Panasonic KXTS4100 4-line/16 Ext.phone

Panasonic KXTS4100 - 16 EXT.PHONE Manual

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  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 1
    Operating Instructions Integrated Telephone System Model No. KX-TS4100 Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 2
    and support information. . . . . 5 Important safety instructions 6 For best performance 8 Preparation Symbols used in these operating instructions 9 Display 9 Location of controls 10 Battery installation 12 Setup 13 Connecting the handset and AC adaptor 14 Connecting the telephone line cords
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 3
    FCC and other information 51 Specifications 53 Customer services 54 Warranty 55 Index Index 57 Table of Contents For assistance, please visit http://www.panasonic.com/phonehelp 3
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 4
    Introduction Introduction Introduction Thank you for purchasing a Panasonic integrated telephone. We recommend keeping a record of the following information for future reference. Serial purchase Attach your purchase receipt here. 4 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 5
    line adaptor KX-J24 2-line splitter KX-J42 T-adaptor KX-J66 2-wire telephone line cord PQJA10075Z 9 V Alkaline (6LR61) back-up battery Use standard store bought 9 V Alkaline battery Sales and support information L To order additional/replacement accessories, call 1-800-332-5368. L TTY users
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 6
    an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not work normally by following the operating instructions. Adjust
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 7
    lines. L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions from power outlets if
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 8
    product. L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It , or any abrasive powder. 8 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 9
    these operating instructions Symbol { }: button name Example: {MENU/SET}, {SP-PHONE} Example: "Ringer Type" Example: Select "Phone Setup to select "Phone Setup". Press down, up, left, or right on the navigator key. Display Example: For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 10
    D Display E {*} (TONE) F {FLASH} G {REDIAL/PAUSE} H {MUTE} MUTE indicator I {SP-PHONE} (Speakerphone) SP-PHONE indicator J {HEADSET} HEADSET indicator K {MENU/SET} L Navigator key ({V}{^}{}) M {CONFERENCE} N {HOLD} O {LOWER} 10 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 11
    P Headset jack Q Volume key ({-} {+}) R {INTERCOM} INTERCOM indicator S {TRANSFER} T {DND} (Do Not Disturb) DND indicator U MIC (Microphone) Memory card: Remove the memory card and use it as a name index for speed dialer or extensions. Cover For assistance, please visit http://www.panasonic.com
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 12
    the battery, the data in memory will be lost during a power failure. L When storing or disposing of the battery, please cover the positive (S) and negative (T) terminals with tape. Battery replacement Disconnect the telephone line cord(s) before opening the battery cover. Note: L You do not need
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 13
    the direction of the arrows (1 and 2) as shown. On the wall See "Wall mounting" on page 45 for details. For assistance, please visit http://www.panasonic.com/phonehelp 13
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 14
    to the same telephone line or to the same telephone jack using a Panasonic T-adaptor KX-J66 (see "Connecting a standard telephone" on page 47). Emergency power can be supplied to the unit by installing a 9 V Alkaline (6LR61) back-up battery (see "Additional/replacement accessories" on page 5). 14
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 15
    line cords A maximum of 16 system phones (KX-TS4100/KX-TS4200/KX-TS4300) can be connected in parallel. To use the intercom, LINE1 must be connected at all extensions, and must be the same phone number. Connecting the units to individual two-line telephone jacks Note: L If a non-system phone
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 16
    Connecting 2 two-line telephone jacks DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-2117262) for special wiring configurations. 16 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 17
    ) (see "Additional/replacement accessories" on page 5). *1 2-line adaptor merges a 2-wire (single line) telephone outlet with another 2-wire (single line) telephone line onto a single 4-wire (2-line) telephone line cord. DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 18
    connection, please purchase a Panasonic 2-line splitter KX-J42 and two 2-wire telephone line cords (Order No. PQJA10075Z) (see "Additional/replacement accessories" on page 5). Example: DSL line is LINE2. DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 19
    /replacement accessories" on page 5). Example: DSL line is LINE2. *1 2-line adaptor merges a 2-wire (single line) telephone outlet with another 2-wire (single line) telephone line onto a single 4-wire (2-line) telephone line cord. DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 20
    Note: L You can set up the line group unconnected from other extensions (private line). To program the private line, see "Line group" on page 43. DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-2117262
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 21
    uses the LINE1/2 (with 4-wire telephone line cord), LINE3/4 (with 2-wire telephone line cord), and LINE4 (with 2-wire telephone line cord) jacks. DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-2117262
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 22
    Connecting a communication device After connecting the telephone line cords to two-line telephone jacks, you can connect a communication device may not operate properly. DSL Internet connection and KX-TS4100/KX-TS4200/KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 23
    standby mode. 1 Press {MENU/SET}. 2 Select "Phone Setup", then press { MENU/SET} . 3 Select "26") to the unit to use the intercom feature. The default setting is "11". Important: L system, assign a different extension number. For assistance, please visit http://www.panasonic.com/phonehelp 23
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 24
    that the unit is in standby mode. 1 Press {MENU/SET}. 2 Select "Phone Setup", then press { MENU/SET} . 3 Select "Date & Time", then press telephone line service. The default setting is "Tone". "Tone": For tone dial service. "Pulse": For rotary pulse dial service. Important panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 25
    }. Making a call using the redial list The last 6 phone numbers dialed are stored in the redial list. 1 Press {REDIAL/PAUSE}. 2 Press {V} or {^} to select the desired number. 3 Lift the handset or press {SP-PHONE} or a line button. For assistance, please visit http://www.panasonic.com/phonehelp 25
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 26
    users) A pause is sometimes required when making calls using a PBX or long distance service. For example, if you need to dial the line access number "9" when making outside calls with a PBX: 1 Lift the handset or press {SP-PHONE} or a line the ringer on/off for each line. Important: L Make sure that
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 27
    will not hear call rings or paging when this feature is activated. The line indicator flashes for outside calls and the INTERCOM indicator flashes for intercom calls. Press {DND} to turn on/off the Do Not Disturb (DND goes out. For assistance, please visit http://www.panasonic.com/phonehelp 27
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 28
    extensions from joining your conversations with outside callers. The phone always keeps call privacy on unless you manually turn this feature off. Call privacy release During the call, press the line button for the call. You will hear a double-beep. L Any system phones can join the call by pressing
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 29
    users To use Call Waiting, you must subscribe to Call Waiting service of your telephone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {FLASH} to answer the
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 30
    /SET}. 2 Select "Phone Setup", then press { service users) You can temporarily switch the dialing services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing. 30 For assistance, please visit http://www.panasonic
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 31
    Intercom DSS". If you want to place speed dialer calls after reviewing the entries, set this feature to "Preview Memory". Important: L Make sure that the unit is in standby mode. 1 Press {MENU/SET}. 2 Select "Phone { MENU/SET} . For assistance, please visit http://www.panasonic.com/phonehelp 31
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 32
    ", then press { MENU/SET} . L To cancel, select "Cancel", then press {MENU/SET}. 10Enter (or edit) the phone number (max. 24 digits). L To erase the number, select "Delete Char", then press { MENU/SET} . L If required REDIAL/PAUSE}. 32 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 33
    "Done", then press { MENU/SET} . L To cancel, select "Cancel", then press {MENU/SET}. 7 Edit the phone number if necessary. L To erase the number, select "Delete Char", then press { MENU/SET} . L If required, menu, press {
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 34
    If speed dial preference is set to "Intercom DSS" 1 Lift the handset or press {SP-PHONE} or a line button. 2 Press the desired speed dial button review the entries by pressing {V} or {^}. 2 Lift the handset or press {SP-PHONE} or a line button. 34 For assistance, please visit http://www.panasonic
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 35
    of the caller is displayed. Lift the handset or press {SP-PHONE} or {INTERCOM}. Answering an intercom call directed to another extension Any extensions can answer the intercom call directed to another extension. Press {INTERCOM}. For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 36
    Multi-unit Operation Paging a designated extension Important: L Turn Do Not Disturb (DND) off at the destination extension (see "Turning Do Not Disturb (DND) on/off " on page 27). 1 Press {INTERCOM} 2 times. L The INTERCOM indicator lights. L The SP-PHONE indicator lights and the speakerphone turns
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 37
    L To avoid being monitored and keep privacy, turn Do Not Disturb (DND) on. L The monitored extension user can stop being monitored by pressing {SP-PHONE} or {INTERCOM}. Multi-unit Operation Transferring calls You can transfer an outside call to another extension. The speed dial (extension) buttons
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 38
    Multi-unit Operation 3 After the paged extension PHONE} . L To hang up only one line, press the line button for the party with which you want to continue talking. L To put both lines on hold, press { HOLD} . -To talk with only one caller, press the line please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 39
    . L To hang up both the outside and intercom calls, place the handset on the cradle or press {SP-PHONE}. (The other remaining parties on the line can still talk.) Note: L If a call , the call is disconnected. Multi-unit Operation For assistance, please visit http://www.panasonic.com/phonehelp 39
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 40
    pressing and holding {MENU/SET}. Phone Setup Sub-menu 1 Speed Dial Language Extension No. Date & Time Auto Mute Tone/Pulse Flash Time Hold Reminder Handsfree Mode Prime Line Sub-menu 2 SPD Preference Edit/View SPD - - - - - - - - - Setting CO Call*, Intercom DSS, Preview Memory - English*, Espa
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 41
    - - Setting On*, Off On*, Off On*, Off On*, Off Type-1*, Type-2, Type-3, Type-4 Type-1*, Type-2, Type-3, Type-4 Type-1*, Type-2, Type-3, Type-4 Type-1*, Type-2, Type-3, Type-4 Line 04* - 15, Private Line Yes, No Page 26 27 43 43 For assistance, please visit http://www.panasonic.com/phonehelp 41
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 42
    to the previous menu, press {
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 43
    : L To return to the previous menu, press {
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 44
    and support information L To order replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-6051277. Connecting the optional headset to the unit Connecting a headset to the unit allows hands-free phone conversations. We recommend using the Panasonic
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 45
    2 Connect the AC adaptor, and dress the AC adaptor cord as shown. 3 Dress the telephone line cord as shown.Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrows (1 and 2). For assistance, please visit http://www.panasonic.com/phonehelp 45
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 46
    Useful Information 4 Connect the telephone line cord. Mount the unit, then slide down. To temporarily set the handset down during a conversation, place it as shown here. 46 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 47
    a standard telephone If the backup battery has been discharged during a power failure, the unit will not work. If required, you can connect a standard telephone on LINE 2 or LINE 4 of this unit using the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 5. Example
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 48
    one (see "Battery replacement" on page 12). L When the phone is disconnected from a power outlet or there is a power failure, the battery works as emergency power. When power is restored, "PowerFail" will disappear on the display. 48 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 49
    -system phones. L Check the connections (see "Connecting the handset and AC adaptor" on page 14). L Confirm the telephone line cord is properly connected (page 15, 16, 17). L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 50
    may have been discharged. In that case, replace the battery with a new one (see "Battery replacement" on page 12). The intercom does not work. L DSL Internet connection and KX-TS4100/KX-TS4200/ KX-TS4300 Intercom work at similar frequencies. Please contact Panasonic at 1-800-211-PANA (1-800-211
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 51
    telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 52
    TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for responsible for compliance could void the user's authority to operate this device. NOTE: This in accordance with the instructions, may cause harmful interference panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 53
    W (PQLV210Z) Maximum: Approx. 8 W (PQLV210Z) AC adaptor (120 V AC, 60 Hz) Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://www.panasonic.com/phonehelp 53
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 54
    Useful Information Customer services 54 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 55
    new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Mail-In Service For assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to: Panasonic Services Company Customer
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 56
    power line surge, lightning damage, modification, introduction of sand, humidity or liquids, or rental use of the product, or service This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 57
    30 S Speed dial preference: 31 Speed dialer: 31 SP-phone: 25 T Tone service: 30 Transferring calls: 37 Troubleshooting: 49 TTY: 5, 60 V Volume Handset: 25 Headset: 44 Ringer: 26 Speaker: 25 W Wall mounting: 45 Warranty: 55 Index For assistance, please visit http://www.panasonic.com/phonehelp 57
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 58
    Notes 58 For assistance, please visit http://www.panasonic.com/phonehelp
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 59
    Notes For assistance, please visit http://www.panasonic.com/phonehelp 59
  • Panasonic KXTS4100 | 4-line/16 Ext.phone - Page 60
    If you need assistance with setup or operation 1 Visit our website: http://www.panasonic.com/phonehelp 2 Contact us via the web at: http://www.panasonic.com/contactinfo 3 Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship
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Operating Instructions
Integrated Telephone System
Model No.
KX-TS4100
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
for customers in the U.S.A. or Puerto
Rico.