Panasonic Toughbook 52 Full-Line Brochure - Page 3

The toughbook advantage Ruggedness and reliability are the the tstoanudagrdhfobr woiroelekss mobile PCs, and advaPbnuainlttaatsoognsiucervTiovuegiht.book® computers are Cumulative replacement rates 100% { 75% Over 20% even at year 5 Over 20% even at year 5 { ver 60% d5if0f%erence units replaced by OOvver 60% difference ird year { { 25% iinn units replaced by tthhiirdd year 0% 1st Year 2nd Year 3rd Year 4th Year Rugged Mobile Computers Non-Rugged Mobile Computers Rugged Mobile Computers Non-Rugged Mobile Computers 5th Year 2 Core Manufacturer We are the only major manufacturer that designs, builds and tests our laptops and most key components in our own factory. This allows us to control quality, consistency and parts availability every step of the way. Lower Total Cost of Ownership Lower failure rates mean fewer repair expenses and less downtime. Rugged computers average better than 20% lower total cost of ownership over five years compared to commercial-grade notebooks. That translates to hundreds of dollars per unit. Minimized Downtime Panasonic's world-class service and support ensure that Toughbook repair time will be minimal. n 3 -year limited international warranty on notebook PCs (compared to the one-year warranty offered by most commercial-grade PC manufacturers) n 2 4/7 technical support hotline 1.800.LAPTOP5 (1.800.527.8675) n R eceive user-replaceable parts and repairs for all in-warranty computers n Industry benchmark turnaround time on repairs n In-warranty repair with no charge for shipping from our National Service Center n W ebsite support including FAQs, downloadable drivers, first aid tools, BIOs, utilities and manuals putting the tough in toughbook Reliability Because we use superior materials and are a core manufacturer, Panasonic Toughbook® computers are more than 6 times more reliable than standard notebooks.* *Comparing Panasonic actual data for Toughbook laptops to PC Magazine reader-reported data for competitors. industry average failure rate 19% 15% 19% 14% 11% 8% 4% 0% Dell Hewlett Packard Source: PC Magazine, May 2011 15% Lenovo 11% 15% Toshiba Industry Average TOUGHBOOK annualized failure rate 30% 24% 18% 12% 6% 4% 1% 2% 2% 0% 19 30/31 52/53 C1 Source: Panasonic Service Records, June 2011 3% 5% 1% F9 S9/S10 U1 1% 2% H1 Toughbook Average 3 solutions for BUSINESS