Ricoh Aficio SP 3400SF User Guide
Ricoh Aficio SP 3400SF Manual
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Ricoh Aficio SP 3400SF manual content summary:
- Ricoh Aficio SP 3400SF | User Guide - Page 1
User Guide 1 Guide to the Machine 2 Getting Started 3 Using the Printer Function 4 Using the Copier Function 5 Using the Scanner Function 6 Using the Fax Function 7 Configuring the Machine Using the Control Panel 8 Configuring the Machine Using Web Image Monitor 9 Troubleshooting 10 Maintenance 11 - Ricoh Aficio SP 3400SF | User Guide - Page 2
- Ricoh Aficio SP 3400SF | User Guide - Page 3
Manuals from Your Computer 8 Feature Highlights 9 Using the Machine as a Printer 9 Connecting via USB 9 Connecting via a network 10 Printing confidential documents 10 Using the Machine as a Copier 11 Making enlarged or reduced copies 11 Copying multiple pages onto a single sheet of paper - Ricoh Aficio SP 3400SF | User Guide - Page 4
Initial Setup ...37 Changing Operation manually Printer on a Network 53 Installing the Optional Paper Feed Unit 54 Installing the Paper Feed Unit TK1080 (Tray 2 54 Paper and Other Media 56 Supported Paper for Each Tray 56 Specifications of Paper Types 58 Unsupported Types of Paper 62 Paper - Ricoh Aficio SP 3400SF | User Guide - Page 5
the [Printers and Faxes] Window 100 Accessing the Printer Properties from an Application 101 Windows ...101 Mac OS X ...101 Basic Operation in Printer Mode 102 If a Paper Mismatch Occurs 102 Continuing printing using mismatched paper 103 Resetting the print job 103 Canceling a Print Job 104 - Ricoh Aficio SP 3400SF | User Guide - Page 6
from a Computer 151 Basic Operation for TWAIN Scanning 151 Scanning from a computer (Windows 152 Scanning from a computer (Mac OS X 153 Settings you can configure in the TWAIN dialog box 154 6. Using the Fax Function The Screen in Fax Mode 157 Setting the Date and Time 158 Registering - Ricoh Aficio SP 3400SF | User Guide - Page 7
190 Settings you can configure in the LAN-Fax driver's properties 191 Receiving a Fax 192 Selecting Reception Mode 192 Receiving a Fax in Manual Mode 194 Receiving a Fax in Fax Only Mode 194 Receiving a Fax in FAX/TEL Mode 195 Receiving a Fax in FAX/TAD Mode 196 7. Configuring the Machine - Ricoh Aficio SP 3400SF | User Guide - Page 8
Image Monitor 243 Displaying the Main Page 245 Changing the Interface Language 245 Checking the System Paper Settings 250 Specifying the Size of Paper for Printing Copies 251 Specifying the Tray for Printing Faxes 252 Specifying the Tray Priority for the Printer Function 253 Configuring Toner - Ricoh Aficio SP 3400SF | User Guide - Page 9
287 Printer Problems 288 Changing the Printer Driver Settings 289 Print Positions Do Not Match Display Positions 289 Adjusting Printing Position 290 Copier Problems 293 Scanner Problems 295 Fax Problems ...296 Error and Status Messages on the Screen 299 Replacing the Print Cartridge 307 10 - Ricoh Aficio SP 3400SF | User Guide - Page 10
viii - Ricoh Aficio SP 3400SF | User Guide - Page 11
the instructions. Please keep this manual in a handy place near the machine. Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the "Safety Information" before using the machine. Trademarks Microsoft®, Windows - Ricoh Aficio SP 3400SF | User Guide - Page 12
® Web Server 2008 Microsoft® Windows® HPC Server 2008 Microsoft® Windows Server® 2008 Standard without Hyper-VTM Microsoft® Windows Server® 2008 Enterprise without Hyper-VTM Microsoft® Windows Server® 2008 Datacenter without Hyper-VTM Note ❒ PostScript 3 in this manual stands for "Adobe PostScript - Ricoh Aficio SP 3400SF | User Guide - Page 13
this manual are provided in User Guide. ❖ User Guide Provides information about general operation and covers the topics listed below. • Installing options • Suitable paper types • Procedures to use the printer, copier, scanner, and fax functions • Configuring the machine • Troubleshooting problems - Ricoh Aficio SP 3400SF | User Guide - Page 14
Guide to the Machine Machine Types This machine comes in two models that have different duplex functions. 1 When describing procedures that are model-specific, this manual type Type 1 Type 2 Model name SP 3400SF SP 3410SF Duplex Printing/Copying Manual Automatic Furthermore, the symbol is used - Ricoh Aficio SP 3400SF | User Guide - Page 15
the names of keys on the machine's control panel. Notes Contents of this manual are subject to change without prior notice. Two kinds of size notation are employed in this manual. Some illustrations in this manual might be slightly different from the machine. Certain options might not be available - Ricoh Aficio SP 3400SF | User Guide - Page 16
Guide to the Machine Using Manuals Be sure to read this section before any other part of this manual. 1 • This manual uses procedures based on Windows XP as an example, unless otherwise specified. Procedures and screens might vary depending on the op- erating system you are using. Installing - Ricoh Aficio SP 3400SF | User Guide - Page 17
], and then select the manual you want to read. The manual opens. Note ❒ If you are using a computer running a Windows operating system, the CD- ROM opens automatically. However, AutoRun may not work under certain operating system settings. If this is the case, launch "setup.exe" from the CD-ROM - Ricoh Aficio SP 3400SF | User Guide - Page 18
Guide to the Machine Removing Manuals from Your Computer Follow the procedure below to remove manuals from your computer. 1 A On the [Start] menu, point to [All Programs], point to [Product Name], and then click [Uninstall]. B Follow the instructions to remove the manual. C Click [Finish]. - Ricoh Aficio SP 3400SF | User Guide - Page 19
other network environments and operating systems in addition to Windows and Mac OS X. For details, contact your sales or service representative, or visit the product Web site. Using the Machine as a Printer To use this machine as a printer, two types of connection methods are available: • USB - Ricoh Aficio SP 3400SF | User Guide - Page 20
you enter the password using the machine's control panel. This function prevents unauthorized users seeing sensitive documents at the printer. Important ❒ This function is only available when printing from a computer running a Windows operating system using the PCL6 printer driver. 10 BSP004S - Ricoh Aficio SP 3400SF | User Guide - Page 21
Use the printer driver to send a print job as a Locked Print file from a com- puter. For details, see p.106 "Storing a Locked Print file". B Enter the password using the control panel to print the file. 1 For details, see p.107 "Printing a Locked Print file". Using the Machine as a Copier This - Ricoh Aficio SP 3400SF | User Guide - Page 22
Guide to the Machine Copying multiple pages onto a single sheet of paper You can copy multiple pages of an original onto a single sheet of paper. 1 photocopies in 2-in-1 or 4-in-1 mode: A Configure the machine's default [Reduce/Enlarge] setting. For details, see p.202 "Copy Settings". To - Ricoh Aficio SP 3400SF | User Guide - Page 23
Card onto One Side of Paper". Making 2-sided copies automatically 3 4 12 34 BSP007S Change the machine's default setting to apply 2-sided manually with the Type 1 model. Reference For details about how to make 2-sided copies using the Type 1 model, see p.128 "Making 2-sided Copies Manually - Ricoh Aficio SP 3400SF | User Guide - Page 24
. Note ❒ The machine supports WIA scanning, an additional method of scanning orig- inals from your computer, for USB connection. WIA scanning is possible if your computer is running Windows operating system and a WIA-compatible application. For more information, see the manual for your application - Ricoh Aficio SP 3400SF | User Guide - Page 25
. 1 BSP009S ❖ Preparation for scanning from a computer with USB connection A Connect the machine to the computer using a USB cable, and install the scanner driver on the computer. For details, see p.42 "Connecting with USB Cable" and the instructions provided on the driver CD-ROM. B If a TWAIN - Ricoh Aficio SP 3400SF | User Guide - Page 26
Guide to the Machine Sending scanned files via e-mail You can send scanned files via e-mail using the control panel. 1 BSP010S ❖ Preparation for sending scanned files via e-mail A Connect the machine to the network. For details, see p.42 "Connecting with Network Cable". B Configure the IP address, - Ricoh Aficio SP 3400SF | User Guide - Page 27
system's documentation. D Register the destinations to the Address Book using Web Image Monitor. For details, see p.134 "Registering Scan Destinations". Note ❒ If you are using the Scan to Folder function on a network that uses Active Di- rectory, you must specify the server name and domain name in - Ricoh Aficio SP 3400SF | User Guide - Page 28
machine. For details, see p.145 "Basic Operation for Scan to USB". Using the Machine as a Fax Machine This section describes basic procedures for using this machine as a fax machine. Using as a fax machine BSP013S ❖ Preparation for using as a fax machine A Connect the machine to the telephone line - Ricoh Aficio SP 3400SF | User Guide - Page 29
Feature Highlights Using the machine with an external telephone You can use this machine as a fax machine and also use the same telephone line for voice calls. 1 BSP014S ❖ Preparation for using the machine with an external telephone A Connect an external telephone to the machine. For details, see p. - Ricoh Aficio SP 3400SF | User Guide - Page 30
Guide to the Machine Sending faxes from a computer (LAN-Fax) You can send a document directly from a computer through this machine to another fax machine, without printing the document. 1 Important ❒ This function is supported by Windows 2000/XP/Vista and Windows Server 2003/2003 R2/2008. Mac OS X - Ricoh Aficio SP 3400SF | User Guide - Page 31
to replace the print cartridge or remove jammed paper. 7. Tray 2 (option) This tray can hold up to 250 sheets of plain paper. 8. Tray 1 This tray can hold up to 250 sheets of plain paper. 9. Bypass Tray This tray can hold up to 50 sheets of plain paper. 10. Output Tray Printed paper is output here - Ricoh Aficio SP 3400SF | User Guide - Page 32
Guide to the Machine 12. Control Panel Contains a screen and keys for machine . 3. Rear Cover Open this cover to remove jammed paper or when printing on envelopes. 4. Tray 1 Rear Cover Remove this cover when loading paper longer than A4 in tray 1. 5. Ethernet Port For connecting the machine to the - Ricoh Aficio SP 3400SF | User Guide - Page 33
Interior Guide to Components 1 BSP019S 1. Print Cartridge Messages appear on the screen when the print cartridge needs to be replaced, or a new cartridge needs to be prepared. Reference For details about the messages that appear on the screen when consumables need to be replaced, see p.299 "Error - Ricoh Aficio SP 3400SF | User Guide - Page 34
menu for configuring the machine's system settings. 5. {Image Quality} key Press to select scan quality for the current job. • Copier mode: select Text, Photo, or Mixed. • Scanner mode: select the resolution. • Fax mode: select Standard, Fine, or Photo. 24 BSP020S 6. Screen Displays current status - Ricoh Aficio SP 3400SF | User Guide - Page 35
/Enlarge} key • Copier mode: press to specify the reduction or enlargement ratio for the 10. Number keys current job. Use to enter numerical values when specifying settings such as fax numbers and copy quantities, or enter letters when • Scanner mode: press to specify the scanning size according - Ricoh Aficio SP 3400SF | User Guide - Page 36
Guide to the Machine ❒ A sticker for control panel keys and a name sheet for One Touch buttons may be included, depending on the country of use. If - Ricoh Aficio SP 3400SF | User Guide - Page 37
the machine, connecting options to the machine, and handling paper. Installing the Machine This section describes steps required to be easily accessible. • Connect the machine to the power source specified in this manual and do not use any other power sources. Connect the power cord directly to - Ricoh Aficio SP 3400SF | User Guide - Page 38
that is outside the recom- mended ranges of humidity and temperature can cause an electrical fire 2 hazard. Keep the area around the socket free of dust. Accumulated dust can become an electrical fire hazard. • Make sure the room where you are using the machine is well ventilated and - Ricoh Aficio SP 3400SF | User Guide - Page 39
other electronic equipment ❒ Locations subject to frequent strong vibration ❖ Power Source Connect the power cord to a power source of the following specification: • : 120 V, 60 Hz, 10 A or more (when fully equipped) • : 220-240 V, 50/ 60 Hz, 5 A or more (when fully equipped) 29 - Ricoh Aficio SP 3400SF | User Guide - Page 40
trapping your hands. ❒ Do not grip on the tray area when lifting the machine. ❒ Do not allow paper clips, staples, or other small objects to fall inside the ma- chine. ❒ Keep uncovered print cartridges away from direct sunlight. ❒ Do not touch the print cartridge's photo conductor unit. 30 BSP024S - Ricoh Aficio SP 3400SF | User Guide - Page 41
Installing the Machine A Remove the plastic bag. B Lift the machine by using the inset grips on both sides of the machine. 2 BSP025S C Remove the protective materials attached on the machine's exterior. BSP026S BSP027S The actual machine may come with protective materials attached in different - Ricoh Aficio SP 3400SF | User Guide - Page 42
Getting Started D Open the ADF cover. 2 BSP028S E Gently pull the protective sheet to remove it. BSP029S F Close the ADF cover. BSP026AS 32 BSP031S - Ricoh Aficio SP 3400SF | User Guide - Page 43
Installing the Machine G Push the side button to open the front cover, and then carefully lower it. 2 BSP252S H Remove the protective material attached inside the machine. BSP255S I Unpack the print cartridge. Then, place it on a flat surface, and remove the protection sheet. BSP037S 33 - Ricoh Aficio SP 3400SF | User Guide - Page 44
from side to side five or six times. 2 BSP038S J Slide the print cartridge in horizontally. When the cartridge can go no fur- ther, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. BSP250S K Using both hands, carefully push up the front cover - Ricoh Aficio SP 3400SF | User Guide - Page 45
L Pull out and raise the stop fence. Installing the Machine 2 BSP018S Turning the Power on This section describes how to turn on the machine. R WARNING: • Plug and unplug the power cable with dry hands, or an electric shock could occur. Important ❒ Make sure that the power cord is plugged securely - Ricoh Aficio SP 3400SF | User Guide - Page 46
. 2 BSP040S B Turn the power switch to "aOn". BSP041S The {Copy} key on the control panel lights up. Note ❒ Depending on the [Default Mode] setting under [Admin Settings], the {Facsimile} key may light up instead of the {Copy} key. ❒ The machine may make a noise while initializing. This noise does - Ricoh Aficio SP 3400SF | User Guide - Page 47
Setup. Important ❒ : The fax number code is required by international law. You can- 2 not legally connect a fax machine to the telephone system if the fax number code is not programmed. Also, the fax the settings related to fax transmissions with appropriate default values for the country of - Ricoh Aficio SP 3400SF | User Guide - Page 48
, see p.88 "Entering Characters". For details about [Admin Settings], see p.233 "Administrator Settings". For details about [Transmitter Header], see p.210 "Fax Transmission Settings". Changing Operation Modes You can switch between copier, scanner, and fax modes by pressing the corresponding keys - Ricoh Aficio SP 3400SF | User Guide - Page 49
You can change the selected mode using [Default Mode] under [Admin Settings]. Reference For details about [Auto Clear] or [Default Mode], see receives a print job, prints a received fax, or when the {Copy} or {Start} key is pressed. ❖ Energy Saver mode 1 If [EnergySaverMode1] under [Admin Settings] - Ricoh Aficio SP 3400SF | User Guide - Page 50
copying is finished) Scan • Fax memory transmission • Fax memory reception • Immediate fax printing • Printing a fax received in the machine's memory • Print Print • Fax memory reception • Fax memory transmission • Immediate fax transmission • Storing a document to be faxed into the machine - Ricoh Aficio SP 3400SF | User Guide - Page 51
Immediate fax printing (receiving a fax and printing it simultaneously) • Scan *1 • Storing a document to be faxed into the machine's memory before transmission *1 Fax printing may take longer than normal if you scan using the control panel at the same time, especially when scanning multiple pages - Ricoh Aficio SP 3400SF | User Guide - Page 52
the opposite end's flat connector to your computer's USB interface or USB hub. Reference For details about installing printer drivers for USB connection, see the instructions provided on the driver CD-ROM. Connecting with Network Cable R CAUTION: • Do not connect the Ethernet port of the machine to - Ricoh Aficio SP 3400SF | User Guide - Page 53
the cable to the network (e.g., a network hub). Reference For details about network environment settings, see p.46 "Configuring the IP Address Settings". For details about installing printer drivers for network connection, see the instructions provided on the driver CD-ROM. 43 - Ricoh Aficio SP 3400SF | User Guide - Page 54
, you can connect an external telephone to use the same telephone line for voice calls. R CAUTION: • : To reduce the risk of fire, use only No. the United States, you must program your phone num- ber identification (your fax number) into your machine before you can con- nect to the public phone - Ricoh Aficio SP 3400SF | User Guide - Page 55
not be usable. ❒ Confirm that you have registered user fax number and user name during Initial Setup. You can check the registered information in [User Settings] under [Admin Settings]. Reference For details about registering fax sender information, see p.233 "Administrator Settings". For details - Ricoh Aficio SP 3400SF | User Guide - Page 56
network and as a fax machine. Configuring the IP by the network (DHCP), or manually. Setting the machine to receive {OK} key. C If you are requested to enter a password, enter the password using the num- ber keys, and then press the {OK} changed. G Confirm the setting, and then press the { } key. 46 - Ricoh Aficio SP 3400SF | User Guide - Page 57
on". For details about printing configuration page, see p.228 "Printing the Configuration Page". For details about [Admin Menu Lock], see p.233 "Administrator Settings". For details about [LINK Setting], see p.225 "Network Settings". Assigning the machine's IP address manually Important ❒ The IP - Ricoh Aficio SP 3400SF | User Guide - Page 58
press the {OK} key. C If you are requested to enter a password, enter the password using the num- ber keys, and then press the {OK} key. The new setting is displayed with an "p" symbol, indicating that the setting has been changed. G Confirm the setting, and then press the { } key. BSP052S H Press - Ricoh Aficio SP 3400SF | User Guide - Page 59
] is enabled, manually configured IP address settings are not used. Reference For details about turning the machine on and off, see p.35 "Turning the Power on". For details about printing configuration page, see p.228 "Printing the Configuration Page". For details about [Admin Menu Lock], see - Ricoh Aficio SP 3400SF | User Guide - Page 60
your telephone service, and then press the {OK} key. F Confirm the setting, and then press the { } key. G Press the {Clear/Stop} key to return to the initial screen. Note ❒ You can press the { } key to exit to the previous level of the menu tree. ❒ A password for accessing the [Admin Settings] menu - Ricoh Aficio SP 3400SF | User Guide - Page 61
and private branch exchange (PBX). A Press the {User Tools} key. 2 BSP051S B Press the {U}{T} keys to select [Admin Settings], and then press the {OK} key. C If you are requested to enter a password, enter the password using the num- ber keys, and then press the {OK} key. D Press the {U}{T} keys to - Ricoh Aficio SP 3400SF | User Guide - Page 62
PBX. Otherwise, you may not be able to send faxes to outside destinations. A Press the {User Tools} key. BSP051S B Press the {U}{T} keys to select [Admin Settings], and then press the {OK} key. C If you are requested to enter a password, enter the password using the num- ber keys, and then press - Ricoh Aficio SP 3400SF | User Guide - Page 63
the [Printers and Faxes] window appears. B Click the printer icon you want to use. On the [File] menu, click [Properties]. The printer properties appears. C On the [Sharing] tab, click [Shared as:]. D To share the printer with users using a different version of Windows, click [Additional Drivers - Ricoh Aficio SP 3400SF | User Guide - Page 64
could become damaged. Damaged plugs or cords can cause an electrical or fire hazard. Important ❒ Do not grip the tray areas when moving the machine. A Check that the package contains Paper Feed Unit TK1080. BSP053S B Turn off the power, and then unplug the machine's power cord from the wall outlet - Ricoh Aficio SP 3400SF | User Guide - Page 65
the option, print the configuration page to confirm the in- stallation. If it is installed properly, "Tray 2" will appear under "Tray Info" on the configuration page. Note ❒ After installing the optional paper feed unit, select tray 2 in the printer driver. For details, see the printer driver Help - Ricoh Aficio SP 3400SF | User Guide - Page 66
the paper size. Supported Paper for Each Tray This section describes the type, size, and weight of paper that can be loaded in each tray. The capacity of each paper tray is also provided. ❖ Tray 1 Type Plain paper Thin paper Thick paper 1 Thick paper 2 Recycled paper Color paper Preprinted paper - Ricoh Aficio SP 3400SF | User Guide - Page 67
Color paper Letter (81/2 " × 11 ") 2 Preprinted paper Prepunched paper Half Letter-S (51/2" × 81/2") Letterhead ❖ Bypass tray Type Plain paper Thin paper Thick paper 1 Thick paper 2 Recycled paper Color paper Preprinted paper Prepunched paper Letterhead Bond paper Cardstock Label paper OHP - Ricoh Aficio SP 3400SF | User Guide - Page 68
dried. Otherwise, the toner may smudge. ❒ Print quality can be guaranteed only if recommended paper is used. For more information about recommended paper, contact your sales or service representative. ❖ Plain paper Item Paper thickness Supported paper tray Duplex supported size Description 65 - Ricoh Aficio SP 3400SF | User Guide - Page 69
paper Item Paper thickness Supported paper tray Duplex supported size Notes ❖ Color paper Item Paper thickness Supported paper tray Duplex supported size Notes ❖ Preprinted paper Item Paper thickness Supported paper tray Duplex supported size Notes Paper and Other Media Description 52 to 64 - Ricoh Aficio SP 3400SF | User Guide - Page 70
Getting Started ❖ Prepunched paper Item Paper thickness Supported paper tray Duplex supported size 2 Notes ❖ Letterhead Item Paper thickness Supported paper tray Duplex supported size Notes ❖ Bond paper Item Paper thickness Supported paper tray Duplex supported size Notes Description 75 to - Ricoh Aficio SP 3400SF | User Guide - Page 71
on which glue is exposed. Glue may stick to the inner parts of the machine, which can cause paper feed problems, deterioration in print quality, or premature wear of the print cartridge's photo conductor unit. Description Bypass tray None • When loading OHP transparencies, take care not to load - Ricoh Aficio SP 3400SF | User Guide - Page 72
when using paper printed on by other than a laser printer (e.g. monochrome and color copiers, ink-jet printers, etc.) • Special paper, such as thermal paper, aluminum foil, carbon paper and conductive paper • Paper that is heavier or lighter than the specified limitations • Paper with windows, holes - Ricoh Aficio SP 3400SF | User Guide - Page 73
always be stored properly. Improperly stored paper might result in poor print quality, paper jams, or printer damage. Recommendations are as follows: • Avoid storing paper in areas that are excessively cold, hot, humid, or dry. • Avoid exposing paper to direct sunlight. 2 • Store on a flat - Ricoh Aficio SP 3400SF | User Guide - Page 74
4.2 mm (0.17 inches) D Approximately 4.2 mm (0.17 inches) Note ❒ The print area may vary depending on the paper size, printer language and printer driver settings. ❒ For better envelope printing, we recommend you set the right, left, top, and bottom print margins to at least 15 mm (0.6 inches) each - Ricoh Aficio SP 3400SF | User Guide - Page 75
trol panel. ❒ Do not mix different types of paper in the same paper tray. ❒ Do not move the side paper guides forcefully. Doing so can damage the tray. ❒ Do not move the end paper guide forcefully. Doing so can damage the tray. ❒ When inserting the tray, make sure it is not slanted. Inserting it at - Ricoh Aficio SP 3400SF | User Guide - Page 76
Getting Started B Pinch the clip on the side paper guide and slide it to match the standard size. 2 BSP071S BSP061S When loading custom size paper, position the paper guide slightly wider than the actual paper size. 66 - Ricoh Aficio SP 3400SF | User Guide - Page 77
BSP063S When loading custom size paper, position the paper guide slightly wider than the actual paper size. D Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. BSP064S Slide the guides inward, until they are flush against - Ricoh Aficio SP 3400SF | User Guide - Page 78
higher than the projection on the side paper guides. 2 BSP065S E Check there are no gaps between the paper and the paper guides; both side and end paper guides. BSP066S If there is a gap between the paper and the end paper guide, as in the example below, the paper might not feed in correctly. 68 - Ricoh Aficio SP 3400SF | User Guide - Page 79
side of the paper tray shows approximately how much paper is remaining. Reference For details about paper types supported by the machine, see p.56 "Paper and Other Media". For details about the paper settings, see p.81 "Specifying Paper Type and Paper Size". Loading Legal size paper This section - Ricoh Aficio SP 3400SF | User Guide - Page 80
Getting Started B Carefully pull tray 1, and then pull out with both hands. 2 BSP058S Place the tray on a flat surface. C Release the extender locks on both sides of the tray, and then pull out the extender until it clicks. BSP069S After extension, make sure the extender's inner surface and the - Ricoh Aficio SP 3400SF | User Guide - Page 81
D Lock the extender in the extended position. Loading Paper 2 BSP218S E Pinch the clip on the side paper guide, and then slide it to match the stan- dard size. BSP071S BSP061S 71 - Ricoh Aficio SP 3400SF | User Guide - Page 82
Getting Started F Pinch the end paper guide and slide it inward to match the Legal paper size. 2 BSP072S BSP063S G Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. BSP064S Slide the guides inward until they are flush against - Ricoh Aficio SP 3400SF | User Guide - Page 83
than the projection on the side paper guides. 2 BSP065S H Check there are no gaps between the paper and the paper guides; both side and end paper guides. BSP066S If there is a gap between the paper and the end paper guide, as in the example below, the paper might not feed in correctly. BSP067S - Ricoh Aficio SP 3400SF | User Guide - Page 84
side of the paper tray shows approximately how much paper is remaining. Reference For details about paper types supported by the machine, see p.56 "Paper and Other Media". For details about the paper settings, see p.81 "Specifying Paper Type and Paper Size". Loading Paper in Tray 2 The following - Ricoh Aficio SP 3400SF | User Guide - Page 85
Paper B Pinch the clips on the side paper guide, and then slide it to match the paper size. 2 BSP071S C Pinch the clip on the end paper guide and slide it inward to match the paper size. BSP062S BSP063S When loading custom size paper, position the paper guide slightly wider than the actual paper - Ricoh Aficio SP 3400SF | User Guide - Page 86
the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. 2 BSP064S Make sure the paper is not stacked higher than the projection on the side paper guides. BSP065S E Check there are no gaps between the paper and the paper guide; both - Ricoh Aficio SP 3400SF | User Guide - Page 87
front side of the paper tray shows approximately how much paper is remaining. Loading Paper in the Bypass Tray Important ❒ Set the size of the loaded paper using the control panel or the printer driver. Make sure the settings do not conflict. Otherwise, the paper may jam or the print quality may be - Ricoh Aficio SP 3400SF | User Guide - Page 88
with the print side up, and push in until it stops against the machine. BSP084S C Adjust the side guides to the paper width. BSP073S Note ❒ After loading paper in the tray, specify the paper type and size using the control panel or the printer driver. Reference For details about supported types of - Ricoh Aficio SP 3400SF | User Guide - Page 89
may be uneven if parts of an envelope have different thicknesses. Print one or two envelopes to check print quality. ❒ In a hot and humid environment, the envelope might be output creased or improper printing quality. A Open the bypass tray. BSP082S B Slide the side guides outward, then load - Ricoh Aficio SP 3400SF | User Guide - Page 90
the flaps are folded properly and there is no air inside. 2 BSP075S C Adjust the side guides to the envelope width. BSP076S D Open the rear cover. E Lower the green levers on both sides. BSP254S Make sure to raise the levers back to their original positions after printing. F Close the rear cover. 80 - Ricoh Aficio SP 3400SF | User Guide - Page 91
the envelopes in the op- posite direction, and then rotate the print object by 180 degrees using the printer driver before printing. For details, see the printer driver Help. 2 Reference For details about supported types of paper, see p.56 "Paper and Other Media". For details about specifying the - Ricoh Aficio SP 3400SF | User Guide - Page 92
E Press the {U}{T} keys to select the desired tray, and then press the {OK} key. F Press the {U}{T} keys to select the desired paper size, and then press the {OK} key. The new setting is displayed with an "p" symbol, indicating that the setting has been changed. G Confirm the setting, and then press - Ricoh Aficio SP 3400SF | User Guide - Page 93
paper size. Important ❒ Custom size paper cannot be loaded in tray 2. ❒ When you perform printing, make sure that the paper size specified with the printer driver matches the paper press the {OK} key. You can press the {U}{T} keys to change the value in 1 mm or 0.01 inch increments. J Confirm the - Ricoh Aficio SP 3400SF | User Guide - Page 94
any kind of coating, such as thermal fax paper, art paper, alu- minum foil, carbon paper, or conductive paper • Originals with perforated lines • Originals with indexes, tags, or other projecting parts • Sticky originals such as translucent paper • Thin, highly flexible originals • Thick originals - Ricoh Aficio SP 3400SF | User Guide - Page 95
not be scanned. BSP055S ❖ Margins when using exposure glass Top Right Left Bottom In copier mode 4 mm 3 mm 3 mm 4 mm In scanner mode 0 mm 0 mm 0 mm 0 mm ❖ Margins when using ADF Top Right Left Bottom In copier mode 4 mm 3 mm 3 mm 4 mm In scanner mode 0 mm 0 mm 0 mm 0 mm In fax mode 1 mm - Ricoh Aficio SP 3400SF | User Guide - Page 96
not place originals before any correction fluid and toner has completely 2 dried. Doing so may the exposure glass The exposure glass enables you to scan and send documents that cannot be fed into the careful not to hold the input tray when lifting the ADF, for the tray might be damaged. B Place the - Ricoh Aficio SP 3400SF | User Guide - Page 97
the ADF, you can scan multiple pages at once. Important ❒ pages of your orig- 2 inal before placing them in the ADF. ❒ Place the original squarely. A Adjust the guides according to the size of the original. BSP087S B Place the aligned originals face up in the ADF. The last page - Ricoh Aficio SP 3400SF | User Guide - Page 98
will not be accepted. In this case, pressing the {U} or {T} key changes the value to the minimum or maximum value for the current setting, respectively. Fax Number Input Mode Fax number input mode becomes active when entering fax numbers. In this mode, use the keys as follows: • To enter a number - Ricoh Aficio SP 3400SF | User Guide - Page 99
Entering Characters • To move the cursor left or right Press the {U} key to move the cursor left, and the {T} key to move the cursor right. If you enter a character when there is a character at the cursor position, the current character shifts to the right. • To delete a character Place the - Ricoh Aficio SP 3400SF | User Guide - Page 100
Getting Started Text Input Mode Text input mode becomes active when entering names. ❖ Available characters Letters, numbers, and symbols can be entered. 2 BAA185S In this mode, use the keys as follows: • To enter a character Press a number key repeatedly until the desired character appears. When - Ricoh Aficio SP 3400SF | User Guide - Page 101
set the machine to permit only authorized users to copy, send faxes, or scan using the control panel. Using Web Image Monitor, select the function the functions you do not want to restrict. D Enter the administrator password if required. E Click [Submit]. The user restriction setting is enabled for - Ricoh Aficio SP 3400SF | User Guide - Page 102
want to make available for the user upon authen- tication. Unselected functions will be unavailable to users authenticated under this user ID. K Enter the administrator password if required. L Click [Submit]. M Close the Web browser. 92 - Ricoh Aficio SP 3400SF | User Guide - Page 103
currently registered user entries appears. D Select the entry to modify, and then click [Edit]. E Modify settings as necessary. F Enter the administrator password if required. G Click [Submit]. H Close the Web browser. Reference For details about using a Web Image Monitor, see p.243 "Using Web Image - Ricoh Aficio SP 3400SF | User Guide - Page 104
and then click [Delete]. E Confirm that the entry you have selected is the entry that you want to de- lete. F Enter the administrator password if required. G Click [Submit]. H Close the Web browser. Reference For details about using a Web Image Monitor, see p.243 "Using Web Image Monitor". 94 - Ricoh Aficio SP 3400SF | User Guide - Page 105
function presses the {Start} key, the machine requests for a user ID. Enter ID 2 The following functions may be restricted: • Copying • Sending faxes • Scanning using the control panel A When "Enter ID" appears on the display, enter a user ID within 30 seconds using the number keys, and then - Ricoh Aficio SP 3400SF | User Guide - Page 106
Getting Started 2 96 - Ricoh Aficio SP 3400SF | User Guide - Page 107
of the computer: Windows 2000/XP/Vista, and Win- dows Server 2003/2003 R2/2008 • When connected via a network The machine is connected via a standard TCP/IP port, and the default port name must not be changed. [Enable bidirectional support] in the [Port] tab of the printer properties is selected - Ricoh Aficio SP 3400SF | User Guide - Page 108
is not established, select the tray and paper size manually. F Click [OK] to close the printer properties dialog box. Mac OS X 10.3 A From the Apple menu, select [System Preferences...]. B Under "Hardware", double-click [Print & Fax]. C Click the [Set Up Printers...]. D Select the machine from - Ricoh Aficio SP 3400SF | User Guide - Page 109
Settings Mac OS X 10.4 A From the Apple menu, select [System Preferences...]. B Under "Hardware", double-click [Print & Fax]. C Select the machine from "Printer", and then click [Printer Setup...]. D In the [Printer Info] dialog box, select [Installable Options] from the list. E Check the tray - Ricoh Aficio SP 3400SF | User Guide - Page 110
Properties This section describes accessing the printer properties. For details about settings, see the printer driver Help. Accessing the Printer Properties from the [Printers and Faxes] Window 3 Important ❒ To change the printer default settings including option configuration settings, log - Ricoh Aficio SP 3400SF | User Guide - Page 111
General users can change the properties displayed in the [Print] dialog box of an application. The settings configured here are used as defaults when printing from that application. Mac OS X A Open the file you want to print. B On the [File] menu, click [Print...]. C In the [Printer:] list, select - Ricoh Aficio SP 3400SF | User Guide - Page 112
]. The printer properties dialog box closes. C Click [OK]. 3 Note ❒ You can select the priority tray using the [Tray Priority] setting under [PDL Settings]. ❒ If a paper jam occurs, printing stops after the current page has been printed out. After the jammed paper is removed, printing restarts - Ricoh Aficio SP 3400SF | User Guide - Page 113
A While the error message is displayed, press the {Start} key. 3 BSP089S Printing resumes on whatever paper is loaded. Note ❒ If the paper is too small for the print job, the printed image will be cropped. Resetting the print job A When the error message is displayed, press the {Clear/Stop} key - Ricoh Aficio SP 3400SF | User Guide - Page 114
3 Windows A Double-click the printer icon on the task bar of your computer. B Select the print job you want to cancel, click the [Document] menu, and then click [Cancel]. Mac OS X 10.3 A From the Apple menu, select [System Preferences...]. B Under "Hardware", double-click [Print & Fax]. C Click - Ricoh Aficio SP 3400SF | User Guide - Page 115
Mode Note ❒ If the printer is shared by multiple computers, be careful not to cancel the print job of another user. ❒ If you cancel a print job that has already been processed, printing may continue for a few pages before being canceled. ❒ If you cancel a Locked Print job, the machine might - Ricoh Aficio SP 3400SF | User Guide - Page 116
Windows operating system using the PCL6 printer driver. Storing a Locked Print file This section describes how to store a Locked Print file in the machine using the printer driver. A Open the file you want to print on your computer. B Open the printer driver's properties. C Click the [Setup] tab - Ricoh Aficio SP 3400SF | User Guide - Page 117
{U}{T} keys to select the file you want to print, and then press the {OK} key. Locked Print HH:MM UserID "HH:MM" is the time when the Locked Print file was stored, and "UserID" is the user ID entered using the printer driver. E Press the {U}{T} keys to select [Print Job], and then press the {OK} key - Ricoh Aficio SP 3400SF | User Guide - Page 118
it" appears on the machine's control panel display. Locked Print Job Go to UserTools Use the following procedure to delete a Locked Print file. You do not need to enter a password to delete a Locked Print file. A When the Locked Print message is displayed, press the {User Tools} key. BSP051S - Ricoh Aficio SP 3400SF | User Guide - Page 119
select the file you want to delete, and then press the {OK} key. Locked Print HH:MM UserID "HH:MM" is the time when the Locked Print file was stored, and "UserID" is the User ID entered using the printer driver. E Press the {U}{T} keys to select [Delete Job], and then press the {OK} key - Ricoh Aficio SP 3400SF | User Guide - Page 120
with an "!" mark. The "!" mark indicates that the job has been canceled. Locked Print !HH:MM UserID "HH:MM" is the time when the Locked Print file was stored, and "UserID" is the user ID entered using the printer driver. To delete the log entry, proceed to the following steps. E Press the {OK - Ricoh Aficio SP 3400SF | User Guide - Page 121
. • {Clear/Stop}: Cancels the operation and returns the display to the initial screen. ❒ The machine keeps a log of the 10 most recent canceled jobs. If a Locked Print file is canceled when the machine's log is already full, the oldest log will be deleted automatically. ❒ The message "Locked - Ricoh Aficio SP 3400SF | User Guide - Page 122
then prints odd pages on the back sides of the paper. Important ❒ This function is only available when printing from a computer running a 3 Windows operating system using the PCL6 printer driver. ❒ The machine always uses tray 1 to print on the back sides of paper, regardless of the tray you - Ricoh Aficio SP 3400SF | User Guide - Page 123
quality settings you can configure are described below. For details, see the 3 printer driver Help. ❖ Changing the image printing method You can select to print with priority on print quality or print speed. When printing images, the higher the resolution of images, the longer the time required - Ricoh Aficio SP 3400SF | User Guide - Page 124
scaled to a size that the machine supports, so it can then be printed out. [Enable Large Papers] is not available with Mac OS X. ❖ Printing with a cover page You can add a cover page to the print job. You can select to leave the cover page blank, or print the first page of the document on the cover - Ricoh Aficio SP 3400SF | User Guide - Page 125
about the screen when the machine is in copier mode. By default, the display shows the copier screen when the machine is turned on. If the scanner or fax screen is shown on the display, press the {Copy} key on the control panel to switch to the copier screen. ❖ Screen in standby mode Ready A4 100 - Ricoh Aficio SP 3400SF | User Guide - Page 126
Function Basic Operation in Copier Mode This section describes the basic procedure for making photocopies. Important ❒ The original in the ADF takes precedence over the original on the exposure glass - Ricoh Aficio SP 3400SF | User Guide - Page 127
batches in the [Sort] setting under copy settings. ❒ If a paper jam occurs, printing stops after the current page has been printed out. After the jammed paper is removed, printing restarts from the jammed page automatically. ❒ If a scanning jam occurs in the ADF, copying is canceled immediately - Ricoh Aficio SP 3400SF | User Guide - Page 128
no printout. When the original is set in the ADF, scanning stops after the current page has been fed. ❖ While printing If copying is canceled during printing, the photocopy process is canceled after the current page has been printed out. 4 A Press the {Copy} key. BSP043S B Press the {Clear/Stop - Ricoh Aficio SP 3400SF | User Guide - Page 129
the reduction or enlargement ratio for the current job. ❖ Scaling There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. • Preset ratio 4 BSP091S 50%, 65%, 78%, 93%, 129%, 155%, 200%, 400% 50%, 71%, 82%, 93%, 122%, 141%, 200%, 400% • Custom - Ricoh Aficio SP 3400SF | User Guide - Page 130
Using the Copier Function B Press the {Reduce/Enlarge} key or {U}{T} keys to select the desired is displayed. • When the machine's mode is changed. • When the power is turned off. • When the machine's default for the same setting is changed. Reference For details about [Reduce/Enlarge], see p. - Ricoh Aficio SP 3400SF | User Guide - Page 131
it is set on the exposure glass. ❒ To use this function, the paper size used for printing copies must be set to A4, Letter, or Legal. ❖ 2-in-1 mode You can copy two pages of an original onto a single sheet of photocopied paper. Depending on the orientation of the original, the printout format can be - Ricoh Aficio SP 3400SF | User Guide - Page 132
Using the Copier Function ❖ 4-in-1 mode You can copy four pages of an original onto a single sheet of photocopied paper. Depending on the orientation of the original, the printout format can be selected from the following: • Portrait Row BSP096S • Portrait Column 4 BSP097S • Landscape Row BSP098S • - Ricoh Aficio SP 3400SF | User Guide - Page 133
A Press the {Reduce/Enlarge} key. Combining Multiple Pages BSP093S B Press the {Reduce/Enlarge} key or {U}{T} keys to . • When the machine's mode is changed. • When the power is turned off. • When the machine's default for the same setting is changed. Reference For details about [Reduce/Enlarge - Ricoh Aficio SP 3400SF | User Guide - Page 134
Copier Function Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an ID card, or other small document, onto one side of a sheet of paper. When copying onto A4 size paper function, the paper size used for printing copies must be - Ricoh Aficio SP 3400SF | User Guide - Page 135
Combining Multiple Pages Place the original in the center of the A5/Half Letter scan area. BSP100S D Press the {Start} key. A message , an ID card copy will always be made at 100%. ❒ You can change the machine's default [Reduce/Enlarge] setting to always make photocopies in ID card copy mode. ❒ - Ricoh Aficio SP 3400SF | User Guide - Page 136
Using the Copier Function Making 2-sided Copies This section describes how to make 2-sided copies by copying single-sided documents onto the front and back sides of each sheet. The Type 2 model supports automatic duplex copying, and the Type 1 model supports manual duplex copying. Making 2-sided - Ricoh Aficio SP 3400SF | User Guide - Page 137
❖ Top to Bottom • Portrait Making 2-sided Copies • Landscape BSP103S 4 BSP104S Use this procedure to set the machine to make 2-sided copies. A Press the {Copy} key. BSP043S B Press any menu key. BSP105S C Press the {U}{T} keys to select [Duplex Copy], and then press the {OK} key. D Press the - Ricoh Aficio SP 3400SF | User Guide - Page 138
to make 2-sided copies manually. A Place the odd-numbered pages of the original in the ADF. B Press the {Copy} key. C Press the {Start} key. D Sort the output paper in reverse order. E Load the output paper into the current tray. If using tray 1 or tray 2, reload the paper with the blank side down - Ricoh Aficio SP 3400SF | User Guide - Page 139
the settings if they are cleared. Reference To place the original, see p.84 "Placing Originals". To load paper in the trays, see p.65 "Loading Paper". For details about [Paper Select], see p.202 "Copy Settings". For details about [Auto Clear], see p.233 "Administrator Settings". 4 129 - Ricoh Aficio SP 3400SF | User Guide - Page 140
Using the Copier Function Specifying Scan Settings This section describes how to specify the { } key or {Clear/Stop} key to discard the current change and return to the initial screen. ❒ You can change the machine's default [Density] setting to always make copies with a specific density level. - Ricoh Aficio SP 3400SF | User Guide - Page 141
how to select the best document type for the original that you are scanning. There are three document types: ❖ Text Select this when the original of original: • Photographs 4 • Pages that are entirely or mainly photographs or pictures, such as maga- zine pages. ❖ Mixed Select this when the - Ricoh Aficio SP 3400SF | User Guide - Page 142
Using the Copier Function Note ❒ Press the { } key or {Clear/Stop} key to discard the current change and return to the initial screen. ❒ You can change the machine's default [Quality] setting to always make copies with a specific document type. ❒ Temporary job settings are cleared in the - Ricoh Aficio SP 3400SF | User Guide - Page 143
using the control panel and scanning from the computer (TWAIN scanning). The Screen in Scanner Mode This section provides information about the screen in scanner mode. By default, the display shows the copier screen when the machine is turned on. If the copier or fax screen is shown on the display - Ricoh Aficio SP 3400SF | User Guide - Page 144
environment, the Scan to FTP and Scan to Folder functions may require a user name and password to be correctly entered in the destination information. In such cases, after registering destinations, check that the user name and password are correctly entered by sending test documents to those - Ricoh Aficio SP 3400SF | User Guide - Page 145
to 64 characters. Name of e-mail sender. The name specified here will be shown under "From" or similar field of the recipient's email application. Can contain up 5 to 32 characters. File format of the scanned file when scanning in color. PDF or JPEG can be selected. PDF supports multiple pages - Ricoh Aficio SP 3400SF | User Guide - Page 146
, but JPEG does not. File format of the scanned file when scanning in black and white. PDF or TIFF can be selected. Both formats support multiple pages in a document. User name for logging in to the FTP server. Can contain up to 32 characters. Password for logging in to the FTP server. Can contain - Ricoh Aficio SP 3400SF | User Guide - Page 147
Select the scan resolution from 100x100, 150x150, 200x200, 300x300, 400x400, or 600x600 dpi. Specify the image density by clicking the right or left buttons. is the lightest, and is the dark- est. 5 Item One Touch Button Full Name Service Name Domain User Name Password Directory Setting - Ricoh Aficio SP 3400SF | User Guide - Page 148
the Scanner Function Item Setting Description File Format for Color/Gray Required File format of the scanned file when scanning in color. PDF or JPEG can be selected. PDF supports multiple pages in a document, but JPEG does not. File Format for B/W Required File format of the scanned file - Ricoh Aficio SP 3400SF | User Guide - Page 149
by entering its IP address. 5 B Click [Scan Destination]. C Click the [Scan to E-mail], [Scan to FTP] or [Scan to Folder] tab. D Select the entry to modify, and then click [Edit]. E Modify settings as necessary. F Enter the administrator password if required. G Click [Submit]. H Close the - Ricoh Aficio SP 3400SF | User Guide - Page 150
Using the Scanner Function Deleting Scan Destinations This section describes how to delete registered destinations. A Start the Web browser, and access the machine by entering its IP address. B Click [Scan Destination]. C Click the [Scan to E-mail], [Scan to FTP] or [Scan to Folder] tab. D - Ricoh Aficio SP 3400SF | User Guide - Page 151
functions other than Scan to USB are not possible from the control panel. Make sure there is no USB flash disk inserted in the machine. A Press the {Scanner} key. BSP044S Confirm that the following screen appears on the display. Ready Press Address B Place the original on the exposure glass - Ricoh Aficio SP 3400SF | User Guide - Page 152
then press the {OK} key. 5 The screen changes to show the names that match the characters you enter. E Press the {Start} key. BSP089S Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass. Next Scan? [1]Yes [2]No If you see this - Ricoh Aficio SP 3400SF | User Guide - Page 153
. ❒ If the [Multi Page in A Document] setting under scanner settings is enabled, you can scan multiple pages to create a single PDF or TIFF file containing all pages. However, if the file format is JPEG, a single-page file will be cre- 5 ated for every page scanned. ❒ If paper is jammed in the - Ricoh Aficio SP 3400SF | User Guide - Page 154
between Quick Dial entries Nos.1 to 10 and Nos. 11 to 20. BSP109S 5 ❖ Using the {Pause/Redial} key Press the {Pause/Redial} key to select the last used destination. BSP110S Note ❒ When you specify a scan destination, the machine's scan settings change au- tomatically according to the information - Ricoh Aficio SP 3400SF | User Guide - Page 155
disks cannot be used. A Insert your USB flash disk into the USB flash disk port. 5 BSP194S B Press the {Scanner} key. BSP044S "Loading..." appears on the display. Wait until the display changes to show the following screen (the duration depends on your USB flash disk). Ready Mono To USB Memory - Ricoh Aficio SP 3400SF | User Guide - Page 156
Using the Scanner Function C Place the original on the exposure glass or in the ADF. If necessary, configure advanced scan settings. D Press the {Start} key. BSP089S Depending on the machine's setting, you will see the following screen on the 5 display. When in black-and-white scanning mode: - Ricoh Aficio SP 3400SF | User Guide - Page 157
procedure. ❒ If the [Multi Page in A Document] setting under scanner settings is enabled, you can scan multiple pages to create a single PDF or TIFF file containing all pages. However, if the file format is JPEG, a single-page file will be created for every page scanned. ❒ If paper is jammed in the - Ricoh Aficio SP 3400SF | User Guide - Page 158
the Scanner Function ❒ If you specify the last used destination, the preset scan settings become effective again, even if you have changed the settings for the previous job. Specifying the scanning size according to the size of the original This section describes how to specify the scanning size - Ricoh Aficio SP 3400SF | User Guide - Page 159
Using the Control Panel • When the machine's mode is changed. • When the power is turned off. • When the machine's default for the same setting is changed. Reference For details about [Document Size], see p.207 "Scanner Settings". For details about [Auto Clear], see p.233 "Administrator Settings - Ricoh Aficio SP 3400SF | User Guide - Page 160
while the initial screen is displayed. • When the machine's mode is changed. • When the power is turned off. • When the machine's default for the same setting is changed. Reference For details about [Resolution], see p.207 "Scanner Settings". For details about [Auto Clear], see p.233 "Administrator - Ricoh Aficio SP 3400SF | User Guide - Page 161
a TWAIN-compatible application. PageManager, which is provided on the driver CD-ROM, can be used for TWAIN scanning. Listed below are some of the useful features of PageManager. Note that the PageManager features are subject to change depending on its version. • Share files by converting them to - Ricoh Aficio SP 3400SF | User Guide - Page 162
, see the manual for PageManager. • Scanning originals into another application. • Passing the scanned files to an OCR application. • Passing the scanned files to an email application to send as attachments. • Saving the scanned files in a preset folder. ❒ The machine supports WIA scanning, an - Ricoh Aficio SP 3400SF | User Guide - Page 163
[TWAIN...]. E In the [Select Source] dialog box, select the scanner, and then click [OK]. F On the [Tools] menu, select [Scan Setting...]. 5 For details, see the TWAIN driver Help or the manual for PageManager. G Configure the scan settings as required, and then click [OK]. For details, see - Ricoh Aficio SP 3400SF | User Guide - Page 164
configure in the TWAIN dialog box. 5 1. Scanner: Select the scanner you want to use. The scanner you select becomes the default scanner. Click [Refresh] to discover all available scanners connected via USB or the network. 2. Paper: Select [Reflective] to scan from the exposure glass, or [Automatic - Ricoh Aficio SP 3400SF | User Guide - Page 165
maximum of 10 previously 5 4. Mode: Select from color, grayscale, or blackand-white. used scan areas. To remove a scan task, select the number of the task, and then click [Remove]. When scanning from the exposure glass, you can select [Auto Crop] 5. Resolution: to let the scanner automatically - Ricoh Aficio SP 3400SF | User Guide - Page 166
Using the Scanner Function 5 156 - Ricoh Aficio SP 3400SF | User Guide - Page 167
Function This chapter describes the fax functions. The Screen in Fax Mode This section provides information about the screen in fax mode. By default, the display shows the copier screen when the machine is turned on. If the copy or scanner screen is shown on the display, press the {Facsimile} key - Ricoh Aficio SP 3400SF | User Guide - Page 168
Fax Admin Settings], and then press the {OK} key. C If you are requested to enter a password, enter the password using the num- ber keys, and then press the {OK} key. D Press the {U}{T} keys to select [Date/Time Setup key. You can press the {U}{T} keys to change the value in the increments of 1. I - Ricoh Aficio SP 3400SF | User Guide - Page 169
} key to return to the initial screen. Note ❒ You can press the { } key to exit to the previous level of the menu tree. ❒ A password for accessing the [Admin Settings] menu can be specified in [Ad- min Menu Lock]. 6 ❒ Only dates that correspond with the year and month can be set. Incompatible - Ricoh Aficio SP 3400SF | User Guide - Page 170
see p.265 "Backing Up the Machine's Settings". Registering Fax Destinations Using the Control Panel This section describes how to Press the {U}{T} keys to select [Fax Directory], and then press the {OK} key. C If you are requested to enter a password, enter the password using the num- ber keys, and - Ricoh Aficio SP 3400SF | User Guide - Page 171
set- tings. ❒ To use tone services on a pulse-dialing line, insert "p" in the fax number. "p" switches the dialing mode from pulse to tone temporarily. ❒ A password for accessing the [Fax Directory] menu can be specified in [Admin Menu Lock]. Reference For details about entering characters - Ricoh Aficio SP 3400SF | User Guide - Page 172
press the {Clear/Stop} key. Note ❒ You can press the { } key to exit to the previous level of the menu tree. ❒ A password for accessing the [Fax Directory] menu can be specified in [Admin Menu Lock]. Reference For details about entering characters, see p.88 "Entering Characters". For details about - Ricoh Aficio SP 3400SF | User Guide - Page 173
to delete registered destination. A Press the {User Tools} key. BSP051S B Press the {U}{T} keys to select [Fax Directory], and then press the {OK} key. C If you are requested to enter a password, enter the password using the num- ber keys, and then press the {OK} key. D Press the {U}{T} keys to - Ricoh Aficio SP 3400SF | User Guide - Page 174
to the previous level of the menu tree. ❒ A password for accessing the [Fax Directory] menu can be specified in [Ad- min Menu Lock]. Reference For details about [Admin Menu Lock], see p.233 "Administrator Settings". Registering Fax Destinations Using Web Image Monitor This section describes how to - Ricoh Aficio SP 3400SF | User Guide - Page 175
pause. You can specify the length of the pause time in the [Pause Key Time] setting under fax transmission settings. ❒ To use tone services on a pulse-dialing line, insert "p" in a fax number. "p" switches the dialing mode from pulse to tone temporarily. Reference For details about [Pause Key Time - Ricoh Aficio SP 3400SF | User Guide - Page 176
the entry to modify, and then click [Edit]. E Modify settings as necessary. F Enter the administrator password if required. G Click [Submit]. H Close the Web browser. Deleting fax destinations This section describes how to delete registered destination. A Start the Web browser and access the - Ricoh Aficio SP 3400SF | User Guide - Page 177
the basic operations for sending a fax. Important ❒ It is recommended that you call the receiver and confirm with them this mode, you can send a fax to multiple destinations. 6 ❖ Immediate Transmission In this mode, the machine scans the original and faxes it simultaneously, without storing it - Ricoh Aficio SP 3400SF | User Guide - Page 178
the {OK} key. For Memory Transmission, select [Off]. For Immediate Transmission, select [On] or [Next Fax Only]. The new setting is displayed with an "p" symbol, indicating that the setting 6 has been changed. E Confirm the setting, and then press the { } key. F Press the {Clear/Stop} key to - Ricoh Aficio SP 3400SF | User Guide - Page 179
[Pause Key Time] setting under fax transmission settings. ❒ To use tone services on a pulse-dialing line, insert "p" in a fax number. "p" switches the dialing scanning the originals. In this case, the screen prompts you to cancel the transmission or to send only the pages that have been scanned - Ricoh Aficio SP 3400SF | User Guide - Page 180
Using the Fax Function ❒ If paper is jammed in the ADF, the jammed page has not been scanned properly. When the machine is in Immediate Transmission mode, resend the fax starting from the jammed page. When in Memory Transmission mode, scan the entire originals again. Reference For details about - Ricoh Aficio SP 3400SF | User Guide - Page 181
see p.175 "Specifying the des- tination using the broadcast function". 6 Specifying the Fax Destination This section describes how to specify the destination when sending a fax. Other than entering the destination fax number using the number keys, you can specify destinations using the following - Ricoh Aficio SP 3400SF | User Guide - Page 182
a report. Reference For details about registering the Quick Dial entries, see p.160 "Registering Fax Destinations". For details about printing the Quick Dial list, see p.228 "Reports Print". Specifying the destination using Speed Dial This section describes how to select a destination registered as - Ricoh Aficio SP 3400SF | User Guide - Page 183
Entering a Speed Dial number A Press the {Facsimile} key. Sending a Fax BSP045S B Press the {Address Book} key twice. 6 BSP108S C Enter the registered number (1-50) of the Speed Dial entry using the num- ber keys, and then press the {OK} key. BSP113S 173 - Ricoh Aficio SP 3400SF | User Guide - Page 184
Using the Fax Function Searching by Speed Dial name A Press the {Facsimile} key. BSP045S B Speed Dial entry's name using the num- ber keys. Each time you enter a character, the display changes to show matching names. BSP114S D Confirm that the desired entry is shown on the display, and then press the - Ricoh Aficio SP 3400SF | User Guide - Page 185
Book, only the Speed Dial entries will be found, not the Quick Dial entries. ❒ You can check the registered names and fax numbers by printing a report. Reference For details about entering characters, see p.88 "Entering Characters". For details about registering the Speed Dial entries, see p.160 - Ricoh Aficio SP 3400SF | User Guide - Page 186
Using the Fax Function Note ❒ While specifying multiple destinations, you can press the {Clear/ Memory Transmission mode temporarily. ❒ While broadcasting, pressing the {Clear/Stop} key cancels the fax to the cur- rent destination only. Specifying the destination using the redial function You can - Ricoh Aficio SP 3400SF | User Guide - Page 187
the On Hook Dial function. If you have an extra telephone, you can talk and send a fax in one call. Important ❒ This function is available in Immediate Transmission mode only. Sending a fax using On Hook Dial The On Hook Dial function allows you to check the destination's status while listening - Ricoh Aficio SP 3400SF | User Guide - Page 188
the handset of the external telephone. C Specify the destination using the external telephone. D When the other party answers, ask them to press their fax start button. E If you hear a high pitched tone, press the {Facsimile} key, and then press the {Start} key. 6 BSP089S F Press {1}, and then press - Ricoh Aficio SP 3400SF | User Guide - Page 189
the initial screen is displayed. • When the machine's mode is changed. • When the power is turned off. • When the machine's default for the same setting is changed. Reference For details about [Density], see p.210 "Fax Transmission Settings". For details about [Auto Clear], see p.233 "Administrator - Ricoh Aficio SP 3400SF | User Guide - Page 190
initial screen is displayed. • When the machine's mode is changed. • When the power is turned off. • When the machine's default for the same setting is changed. Reference For details about [Resolution], see p.210 "Fax Transmission Settings". For details about [Auto Clear], see p.233 "Administrator - Ricoh Aficio SP 3400SF | User Guide - Page 191
fax machine, without printing the document. Important ❒ This functions is supported by Windows 2000/XP/Vista and Windows Serv- er 2003/2003 R2/2008. Mac OS X does not support this function. Configuring the LAN-Fax Address Book This section describes the LAN-Fax Address Book. Configure the LAN-Fax - Ricoh Aficio SP 3400SF | User Guide - Page 192
Using the Fax Function D Click the [Address Book] tab. Note ❒ The procedure for opening the driver's properties may vary depending on the operating system. This section describes how to register destinations in the LAN-Fax Address Book. A Open the LAN-Fax Address Book, and then click [Add User]. - Ricoh Aficio SP 3400SF | User Guide - Page 193
if the name you specified already exists in the LAN-Fax Address Book. To register the destination under a different name, click [No] and enter a different name. Clicking [Yes] allows you to register it under the same name. ❒ You can partly modify an existing destination and register it as a new - Ricoh Aficio SP 3400SF | User Guide - Page 194
the dialog box without modifying the original destination, click [Cancel]. Note ❒ A message appears if the name you specified already exists in the LAN-Fax Address Book. To register the destination under a different name, click [No] and enter a different name. Clicking [Yes] allows you to register - Ricoh Aficio SP 3400SF | User Guide - Page 195
group name. ❒ A single destination can be included in more than one group. Modifying groups This section describes how to modify registered groups. A Open the LAN-Fax Address Book, select the group you want to modify from the [User List], and then click [Edit]. 6 B To add a destination to the group - Ricoh Aficio SP 3400SF | User Guide - Page 196
group does not delete the destinations it contains from the LAN-Fax Address Book. Exporting/Importing LAN-Fax Address Book data 6 This section describes how to export or import LAN-Fax Address Book data. ❖ Exporting LAN-Fax Address Book data LAN-Fax Address Book data can be exported to a file in CSV - Ricoh Aficio SP 3400SF | User Guide - Page 197
Book. • [Overwrite All]: Imports the current and subsequent destinations under the same names as existing destinations, overwriting the data in the LAN-Fax Address Book. • [Cancel]: Cancels the import operation. If a destination does not contain a name, or invalid characters are used in the - Ricoh Aficio SP 3400SF | User Guide - Page 198
lower the resolution or reduce the number of pages and try again. A Open the file you want to send. B On the [File] menu, click [Print...]. C Select the LAN-Fax driver as the printer, and then click [OK]. D To specify a destination from the LAN-Fax Address Book, select a destina- tion from [User - Ricoh Aficio SP 3400SF | User Guide - Page 199
in the LAN-Fax driver's proper- ties. 6 Reference For details about [Pause Key Time], see p.210 "Fax Transmission Settings". is receiving a fax from the computer Cancel the fax from the computer. A Double-click the printer icon on the task bar of your computer. B Select the print job you want - Ricoh Aficio SP 3400SF | User Guide - Page 200
. A On the [File] menu, click [Print...]. B Select the LAN-Fax driver as the printer, and then click a button such as [Ad- vanced Options] or [Properties] to open the driver's properties. LAN-Fax driver properties dialog box appears. C Click the [Setup] tab. D Configure settings as necessary, and - Ricoh Aficio SP 3400SF | User Guide - Page 201
Select this for a document with small print. • Photo Select this for a document with images such as photographs or shaded drawings. 4. About... Displays the version of the LAN-Fax driver. 5. Restore Defaults Restores the settings to their factory defaults. Note ❒ The settings configured here are - Ricoh Aficio SP 3400SF | User Guide - Page 202
to use this machine as a telephone. ❒ Only A4, Letter, or Legal size paper can be used for printing faxes. ❒ If tray 2 is installed, you can select which tray to feed paper from in the [Tray Use: Fax] setting. Reference For details about connecting an external telephone with this machine, see - Ricoh Aficio SP 3400SF | User Guide - Page 203
when an external telephone or telephone answering device is connected: • Manual mode (manual reception) In this mode, you must answer calls with an external telephone. If a call is a fax call, you have to start the fax reception manually. • Fax Only mode (auto reception) In this mode, the machine - Ricoh Aficio SP 3400SF | User Guide - Page 204
the machine is ringing, a normal telephone call starts. If you hear a fax calling tone or no sound, receive the fax manually. Reference For details about [Ring Count Delay], see p.213 "Fax System Settings". For details about manually receiving a fax, see p.194 "Receiving a Fax in Manual Mode". 194 - Ricoh Aficio SP 3400SF | User Guide - Page 205
up the handset, the machine starts to receive the fax automatically. • To start a normal telephone call, pick up the handset, press the {Facsimile} key, and then press the {Clear/Stop} key. If you hear a fax calling tone or no sound, receive the fax manually. • If you pick up the handset but the - Ricoh Aficio SP 3400SF | User Guide - Page 206
for 30 seconds even if the external tele- phone answering device goes on-hook, unless you press the {Clear/Stop} key and disconnect the call. Reference For details about manually receiving a fax, see p.194 "Receiving a Fax in Manual Mode". For details about [Overall Ringings w/ TAD], see p.213 - Ricoh Aficio SP 3400SF | User Guide - Page 207
and adjust the machine's operational settings using the control panel. The machine can be operated using its default, but the configuration can be changed depending on the needs of the user. Changes to settings are stored even if the machine is turned off. Basic Operation Using the Menu Screen This - Ricoh Aficio SP 3400SF | User Guide - Page 208
type of the original, and then press the {OK} key. Quality Text * The new setting is displayed with a "p" symbol, indicating that the setting has been changed. E Confirm the setting, and then press the { } key. F Press the {Clear/Stop} key to return to the initial screen. Note ❒ You can press the - Ricoh Aficio SP 3400SF | User Guide - Page 209
(Menu key setting) Paper Select Sort Quality Density Reduce/Enlarge Duplex Copy ❖ Scan Settings (Menu key setting) Document Size Multi Page in A Document Limitless Scan 7 Color Compressed Ratio Resolution Density Limitation Of Size Of Mail Color Mode ❖ Fax Transmission Settings (Menu key - Ricoh Aficio SP 3400SF | User Guide - Page 210
Volume Paper Settings I/O Timeout Auto Continue Toner Saver Mode Cartridge&Parts 7 Scanner Carriage Low Humidity Mode Scan Warm-up Time User Registration ❖ Network Settings ({User Tools} key setting) Ethernet IP Configuration ❖ Reports Print ({User Tools} key setting) Configuration Page - Ricoh Aficio SP 3400SF | User Guide - Page 211
} key setting) Date/Time Setup User Settings TEL Line Type PBX Selection PBX Access Digit Default Mode Auto Clear Power Saver Display Language Country Code Setting Default Admin Menu Lock ❖ PDL Settings ({User Tools} key setting) Paper Input List Print System PCL Menu 7 PS Menu Reference - Ricoh Aficio SP 3400SF | User Guide - Page 212
Configuring the Machine Using the Control Panel Copy Settings This section describes how to configure the copy settings. Changing Copy Settings The procedure for changing the sort copy setting is provided as an example. A Press the {Copy} key. BSP043S B Press any menu key. 7 BSP105S C Press the - Ricoh Aficio SP 3400SF | User Guide - Page 213
switches to another tray to continue printing. If all trays run out of paper, reload paper. If tray 2 is not installed, only [Tray1] and [Bypass Tray] appear. Default: [Tray1] • Tray1 • Tray2 • Bypass Tray 7 • A4 • LTR ❖ Sort Configures the machine to sort the output pages into sets when - Ricoh Aficio SP 3400SF | User Guide - Page 214
by which copies are enlarged or reduced. Default: 100% • 50% • 65% ( model only) • 71% ( model only) • 78% ( model only) 7 • 82% ( • 93% model only) • 100% • 2in1 Select this to photocopy two pages of an original onto a single sheet of paper. When selecting this option, also select the - Ricoh Aficio SP 3400SF | User Guide - Page 215
Copy Settings • 4in1 Select this to photocopy four pages of an original onto a single sheet of paper. When selecting this option, also select the orientation and layout. • Portrait Row BSP096S • Portrait Column BSP097S • Landscape Row 7 BSP098S • Landscape Column BSP099S • 122% ( model only) • - Ricoh Aficio SP 3400SF | User Guide - Page 216
of each sheet. This function is only available for the Type 2 model. Note that enabling this setting automatically disables the [ID Card Copy] setting. Default: [Off] • Off • Top to Top Select this to make 2-sided copies in top-to-top copy orientation. Also, select portrait or landscape for the - Ricoh Aficio SP 3400SF | User Guide - Page 217
for changing the setting for creating a single file containing multiple pages is provided as an example. A Press the {Scanner} key. BSP044S B Press any menu key. 7 BSP105S C Press the {U}{T} keys to select [Multi Page in A Document], and then press the {OK} key. Scan Settings Multi Page in - Ricoh Aficio SP 3400SF | User Guide - Page 218
level of the menu tree. Scanner Setting Parameters This section describes the scanner setting parameters. Important ❒ Some Page in A Document Sets the machine to create a single file containing all pages when scanning multiple pages. 7 Note that a scanned file can contain multiple pages - Ricoh Aficio SP 3400SF | User Guide - Page 219
maximum size of a file that can be sent by e-mail. Default: [1 MB] 7 • 1 MB • 2 MB • 3 MB • 4 MB • 5 MB • No Limit ❖ Color Mode Specifies the scanning mode using the control panel. Default: [Mono] • Mono The machine creates 1-bit black-and-white images. Images contain only black and white - Ricoh Aficio SP 3400SF | User Guide - Page 220
Configuring the Machine Using the Control Panel Fax Transmission Settings This section describes how to configure the fax transmission settings. Changing Fax Transmission Settings The procedure for setting the resolution for scanning the original is provided as an example. A Press the {Facsimile} - Ricoh Aficio SP 3400SF | User Guide - Page 221
Immediate Transmission. • Next Fax Only Select this when using Immediate Transmission for the next transmission only. ❖ Resolution Specifies the resolution to use for scanning originals. 7 Default: [Standard] • Standard Select this when the original is a printed or typewritten document with - Ricoh Aficio SP 3400SF | User Guide - Page 222
Code] setting under [Admin Settings], in five-minute intervals. Default: [On] • Off • On ❖ Transmitter Header Sets the machine to add a header to every fax you send. The header includes the current date and time, user fax name and number, job ID, and page information. Default: [On] • Off • On - Ricoh Aficio SP 3400SF | User Guide - Page 223
This section describes how to configure the fax system settings. Changing Fax System Settings The procedure for setting the tray for printing faxes is provided as an example. A Press the {User Tools} key. BSP051S B Press the {U}{T} keys to select [Fax Settings], and then press the {OK} key - Ricoh Aficio SP 3400SF | User Guide - Page 224
of paper. Note that the machine only reduces the size down to 74%. If further reduc- tion is required to fit the fax on a single sheet, it will be printed on separate sheets without being reduced. Default: [On] (Default may be [Off] depending on the [Country Code] setting under [Admin Settings - Ricoh Aficio SP 3400SF | User Guide - Page 225
that only A4, Letter, or Legal size paper can be used for printing faxes. Make sure to select a tray that contains paper of the valid size. If tray 2 is not installed, only [Tray1 Only] appears. Default: [Auto] • Auto The machine uses tray 1 and tray 2 if they contain paper of the same size. In this - Ricoh Aficio SP 3400SF | User Guide - Page 226
every fax transmission. • Always Prt Img Prints a report with an image of the original for every fax transmission. • Not Printed • Activity Report Sets the machine to print an activity report automatically for every 100 fax jobs (both sent and received). Default: [Auto Print] • Auto Print 216 - Ricoh Aficio SP 3400SF | User Guide - Page 227
This section describes the fax Quick Dial/Speed Dial settings. Registering Fax Destinations in Fax Quick Dial/Speed Dial Register fax destinations in the Address Book using this menu. Note ❒ A password for accessing the [Fax Directory] menu can be specified in [Admin Menu Lock]. Reference For - Ricoh Aficio SP 3400SF | User Guide - Page 228
Speaker Volume D Press the {U}{T} keys to select [Keypad Volume], and then press the {OK} key. Speaker Volume Keypad Volume E Press the {U}{T} keys to change the volume, and then press the {OK} key. Keypad Volume 1 * The new setting is displayed with an "p" symbol, indicating that the setting has - Ricoh Aficio SP 3400SF | User Guide - Page 229
Speaker Volume Specifies the volume of the sounds produced by the machine. Default: 1 for [Keypad Volume], and 2 for other parameters. • Keypad Off) •1 •2 •3 7 • Ring Volume Specifies the volume of the ring when a call is received. • 0(Off) •1 •2 •3 • Line Mon. Vol Specifies the volume of - Ricoh Aficio SP 3400SF | User Guide - Page 230
it is installed. Default for all trays: [Plain Paper] • Tray1 Paper 7 Thin Paper(52-64g/m2), Plain Paper, Recycled, Color, Letterhead, Preprinted, Prepunched, Label Paper, Bond Paper, Cardstock, Thick Paper 1(100-130g/m2), Thick Paper 2(131-162g/m2) • Tray2 Paper Thin Paper(52-64g/m2), Plain - Ricoh Aficio SP 3400SF | User Guide - Page 231
originally used for installing the printer/LAN-Fax driver under a USB connection will Print files. Within this time, you can print or delete the new Locked Print file. You can also print or delete an existing Locked Print file so that the new Locked Print file can be stored in the machine. Default - Ricoh Aficio SP 3400SF | User Guide - Page 232
Sets the machine to print using a reduced amount of toner. Default: [Off] • On 7 • Off ❖ Cartridge&Parts Displays information about consumables. • Print Cartridge Displays the remaining amount of toner. • Black Life (New), , , , , placing) • Fuser Unit • Fuser Unit Life Displays the - Ricoh Aficio SP 3400SF | User Guide - Page 233
higher. • Longer Select this if the room temperature is about 18 °C (64.4 °F) or lower. This prolongs the warm-up time for the machine's scanning unit by about 10 seconds. ❖ User Registration Adjust the registration of each tray if necessary. You can adjust the registration value (mm) between -15 - Ricoh Aficio SP 3400SF | User Guide - Page 234
Using the Control Panel • Vert. Tray2 Select this to adjust the tray 2 registration vertically. • Horiz. Bypass Select this to adjust the bypass tray registration horizontally. • Vert. Bypass Select this to adjust the bypass tray registration vertically. • Horiz. Dup. Back Select this to adjust the - Ricoh Aficio SP 3400SF | User Guide - Page 235
changing the network speed is provided as an example. A Press the {User Tools} key. BSP051S B Press the {U}{T} keys to select [Network Settings], and then press the {OK} key. Menu 7 Network Settings C If you are requested to enter a password, enter the password that it is now the default. 225 - Ricoh Aficio SP 3400SF | User Guide - Page 236
to return to the initial screen. Note ❒ A password for accessing the [Network Settings] menu can be specified in [Admin Menu Lock]. ❒ You can press the { } key matches your network environment. For most networks, the default setting is the optimum setting. Default: [Auto] • Auto • 100M Full Dup • - Ricoh Aficio SP 3400SF | User Guide - Page 237
gateway address automatically from a DHCP server. When DHCP is used, you cannot specify the IP address, subnet mask, or default gateway address manually. Default: [On] • On • Off • IP Address Specifies the machine's IP address when DHCP is not used. Use this menu to check the current IP address - Ricoh Aficio SP 3400SF | User Guide - Page 238
Page Prints general information and the current configurations of the machine. ❖ Activity Report Prints a fax transmission and reception report for the last 100 jobs. ❖ Memory List Prints a list of unsent fax jobs remaining in the machine's memory. ❖ Quick Dial List Prints a list of scan and fax - Ricoh Aficio SP 3400SF | User Guide - Page 239
is installed. • Bypass Tray Shows paper size and type settings. • Tray 1 Shows paper size and type settings. • Tray 2 Shows paper size and type settings. ❖ Cartridge & Parts Information Shows the information about supply levels. • Black Toner • Fuser Unit • Transfer Roller • Paper Feed Roller 7 229 - Ricoh Aficio SP 3400SF | User Guide - Page 240
the Control Panel ❖ Counter Info • Total Mode • Print Mode • Scan Mode • Fax Mode • Copy Mode • Both Sides ❖ Network Info Shows the settings for the following items: • MAC Address • Network Speed • TCP/IP • SNMP • Email • Email Enable • Primary SMTP/POP3 Server • Authentication Method - Ricoh Aficio SP 3400SF | User Guide - Page 241
using the control panel number keys: shows the dialed fax number. • If the fax was sent from the computer (LAN-Fax): shows the dialed fax number. ❖ Pages Shows the number of pages transmitted or received. ❖ Results Shows the result of a fax transmission or reception. If an error occurred during the - Ricoh Aficio SP 3400SF | User Guide - Page 242
Time Shows the time at which a transmission was completed. ❖ Type Shows the transmission method. ❖ Scan Destination Shows the scan destination. ❖ File Shows the number of files scanned. ❖ Color Shows whether scanning was performed in color or black and white. ❖ Format 7 Shows the file format - Ricoh Aficio SP 3400SF | User Guide - Page 243
you are requested to enter a password, enter the password using the num- ber keys, and then press the {OK} key. D Press the {U}{T} keys to select [Default Mode], and then press the {OK} key. Admin Settings Default Mode E Press the {U}{T} keys to select [Copy] or [Fax], and then press the {OK} key - Ricoh Aficio SP 3400SF | User Guide - Page 244
Admin Menu Lock], see p.233 "Administrator Settings". Administrator Setting Parameters This section describes administrator setting parameters. ❖ Date/Time Setup the time of the machine's internal clock. Default for [Time Format]: [12 hours], [ a fax. • User Fax # Specifies the fax number of - Ricoh Aficio SP 3400SF | User Guide - Page 245
failures in fax transmissions. Default: [Tone a private branch exchange (PBX). Default: [PSTN] • PSTN • PBX send faxes to outside destinations. Default: 9 • 000 to 999 7 ❖ Default Mode mode is displayed. Default: [Copy] • Copy • Fax ❖ Auto Clear Default Mode]. Default: [On] (30 seconds) • On (30 sec - Ricoh Aficio SP 3400SF | User Guide - Page 246
. The machine recovers from Energy Saver mode when it receives a print job, prints a received fax, or when the {Copy}, or {Start} key is pressed power consumption is higher in Energy Saver mode 1 than in Energy Saver mode 2. Default: [Off] • Off • On (30 seconds) • EnergySaverMode2 The machine enters - Ricoh Aficio SP 3400SF | User Guide - Page 247
Resets the network settings to their defaults. • Clear Fax Directory • Not Execute Exits to the previous level of the menu tree without clearing the settings. • Execute Clears the fax Quick Dial/Speed Dial destinations. ❖ Admin Menu Lock Specifies a four-digit password for accessing the [Fax - Ricoh Aficio SP 3400SF | User Guide - Page 248
Configuring the Machine Using the Control Panel PDL Settings This section describes the PDL settings. Changing PDL Settings The procedure for changing the setting for duplex printing is described as an example. A Press the {User Tools} key. BSP051S 7 B Press the {U}{T} keys to select [PDL - Ricoh Aficio SP 3400SF | User Guide - Page 249
. ❖ Paper Input • Tray Priority Specifies the tray that the machine checks first for paper that matches the print. [Tray2] appears only when it is installed. Default: [Tray1] • Tray1 • Tray2 • Bypass Tray ❖ List Print Prints lists showing configurations on the machine. [Duplex Test Page] appears - Ricoh Aficio SP 3400SF | User Guide - Page 250
Duplex Sets the machine to print on both sides of paper according to the specified binding method. Default: [Off] • Off • Long Edge Bind • Short Edge Bind • Blank Page Print Sets the machine to print blank pages. 7 When cover sheet printing is enabled from the printer driver, cover sheets are - Ricoh Aficio SP 3400SF | User Guide - Page 251
conditions when using PCL for printing. • Orientation Specifies the page orientation. Default: [Portrait] • Portrait • Landscape • Form Lines Specifies the number of lines per page. Default: 60, 64 • 5 to 128, in increments of 1 • Font Number Specifies the ID of the default font you want - Ricoh Aficio SP 3400SF | User Guide - Page 252
area of A4 size paper, reducing side margin width. Default: [Off] • On • Off • Append CR To LF Sets the machine to append a CR code to each LF code to print text data clearly. Default: [Off] • On • Off • Resolution Specifies the print resolution in dots per inch. Default: [600X600 1Bit] • 600X600 - Ricoh Aficio SP 3400SF | User Guide - Page 253
• Configuring the machine's settings • Printing reports • Registering scan and fax destinations • Configuring the user restriction settings • Configuring network settings • Setting a password for changing the machine's configuration • Restoring the default values for the machine's configuration - Ricoh Aficio SP 3400SF | User Guide - Page 254
supported Web browser or the Web browser has JavaScript and cookies disabled, display and operation problems may occur. ❒ If you are using a proxy server, configure the Web browser settings as necessary. For details about the settings, contact your network administrator. ❒ The previous page - Ricoh Aficio SP 3400SF | User Guide - Page 255
you access the machine using Web Image Monitor, the main page appears in your browser's window. A Launch the Web browser. B In the Web browser Knowledge Base is not available in certain languages. Changing the Interface Language Select the desired interface language from the [Web Language] list. - Ricoh Aficio SP 3400SF | User Guide - Page 256
main page to display system information, paper tray status and toner page. Shows the current messages on the machine's display. ❖ Print Cartridge & Replaceable Parts Information Item Black Toner Fuser Unit Transfer Roller Unit Paper Feed Roller Unit Description Shows the amount of black toner - Ricoh Aficio SP 3400SF | User Guide - Page 257
number of pages printed using the printer driver and lists/reports printed from the [List Print] menu under [PDL Settings]. Shows the number of color pages scanned and transmitted (always shows 0 for printed and copied pages). Shows the number of black-and-white pages printed, scanned, and copied - Ricoh Aficio SP 3400SF | User Guide - Page 258
Description Shows the total number of pages printed using the printer driver, lists/reports printed from the [List Print] menu under [PDL Settings] and [Reports Print] menu, and copy and fax outputs. Description Shows the total number of pages printed on both sides. Note ❒ Duplex counter appears - Ricoh Aficio SP 3400SF | User Guide - Page 259
page for configuring the machine settings. This page contains six tabs: [Speaker Volume], [Paper Settings], [Copy], [Fax], [Printer], and [Toner is pressed from 0 (sound off) to 3. Select the volume of the ring when a call is received from 0 (sound off) to 3. Select the volume of the sound from the - Ricoh Aficio SP 3400SF | User Guide - Page 260
Using Web Image Monitor Configuring the Paper Settings Click the [Paper Settings] tab on the machine settings page to configure the paper settings. ❖ Tray 1 Item Paper Size Paper Type 8 ❖ Tray 2 Item Paper Size Paper Type 250 Description Select the paper size for tray 1 from the following: A4, B5 - Ricoh Aficio SP 3400SF | User Guide - Page 261
, Letterhead, Bond Paper, Cardstock, Label Paper, Envelope, OHP. Note ❒ The information about tray 2 appears only when it is installed. Specifying the Size of Paper for Printing Copies Click the [Copy] tab on the machine settings page to specify the size of paper for printing copies. 8 251 - Ricoh Aficio SP 3400SF | User Guide - Page 262
paper. Note ❒ If tray 2 is not installed, only [Tray1] and [Bypass Tray] appear. Specifying the Tray for Printing Faxes Click the [Fax] tab on the machine settings page to specify the tray for printing faxes. 8 ❖ Tray Selection Item Tray Selection Description Select the tray for printing faxes - Ricoh Aficio SP 3400SF | User Guide - Page 263
] tab on the machine settings page to specify the tray priority for the printer function. ❖ Tray Priority Item Tray Priority Description Select the tray that the machine checks first for paper that matches the print job from tray 1, tray 2, or bypass tray. Note ❒ If tray 2 is not installed, only - Ricoh Aficio SP 3400SF | User Guide - Page 264
100 destinations can be registered. See the scan and fax sections for more information on registering destinations. Reference For details about registering scan destinations, see p.134 "Registering Scan Destinations". For details about registering fax destinations using Web Image Monitor, see p.164 - Ricoh Aficio SP 3400SF | User Guide - Page 265
According to User Restricting Machine Functions According to User You can set the machine to require a user ID when someone tries to copy, send faxes, or scan using the control panel. Using Web Image Monitor, you can select the function you want to restrict, and register the users who can use - Ricoh Aficio SP 3400SF | User Guide - Page 266
on the network settings page to display network information. ❖ General Status 8 Item Link Status IPP Printer Name Network Version MAC Address ❖ TCP/ the version of the machine's network module (a part of the machine firmware). Shows the MAC address of the machine. Description Select whether the - Ricoh Aficio SP 3400SF | User Guide - Page 267
the Network Application Settings Click the [Network Application] tab on the network settings page to configure the network application settings. ❖ Network Scan Settings Item E-mail FTP Folder Max Size ❖ Network Print Settings Item IPP FTP RAW Port # LPR Description Select to enable the - Ricoh Aficio SP 3400SF | User Guide - Page 268
mDNS Printer Name Description the [DNS] tab on the network settings page to configure the DNS settings. ❖ DNS to specify domain name servers manually or receive DNS information from 16 characters. Note ❒ If you are using the Scan to Folder function on a network that uses Active Di- - Ricoh Aficio SP 3400SF | User Guide - Page 269
Settings Click the [Alert Messages] tab on the network settings page to configure the alert message settings. ❖ Alert 1/Alert 2 Item Display Name Email Address Paper Jam No Paper Toner Cartridge Low Service Required Toner Cartridge End Cover Open Description Enter a sender name for alert e-mail - Ricoh Aficio SP 3400SF | User Guide - Page 270
the SNMP Settings Click the [SNMP] tab on the network settings page to configure the SNMP settings. ❖ SNMP Setting Item SNMP ❖ Trap Trap Community 260 Description Select whether to enable the machine to use SNMP services. Description Select whether to enable the machine to send traps to the - Ricoh Aficio SP 3400SF | User Guide - Page 271
Item Location Contact Configuring the Network Settings Description Enter the location of the machine. The location entered here is displayed on the main page. Can contain up to 64 characters. Enter the contact information of the machine. The contact information entered here is displayed on the main - Ricoh Aficio SP 3400SF | User Guide - Page 272
to 64 characters. Enter the number of seconds the machine waits before considering an SMTP operation to have timed out (1 to 999). Select a time zone according your geographic location. Selecting a different time zone may cause transmission date and time to be incorrect for email sent by the Scan to - Ricoh Aficio SP 3400SF | User Guide - Page 273
for the last 100 jobs. Prints a list of unsent fax jobs remaining in the machine's memory. 8 Prints a list of Quick Dial entries. Prints a list of Speed Dial entries. Prints a list of scan destinations. Prints a scan transmission report. Prints the maintenance page. Note ❒ Reports cannot be - Ricoh Aficio SP 3400SF | User Guide - Page 274
Administrator Settings Click [Admin Settings] to display the page for configuring the administrator settings. This page contains six tabs: [Password], [Default Settings], [Backup Settings], [Restore Settings], [Date/Time Setup], and [Power Saver]. Configuring the Password Click the [Password] tab on - Ricoh Aficio SP 3400SF | User Guide - Page 275
[Alert Messages], [SNMP], and [SMTP] pages, as well as the administrator password for Web Image Monitor. Backs up the menu settings that are not related to the network. Backs up scan destinations to a file. Backs up user restriction settings to a file. Backs up fax Quick Dial and Speed Dial settings - Ricoh Aficio SP 3400SF | User Guide - Page 276
data you wish to back up. B Enter the administrator password if required. C Click [OK]. D Click [Save] Restore Settings] tab on the administrator settings page to restore the machine's settings from a The machine's settings are returned to the default after repair. 8 ❖ Restore Settings Item - Ricoh Aficio SP 3400SF | User Guide - Page 277
an error message appears. Try again to restore the file completely. Configuring the Date and Time Settings Click the [Date/Time Setup] tab on the administrator settings page to configure the date and time settings. ❖ Date Setting Item Year Month Day Date Format ❖ Time Setting Item Time Format Time - Ricoh Aficio SP 3400SF | User Guide - Page 278
the Power Saver Mode Settings Click the [Power Saver] tab on the administrator settings page to set the machine to enter Energy Saver mode, Energy Saver mode 1 or recovers from Energy Saver mode when it receives a print job, prints a received fax, or when the {Copy} or {Start} key is pressed. 268 - Ricoh Aficio SP 3400SF | User Guide - Page 279
guide for solving problems in operating the machine. Overview Troubleshooting is divided into the following sections: • p.270 "Common Problems" • p.271 "Paper Feed Problems" • p.287 "Print Quality Problems" • p.288 "Printer Problems" • p.293 "Copier Problems" • p.295 "Scanner Problems" • p.296 "Fax - Ricoh Aficio SP 3400SF | User Guide - Page 280
troubleshoot common problems that may occur while operating the machine. Problem Screen". Pages are not printed. The machine is warm- Wait until "Printing" appears is receiving data. Pages are not printed. The interface cable problems persist, turn off the power, pull out the power cord, - Ricoh Aficio SP 3400SF | User Guide - Page 281
between the paper and the paper guides, adjust the paper guides to remove the gaps. • Avoid printing on both sides of paper when printing images that contain large solid areas, which consume a lot of toner. • Use supported types of paper. See p.56 "Supported Paper for Each Tray". • Load paper only - Ricoh Aficio SP 3400SF | User Guide - Page 282
the paper tray. • If the paper curl is severe, take prints from the output tray more frequently. • Paper is damp. Use paper that has been stored properly. See p.56 "Paper and Other Media". Images are printed diagonally to If there are gaps between the paper and the paper guides, the pages. adjust - Ricoh Aficio SP 3400SF | User Guide - Page 283
display, follow the procedure below to remove it. R CAUTION: • The inside of this machine becomes very hot. Do not touch parts labelled "v" (indicating a hot surface). A Pull tray 1 halfway out, and check for jammed paper. If there is jammed pa- per, remove it carefully. BSP118S B Carefully slide - Ricoh Aficio SP 3400SF | User Guide - Page 284
Troubleshooting F Carefully pull out the print cartridge horizontally, holding its center. BSP036S • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to avoid dirtying your workspace. G Lifting the guide - Ricoh Aficio SP 3400SF | User Guide - Page 285
Paper Feed Problems I Using both hands, carefully push up the front cover until it closes. BSP253S Note ❒ If paper is jammed in tray 2 but is difficult to locate, pull out tray 2 to re- move it. After removing the paper, carefully push tray 2 all the way back inside the machine. ❒ When closing the - Ricoh Aficio SP 3400SF | User Guide - Page 286
pull out the print cartridge horizontally, holding its center. BSP036S • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to avoid dirtying your workspace. 9 E Lifting the guide plate, remove the - Ricoh Aficio SP 3400SF | User Guide - Page 287
Paper Feed Problems F Slide the print cartridge in horizontally. When the cartridge can go no fur- ther, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. BSP039S G Using both hands, carefully push up the front cover until it closes. BSP253S Note - Ricoh Aficio SP 3400SF | User Guide - Page 288
Troubleshooting Removing outer/duplex jam If "Outer Jam", or "Duplex Jam Duplex Misfeed Jam" appears on the display, follow the procedure below to remove it. R CAUTION: • The inside of this machine becomes very hot. Do not touch parts labelled "v" (indicating a hot surface). A Open the rear cover. - Ricoh Aficio SP 3400SF | User Guide - Page 289
Paper Feed Problems D Pull tray 1 halfway out, and check for jammed paper. If there is jammed pa- per, remove it carefully. BSP118S E Pull tray 1 out completely with both hands. BSP239S Place the tray on a flat surface. F Push the blue lever. Pushing the blue lever lowers the duplex transport unit - Ricoh Aficio SP 3400SF | User Guide - Page 290
Troubleshooting G If there is jammed paper, carefully remove it. BSP120S H With the duplex transport unit still lowered, carefully slide tray 1 back in until it stops. BSP068S I If paper is loaded in the bypass tray, remove the paper and close the bypass tray. J Push the side button to open the - Ricoh Aficio SP 3400SF | User Guide - Page 291
not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to avoid dirtying your workspace. L Lifting the guide plate, remove the jammed paper carefully. BSP121S M Slide the print cartridge in horizontally. When the - Ricoh Aficio SP 3400SF | User Guide - Page 292
Troubleshooting N Using both hands, carefully push up the front cover until it closes. BSP253S Note ❒ When closing the covers, push the covers firmly. After closing the covers, check that the error is cleared. 9 282 - Ricoh Aficio SP 3400SF | User Guide - Page 293
Paper Feed Problems Removing Scanning Jams When the following message appears on the screen, follow the procedure below to remove the original jammed in the the jammed original easily, move the blue lever slightly to the machine rear, and then raise it to unlock the paper feed roller. BSP125S 283 - Ricoh Aficio SP 3400SF | User Guide - Page 294
Troubleshooting D Lift the paper feed roller slightly and pull it out toward you. BSP126S E Gently pull the jammed original to remove it. BSP127S F If you cannot pull out the jammed original easily, raise the input tray to see if the original is jammed in the output area. 9 BSP128S 284 - Ricoh Aficio SP 3400SF | User Guide - Page 295
G Gently pull the jammed original to remove it. Paper Feed Problems BSP129S H Put the paper feed roller back in with the roller part facing downwards. BSP130S I Lower the blue lever to lock the paper feed roller. 9 BSP131S 285 - Ricoh Aficio SP 3400SF | User Guide - Page 296
Troubleshooting J Close the ADF cover. BSP240S K Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to remove it. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. BSP140S L Close the ADF. 9 286 - Ricoh Aficio SP 3400SF | User Guide - Page 297
56 "Supported Paper for Each Tray". The paper type setting is incorrect. Make sure that the paper type setting of the printer driver matches the type of paper loaded. See p.81 "Specifying Paper Type and Paper Size". A non-genuine print cartridge is Refilled or non-genuine print cartridges reduce - Ricoh Aficio SP 3400SF | User Guide - Page 298
Troubleshooting Printer Problems This section describes printing problems and possible solutions. Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it - Ricoh Aficio SP 3400SF | User Guide - Page 299
screen, replace the print cartridge. • Condensation may have collected. If rapid change in temperature or humidity occurs, use this machine only after it has acclimatized. Check if the green levers found inside the rear cover are properly set. Changing the Printer Driver Settings You may eliminate - Ricoh Aficio SP 3400SF | User Guide - Page 300
Troubleshooting Adjusting Printing Position You can adjust the printing position of each tray. Use the following procedure to adjust the printing position. Important ❒ A test page for checking the printing position will be output from the tray specified as a priority tray by [Tray Priority] under [ - Ricoh Aficio SP 3400SF | User Guide - Page 301
Printer Problems E Press the {OK} key to print the test page to preview the settings. F Press the {User Tools} key. G Press the {U}{T} keys to select [Machine Settings], and then press the {OK} key. H Press the {U}{T} keys - Ricoh Aficio SP 3400SF | User Guide - Page 302
Troubleshooting K Press the {Clear/Stop} key to return to the initial screen. L Repeat the step A to E to confirm the adjustment result. M Press the {Clear/Stop} key. The display returns to the initial screen. Reference For details about [Tray Priority], see p.238 "PDL Settings". 9 292 - Ricoh Aficio SP 3400SF | User Guide - Page 303
Copier Problems Copier Problems This section describes photocopy problems and possible solutions. Problem Solution Photocopied pages are not in correct order. On the control panel, change the [Sort] setting under copy settings to collate pages as you require. For details about [Sort], see p. - Ricoh Aficio SP 3400SF | User Guide - Page 304
Troubleshooting Problem The original was not placed on the exposure glass correctly. Solution Place the original copy side down, making sure that it is aligned to the rear left corner and pressed flat against the exposure glass. 9 294 - Ricoh Aficio SP 3400SF | User Guide - Page 305
Scanner Problems Scanner Problems This section describes scanner problems and possible solutions. Problem Solution The machine does not start scan- The ADF or ADF cover is open. If the ADF or ADF cover is ning. open, you cannot scan using the ADF. Close the ADF or ADF cover. The scanned - Ricoh Aficio SP 3400SF | User Guide - Page 306
Troubleshooting Fax Problems This section describes fax problems and calls using the telephone. If you cannot make calls this way, contact your telephone company. • If the problem persists, contact your sales or service representative. Dial fails when trying to send faxes. • Confirm that the fax - Ricoh Aficio SP 3400SF | User Guide - Page 307
the cover or tray. • There was a paper jam. Remove the jammed paper. See p.272 "Removing Printing Jams". • A print cartridge was empty. Replace the print cartridge. See p.307 "Replacing the Print Cartridge". • The received fax was too large. Ask the sender to re-send the document in parts as several - Ricoh Aficio SP 3400SF | User Guide - Page 308
the Print Cartridge". • The paper tray is empty. Load paper in the paper tray. See p.65 "Loading Paper". • If fax reception mode is Manual mode, you must receive the fax manually. See p.192 "Receiving a Fax". Cannot print received faxes. • The paper tray is empty. Load paper in the paper tray - Ricoh Aficio SP 3400SF | User Guide - Page 309
cover or tray. • There was a paper jam. Remove the jammed paper. See p.272 "Removing Printing Jams". • A print cartridge was emp- ty. Replace the print car- tridge. See p.307 "Replacing the Print Cartridge". 9 • The received fax was too large. Ask the sender to resend the document in parts as - Ricoh Aficio SP 3400SF | User Guide - Page 310
Troubleshooting Message Causes Solutions BP Tray Print Job Type Mismatch?Y/N The paper type set for the doc- Press the {Start} key to begin ument differs from the type of printing, or press the the paper in the tray. {Clear/Stop} key to cancel the job. Bypass Tray Paper Empty The bypass - Ricoh Aficio SP 3400SF | User Guide - Page 311
the Remove the jammed paper. duplex unit. See p.272 "Removing Printing Jams". 9 Email Size Limit Exceeded Press Clear Key The scan file exceeds the size limit for files that can be sent through e-mail. • Configure [Resolution] under scanner settings to reduce the scanning resolution. See p.207 - Ricoh Aficio SP 3400SF | User Guide - Page 312
the fax in parts as several smaller individual faxes, or send at a lower resolution. Fax job Set Correct Paper The tray set for [Tray Use: Fax] under [Fax Settings] does not contain A4, Letter, or Legal size paper. While the message is displayed, press the {OK} key. A menu for changing the paper - Ricoh Aficio SP 3400SF | User Guide - Page 313
, re- p.202 "Copy Settings" . cycled, color, preprinted or prepunched. • Specify the valid paper type for the tray selected for printing copies in the [Paper Size] setting. See p.218 "Machine Settings". Memory Full The machine's memory Resend the fax in parts as sev- reached capacity while - Ricoh Aficio SP 3400SF | User Guide - Page 314
Troubleshooting Message Causes Solutions Memory Full 1.TX 2.Cancel Memory has reached capacity while scanning originals when trying to send a fax in Memory Transmission mode. Press {1} to send only the pages that have been scanned in memory, or press {2} to cancel. Misinstall Print Cartridge - Ricoh Aficio SP 3400SF | User Guide - Page 315
Key Scan USB Disconnect Server Connection Failed Press Clear Key Server Response Error Press Clear Key Service call SCXXX Size Exceeded Insert Document into the ADF. Press Clear Key Causes Solutions • The data is too large or • If using the PCL6 printer complex to print. Especial- driver, set - Ricoh Aficio SP 3400SF | User Guide - Page 316
type of printing, or the {Clear/Stop} the paper in the tray. key to cancel the job. Tray 2 was selected for printing, but tray 2 was not installed in the machine. • Install tray 2. • Select a tray other than tray 2 using the printer driver. A transmission error occurred, and the fax could not - Ricoh Aficio SP 3400SF | User Guide - Page 317
vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time. Early replacement of the print cartridge might be necessary. Therefore, we recommend you always keep - Ricoh Aficio SP 3400SF | User Guide - Page 318
sunlight for a long time. ❒ Do not touch the print cartridge's photo conductor unit. BSP024S ❒ If toner runs out, you cannot print until the print cartridge is replaced. A If paper is loaded in the bypass tray, remove the paper and close the bypass tray. B Push the side button to open the front - Ricoh Aficio SP 3400SF | User Guide - Page 319
horizontally, holding its center. BSP036S • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the old print cartridge on paper or similar material to avoid dirtying your workspace. D Take the new print cartridge out of the box, and then take it out of the - Ricoh Aficio SP 3400SF | User Guide - Page 320
Troubleshooting F Hold the print cartridge and shake it from side to side five or six times. BSP038S Even distribution of toner within the bottle improves print quality. G Slide the print cartridge in horizontally. When the cartridge can go no fur- ther, raise it slightly and push it fully in. Then - Ricoh Aficio SP 3400SF | User Guide - Page 321
Note ❒ Make sure to cover the old print cartridge with the protective sheet for re- cycling and environmental purposes. ❒ Comply with the print cartridge Recycling Program, whereby used print cartridges are collected for processing. For details, ask your sales or service representative. 9 311 - Ricoh Aficio SP 3400SF | User Guide - Page 322
Troubleshooting 9 312 - Ricoh Aficio SP 3400SF | User Guide - Page 323
any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage. R CAUTION: • The inside of this machine becomes very hot. Do not touch parts labelled "v" (indicating a hot - Ricoh Aficio SP 3400SF | User Guide - Page 324
. B Unplug the power cord from the wall outlet. Remove all the cables from the machine. C Carefully pull Tray 1, and then pull out with both hands. BSP058S Place the tray on a flat surface. If there is paper in the tray, remove it. 10 D Wipe the friction pads with a damp cloth. 314 BSP137S - Ricoh Aficio SP 3400SF | User Guide - Page 325
part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture. BSP138S F Reload the removed paper into the tray, and then push the tray 10 your sales or service representative. ❒ If the optional tray 2 is installed, clean its friction pads and paper feed - Ricoh Aficio SP 3400SF | User Guide - Page 326
tray when lifting the ADF, for the tray might be damaged. B Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with careful not to hold the input tray when lifting the ADF, for the tray might be damaged. B Clean the parts indicated with arrows with a soft damp - Ricoh Aficio SP 3400SF | User Guide - Page 327
not take out the print cartridge to prevent toner spill inside the tray area when lifting the machine. Moving over a Short Distance 10 Important ❒ Do not remove the print cartridge tray 2 is installed, remove it. C Return the scanning unit inside the machine to its original position using [Scanner - Ricoh Aficio SP 3400SF | User Guide - Page 328
toner from spilling, move the machine carefully. Reference For details about [Scanner Carriage], see p.218 "Machine Settings". Moving over a Long Distance If you intend to move the machine over a long distance, you must pack it well. Empty all the paper trays, but do not remove the print cartridge - Ricoh Aficio SP 3400SF | User Guide - Page 329
Disposal Disposal Ask your sales or service representative for information about correct disposal of this machine. 10 319 - Ricoh Aficio SP 3400SF | User Guide - Page 330
Maintenance Where to Inquire Contact your sales or service representative for further information about topics covered in this manual or to enquire about topics not covered in this manual. 10 320 - Ricoh Aficio SP 3400SF | User Guide - Page 331
the image density set as the factory default. ISO/IEC 19752 is an international standard on measurement of printable pages, set by the International Organization for Standardization. Note ❒ If print cartridges are not changed when necessary, printing will become impossible. For easy replacement - Ricoh Aficio SP 3400SF | User Guide - Page 332
Maintenance 10 322 - Ricoh Aficio SP 3400SF | User Guide - Page 333
Configuration Desktop ❖ Print process Laser electrostatic transfer ❖ Maximum paper size for scanning • Exposure glass 16K (195 × 267 mm), Com 10 (41/8"×91/2"), Monarch (37/8"×71/2"), C5 Env (162 × 229 mm), C6 Env (114 × 162 mm), DL Env (110 × 220 mm) • Custom size • Tray 1 100 to 216 mm (3.94 to - Ricoh Aficio SP 3400SF | User Guide - Page 334
capacity 35 sheets (80 g/m2, 20 lb.) ❖ Paper weight • Tray 1 52 to 162 g/m2 (13.8 to 43.0 lb.) • Tray 2 (option) 60 to 105 g/m2 (16.0 to 28.0 lb.) • Bypass tray 52 to 162 g/m2 (13.8 to 43.0 lb.) ❖ Memory 128 MB ❖ Power source • 120 V, 60 Hz, 10 A or more (when fully equipped) • 220-240 V, 50 - Ricoh Aficio SP 3400SF | User Guide - Page 335
-TX) • USB 2.0 ❖ Printer language • PCL6, PostScript 3 ❖ Fonts • 80 fonts ❖ Network protocol TCP/IP, IPP Copier Function Specifications ❖ Maximum resolution (scanning and printing) • Exposure glass Scanning: 600 × 600 dpi Printing: 600 × 600 dpi • ADF Scanning: 600 × 300 dpi Printing: 600 × 600 - Ricoh Aficio SP 3400SF | User Guide - Page 336
quantity 99 Scanner Function Specifications ❖ Maximum scanning area ( scanning from a computer (WIA) 11 • Exposure glass 600 × 600 dpi • ADF 600 × 600 dpi ❖ Gradation Input: 16 bit color processing Output: 8 bit color processing ❖ Scanning time Black and white: 5 seconds or less Color: 10 - Ricoh Aficio SP 3400SF | User Guide - Page 337
TIFF, JPEG, PDF ❖ Address book Maximum 100 items Number of redials: 1 Fax Function Specifications ❖ Access line • Public switched telephone networks (PSTN) • Private branch exchange (PBX) ❖ Transmission mode ITU-T Group 3 (G3) ❖ Scan line density 8 dots per mm × 3.85 line per mm (200 × 100 - Ricoh Aficio SP 3400SF | User Guide - Page 338
Appendix Specifications of Options This section lists the specifications of the various options. Paper Feed Unit TK1080 ❖ Paper capacity 250 sheets ❖ Paper size A4, B5 JIS, A5, Legal (81/2" × 14"), Letter (81/2" × 11), Half Letter (51/2" x 81/2") ❖ Dimensions (Width × Depth × Height) 420 × 397 × 89 - Ricoh Aficio SP 3400SF | User Guide - Page 339
if located too close to this machine. If this happens, do the following: • Move the television or radio as far as possible from the machine. • Change the position of the antenna of the television or radio. • Use a different wall outlet on a different circuit. 11 329 - Ricoh Aficio SP 3400SF | User Guide - Page 340
support to the software of the product including the expat, and the product manufacturer makes the initial developer and copyright holder of the expat, free WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. 11 JPEG LIBRARY The software installed on this product is based in part on the - Ricoh Aficio SP 3400SF | User Guide - Page 341
, 97 Bond paper, 56 Broadcast, 175 Bypass tray, 21 C Cardstock, 56 Cartridge&Parts, 219 Characters, 88 Cleaning, 313 Clear/Stop key, 24 Color compressed ratio, 208 Color mode, 208 Color paper, 56 Comm settings, 214 Configuration page, 228, 263 Consumables, 321 Control panel, 21, 24 Copier mode, 24 - Ricoh Aficio SP 3400SF | User Guide - Page 342
124 Image density for copier mode, 130 Image density for fax mode, 179 Image density for scanner mode, 149 Image quality, 131 Image Quality key, 24 Immediate transmission, 167 Input tray for the ADF, 21 I/O timeout, 219 IP address, 46 IP configuration, 226 L Label paper, 56 LAN-Fax, 20, 181 Language - Ricoh Aficio SP 3400SF | User Guide - Page 343
, 44, 50 TEL line type, 234 Text input, 90 Thick paper, 56 Thin paper, 56 Toner, 246, 307 Toner saver mode, 219, 253 Top cover, 21 Trademarks, 1 Transmission mode, 167 Tray 1, 21 Tray 2, 21, 54 Tray priority, 239 TrueType fonts, 113 TWAIN scanning, 14, 151, 154 TX settings, 211 Type 1 model, 4 Type - Ricoh Aficio SP 3400SF | User Guide - Page 344
334 GB GB EN USA M016-8521 - Ricoh Aficio SP 3400SF | User Guide - Page 345
Copyright © 2009 - Ricoh Aficio SP 3400SF | User Guide - Page 346
User Guide GB GB EN USA M016-8521 - Ricoh Aficio SP 3400SF | User Guide - Page 347
you can use for TWAIN scanning. Note ❒ If you install the PCL driver using Quick Install, only the PCL 6 driver will be installed. Use the standalone install to install the PCL 5c printer driver. ❒ Use Plug and Play to install drivers into 64-bit Windows environments. For details, see "Installing - Ricoh Aficio SP 3400SF | User Guide - Page 348
printer and TWAIN drivers from the CDROM. Important ❒ The procedure in this section is an example based on Windows XP drivers using USB Quick Install. A Close all applications except this manual. B On the [Printer/Scanner Drivers and Utilities] dialog box, click [USB Quick Install]. The software - Ricoh Aficio SP 3400SF | User Guide - Page 349
For details about assigning the machine's IP address, see User Guide. A Close all applications except this manual. B On the [Printer/Scanner Drivers and Utilities] dialog box, click [Network Quick In- stall]. The software license agreement appears. C After reading the agreement, click [I accept the - Ricoh Aficio SP 3400SF | User Guide - Page 350
about assigning the machine's IP address, see User Guide. A Close all applications except this manual. B On the [Printer/Scanner Drivers and Utilities] dialog box, click [PCL Printer Driver] or [DDST Printer Driver]. The software license agreement appears. C After reading the agreement, click - Ricoh Aficio SP 3400SF | User Guide - Page 351
This section describes how to install drivers for USB connection using the Windows Plug and Play function. Important ❒ The printer driver for the 64-bit Windows is not included on the supplied CD-ROM. If your operating system is the 64-bit Windows, download the drivers from the supplier's Web site - Ricoh Aficio SP 3400SF | User Guide - Page 352
]. D Insert the CD-ROM. Skip this step if you are referring this manual from the driver CD-ROM. E Click [Install the software automatically (Recommended)], and then click [Next]. If you want to install the TWAIN driver downloaded from the supplier's Web site, click [Install from a list or specific - Ricoh Aficio SP 3400SF | User Guide - Page 353
H Click [Install the software automatically (Recommended)], and then click [Next]. If you want to install the printer driver downloaded from the supplier's Web Windows Vista Use this procedure to install the TWAIN and printer drivers using Plug and Play. A Close all applications except this manual - Ricoh Aficio SP 3400SF | User Guide - Page 354
machine for USB connection to a computer that is running Mac OS 10.4 (or later). Important ❒ Before beginning this procedure, make sure the machine is powered and con- nected to the computer via a USB cable. A Start [Printer Setup Utility]. The [Printer List] dialog box appears. B Click [Add]. The - Ricoh Aficio SP 3400SF | User Guide - Page 355
about assigning the machine's IP address, see User Guide. A Start [Printer Setup Utility]. The [Printer List] dialog box appears. B Click the [Add] button. The [Printer Browser] dialog box appears. If [Default Browser] is selected, select [IP Printer]. C In the [Address] field, enter the machine - Ricoh Aficio SP 3400SF | User Guide - Page 356
related to installing the machine. Software Installation Problems This section describes how to troubleshoot problems related to software installation. If the CD-ROM Does Not Launch Automatically This section describes what to do if the [Printer/Scanner Drivers and Utilities] dialog box, does - Ricoh Aficio SP 3400SF | User Guide - Page 357
describes how to troubleshoot problems related to software installation. Check whether the software has been installed or not. If not, perform the installation procedure again. ❖ Printer driver If the printer driver is installed, the printer icon appears in the [Printers and faxes] folder in your - Ricoh Aficio SP 3400SF | User Guide - Page 358
unplug the USB cable from the machine. Then, reinstall the USB driver using [Quick Install for USB], making sure that you turn on the power only when instructed. An error occurs during software installation. First reboot Windows. Then, on the [Start] menu, select [Control Panel]. Double-click the - Ricoh Aficio SP 3400SF | User Guide - Page 359
Printer Port" in the dialog box, and then install the software. Test Print Problems This section describes what to do if a test page cannot be printed "Connection Problems". The port connection is not properly set. A On the [Start] menu, click [Printers and Faxes]. B Click the printer icon, and - Ricoh Aficio SP 3400SF | User Guide - Page 360
printer driver This printer driver allows the computer to communicate with the printer via a printer language. ❖ PostScript 3 printer driver PostScript 3 printer driver allows the computer to communicate with the printer using a printer language. ❖ TWAIN driver To use the machine as a TWAIN scanner - Ricoh Aficio SP 3400SF | User Guide - Page 361
®, Acrobat®, PageMaker® and Adobe Type Manager are registered trademarks of Adobe Systems Incorporated. PCL® is a registered trademark of Hewlett-Packard Company. Apple, AppleTalk, EtherTalk, Macintosh, Mac OS, and True Type are trademarks of Apple Computer, Inc., registered in the U.S. and - Ricoh Aficio SP 3400SF | User Guide - Page 362
The product names of Windows Server 2003 R2 are as follows: Microsoft® Windows Server® 2003 R2 Standard Edition Microsoft® Windows Server® 2003 R2 Enterprise Edition Note ❒ PostScript 3 in this manual stands for "Adobe PostScript 3 Emulation". Copyright © 2008 16 GB GB EN USA G184-8513A
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User Guide
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read “Safety
Information” before using the machine.
Guide to the Machine
Getting Started
Using the Printer Function
Using the Copier Function
Using the Scanner Function
Using the Fax Function
Configuring the Machine Using the Control Panel
Configuring the Machine Using Web Image Monitor
Troubleshooting
Maintenance
Appendix
1
2
3
4
5
6
7
8
9
10
11