RCA ANT3037XR Instruction Manual - Page 13
Troubleshooting
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ENGLISH Troubleshooting Issue There is static or snow in the picture. I am not getting channels. One channel is missing. The picture/sound freezes while I am watching TV, or there are boxes in the picture. Possible Cause Digital television is all or nothing; the picture is crystal clear, or there isn't one. Static means there is interference between the digital tuner and the television screen. If you use a digital converter, one of the connections or the cable between the converter and television may be bad, or the channel is analog. When using a converter box, make sure the TV set and the output channel of the converter box are on the same channel. Several things can cause this: • There is a faulty connection between the antenna and the converter box. • The matching transformer may have come loose from the antenna. Try running a new channel scan on the TV or converter box. Try the antenna in a new location. Something may be obstructing the signal. Try turning the antenna 10 or 20 degrees in either direction to avoid reflection or for better peak on the signal. This is often caused by a weak or intermittent signal. Try moving the antenna to a better location or aiming it directly at the tower for this channel. 13