Ricoh Aficio MP 6500 S/P Troubleshooting - Page 28
Connect Copy, User Tools
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Troubleshooting When Using the Copy Function Message Cause Solution Authentication has failed. The entered login user name or login password is not correct. Inquire the user administrator for the correct login user name and login password. Authentication has failed. The machine cannot per- Contact the administrator. form authentication. 2 The selected file(s) con- You have tried to delete Files can be deleted by the person who files without the authori- created the file. To delete a file which tained file(s) ty to do so. you are not authorized to delete, contact without access the person who created the file. privileges. Only file(s) with ac- cess privileges will be deleted. Please wait. The destination list is be- Wait until the message disappears. Do ing updated from the not switch off the power while this mesnetwork using SmartDe- sage is displayed. viceMonitor for Admin. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operations are not possible while this message is displayed. ❖ Connect Copy Message Cannot connect to the sub-machine. Check the status of the sub-machine. Cannot print from the sub-machine. Check the status of the sub-machine. Cannot print from the sub-machine. Check the status of the sub-machine. Cause • The L indicator is lit. • The hard disk of the sub-machine is malfunctioning. A paper misfeed has occurred on the sub-machine, or toner or other supplies need to be replenished. The sub-machine's User Tools menu is open. Solution Press [Exit] on the main machine and follow the instructions on the display. Follow the instructions displayed. For details, see p.77 "Adding Toner", p.83 "Removing Jammed Paper", p.94 "Removing Jammed Staples". If the sub-machine's display indicates that a cover is open, follow the instructions displayed. Press the {User Tools} key to close the User Tools menu. 22