ProForm C970 Treadmill English Manual - Page 25

TROUBLESHOOTING Most treadmill problems can be solved by following the instructions below. If further assistance is needed, please call our Customer Service Department toll-free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays). PROBLEM: The power does not turn on SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 9). Use only a single-outlet surge suppressor that meets all of the specifications described on page 9. Important: The treadmill is not compatible with GFCI-equipped outlets. b. Make sure that the key is fully inserted into the console. c. Check the reset/off circuit breaker located on the frame near the power cord. If the breaker protrudes as shown, the circuit breaker c has tripped. To reset the circuit breaker, wait for five minutes and then press the breaker back in. PROBLEM: The power turns off during use Off Reset SOLUTION: a. Check the reset/off circuit breaker located on the treadmill frame near the power cord (see 1. c. above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in. b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in. c. Remove the key from the console and then reinsert it. PROBLEM: The incline of the treadmill does not change correctly or does not change when iFIT.com CDs and videos are played SOLUTION: a. With the key inserted in the console, press one of the Incline buttons. While the incline is changing, remove the key. After a few seconds, re-insert the key. The treadmill will automatically rise to the maximum incline level and then return to the minimum level. This will recalibrate the incline system. PROBLEM: The walking belt slows when walked on SOLUTION: a. Use only a single-outlet surge suppressor that meets all of the specifications described on page 9. b. If the walking belt is overtightened, treadmill performance may decrease and the walking belt may be permanently damaged. Remove the key and UNPLUG THE POWER CORD. Using the included allen wrench, turn both rear roller adjustment bolts counterclockwise 1/4 of a turn. When the walking belt is properly tightened, you should be able to lift the edges of the walking belt 3 to 4 inches off the walking platform. Be careful to keep the walking belt centered. Plug in the power cord, insert the key and run the treadmill for a few minutes. Repeat until the walking belt is properly tightened. b 3-4" Rear Roller Adjustment Bolts 25