Philips BDH4241V User manual - Page 38
Troubleshooting, Symptom, Possible Cause Remedy
UPC - 609585116191
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User Manual BDS4241V/BDH4241/BDH5021V 9.2 TROUBLESHOOTING Symptom Possible Cause No picture is displayed 1. The power cord is disconnected. 2. The main power switch on the back of the monitor is not switched on. 3. The selected input has no connection. 4. The monitor is in standby mode in RGB mode. Remedy 1. Plug in the power cord. 2. Make sure the power switch is switched on. 3. Connect a signal connection to the monitor. 4. Press any key on your keyboard. Interference displayed on the Caused by surrounding electrical appliances, monitor or audible noise is cars/motor cycles or fluorescent lights. heard Move the monitor to another location to see is the interference is reduced. Color is abnormal The signal cable is not connected properly. Make sure that the signal cable is attached firmly to the back of the monitor. Picture is distorted with abnormal patterns 1. The signal cable is not connected properly. 2. The input signal is beyond the capabilites of the monitor. 1. Make sure that the signal cable is attached firmly. 2. Check the video signal source to see if it is beyond the range of the monitor. Please verify its specifications with this monitor's specification section. Display image doesn't fill up the full size of the screen 1. If under RGB mode, the H-Size and V-Size is incorrectly set. 2. If under AV1, AV2, or Component with 480i input, the 4:3 WIDE mode is switched on. 1. Use H-Size and V-Size to adjust the size of the video. 2. Use the WIDE key to scroll through various full screen modes. Can hear sound, but no picture Improperly connected source signal cable. Can see picture but no sound 1. Improperly connected source signal cable. is heard 2. Volume is turned all the way down. 3. MUTE is turned on. Make sure that both video inputs and sound inputs are correctly connected. 1. Make sure that both video inputs and sound inputs are correctly connected. 2. Use VOLUME +/- to hear sound. 3. Switch MUTE off by using the MUTE button. Some picture elements do not light up Some pixels of the plasma display may not turn on This monitor is manufactured using an extremely high level of precision technology: however, sometimes some pixels of the monitor may not display. This is not a malfuction. Please see the enclosed warranty card for more information. After-Images can still be seen A still picture is displayed for an over extended on the monitor after the period of time. monitor is powered off. (Examples of still pictures include logos, video games, computer images, and images displayed in 4:3 normal mode) Do not allow a still image to be displayed for an extended period of time as this can cause a permanent after-image to remain on the monitor. 37