Philips VOIP4332B User manual - Page 39

Troubleshooting US Problems No dial tone when pressing . Signal icon is flashing. The phone does not ring. When the handset is placed on the charger, no beep is heard. The call waiting call cannot be answered. Battery icon remains empty although the handset has charged for 24 hours. No symbol on the display. Bad audio quality (crackles, echo, etc.). Contact list returns error. Solutions • Make sure that the adapter, the phone cord and USB are connected properly. • Check that the batteries are fully charged and installed properly. • This phone does not work during power failure. • Register your handset to a base. • Move closer to the base unit. • Make sure the adapter, the phone cord and USB are connected properly. • Move the handset closer to the base unit. • Turn on the ringer. • Take the handset off the charger and put it back again. • Clean charging contacts with a clean and dry cloth. • Turn on the handset tone from the SOUNDS Menu. • There will be no beep if the handset's power is turned off previously. • Check with your local phone company and select the correct recall duration. • End the current call the second call. , and press again to pick up • Please contact your dealer to purchase new rechargeable battery. • Check to make sure the battery icon is scrolling while being charged. • Charge battery. • Make sure the batteries are in the compartment and your handset is ON. • Install the base unit in a different room or higher location or away from other electronic appliances. • Move closer to the base unit. • Check if your base is connected to the PC. • Check if Windows Live™ Messenger is running on the PC. • Move the handset closer to the base if it is out of range. If the above solutions do not help, remove the power from the handset and the base and restart Windows Live™ Messenger. Wait for 15 minutes and try again. 39