Plantronics Savi Office User Guide

Plantronics Savi Office Manual

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  • Plantronics Savi Office | User Guide - Page 1
    Savi® Office WO100 Wireless Headset System with Optional HL10™ Lifter User Guide
  • Plantronics Savi Office | User Guide - Page 2
    your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. . Refer to the CD for Animated Set Up instructions. Plantronics Savi User Guide
  • Plantronics Savi Office | User Guide - Page 3
    Additional Parts (if required 11 6 PC Set Up 12 6.1 Installing USB Cable 12 6.2 Installing Plantronics Software 12 6.3 Making a Test Call with PC 12 7 Using Your Savi Office Wireless Headset System 13 Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone 13 Placing
  • Plantronics Savi Office | User Guide - Page 4
    and Features 1.1 Savi WO1 Base CD includes: • Plantronics Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume
  • Plantronics Savi Office | User Guide - Page 5
    WH110 Headset Headset with Pre-Installed Earloop and Ear Tab Headband Foam Ear Cushions Extra Ear Tab Charge Cradle Savi WH100/WH110 Headset Features Earloop Ear Tab Indicator Light Call Control Button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide
  • Plantronics Savi Office | User Guide - Page 6
    1.3 HL10 Lifter (Optional) Handset Lifter Arm Power Cord HL10 Lifter Additional HL10 Lifter Parts (If Required) Ringer Microphone Jack (remove cover) Height Switch Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Plantronics Savi User Guide 6
  • Plantronics Savi Office | User Guide - Page 7
    If your phone has a built-in headset port, you should only use the headset port if you will not be using the HL10 lifter. In this configuration, you must press both the headset button on your phone and the call control button on the headset to answer or end calls. Plantronics Savi User Guide 7
  • Plantronics Savi Office | User Guide - Page 8
    that the headset battery is charging. 2 Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. The indicator light will turn solid green. Charging time 20 min Minimum charge before first use 3 hours Full charge Charging Indicator Light Plantronics Savi User Guide 8
  • Plantronics Savi Office | User Guide - Page 9
    call can be ended accidentally. For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: plantronics.com/healthandsafety. Plantronics Savi User Guide 9
  • Plantronics Savi Office | User Guide - Page 10
    the handset lifter jack. 2 While wearing your headset, slide the handset lifter arm under the handset until the lifter base touches the side of the phone. 3 Slide the lifter up to where it you hear a dial tone, secure the lifter as described in steps 6 though 8. Plantronics Savi User Guide 10
  • Plantronics Savi Office | User Guide - Page 11
    5.3 Additional Parts (If Required) Extender Arm Stabilizers Ringer Microphone 1 3 2 1 2 Use extender arm of lifter. 2 Connect ringer microphone plug. 3 Place ringer microphone over phone speaker. Remove adhesive tape and attach. For Nortel i2004 Phones Only Plantronics Savi User Guide 11
  • Plantronics Savi Office | User Guide - Page 12
    In the animated setup guide located on the CD, select Step 6.2 Installing Plantronics Software. 2 Click on the graphic of the CD labeled "Plantronics Software". 3 Follow installation instructions shown on screen. 6.3 Making a Test Call with PC 1 With your headset on, press the PC talk button on the
  • Plantronics Savi Office | User Guide - Page 13
    Your Savi Office Wireless Headset System Important It is highly recommended that you install the Plantronics software. Though your Savi Office system will operate without the software it will limit the system's full capabilities. Powering Up Headset If the headset battery is charged the headset is
  • Plantronics Savi Office | User Guide - Page 14
    device becomes solid switch to. green. Mixing Desk Phone and PC Audio You can mix desk phone and PC audio the following way: Base Simultaneously hold the desk phone and PC talk buttons down (at least 1½ seconds) until both indicator lights become solid green. Plantronics Savi User Guide 14
  • Plantronics Savi Office | User Guide - Page 15
    talk button indicator light for the active call becomes solid red. Short press (less than one second) of a red desk phone or PC talk button on the base will unmute the headset. You cannot mute the headset using the desk phone or PC talk buttons. Subscribing a Master Headset The headset and base
  • Plantronics Savi Office | User Guide - Page 16
    to end the base from searching for a headset, press the subscription button again. The subscription light will turn solid red for four seconds and then go to it's previous state. Plantronics Savi User Guide Subscription Button Indicator Light Master headset subscribed to base Solid green Base in
  • Plantronics Savi Office | User Guide - Page 17
    button again for three seconds. Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in-use Subscribing Headset Indicator Light Off Off Flashes green Solid green Toggling On/Off Headset In-Use Indicator Light If you are not on a call
  • Plantronics Savi Office | User Guide - Page 18
    8 Plantronics Software Platform Softphone Support Download Plantronics software for remote call answer/end with supported softphones at plantronics.com/software. Remote call answer/end from the Savi headset is available for all softphones with no additional steps by the user except Skype™. For a
  • Plantronics Savi Office | User Guide - Page 19
    Plantronics Control Panel. Battery Life At the lower left corner of the screen (and for all software screens), you will see one of the following icons indicating the approximate charge left in the headset battery. 100% 75% 50% 25% 0% Devices Tab To configure your settings, select Savi Office
  • Plantronics Savi Office | User Guide - Page 20
    Headset Feature General Mute Tone Deskphone Ringtone Deskphone Volume PC Ringtone PC Volume System Tones Second Inbound Call Device Settings - Advanced Feature Audio Protection Audio Limiting Hours on phone each feature as desired. Plantronics Savi User Guide Change Password 1 You can
  • Plantronics Savi Office | User Guide - Page 21
    supported by Plantronics wireless devices that can detect an audio signal at the USB port and automatically establish a PC radio link between the Base Plantronics Savi User Guide and wireless headset without the user having to press the PC call control button. If the parameter "Microsoft Office
  • Plantronics Savi Office | User Guide - Page 22
    sound levels at 118 dBA to protect your hearing. *The noise monitoring and G616 limiting features are based on a typical headset and recommended acoustic coupling between the headset and the ear. Please follow the instructions for optimal wearing position on page 8. Plantronics Savi User Guide 22
  • Plantronics Savi Office | User Guide - Page 23
    but does not lift the handset. Battery is wearing out. Call Plantronics at (800) 544-4660 for factory service information or contact us at plantronics.com/support. Be sure the handset lifter power cord is firmly pushed into the handset lifter jack on the base. Plantronics Savi User Guide 23
  • Plantronics Savi Office | User Guide - Page 24
    PC speakers. Click "OK" to confirm your change. No audio connection to PC. Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application. Plantronics Savi User Guide
  • Plantronics Savi Office | User Guide - Page 25
    .com For product support contact us at plantronics.com/support. © 2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design, HL10, Savi, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Windows is a registered trademark of Microsoft Corporation. Nortel
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Savi
®
Office WO100
Wireless Headset System
with Optional HL10
™
Lifter
User Guide