Panasonic KXTG7622 KXTG7622 User Guide - Page 78

Problem, Cause/solution, Answering system, For assistance, please visit, Greeting only

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Useful Information Problem I cannot connect my headset to the base unit. Some headset enhanced features are not available. An error tone is heard when I try to program the Bluetooth feature. Cause/solution R Confirm that your headset is turned on. R If your headset is already connected to another Bluetooth device such as your cellular phone, disconnect the headset from your cellular phone, then perform the connecting procedure from the base unit. R If someone is using a cellular line, you cannot connect the headset. There can be only one active Bluetooth connection at a time. R The headset has not been registered to the base unit. Register the headset (page 55). R The base unit does not support enhanced features such as Last number redial or Call reject. R The bluetooth feature cannot be accessed immediately after connecting the AC adaptor to the base unit. Wait a few seconds and try again. R The headset has not connected to the base unit yet, even though you performed the connecting procedure setting. Wait a few seconds and try again. Answering system Problem The unit does not record new messages. Cause/solution R The answering system is turned off. Turn it on (page 57). R The answering system does not answer or record calls from cellular lines. R The message memory is full. Erase unnecessary messages (page 59). R The recording time is set to "Greeting only". Change the setting (page 62). R If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit's number of rings setting or contact your service provider/telephone company (page 62). R The answering system will not answer incoming calls while: - the base unit or 2 or more handsets are on a cellular call or an intercom call. - a headset is in use. Caller information is recorded in the caller list. 78 For assistance, please visit http://www.panasonic.com/help

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Problem
Cause/solution
I cannot connect my
headset to the base unit.
R
Confirm that your headset is turned on.
R
If your headset is already connected to another
Bluetooth device such as your cellular phone,
disconnect the headset from your cellular phone,
then perform the connecting procedure from the
base unit.
R
If someone is using a cellular line, you cannot
connect the headset. There can be only one active
Bluetooth connection at a time.
R
The headset has not been registered to the base
unit. Register the headset (page 55).
Some headset enhanced
features are not available.
R
The base unit does not support enhanced features
such as Last number redial or Call reject.
An error tone is heard
when I try to program the
Bluetooth feature.
R
The bluetooth feature cannot be accessed
immediately after connecting the AC adaptor to
the base unit. Wait a few seconds and try again.
R
The headset has not connected to the base unit
yet, even though you performed the connecting
procedure setting. Wait a few seconds and try
again.
Answering system
Problem
Cause/solution
The unit does not record
new messages.
R
The answering system is turned off. Turn it on
(page 57).
R
The answering system does not answer or record
calls from cellular lines.
R
The message memory is full. Erase unnecessary
messages (page 59).
R
The recording time is set to “
Greeting only
”.
Change the setting (page 62).
R
If you subscribe to a voice mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 62).
R
The answering system will not answer incoming
calls while:
–
the base unit or 2 or more handsets are on a
cellular call or an intercom call.
–
a headset is in use.
Caller information is recorded in the caller list.
78
For assistance, please visit http://www.panasonic.com/help
Useful Information