Panasonic KXTG2355S KXTG2355 User Guide - Page 70

Troubleshooting Problem Cause & Remedy You cannot redial. • If the last number dialed was more than 48 digits long, the number will not be redialed correctly. You cannot make long distance calls. • Please make sure you have long distance service. The handset does not display the caller's name and/or phone number. • You need to subscribe to Caller ID. • Other telephone equipment may be interfering with your phone. Disconnect it and try again. • Other electrical appliances connected to the same outlet may be interfering with Caller ID. • Telephone line noise may be affecting Caller ID. • The caller requested not to send his/her Caller ID information (p. 30). • If a call is being transferred to you, the Caller ID information will not be displayed. • If a (separate) Caller ID box is connected between the unit and the telephone wall jack, disconnect the Caller ID box or plug the unit directly into the wall jack. The handset and/or base unit does not announce the displayed caller's name. • The handset and/or base unit ringer volumes are turned off. Set to high, medium, or low (p. 17, 18). • The Talking Caller ID feature is turned off. Turn it on (p. 31, 32). The handset and/or base unit does not announce the displayed caller's name properly. • Name pronunciation may vary. Name pronunciation quality is based on names most commonly used in the United States. • The handset and/or base unit will announce each letter of abbreviations, such as "Co." and "Inc.". • Caller ID supports names of up to 15 letters. If the caller's name has more than 15 letters, the name will not be announced correctly. The handset cannot automatically edit the Caller List/incoming phone numbers. • The Caller ID number auto edit feature is turned off. Turn it on (p. 35) and try again. • You need to press [C] or [s] after editing the number. The handset display exits the • Do not pause for over 60 seconds while Caller List or phone book. searching. 70