBX ( Answering Call Waiting from the Telephone Company ( 1.3.13 Call Waiting Tone
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 195
    (External Feature Access) 1.3.23 Executive Busy Override Executive Busy Override Deny - To prevent - To allow Default (New) Additional digits/buttons 31 doorphone no. (2 digits) ( ) 60 service code ( ) 733 1 ( )0 1.3.24 Extension Dial Lock - To lock ( - To unlock - To make an outside
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 196
    Telephone - Ring - No Ring 1.3.50 Printing Message 1.3.52 Private Network Features-CLIP (Calling Line Identification Presentation) - Public Default (New) Additional digits/buttons 715 ( ) 716 ( ) 740 ( ) 2 + phone no. + # 1 0 739 ICD group extension no. ( ) 736 1 + ICD group
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 197
    Private Network Features-TIE Line Access 1.3.59 Redial, Last Number 1.3.62 Speed Dialing, Personal Default (New) 71 ( ) 72 ( ) 70 ( ) 67 ( ) 68 ( ) 7 ( ) system speed dialing no. (3 digits) ( ) Recording a Normal Greeting Message - To record - To play back - To clear 38 1 (
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 198
    Feature Number Table Feature (While dial tone is heard) Default (New) Additional digits/buttons Recording a Greeting Message for Each Time Mode - To record - To play back - To clear To leave a voice message directly to another extension's message box Listening to Voice Messages Left by Callers
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 199
    -out ( 727 ) # - To set an extension status to Service-in + your extension no. + extension PIN 1.3.78 Wireless XDP Parallel Mode - To set 48 ( ) 1 + paired wired extension - To cancel 0 2.1.2 External BGM (Background Music)*5 - To start 35 ( ) external pager no. (1 digit)/ + BGM
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 200
    Lock - To unlock - To lock 2.1.6 Time Service Mode Control*7 - Day/Night/Lunch/Break Default (New) Additional digits/buttons 782 extension no. ( *6 The default of OGM floating extension numbers is 5xx (xx: two-digit number of message). *7 Manager and preprogrammed extension user only Feature
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 201
    of call type (Outside, Intercom or Doorphone). Tone 1 1 s Tone 2 1 s Tone 3 1 s Tone 4 1 s When going off-hook Dial Tones Tone 1 1 s Normal 4.3.1 Tone Document Version 2008-10 Operating Manual 201
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 202
    2 1 s • When there are messages that have previously been listened to and no new messages recorded by the SVM feature • When any of the following features are set: • Absent Message • Background Music • Call Forwarding • Call Pickup Deny • Call Waiting • Do Not Disturb • Extension Dial
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 203
    15, 10 and 5 seconds before the specified time for disconnection. When setting the features or programming Confirmation Tones Tone 1 1 s • The feature setting was set successfully. • A call is call is received in Hands-free mode. Document Version 2008-10 4.3.1 Tone Operating Manual 203
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 204
    mode • Voice-calling mode • When making a call to or from a doorphone. Tone 4 1 s Establishing or leaving a conference Tone 5 1 s A call has been put on hold. 204 Operating Manual Document Version 2008-10
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 205
    Index Document Version 2008-10 Operating Manual 205
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 206
    Busy 36, 200 Automatic Callback Busy Cancel 37, 193 Automatic Line Access 31, 193 B Background Music (BGM) PBX 49, 194 Call Waiting, Answering from Telephone Company 53, 194 Call Waiting, Automatic 167 Call Waiting, Manual -out Button 27, 176 Cleaned-up Button (KX-TDE600 only) 27, 176 CLIP ® Calling
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 207
    Greeting Message (SVM), Recording 121, 122 Group FWD Manual Queue Redirection 97 I ICD Group ® Incoming Call Distribution Group 25, 90 ICD GROUP FEATURES 90 Icon Description, Preparations 22 Icon Description, System Programming Extension Dial 161, 200 Log-in/Log-out Control 95 Log-in/Log
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 208
    Index Manager Password 179 Manager Programming 179 Manual Call Waiting 168 Manual Queue Redirection 97 Message Box, Accessing from Outside 129 Message Box, Accessing Other Extension's 130 Message Box, Redirecting to 124 Message Button 23, 25, 174 Message Display (Absent Message) 34 Message for
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 209
    197 Time Service 132 Time Service (Day/Night/Lunch/Break) Button 26, 175 Time Service Mode Control 161, 200 Time Service Switching Mode (Automatic/Manual) Button To Outside Party 47 Troubleshooting 190 Trunk Answer From Any Station (TAFAS) 130, 198 Two-way Record 136 Two-way Record Button 27, 176
  • Panasonic KXTDE100 | KXTDE100 User Guide - Page 210
    service center directory. Consult your certified Panasonic dealer for detailed instructions. For Future Reference Please print, record, and retain the following information for future reference. Note The serial number of this product can be found on the label affixed to the unit. You should record
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Pure IP-PBX
Operating Manual
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDE100/KX-TDE200: PMMPR Software File Version 2.0000 or later
KX-TDE600: PGMPR Software File Version 2.0000 or later
Document Version: 2008-10
Model No.
KX-TDE100
KX-TDE200/KX-TDE600