Panasonic Toughbook FZ-A1 Toughpad Tablet Solutions Brochure - Page 12

Solutions For Business - toughpad manual

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CORE MANUFACTURER MEANS HIGHER QUALITY CONTROL We are the only major manufacturer that designs and tests our tablets and most key components in our own factory. This allows us to control quality, consistency and parts availability every step of the way. LOWER TOTAL COST OF OWNERSHIP (TCO) Lower failure rates mean fewer repair expenses and less downtime. Our rugged computers average better than 20% lower total cost of ownership over five years compared to commercial-grade notebooks - and we expect the same results with our commercial-grade tablets. That translates to hundreds of dollars of savings per unit. FASTER SERVICE AND MINIMAL DOWNTIME Panasonic's world-class service and support ensure that Toughpad™ repair time will be minimal. ■■ Three-year limited international warranty on Toughpad tablets (compared to the one-year warranty offered by most commercial-grade tablet manufacturers) ■■ 24/7 technical support hotline in English, Spanish and Portuguese with an average speed to answer less than one minute (1-800-662-3537 then press 2 for technical support.) ■■ Industry-benchmark turnaround time on repairs average less than two days ■■ In-warranty repair with no charge for shipping to and from our National Service Center ■■ Website support, including Internet chat, web portal, FAQs and manuals ■■ Extended warranty and battery warranty replacement program options ■■ Toughpad Protection Plus program option for accidental damage coverage ■■ Hot-swap program option for next-day swap replacement SOLUTIONS FOR BUSINESS

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CORE MANUFACTURER MEANS HIGHER QUALITY CONTROL
We are the only major manufacturer that designs
and tests our tablets and most key components in
our own factory. This allows us to control quality,
consistency and parts availability every step of
the way.
LOWER TOTAL COST OF OWNERSHIP (TCO)
Lower failure rates mean fewer repair expenses and
less downtime. Our rugged computers average
better than 20% lower total cost of ownership
over five years compared to commercial-grade
notebooks — and we expect the same results with
our commercial-grade tablets. That translates to
hundreds of dollars of savings per unit.
FASTER SERVICE AND MINIMAL DOWNTIME
Panasonic’s world-class service and support ensure
that Toughpad
™
repair time will be minimal.
■
Three-year limited international warranty on Toughpad
tablets (compared to the one-year warranty offered by most
commercial-grade tablet manufacturers)
■
24/7 technical support hotline in English, Spanish and
Portuguese with an average speed to answer less than one
minute (1-800-662-3537 then press 2 for technical support.)
■
Industry-benchmark turnaround time on repairs average less
than two days
■
In-warranty repair with no charge for shipping to and from our
National Service Center
■
Website support, including Internet chat, web portal, FAQs and
manuals
■
Extended warranty and battery warranty replacement program
options
■
Toughpad Protection Plus program option for accidental damage
coverage
■
Hot-swap program option for next-day swap replacement
SOLUTIONS FOR BUSINESS