Plantronics CS500 User Guide

Plantronics CS500 Manual

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Plantronics CS500 manual content summary:

  • Plantronics CS500 | User Guide - Page 1
    CS510A™/CS520A™ Wireless headset system User guide
  • Plantronics CS500 | User Guide - Page 2
    headset basics 5 Accessories 6 Headset set-up 7 Connect your desk phone 8 Connect the power 8 Charge the headset 8 Connect and configure your desk phone 9 Desk phone (standard) 9 Check configuration and make a test call 10 Desk phone plus HL10 lifter (sold separately) 11 Desk phone plus EHS cable
  • Plantronics CS500 | User Guide - Page 3
    Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your CS510A/CS520A wireless headset system. Please refer to the separate safety instructions for important product safety information prior to installation or use of the
  • Plantronics CS500 | User Guide - Page 4
    What's in the box Base Headset Model WH350A (binaural) shown Model WH300A (monaural) available Power supply Telephone interface cable 4
  • Plantronics CS500 | User Guide - Page 5
    button 5 Narrowband/wideband switch 6 Power jack 7 Handset lifter/EHS cable jack 8 Telephone interface cable jack 9 Auto answer switch 10 Listening volume dial* 11 Speaking volume dial* 12 Configuration switch* * For installation set-up Headset overview 1 4 BOTTOM 5 67 8 9 10 11 12
  • Plantronics CS500 | User Guide - Page 6
    Accessories 1 2 1 Electronic hookswitch cable (EHS) Electronically takes your desk phone handset off the hook. Enables remote call answer/end with your headset. 2 HL10™ lifter Automatically lifts handset and returns it to the cradle. Enables remote call answer/end with your headset 6
  • Plantronics CS500 | User Guide - Page 7
    . The click-stop feature keeps the headband securely adjusted. 2 Position the headset so that the foam ear cushion(s) sit comfortably over the centre of your ear(s). For the C510 headset, position the stabiliser T-bar above your ear. 3 For a tighter fit, gently pull the opposite end of the
  • Plantronics CS500 | User Guide - Page 8
    The charging LED on the base will flash green when charging and turn solid green when the headset is fully charged. Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. = 20 NOTE The product has a replaceable battery. Contact Plantronics for replacement information. 8
  • Plantronics CS500 | User Guide - Page 9
    guide that came with your EHS cable or at plantronics.com/accessories. Desk phone (standard) 1 Connect one end of the telephone interface cable to the back of the base. 2 Disconnect the handset coil cord from the desk phone and re-connect it to the telephone interface cable junction box. 3 Connect
  • Plantronics CS500 | User Guide - Page 10
    switch = A desk phone volume = mid-range 3 Remove the handset from the desk phone cradle. 4 While wearing your headset, press the call button on the headset. 5 If you do not hear a dial tone, adjust the configuration switch (A-G) until you do. NOTE For most phones, these factory default settings
  • Plantronics CS500 | User Guide - Page 11
    . 4 Press the call control button on your headset to activate the lifter. 5 If you hear a dial tone, the lifter is set correctly and needs no adjustment. 6 Remove the protective strips from the 3 mounting tapes on the underside of the lifter. 7 Gently place the lifter on the desk phone in the pre
  • Plantronics CS500 | User Guide - Page 12
    hear a dial tone. 3 When you hear a dial tone, secure the lifter as described in Steps 6 to 8. Additional parts (if required) Use extender arm when the handset lifter telephone speaker is not located directly under the handset. 1 Remove cover from ringer microphone jack on back of lifter. 2 Connect
  • Plantronics CS500 | User Guide - Page 13
    EHS cable 1 Connect the end of the EHS cable to the base and the other end to the desk phone as described in the EHS Adapter Getting Started guide. NOTE For further installation information, refer to the EHS Getting Started guide that came with your EHS cable or at plantronics.com/accessories. ��13
  • Plantronics CS500 | User Guide - Page 14
    Position your base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems. ��14
  • Plantronics CS500 | User Guide - Page 15
    headset and connected your desk phone, read this section to learn about the headset features, how to use the controls and more. Headset controls 1 2 3 4 5 1 Volume [-] button 2 Headset hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: plantronics
  • Plantronics CS500 | User Guide - Page 16
    has a replaceable battery. To ensure replacement batteries meet Plantronics high quality standards and for optimal performance, only use replacement batteries provided by Plantronics. Low battery warning If you are on a call and the headset battery is critically low, you will hear a repeated single
  • Plantronics CS500 | User Guide - Page 17
    headset and base that came in the box are subscribed (connected) to each other. However, if you wish to use a new headset or need to restore subscription to your current headset subscription is established. Manual over-the-air subscription 1 With your system idle and your headset undocked, press and
  • Plantronics CS500 | User Guide - Page 18
    must press the headset call button to answer an incoming call. When auto answer is set to green, you can answer a call just by lifting the headset from the base. NOTE Auto answer/end capability requires the use of an EHS cable or HL10 lifter. Visit plantronics.com/accessories for more information
  • Plantronics CS500 | User Guide - Page 19
    from the cradle. You will hear a dial tone. NOTE This step will be automatic if you install a lifter or EHS cable accessory. For a complete list of accessories, visit plantronics.com/accessories. 3 Dial the number using your desk phone. 4 To end the call, press the headset call button and hang up
  • Plantronics CS500 | User Guide - Page 20
    Troubleshooting Headset Talk time performance Battery is wearing out. Call Plantronics at (800) 544-4660 for factory is significantly degraded replacement information or contact us at plantronics.com/support. even after a full recharge. Desk phone I can't hear a dial tone in the headset. Make
  • Plantronics CS500 | User Guide - Page 21
    the risk for hearing impairment. The headsets have acoustic limit protection to protect the user from sudden "sound-spikes" caused by interference on the telephone lines. Other features of TCO Certified Headsets 2: Ergonomics • Volume control, individual adjustment and adaptation, replaceable parts
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CS510A
™
/CS520A
™
Wireless headset system
User guide