Ricoh C811DN Operating Instructions

Ricoh C811DN - Aficio SP Color Laser Printer Manual

Ricoh C811DN manual content summary:

  • Ricoh C811DN | Operating Instructions - Page 1
    Operating Instructions Hardware Guide 1 Guide to the Printer 2 Installing Options 3 Connecting the Printer Cables 4 Configuration 5 Paper and Other Media 6 Replacing Consumables 7 Cleaning the Printer 8 Adjusting the Printer 9 Troubleshooting 10 Removing Misfed Paper 11 Appendix Read this manual
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    Microsoft Corporation in the United States and/or other Mac OS and True Type are trademarks of Apple Computer Inc., registered in the U.S. and other countries. PCL ® XP are as follows: Microsoft® Windows® XP Professional Microsoft® Windows® XP Home manual might be slightly different from the machine.
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    TABLE OF CONTENTS Positions of WARNING and CAUTION Labels 5 Manuals for This Printer...7 How to Read This Manual...8 Description for the Specified Model...9 Installing the Operating Instructions...10 1. Guide to the Printer Exterior: Front View...11 Exterior: Rear View...13 Interior...15 Control
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    This Printer...95 Print Area...95 Loading Paper...97 Loading Paper into the Paper Tray, 500/1000-sheet Paper Feed Unit 97 Loading Paper into the 2000-sheet Paper Feed Unit 105 Loading Paper in the Bypass Tray...107 6. Replacing Consumables Replacing Toner...113 Replacing the Photo Conductor Unit
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    Replacing the Waste Toner Bottle...132 Replacing the Fusing Unit and Transfer Roller 137 Replacing the Fusing Unit...137 Replacing the Transfer Roller...140 Adding Staples...142 When the Booklet Finisher is Installed...143 When the 2 Tray Finisher is Installed...147 7. Cleaning the Printer Cautions
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    (Z)...218 Duplex Print Always Misfeeds...220 11. Appendix Moving and Transporting the Printer...223 Moving the Printer...223 Consumables...226 Toner...226 Photo Conductor Unit...227 Waste Toner Bottle...227 Staple Cartridge...227 Intermediate Transfer Unit...228 Fusing Unit...228 Specifications
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    Positions of WARNING and CAUTION Labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. ATU082S 5
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    ATU083S 6
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    . Quick Installation Guide Contains procedures for removing the printer from its box, connecting it to a computer, and installing its driver. Hardware Guide (this manual) Contains information about paper and procedures such as installing options, replacing consumables, responding to error messages
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    Manual This manual uses the following symbols: • Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. • Indicates a potentially hazardous situation which, if instructions , and instructions on resolving user errors. This symbol
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    the Specified Model In this manual, the following symbols indicate information that relates to a specific printer model. This indicates information about the 220 to 240 V model printer. Read if you have purchased this model. This indicates information about the 120 V model printer. Read if you have
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    the Operating Instructions The CD-ROM "Manuals" provided with this printer contains HTML version Operating Instructions. Follow the instructions below to install it. • System Requirements: • Windows 95/98/Me, Windows 2000/XP, Windows Server 2003 or Windows NT 4.0 • 800 600 or higher monitor
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    fusing unit and transfer roller, or to remove jammed paper. 6. Handle Pull out this handle when lifting the printer. 7. Tray 1, Tray 2 in each tray. Up to 550 sheets of paper can be loaded in each tray, when using plain paper. 8. Left Front Cover Open this cover when replacing the waste toner bottle
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    . 10. Front Cover 1 Open this when replacing the toner, photo conductor units or intermediate transfer unit. 11. Control Panel Contains keys for printer control and a display that shows printer status. 12. Paper Support Extend the paper support when printing to paper larger than A3 . • p.81
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    to install options such as the SDRAM module or User Account Enhance Unit. transfer unit together. 5. Power Connector Connect the power cable to the printer. Insert the other end into an electrical outlet. 6. Drying Heater Switch If the paper in the paper tray is moist due to high humidity, the print
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    1. Guide to the Printer 8. USB Port Use a USB cable to connect the printer to a host computer. 1 14
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    fusing unit together. 3. Inner Cover Open this cover when replacing the photo conductor unit or intermediate transfer unit. 4. Photo Conductor Unit From the left, the photo conductors are installed in the order of yellow (Y), cyan (C), magenta (M), and black (K). Replace the relevant photo conductor
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    Guide to the Printer • "Replacement Alert/Replace IntTrans Unit soon." • "Replace IntTrans Unit." 6. Toner 1 From the left, the toner is installed in the order of black (K), yellow (Y), cyan (C), and magenta (M). Replace the relevant toner when the following messages appear: • " Out of toner
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    a printer error occurs. Follow the instructions that appear on the display. 8. Power Indicator Remains lit while the power is on. It is unlit when the power is off or while the printer is in energy saver mode. 9. [Job Reset] Key When the printer is online, press this key to cancel an ongoing print
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    1. Guide to the Printer 11. [Online] Key Indicates whether the printer is online or offline. Press this to switch between online and offline status. When the lamp is lit, the printer is online, enabling data reception from connected computers. 1 When the lamp is unlit, the printer is offline,
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    to display the status of options installed in the printer. 3. [Prt.Jobs] Press to display print jobs sent from a computer. 4. [Supplies] Press to display the menu of supplies for the printer. • Toner levels are displayed by default. To turn off the toner level display, select [Maintenance] [General
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    Guide to the Printer Reading the Display and Using Keys 1 ATU051S 1. [Escape] key Cancels an operation or returns to the previous display. 2. Scroll keys Move the cursor in each direction. When the keys appear in this manual manual instructs you to "press [Option]", press the left selection key. 20
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    interface unit IEEE 1284 Interface Board Type A IEEE 1284 interface board Camera Direct Print Card Type C Camera direct print card Data Overwrite Security Unit Type G Data overwrite security unit For installation of the options listed below, contact your sales or service representative
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    the 500-sheet paper feed unit to the 1000-sheet paper feed unit before attaching to the printer. 2. Attach the 1000/2000-sheet paper feed unit Either the 1000-sheet paper feed unit or 2000-sheet paper feed unit can be attached, but not both. 3. Attach the SDRAM module Install the expansion memory in
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    to the finisher. To attach this option, contact your sales or service representative. Installing Options Install options in the positions shown below. External options ATU086S 1. 500-sheet paper feed unit Attach to the underside of the printer. Up to 550 sheets of paper can be loaded, when using
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    , contact your sales or service representative. 6. 2 Tray finisher Attach the bridge unit first, then attach this option on the left side of the printer. The finisher provides features such as shift collate, stapling and punching. In addition, it also supports print job sorting features, such
  • Ricoh C811DN | Operating Instructions - Page 27
    card p.56 "Installing a Camera Direct Print Card or Security Card" 2. USB host interface board p.54 "Installing the USB Host Interface Board" 3. Optional interface board • Gigabit Ethernet board p.43 "Installing the Gigabit Ethernet Board" • IEEE 802.11b interface unit p.46 "Installing the IEEE 802
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    handle in the center of the board, push the board firmly into the printer. 2 • The following may occur if the controller board is not correctly installed: 1. All control panel indicators are lit. 2. No control panel indicators are lit. 3. The "SC670" error message appears on the display. ATU039S 26
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    below shows the possible configurations of printer and options. ATU085S 1. Printer 500-sheet paper feed unit See p.30 "Attaching the Paper Feed Unit" for attachment instructions. 2. Printer 500-sheet paper feed unit 1000-sheet paper feed unit To install options in this configuration, first see
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    . In this case, attach the 500-sheet paper feed unit to the 1000-sheet paper feed unit before attaching to the printer. This section explains how to attach the 500-sheet paper feed unit to the 1000-sheet paper feed unit. • The 500-sheet paper feed unit weighs approximately 13.5 kg (29.8 lb.). • When
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    down. Place it so that it is held firmly in place by the vertical pins. 2 ASZ183S 4. Pull the tray of the 500-sheet paper feed unit out slowly until it stops, then lift the front of the tray slightly, and pull it out completely. ASZ268S Place the tray on a flat surface
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    section describes how to attach the 500-sheet paper feed unit, 1000-sheet paper feed unit, and 2000sheet paper feed unit. The procedure is the same for all three units. The 1000-sheet paper feed unit is used as an example. • The printer weights approximately 95 kg (209.5 lb.). • Four or more people
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    When using the 1000-sheet paper feed unit with the 500-sheet paper feed unit, attach the 2 units to each other first, and then attach them to the printer. For instructions, see p.28 "Attaching the 500-sheet Paper Feed Unit to the 1000-sheet Paper Feed Unit". 5. Pull out the handle from the right
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    2. Installing Options 2 ASZ254S Return the handle you pulled out from the printer to its original position. 8. Pull tray 2 of the printer out slowly until it stops, then lift side of the tray opening to secure the printer to the paper feed unit. Tighten the screw firmly using a coin. 32 ASZ256S
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    installation, contact your sales or service representative. • If the print area is not centered correctly, see p.167 "Adjusting Printing Position". • For information about printing the configuration page, see "Test Printing", Quick Installation Guide. • "Test Printing", Quick Installation Guide
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    2. Installing Options • p.167 "Adjusting Printing Position" 2 34
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    with 256 MB of memory. This can be expanded to a maximum of 512 MB. • Before using the new memory unit, you must configure settings in the printer driver. 1. Turn the printer off and unplug the power cable. 2. Remove the five screws securing the controller board. ATU003S The removed screws will be
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    the SDRAM module in the indicated slot. ATU006S Two slots are provided for the SDRAM modules. The default 256 MB SDRAM module is installed in the inner slot. To install additional memory, insert the additional SDRAM module to the outer slot. 5. Align the notch on the SDRAM module with the slot
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    until it clicks into place. Attaching the SDRAM Module 2 ATU008S 7. When also installing the user account enhance unit, install it before returning the controller board to the printer. 8. Fit the controller board into the printer, and push it carefully in until it stops. ATU009S Push it firmly
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    procedure from step 1. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative. • For information on printing the configuration page, see "Test Printing", Quick Installation Guide. • Install the controller board carefully. See p.26
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    the User Account Enhance Unit Installing the User Account Enhance Unit • Do not touch the inside of the controller board user account enhance unit. • Do not subject the user account enhance unit to physical shocks. 1. Check the contents of the package. AET080S 2. Turn the printer off and unplug
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    2. Installing Options 4. Holding the handle, carefully pull out the controller board. 2 ATU004S Using both hands, slide the controller board completely out and place it on a flat surface such as a table. ATU005S 5. Install the user account enhance unit as shown. 40 ATU011S
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    7. Press the user account enhance unit down until it clicks into place, and confirm that it is held securely. ATU013S 8. When also installing the SDRAM module, install it before returning the controller board to the printer. 9. Fit the controller board into the printer, and push it carefully in
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    representative. • Please help recycle by returning unneeded user account enhance units to your sales or service representative. • For information about printing the configuration page, see "Test Printing", Quick Installation Guide. • Install the controller board carefully. See p.26 "Cautions When Re
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    the Gigabit Ethernet Board Installing the Gigabit Ethernet Board • The printer's Ethernet and USB ports are not available when the Gigabit Ethernet board is attached to the printer. Use the Ethernet and USB ports on the Gigabit Ethernet board. • Before beginning work, ground yourself by touching
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    the controller board. 6. Tighten the two screws to secure the board. ATU018S • Confirm that the Gigabit Ethernet board was correctly installed by printing the configuration page. If it is correctly installed, "Gigabit Ethernet Board" will appear for "Device Connection" on the configuration page. 44
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    even after reattempting installation, contact your sales or service representative. • For information on printing the configuration page, see "Test Printing", Quick Installation Guide. • Before using the Gigabit Ethernet board, you must configure settings from the printer control panel. See
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    by touching something metal to discharge any static electricity. Static electricity can damage the unit. 2 • Do not subject the unit to physical shocks. 1. Check the contents of the package. ATU000S 2. Turn the printer off and unplug the power cable. 3. Loosen the two screws and remove the slot
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    4. Fully insert the interface unit. Installing the IEEE 802.11b Interface Unit 2 ATU017S Confirm that the interface unit is firmly connected to the controller board. 5. Tighten the two screws to secure the interface unit. ATU018S 6. Attach the antenna to the card. Attach them so that the label of
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    or service representative. • Before using the IEEE 802.11b interface unit, you must configure settings from the printer control panel. See p.76 "IEEE 802.11b (Wireless LAN) Configuration" for details. • For information on printing the configuration page, see "Test Printing", Quick Installation Guide
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    the Bluetooth Interface Unit Installing the Bluetooth Interface Unit • When the Bluetooth interface unit is installed in the printer, Bluetooth-equipped devices such as computers and digital cameras can print wirelessly. • Before beginning work, ground yourself by touching something metal
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    2. Installing Options 4. Fully insert the interface unit. 2 ATU017S Confirm that the interface unit is firmly connected to the controller board. 5. Tighten the two screws to secure the interface unit. ATU018S 6. Attach the card to the card adapter. Attach them so that the label on both the card and
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    installation, contact your sales or service representative. • For details, see the operating instructions included with the Bluetooth interface unit. • For information on printing the configuration page, see "Test Printing", Quick Installation Guide. • "Test Printing", Quick Installation Guide
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    2. Installing Options Installing the IEEE 1284 Interface Board • Before beginning work, a half pitch 36-pin interface cable. 1. Check the contents of the package. ATU022S 2. Turn the printer off and unplug the power cable. 3. Loosen the two screws and remove the slot cover. ATU023S The removed
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    If it cannot be installed correctly even after reattempting installation, contact your sales or service representative. • For information on printing the configuration page, see "Test Printing", Quick Installation Guide. • "Test Printing", Quick Installation Guide • p.66 "Parallel Cable Connection
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    Installing Options Installing the USB Host Interface Board • Connect the USB cable from a digital camera to the USB host interface board. • Connections between the USB host interface board and a computer are not supported cores to the cable. 2. Turn the printer off and unplug the power cable. 3. Loosen
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    If it cannot be installed correctly even after reattempting installation, contact your sales or service representative. • For information on printing the configuration page, see "Test Printing", Quick Installation Guide. • "Test Printing", Quick Installation Guide • p.63 "Digital Camera Connection
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    Options Installing a Camera Direct Print Card or Security Card 2 • Keep SD memory cards out of reach of children. If a child swallows a SD memory card, consult a doctor immediately. • Do not subject the card to physical shocks. 1. Check the contents of the package. AET104S 2. Turn the printer of
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    procedure from the beginning. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative. • For information on printing the configuration page, see "Test Printing", Quick Installation Guide. • "Test Printing", Quick Installation Guide 57
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    2. Installing Options 2 58
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    and USB ports are not available when the Gigabit Ethernet board is attached to the printer. Connecting to the standard Ethernet port 1. Attach the ferrite core supplied with this printer at the printer end of the Ethernet cable. ASZ269S 2. Connect the Ethernet cable to the Ethernet port that
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    two ferrite cores to the Ethernet cable. Attach the core supplied with the printer to the connector end, and the one supplied with the Gigabit Ethernet board about 15 cm (6 inches , see p.67 "Ethernet Configuration". • p.43 "Installing the Gigabit Ethernet Board". • p.67 "Ethernet Configuration". 60
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    Reading the LED Lamps Standard Ethernet port Ethernet Cable Connection 3 ATU034S 1. Green: turns on when the printer is properly connected to the network. 2. Yellow: turns on when 100BASE-TX is in use. It turns off when 10BASE-T is in use. Optional Gigabit
  • Ricoh C811DN | Operating Instructions - Page 64
    98 SE/Me/2000/XP, Windows Server 2003, Mac OS 9.x, and Mac OS X. • Windows Me supports USB1.1 speed. • USB connection with Mac OS is only possible via the printer's USB port, not the Gigabit Ethernet 3 board's USB port. • A USB cable is not supplied with this printer. Select your cable according
  • Ricoh C811DN | Operating Instructions - Page 65
    USB Cable Connection • "Installing the Printer Driver Using USB", Software Guide • p.43 "Installing the Gigabit Ethernet Board" Digital Camera Connection This printer supports direct printing, which allows you to print images taken with a digital camera by connecting the camera directly to the
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    3. Connecting the Printer Cables 3 ATU038S • Not using the USB cable supplied with the USB host interface board 1. Attach the two ferrite cores supplied with the USB host with printer operation and access. ATU045S • For the printing method, see "PictBirdge Printing", Software Guide. 64
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    • p.54 "Installing the USB Host Interface Board" • p.56 "Installing a Camera Direct Print Card or Security Card" USB Cable Connection 3 65
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    of the interface cable to your computer, and then secure the cable. The printer is now connected to the computer. Install the printer driver. See "Preparation for Printing", Software Guide for details. • "Preparation for Printing", Software Guide • p.52 "Installing the IEEE 1284 Interface Board" 66
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    TCP/IP-capable environment. • Configure the printer for the network using the control panel. • The following table shows the control panel settings and their default values. These items appear in the all set automatically. • Configure these setting as necessary. See Software Guide for details. 67
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    's IP address from changing. Before beginning, make sure that you know the IP address, subnet mask and gateway address that the printer will use. 1. Press the [Menu] key. 4 ATU050S 2. Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. 3. Press the [ ] or [ ] to
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    key until the screen returns to the [Network] menu. 8. If you use IPv4, assign the IPv4 address to the printer. Press the [ ] or [ ] key to select [Machine IPv4 Address], and then press the [OK] key. To get Change the IP address from "011.022.033.044" to an IP address supported by your network. 69
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    • For details about printing the configuration page, see "Test Printing", Quick Installation guide. Receiving an IP Address Automatically (DHCP) Follow this procedure to set the printer to receive an "IP address" automatically using "DHCP". The "DHCP" feature is active by default, so this procedure
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    press the [OK] key. The printer will automatically receive an IP address. Default Gateway 6. Press the [Menu] key to return to the initial screen. 7. Print a configuration page to confirm the settings. • For details about printing the configuration page, see "Test printing", Quick Installation Guide
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    as necessary. • Auto Select • Ethernet II • Ethernet 802.2 • Ethernet 802.3 • Ethernet SNAP 4 • Usually, you can use the default (Auto Select). When you first select [Auto Select,] the frame type detected by the printer is adopted. However, if your network can use more than two frame types, the
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    the settings. • For details about printing the configuration page, see "Test Printing", Quick Installation Guide. Setting the Ethernet Speed You can set the speed that the printer will use for Ethernet communications. In most cases, this should be left on the default setting, [Auto Select]. This
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    4. Configuration Router/HUB auto-negotiation (auto selection) [10Mbps Half [10Mbps Full D.] D.] - Printer [100Mbps Half D.] [100Mbps Full D.] [Auto Select] - • Connection cannot be established if the selected Ethernet speed does not match your network's trans- 4 mission speed. • The use
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    Press the [ ] or [ ] key to select the Ethernet speed, and then press the [OK] key. 4 6. Press the [Menu] key to return to the initial screen. 7. Print a configuration page to confirm the settings. • For details about printing the configuration page, see "Test Printing", Quick Installation Guide. 75
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    IEEE 802.11b (Wireless LAN). The following table shows the control panel settings and their defaults. These items appear in the [Host Interface] menu. Setting Name Communication Mode 802.11 Ad hoc Default Channel 4 Communication Speed SSID WEP 13 11 Auto blank Off • Ethernet and wireless LAN
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    . For details, see Web Image Monitor help, and "Configuring the Network Interface Board Using Web Browser", Software Guide. 6. If [802.11 Ad hoc] or [Ad hoc] is selected for [Communication Mode], confirm the channel to use for transmission. 7. Press the [ ] or [ ] key to select [Channel], and then
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    page to confirm the settings. • For details about printing the configuration page, see "Test Printing", Quick Installation Guide. Setting the SSID When "Communication Mode" is set to "Infrastructure" or "802.11 Ad hoc", you must specify the Service 4 Set Identifier (SSID) of the wireless access
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    LAN) Configuration Setting a WEP Key If the wireless network uses WEP to encrypt transmitted data, the corresponding WEP key must be set to the printer to allow communications with other network devices. Ask the network administrator for the WEP key to use. 1. In the IEEE 802.11b menu, press
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    characters in the required case. 5. When all characters have been entered, press [Exit]. 6. Press the [Menu] key to return to the initial screen. 7. Print a configuration page to confirm the settings. 4 • The WEP key can also be set using a Web browser. For details, see the Web Image Monitor Help
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    Supported Paper for Each Tray This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer. Symbols In this manual you want to change the default setting, contact your sales or service representative. Tray 1 Each size
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    , A5 5 Paper sizes requiring manual setting The following sizes are supported, but they must be selected using the control panel. See p.99 "Loading paper not automatically detected by this printer ". The custom size must be selected using the control panel or the printer driver. See p.101 "Loading
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    81/2 (Half Letter) Paper sizes requiring manual setting The following sizes are supported, but they must be selected using the control panel. See p.107 "Loading Paper in the Bypass Tray". The custom size must be selected using the control panel or the printer driver. See p.110 "Loading custom size
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    13 (Foolscap) , 8 1/4 13 (Folio) , Com10 , Monarch , C6 , C5 , DL Env , 8K , 16K , Com10 , Monarch , C6 , C5 , DL Env , 8K , 16K A3 , B4 JIS , A4 JIS , A6 , B5 JIS , 2 500-sheet paper feed unit 1000-sheet paper feed unit 2000-sheet paper feed unit Bypass tray Supported paper weight 60 to 216
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    Supported Paper for Each Tray • Do not load the paper so that the top of the stack exceeds the under limit mark inside the tray. 5 85
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    paper, and the printable area. Configure the settings depending on the type of paper you are using. • Print quality cannot always be guaranteed for all types of paper that are sold at stores. Loading Paper • Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper
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    using the bypass tray, make sure paper is not stacked higher than the paper guides inside it. Supported When printing on the reverse side of plain paper that is already printed on, select [Paper Type:] [XXX] (XXX: Tray 1 to 5, Bypass Tray) [Plain:Dup.Back] using control panel or printer driver. 87
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    Paper thickness Printer setup 5 Printer driver setup Supported paper feeding tray Duplex printing Additional cautions guides inside it. • [Thick Paper 1]: supported • [Thick Paper 2] [Thick Paper 3]: not supported • Print speed is slightly slower than when using plain paper. • When printing
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    Printer setup Printer driver setup Supported paper feeding tray Duplex printing OHP transparencies Printer setup Printer driver setup Supported paper feeding tray Paper capacity Duplex printing not stacked higher than the paper guides inside it. 5 Not supported Select [Paper Input] [Paper Type
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    Letterhead Printer setup Printer driver setup 5 Supported paper feeding tray Duplex printing Letterhead setup Additional cautions • When printing on paper is not stacked higher than the paper guides inside it. Supported Default: [Letterhead 1] If the print quality needs to be improved, select [
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    Printer driver setup Supported paper feeding tray Paper Recommendations Select [Paper Input] [Paper Type: Bypass Tray] [Label Paper]. Select [Label Paper] in [PaperType]. Bypass tray • Make sure paper is not stacked higher than the paper guides inside the bypass tray. Not supported Default
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    paper setup Additional cautions 5 Coated paper Printer setup Printer driver setup Supported paper feeding tray Duplex printing Coated paper setup 92 stacked higher than the paper guides inside it. Supported Default: [Glossy Paper 1] If the print quality needs to be improved, select [Maintenance
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    Printer setup Printer driver setup Supported paper feeding tray Duplex printing Envelopes Printer setup Printer driver setup Supported higher than the paper guides inside it. Supported Select [Paper Input] [Paper Type: Bypass Tray ] [Envelope]. Select [Envelope Settings] in [Paper Type]. Bypass
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    be output with the edges wrinkled, with toner marks on the back, or blurred. In addition, when printing solid black areas, streaks may appear where two envelopes touch. • Depending on the type of envelope or printing environment, envelopes might be output creased or printed improperly. In such cases
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    is dry enough to emit static electricity • Paper that has already been printed on Misprints are especially likely when using paper printed on by printers other than a laser printer (e.g. monochrome and color copiers, ink-jet printers, etc.) Refrain from printing on the side on 5 which nothing is
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    be possible on the entire page depending on the settings of the printer driver or print conditions, the quality cannot be guaranteed for the 5.2 mm (0.21 mm (0.13 inches) margin of the lower side. • The print area of long paper is restricted to 1260 mm (49.7 inches) long in the feed direction. 96
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    Loading Paper into the Paper Tray, 500/1000-sheet Paper Feed Unit The following example explains how to load paper into paper trays, same paper tray. • During printing, do not open or close the printer covers or bypass tray, or pull out or push in the paper 5 tray. • The default of tray 1 is as
  • Ricoh C811DN | Operating Instructions - Page 100
    Media 2. Unlock the side guides. ASZ247S You do not need to adjust the side guides when loading paper into tray 1. 3. Pinch the clip on the side guide ( ), and match the guides to the paper size ( ) 5 AMJ016S 4. Pinch the clips on the end guide ( ), and match the guide to the paper size ( ). 98
  • Ricoh C811DN | Operating Instructions - Page 101
    until it stops. If you push the tray forcefully, the paper guides might move. • For details about types of paper supported by this printer, see p.81 "Supported Paper for Each Tray". Loading paper not automatically detected by this printer Set the paper size on the control panel to load paper whose
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    5. Paper and Other Media 1. Press the [Menu] key. ATU050S 2. Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. 5 3. Press the [ ] or [ ] key to select [Paper Size: Tray 2], and then press the [OK] key. 4. Select the paper size you want to set using the scroll keys, and
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    have already configured settings using the printer driver. However, when printing with a printer driver other than the RPCS printer driver, you must configure the settings 17 inches) in length. • The printer cannot print to custom paper from applications that do not support custom size paper. 101
  • Ricoh C811DN | Operating Instructions - Page 104
    5. Paper and Other Media 1. Press the [Menu] key. ATU050S 2. Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. 5 3. Press the [ ] or [ ] key to select [Paper Size: Tray 2], and then press the [OK] key. 4. Select [Custom Size] using the scroll keys, and then press the [OK
  • Ricoh C811DN | Operating Instructions - Page 105
    Input screen. 7. Press the [Online] key. The display returns to the initial screen. If you want to return the settings to [Auto Detect] after printing with the custom paper size, load paper into the paper tray, and follow this procedure. 8. Press the [Menu] key. 5 ATU050S 9. Press the [ ] or
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    5. Paper and Other Media Specifying a paper type This section describes how to specify a paper type. You can improve printer performance by selecting the optimum paper type for the tray. You can select from the following paper types: • Plain Paper, Recycled Paper, Special Paper 1, Special
  • Ricoh C811DN | Operating Instructions - Page 107
    tray. 5 • During printing, do not open or close the printer covers, bypass tray, or paper tray. • Make sure to align paper and push it neatly to both sides of the tray. If you do not, it can cause a paper misfeed. • The default paper size of the 2000-sheet paper feed unit is as follows
  • Ricoh C811DN | Operating Instructions - Page 108
    the right and left sides with the print side up. You can load up to 1000 sheets in each side. ASZ250S 3. Push the paper tray carefully into the printer until it stops. 5 • For details about types of paper supported by this printer, see p.81 "Supported Paper for Each Tray". Specifying a paper
  • Ricoh C811DN | Operating Instructions - Page 109
    key. The display returns to the initial screen. • Duplex printing is not supported for the following paper types: • Cardstock, Thick Paper 2, Thin printer driver. Make sure the settings do not conflict. Otherwise, the paper may jam or the print quality may be affected. • Load paper with the print
  • Ricoh C811DN | Operating Instructions - Page 110
    Check the print in advance using the same type of paper. 1. Open the bypass tray. 5 ASZ089S 2. If you load paper longer than A4 , pull out the bypass tray extension. ASZ090S 3. Slide the side guides outward ( ), and then load paper with the print side down, flush against the printer. 108 ASZ091S
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    4. Adjust the side guides to fit the paper width. Loading Paper 5. Press the [Menu] key. ASZ092S 5 ATU050S 6. Press the [ ] or [ ] key to select [Paper Input], and then press the [
  • Ricoh C811DN | Operating Instructions - Page 112
    guides inside the bypass tray. • Be sure to select the appropriate paper type when you load labels, thick paper, envelopes, or OHP transparencies in the bypass tray. Loading custom size paper • When printing on custom size paper, specify the paper size using the control panel or printer driver
  • Ricoh C811DN | Operating Instructions - Page 113
    This section describes how to specify a paper type. You can improve printer performance by selecting the optimum paper type for the tray. You can , Preprinted Paper, Label Paper, Bond Paper, Cardstock, OHP (Transparency), Envelope, Thick Paper 1, Thick Paper 2, Thick Paper 3, Thin Paper, Middle
  • Ricoh C811DN | Operating Instructions - Page 114
    Media • Be sure to select the appropriate paper type when you load labels, thick paper, envelopes, or OHP transparencies in the bypass tray. • The paper type selected using the printer driver overrides that selected using the control panel. 1. Press the [Menu] key. 5 ATU050S 2. Press the [ ] or
  • Ricoh C811DN | Operating Instructions - Page 115
    are engineered to meet high standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer. • Do not open toner containers forcefully. Toner can spill, dirtying your clothes or hands, and possibly resulting in accidental
  • Ricoh C811DN | Operating Instructions - Page 116
    there is a problem, contact the store where it was purchased. • If cyan, magenta, or yellow toner runs out, you can print in black and white using black toner. Change the color mode setting to Black and White using the printer driver. • If black toner runs out, you cannot print in black and white
  • Ricoh C811DN | Operating Instructions - Page 117
    the toner out slowly and carefully to prevent leakage. Place the old toner on paper or some other material to avoid dirtying your workspace. 3. Take the new toner out of the box. 4. Shake the toner up and down five or six times. ASZ059S Even distribution of toner within the container improves print
  • Ricoh C811DN | Operating Instructions - Page 118
    Replacing Consumables 5. With the label facing up, fully insert toner into place, keeping the container horizontal. ASZ071S Do not install and remove toner repeatedly. Doing so results in toner leak. 6. Carefully close the front cover. Wait until [ Loading toner] disappears from the display. 6 116
  • Ricoh C811DN | Operating Instructions - Page 119
    damage the grip. • Place no objects on the front or inner cover. The following is the replacement procedure for the yellow photo conductor unit located in the left end. The same procedure applies to replacement of other photo conductor units. 1. Turn off the printer and unplug the power cable. 117
  • Ricoh C811DN | Operating Instructions - Page 120
    the front cover. ASZ056S 3. Turn the two green levers counterclockwise. 6 ASZ252S 4. Pulling the handle, slowly open the inner cover. ASZ295S The photo conductor units are installed as shown. From the left, the units are attached in the order of yellow (Y), cyan (C), magenta (M), and black (K). 118
  • Ricoh C811DN | Operating Instructions - Page 121
    Replacing the Photo Conductor Unit ASZ259S 5. Pull out the ring pull handle of the photo conductor unit. 6 ASZ062S 6. Holding the handle, pull the photo conductor unit out until the green grip area is completely visible on the left side. ASZ063S 119
  • Ricoh C811DN | Operating Instructions - Page 122
    the front, pull out the photo conductor unit. ASZ064S 8. Take the new photo conductor unit out of the box. 6 ASZ065S For black, install one photo conductor unit; for color, install all three together. Exposure to light reduces photo conductor unit performance. Replace the unit as quickly as possible
  • Ricoh C811DN | Operating Instructions - Page 123
    the Photo Conductor Unit 10. Holding the green grip on the left and the handle on the front, carefully insert the front end into the space horizontally. ASZ066S Insert it horizontally as shown below. 6 ASZ288S 11. Pushing the front of the photo conductor unit, fully insert it into the printer
  • Ricoh C811DN | Operating Instructions - Page 124
    handle located on the front of the photo conductor unit, and push it until it clicks into place. ASZ068S 13. Holding the photo conductor unit firmly in place, pull out the tape. 6 ASZ094S • Remember to pull out the tape. Malfunctions occur if you attempt to print while the tape is still attached
  • Ricoh C811DN | Operating Instructions - Page 125
    green levers clockwise to lock the cover. Replacing the Photo Conductor Unit ASZ296S 17. Carefully close the front cover. 18. Plug in the power cable, and then turn on the printer. [Calibrating ...] appears on the display, and the printer starts calibration. Wait until it stops. Calibration takes
  • Ricoh C811DN | Operating Instructions - Page 126
    filter together. Replacing the Intermediate Transfer Unit • The inside of this printer becomes very hot. Do not touch parts labeled " " (indicating a hot surface). Touching these parts will result in burns. • If the intermediate transfer unit is not installed correctly, a message appears on the
  • Ricoh C811DN | Operating Instructions - Page 127
    the Intermediate Transfer Unit and Dustproof Filter 2. Holding the left and right side grips, carefully open the front cover. ASZ056S 3. Turn the two green levers counterclockwise. 6 ASZ252S 4. Pulling the handle, slowly open the inner cover. ASZ295S The intermediate transfer unit is installed as
  • Ricoh C811DN | Operating Instructions - Page 128
    6. Replacing Consumables ATU059S 5. Push up the lever on the right side, and open the printer's right cover carefully. Opening the right cover is necessary for transfer unit replacement. 6 ATU060S 6. Turn the green lever located on the left side of the transfer unit counterclockwise. 126 ATU061S
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    grip in the center of the transfer unit, pull the unit out until the handles on the top surface become completely visible. ATU062S 8. Lift the handles on the top surface. 6 ATU063S 9. Holding the handles, slowly pull out the transfer unit. 10. Take the new transfer unit out of the bag and remove
  • Ricoh C811DN | Operating Instructions - Page 130
    6. Replacing Consumables 11. Lift the handles on the top surface. ATU065S 12. Slide the transfer unit along the guide rails into the printer until the upper handles touch the printer body. 6 ATU066S 13. Lower the handles, and then push the front of the transfer unit to fully insert it into the
  • Ricoh C811DN | Operating Instructions - Page 131
    Filter 14. Turn the green lever on the left side of the transfer unit clockwise. ATU069S 15. Pressing both sides, firmly close the inner 18. Carefully close the front cover. • This completes intermediate transfer unit replacement. Now go to the next procedure and replace the dustproof filter. 129
  • Ricoh C811DN | Operating Instructions - Page 132
    filters and glove from the box. 3. Put the glove on either hand. 4. Remove the filters with the gloved hand. Put the filters into the intermediate transfer unit's 6 box. ATU071S Handle the removed filters with care. Waving the filters will release
  • Ricoh C811DN | Operating Instructions - Page 133
    6. Attach the new filters. Replacing the Intermediate Transfer Unit and Dustproof Filter ATU072S 7. Slide the dustproof filter cover back to its original position. 6 ATU073S 8. Plug in the power cable and turn on the printer. 131
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    the waste toner bottle should be replaced soon. Prepare a new waste toner bottle. • Waste toner bottles cannot be reused. • Purchasing and storing extra waste toner bottles is recommended. • Before removing the waste toner bottle from the printer, spread paper or some other material around the area
  • Ricoh C811DN | Operating Instructions - Page 135
    2. Pull out [Tray 1] carefully until it stops. Replacing the Waste Toner Bottle ASZ112S 3. Open the left front cover slowly. 6 ASZ113S 4. Holding the green grip located under the front of the waste toner bottle, and pull it out until the handle on the top is completely visible. ASZ114S 133
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    5. Holding the handle, carefully pull out the waste toner bottle horizontally. ASZ115S 6. Put the waste toner bottle into the supplied plastic bag to prevent toner from leaking out of the bottle. Then, seal the bag. 7. Take the new waste toner bottle out of the box. 6 8. Remove the tape
  • Ricoh C811DN | Operating Instructions - Page 137
    the thick paper out of the waste toner bottle vertically. ASZ287S 10. Holding the handle on the top, insert the waste toner bottle into the printer carefully. 6 ASZ117S 11. When the waste toner bottle is inserted to the handle area, push the front side of the waste bottle to fully insert it into
  • Ricoh C811DN | Operating Instructions - Page 138
    6. Replacing Consumables 12. Carefully close the left front cover. ASZ119S 13. Carefully push [Tray 1] into the printer until it stops. 14. Plug in the power cable and turn on the printer. 6 136
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    Replacing the Fusing Unit and Transfer Roller Replace the fusing unit if any of the following messages appear on the display: Replace the transfer roller at the same time. Replacing the Fusing Unit 6 • The fusing unit becomes very hot. When installing a new fusing unit, turn off the printer and
  • Ricoh C811DN | Operating Instructions - Page 140
    6. Replacing Consumables 3. Holding the green levers on both sides, pull the fusing unit out. ATU075S 4. Lift and hold the green handles on both sides of the fusing unit, and then slowly pull up the fusing unit. 6 ATU076S 5. Take the new fusing unit out of the bag. 138 ATU078S
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    Replacing the Fusing Unit and Transfer Roller 6. Lift and hold the green handles on both sides of the fusing unit. ATU079S 7. Holding the fusing unit by the handles, place it on the rails of the printer as indicated. 6 ATU080S 8. Return the green handles to their original positions ( ). Then,
  • Ricoh C811DN | Operating Instructions - Page 142
    6. Replacing Consumables Replacing the Transfer Roller 1. The transfer roller is installed as shown below. ATU052S 2. Holding the green grips on both sides, pull up the transfer roller. 6 ATU053S 3. Holding the green grips, pull out the transfer roller from the printer. 140 ATU054S
  • Ricoh C811DN | Operating Instructions - Page 143
    roller out of the bag. Replacing the Fusing Unit and Transfer Roller ATU055S Hold the grips on both sides of the transfer roller. 5. Place the transfer roller into the grooves of the printer. 6 ATU056S 6. Secure the transfer roller by pushing the green grips on both sides until it locks into
  • Ricoh C811DN | Operating Instructions - Page 144
    booklet finisher tray when pulling out or pushing in the finisher's staple unit. You can trap your fingers if you do not. Add staples to the approved staple cartridges. Stapling failures or jams may occur if you use a staple cartridge other than that recommended. • After the cartridge is replaced,
  • Ricoh C811DN | Operating Instructions - Page 145
    When the Booklet Finisher is Installed 1. Open the front cover of the finisher. ASZ271S 2. Holding the R7 lever, pull out the staple unit. 3. Raise the lever. ASZ186S ASZ187S Adding Staples 6 143
  • Ricoh C811DN | Operating Instructions - Page 146
    6. Replacing Consumables 4. Holding the lever on the cartridge, pull the cartridge gently out of the staple unit. ASZ188S 5. Pushing both sides of the cartridge, pull out the upper unit. 6 ASZ220S 6. Take out the empty staple case. ASZ221S 144
  • Ricoh C811DN | Operating Instructions - Page 147
    7. Push the new case into the cartridge until it clicks. Adding Staples ASZ222S 8. Lower the upper unit carefully. 6 ASZ223S 9. Pull the ribbon out of the staple case that you attached. The ribbon rolls around the staple case. Make sure to pull it out completely. ASZ224S 145
  • Ricoh C811DN | Operating Instructions - Page 148
    6. Replacing Consumables 10. Holding the lever on the cartridge, push the cartridge gently into the staple unit until it clicks. ASZ225S 11. Push the lever down until it clicks. 6 ASZ226S 12. Return the staple unit to its original position. 13. Close the front cover of the finisher. • If you cannot
  • Ricoh C811DN | Operating Instructions - Page 149
    When the 2 Tray Finisher is Installed 1. Open the front cover of the finisher. Adding Staples ASZ272S 2. Holding the lever, pull out the staple unit. 6 ASZ227S 3. Hold and lift the lever on the cartridge and pull the cartridge gently out of the staple unit. ASZ229S 147
  • Ricoh C811DN | Operating Instructions - Page 150
    6. Replacing Consumables 4. Pushing both sides of the cartridge, pull out the upper unit. ASZ234S 5. Take out the empty staple case. 6 ASZ235S 6. Push the new case into the cartridge until it clicks. ASZ236S 148
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    the staple case. Make sure to pull it out completely. 6 ASZ238S 9. Holding the lever on the cartridge, push the cartridge down gently into the staple unit until it clicks. ASZ229S 10. Return the staple unit to its original position. 11. Close the front cover of the finisher. • If you cannot pull
  • Ricoh C811DN | Operating Instructions - Page 152
    6. Replacing Consumables 6 150
  • Ricoh C811DN | Operating Instructions - Page 153
    , explosion or loss of sight. If the machine has laser systems, there is a risk of serious eye damage. • When removing misfed paper, do not touch the fusing unit because it could be very hot. Clean the printer periodically to maintain fine printing. Dry wipe the exterior with a soft cloth. If dry
  • Ricoh C811DN | Operating Instructions - Page 154
    Printer , contact your sales or service representative. Paper Tray, 500/1000-sheet Paper Feed Unit The same procedure is applied of paper tray and 500/1000-sheet paper feed unit. Tray 2 is used as an example. 1. Carefully gently into the printer until it stops. Do not slide the paper tray in with force
  • Ricoh C811DN | Operating Instructions - Page 155
    2000-sheet Paper Feed Unit 1. Carefully pull out the paper tray until it stops. Cleaning the Friction Pads ASZ277S 2. Holding the lever on the right side of the tray, pull the tray completely out. 7 ASZ278S 3. Remove the loaded paper. 4. Wipe the friction pad with a soft damp cloth. ASZ279S 153
  • Ricoh C811DN | Operating Instructions - Page 156
    7. Cleaning the Printer 5. Reload the paper into the paper tray and push it gently into the printer until it stops. ASZ280S 7 154
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    paper may stick around the registration roller, causing problems. Clean the registration roller if white dots appear on prints. • The inside of this printer becomes very hot. Do not touch parts labeled "v" (indicating a hot surface). Touching these parts will result in burns. • Do not use chemical
  • Ricoh C811DN | Operating Instructions - Page 158
    7. Cleaning the Printer 3. Clean the registration roller by applying a soft damp cloth while turning it. ASZ145S 4. Close the right cover. 5. Plug in the power cable and turn on the printer. 7 156
  • Ricoh C811DN | Operating Instructions - Page 159
    appear on prints. • Do not forcefully insert the cleaning stick. It may scratch the inside of the printer. 1. Turn the printer off and unplug the power cable. 2. Holding the left and right handles, open the front cover. ASZ056S The cleaning stick is installed
  • Ricoh C811DN | Operating Instructions - Page 160
    7. Cleaning the Printer 4. There are four holes to insert the cleaning stick. ASZ139S 5. Place the cleaning stick back inside the front cover. 7 ASZ140S Clean all holes. faces down when you replace the stick. 7. Close the front cover carefully. 8. Plug in the power cable and turn on the printer. 158
  • Ricoh C811DN | Operating Instructions - Page 161
    This section describes automatic color adjustment. After moving the printer, printing on thick paper, or printing repeatedly for some time, color degradation may occur. By performing automatic color adjustment, you can restore optimum print quality. 1. Press the [Menu] key. ATU050S 2. Press the
  • Ricoh C811DN | Operating Instructions - Page 162
    8. Adjusting the Printer 5. Press the [OK] key. 6. The confirmation message appears. Press [OK]. Automatic adjustment begins. Automatic adjustment takes about 30 seconds. A confirm message appears when complete. 7. Press [
  • Ricoh C811DN | Operating Instructions - Page 163
    feature requires the use of the supplied Color Calibration Sample Sheet. • Corrections to color gradation are performed in the following order: 1. Print gradation correction sheet 1. 2. Adjust the parts of highlight colors. Set the correction value. Print the gradation correction sheet, and
  • Ricoh C811DN | Operating Instructions - Page 164
    8. Adjusting the Printer 1. Press the [Menu] key. ATU050S 2. Press the [ ] or [ ] key to select [Maintenance], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Quality
  • Ricoh C811DN | Operating Instructions - Page 165
    the correction value for the selected color, and then press the [OK] key. 10. Press [Result] to check the result by printing the calibration sheet. 8 11. After printing, press [Yes] to save the settings. 12. After completing all settings, press the [Online] key to return to the initial screen
  • Ricoh C811DN | Operating Instructions - Page 166
    8. Adjusting the Printer The gradation correction sheet contains: "gradation correction sheet 1" for adjusting gradation correction sheet The printed gradation correction sheet is read as shown below. Comparing the gradation correction sheet and correction value of each color, K (black), M (magenta),
  • Ricoh C811DN | Operating Instructions - Page 167
    the Color Gradation ATU089S 1. K (black) correction values Used to adjust the color printed when only black toner is used. The currently set correction value is printed in red. 2. M (magenta) correction values Used to adjust the color printed when only magenta toner is used. The currently set
  • Ricoh C811DN | Operating Instructions - Page 168
    8. Adjusting the Printer 2. Press the [ ] or [ ] key to select [Maintenance], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Color Calibration], and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Reset Setting], and then press the [OK] key. A confirmation
  • Ricoh C811DN | Operating Instructions - Page 169
    . "Horizontal" means perpendicular to the feed direction. Normally you do not need to update the printing position. However, updating is useful in some cases when the optional paper feed unit is installed. 1. Press the [Menu] key. ATU050S 2. Press the [ ] or [ ] key to select [Maintenance], and then
  • Ricoh C811DN | Operating Instructions - Page 170
    8. Adjusting the Printer 6. Print the test sheet to preview the settings. Use this sheet to confirm the current print position. 7. Press the [Escape] key to return to Increase the value to shift the print area in the direction indicated by the " " symbol in the diagram below. Decrease to shift the
  • Ricoh C811DN | Operating Instructions - Page 171
    Adjusting Printing Position AAL708S ): Print Area ): Paper Feed Direction 11. Press the [OK] key to return to the Registration menu. 12. Print the test sheet to confirm the adjustment result. 13. Press the [Online] key. 8 The display returns to the initial screen. 169
  • Ricoh C811DN | Operating Instructions - Page 172
    8. Adjusting the Printer 8 170
  • Ricoh C811DN | Operating Instructions - Page 173
    suspended. Turn off the printer, and turn it on again to recover. Loading toner The printer is loading toner. Wait a while. Offline 9 The printer is offline. To start printing, switch the printer online by pressing the [Online] Key. Option RAM Error The printer has detected an optional SDRAM
  • Ricoh C811DN | Operating Instructions - Page 174
    out and then re-install the controller board. If the problem persists, contact your sales or service representative. Independent-supply toner A non-supported toner is installed. Remove it, and install toner specified by an authorized dealer. Parallel I/F Error The printer's self diagnostic test
  • Ricoh C811DN | Operating Instructions - Page 175
    has a problem The printer cannot detect the USB host interface board. It may be incorrectly installed. Check if it is installed properly or contact your sales/service representative. For details about installing the unit, see p.54 "Installing the USB Host Interface Board". • Confirm error details by
  • Ricoh C811DN | Operating Instructions - Page 176
    came out of the energy-saving mode or was reset. Five short beeps repeated five times. Printer alert. 9 Printer requires user attention. Paper may have jammed or toner may need replenishing. • Users cannot mute the printer's tone alerts. When the printer beeps to alert users of a paper jam
  • Ricoh C811DN | Operating Instructions - Page 177
    tray. See p.97 "Loading Paper". Can you print a configuration page? If you cannot print a configuration page, it probably indicates a printer malfunction. Contact your sales or service representative. See "Test Printing", Quick Installation Guide. Is the interface cable connected securely to the
  • Ricoh C811DN | Operating Instructions - Page 178
    or remove obstructions. How is the signal strength when using Bluetooth ? Try the following: • Check the Bluetooth interface unit is installed properly. • Check there are no obstructions between computer, printer and other devices. • Change the location of the computer. • Change the location of the
  • Ricoh C811DN | Operating Instructions - Page 179
    . Next, on the [File] menu, click [Properties]. 3. Click the [Port] tab. 4. Check the [Print to the following port] box to confirm that the correct port is selected. Windows XP, Windows Server 2003 1. Access the [Printers and Faxes] folder from [Start]. 2. Click to highlight the icon of the
  • Ricoh C811DN | Operating Instructions - Page 180
    • Check the paper settings. • Check the printer driver's paper settings. See the printer driver Help. • When "Replace PCU:Black." or "Replace PCU:Colour." appears on the display, replace the photo conductor unit. See p.117 "Replacing the Photo Conductor Unit". • Confirm that the paper is not curled
  • Ricoh C811DN | Operating Instructions - Page 181
    , or between the side guides and the paper in the paper tray. Make sure there are no gaps. See p.97 "Loading Paper". • The fusing unit is deteriorated or damaged. Replace the unit. See p.137 "Replacing the Fusing Unit and Transfer Roller". The back of the paper is printed on. • The paper has
  • Ricoh C811DN | Operating Instructions - Page 182
    g/m2 (40 lb.) is loaded. Change the paper for printing. With Windows 95/98/Me, Windows 2000/XP, Windows Server 2003 or Windows NT 4.0, when doing aggregate prints or bound prints. • Check that the paper size and direction set in the [Menu] tab of the printer driver are the same as those set in the
  • Ricoh C811DN | Operating Instructions - Page 183
    , so may not match the print results. See the printer driver Help. Photo images are coarse. • Some applications lower the resolution for making prints. Raise the resolution in the settings for that application. Color documents are printed in black and white. • The printer driver is not set up for
  • Ricoh C811DN | Operating Instructions - Page 184
    screen seems empty, replace the toner cartridge of the displayed color. 9 See p.113 "Replacing Toner". • When "Replace PCU:Black." or "Replace PCU:Colour." appears on the display, replace the photo conductor unit. See p.117 "Replacing the Photo Conductor Unit". • Condensation may have collected
  • Ricoh C811DN | Operating Instructions - Page 185
    the initial screen seems empty, replace the toner cartridge of the displayed color. See p.113 "Replacing Toner". • When the message "Replace PCU:Black." or "Replace PCU:Colour." appears, replace the photo conductor unit. See p.117 "Replacing the Photo Conductor Unit". • The paper is damp. Use paper
  • Ricoh C811DN | Operating Instructions - Page 186
    • Check the paper settings of the printer driver. See the printer driver Help. • The fusing unit is deteriorated or damaged. Replace the unit. See p.137 "Replacing the Fusing Unit and Transfer Roller". When printing on OHP transparencies, a color is missing or black or white dots are obvious. • The
  • Ricoh C811DN | Operating Instructions - Page 187
    95/98/Me, Windows 2000/XP, Windows Server 2003 or Windows NT 4.0, attached options are not detected. • The computer and printer are not in two-way communication. You must configure attached options in the printer properties. For details, see the printer driver Help. If the problem cannot be solved
  • Ricoh C811DN | Operating Instructions - Page 188
    9. Troubleshooting Additional Troubleshooting Strange noise is heard. • If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative
  • Ricoh C811DN | Operating Instructions - Page 189
    can be blocked by obstructions. Move the printer or client computer if necessary. When you use a Bluetooth connection, print jobs are transmitted relatively slowly. • If the printer is still not operating satisfactorily, contact your sales or service representative. Con- sult with the store where
  • Ricoh C811DN | Operating Instructions - Page 190
    turning over the paper in the tray. • After the cartridge is replaced, the next five to seven sheets of paper will not be stapled until the finisher has adjusted the position of the staple sheet. When the Booklet Finisher is Installed 1. Open the front cover of the finisher. 9 ASZ271S 2. Holding
  • Ricoh C811DN | Operating Instructions - Page 191
    3. Raise the lever. Removing Jammed Staples ASZ187S 4. Holding the lever on the cartridge, pull the cartridge gently out of the staple unit. ASZ188S 5. Raise the face plate of the cartridge. 9 ASZ200S 189
  • Ricoh C811DN | Operating Instructions - Page 192
    9. Troubleshooting 6. Remove the jammed staples. ASZ201S 7. Push the face plate down until it clicks. ASZ202S 8. Holding the lever on the cartridge, push the cartridge gently into the staple unit until it clicks. 9 ASZ225S 190
  • Ricoh C811DN | Operating Instructions - Page 193
    9. Push the lever down until it clicks. Removing Jammed Staples ASZ226S 10. Return the staple unit to its original position. 11. Close the front cover of the finisher. When the 2 Tray Finisher is Installed 1. Open the front cover of the finisher. 9 ASZ272S 2. Holding the lever, pull out the staple
  • Ricoh C811DN | Operating Instructions - Page 194
    9. Troubleshooting 3. Hold and lift the lever on the cartridge and pull the cartridge gently out of the staple unit. ASZ229S 4. Raise the face plate of the cartridge. ASZ230S 5. Remove the jammed staples. 9 ASZ231S 192
  • Ricoh C811DN | Operating Instructions - Page 195
    6. Push the face plate down until it clicks. Removing Jammed Staples ASZ232S 7. Holding the lever on the cartridge, push the cartridge down gently into the staple unit until it clicks. ASZ229S 8. Return the staple unit to its original position. 9. Close the front cover of the finisher. 9 193
  • Ricoh C811DN | Operating Instructions - Page 196
    9. Troubleshooting Removing Punch Waste "The punch hole receptacle is full." or "Empty the punch receptacle." message appears, remove punch waste from the finisher. When these messages appear on the display, you cannot use the punch function. When the Booklet Finisher is Installed 1. Open the front
  • Ricoh C811DN | Operating Instructions - Page 197
    the front cover of the finisher. • If you do not re-install the punch waste box in step 3, the message remains displayed. • If the message remains displayed, re-install the punch waste box. • The message might appear even when the punch waste box is not full. In this case, there may be some punch
  • Ricoh C811DN | Operating Instructions - Page 198
    9. Troubleshooting 2. Pull out the punch waste box carefully, and then remove punch waste. ASZ282S 3. Re-install the punch waste box. ASZ291S 4. Close the front cover of the finisher. 9 • If you do not re-install the punch waste box in step 3, the message remains displayed. • If the message
  • Ricoh C811DN | Operating Instructions - Page 199
    error message gives the location of the misfeed. Check the location and remove the paper. • The inside of this printer becomes very hot. Do not touch parts labeled " " (indicating a hot surface). Touching these parts paper may be covered with toner. Be careful not to get toner on your hands or
  • Ricoh C811DN | Operating Instructions - Page 200
    Paper Paper Misfeed Message (A) The A "Open the part as shown and remove paper." error message appears when a paper misfeed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside
  • Ricoh C811DN | Operating Instructions - Page 201
    Paper Misfeed Message (A) 3. If the paper cannot be removed, open the bypass tray and pull it out slowly. ASZ122S 4. Remove the paper slowly from the bypass tray. ASZ123S 5. Carefully close the right cover. 6. Carefully close the bypass tray. 10 199
  • Ricoh C811DN | Operating Instructions - Page 202
    of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down. • When removing misfed paper from the fusing unit, do not touch any parts other than those specified in this manual. • When
  • Ricoh C811DN | Operating Instructions - Page 203
    3. Remove misfed paper slowly. Paper Misfeed Message (B) ASZ125S 4. Carefully close the right cover. 10 201
  • Ricoh C811DN | Operating Instructions - Page 204
    of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down. • When removing misfed paper from the fusing unit, do not touch any parts other than those specified in this manual. • When
  • Ricoh C811DN | Operating Instructions - Page 205
    3. Remove misfed paper slowly. Paper Misfeed Message (C) ASZ126S 4. Holding the C1 levers, pull out the fusing unit. ASZ127S 5. Raise the C2 lever and remove the paper carefully. ASZ128S 10 203
  • Ricoh C811DN | Operating Instructions - Page 206
    Paper 6. Push the fusing unit back into the printer carefully until it completely stops. ASZ298S 7. Remove the paper slowly from the output area of the printer. ATU094S 8. Carefully close the right cover. • If the message indicating paper misfeed does not disappear, pull the fusing unit out and push
  • Ricoh C811DN | Operating Instructions - Page 207
    Message (D) The D "Read instructions in Front Cover to remove." error message appears when a paper misfeed occurs while paper is being fed. 1. Push up the lever on the right side, and open the printer's right cover carefully. ATU098S 2. Open the left cover of the bridge unit. 3. Remove the paper
  • Ricoh C811DN | Operating Instructions - Page 208
    10. Removing Misfed Paper 4. Close the left cover of the bridge unit. ASZ181S 5. If the paper could not be removed, open the right cover of the bridge unit. 6. Remove the paper. ASZ182S 10 ASZ176S 7. Close the right cover of the bridge unit. 8. Carefully close the right cover. 206
  • Ricoh C811DN | Operating Instructions - Page 209
    Paper Misfeed Message (R) Paper Misfeed Message (R) The R "Open Finisher and remove the paper." error message appears when a paper misfeed occurs inside the finisher. When the Booklet Finisher is Installed When R1, R2, or R3 is displayed. 1. Open the top cover of the finisher. ASZ189S 2. Raise the
  • Ricoh C811DN | Operating Instructions - Page 210
    10. Removing Misfed Paper 4. If the paper could not be removed, open the front cover of the finisher. 5. Raise the R2 lever. ASZ271S ASZ191S 6. Turn the R3 knob counterclockwise to remove the paper. 10 ASZ192S 7. Return the R2 lever to its original position. 208
  • Ricoh C811DN | Operating Instructions - Page 211
    then turn the R3 knob clockwise to remove the paper. ASZ193S 9. Close the left cover of the bridge unit and top cover of the finisher. When R4, R5, or R6 is displayed. 1. Open the front cover of the finisher. ASZ271S 2. Open the R4 lever
  • Ricoh C811DN | Operating Instructions - Page 212
    , R8, R9, R10, or R11 is displayed. • Keep your hands clear of the booklet finisher tray when pulling out or pushing in the finisher's staple unit. You can trap your fingers if you do not. 210
  • Ricoh C811DN | Operating Instructions - Page 213
    1. Open the front cover of the finisher. Paper Misfeed Message (R) ASZ271S 2. Holding the R7 lever, pull out the staple unit. ASZ186S 3. Pull the R8 lever and remove the paper. ASZ195S 4. Return the R8 lever to its original position. 10 211
  • Ricoh C811DN | Operating Instructions - Page 214
    10. Removing Misfed Paper 5. Turn the R9 lever clockwise. ASZ204S 6. Turn the R10 lever clockwise. ASZ205S 7. Push the R11 lever outward to remove the paper. 10 ASZ206S 8. Return the R11 lever and reinstall the staple unit in. 9. Close the front cover of the finisher. 212
  • Ricoh C811DN | Operating Instructions - Page 215
    When the 2 Tray Finisher is Installed When R1, R2, R3, or R4 is displayed. 1. Open the front cover of the finisher. Paper Misfeed Message (R) ASZ272S 2. Turn the R1 lever counterclockwise. 3. Open the R3 lever. ASZ207S ASZ208S 10 213
  • Ricoh C811DN | Operating Instructions - Page 216
    10. Removing Misfed Paper 4. Turn the R2 lever counterclockwise. ASZ209S 5. Open the left cover of the bridge unit and remove the paper. ASZ210S 6. If the paper cannot be removed, open the R3 lever and remove the paper. 10 ASZ211S 214
  • Ricoh C811DN | Operating Instructions - Page 217
    7. Raise the R4 lever up and remove the paper. Paper Misfeed Message (R) ASZ212S 8. Return the R3 and R4 levers to their original positions. 9. Close the front cover of the finisher. When R5, R6, R7, or R8 is displayed. 1. Open the front cover of the finisher. ASZ272S 2. Push the R5 lever outward
  • Ricoh C811DN | Operating Instructions - Page 218
    10. Removing Misfed Paper 4. If the paper could not be removed, raise the R6 lever and remove the paper. ASZ214S 5. Return the R6 lever to its original position. 6. Open the R3 lever. 7. Lower the R7 lever and remove the paper. ASZ215S 8. Return the R3 and R7 levers to their original positions. 9.
  • Ricoh C811DN | Operating Instructions - Page 219
    Paper Misfeed Message (Y) Paper Misfeed Message (Y) The Y "Open the part as shown and remove paper." error message appears when a paper misfeed occurs in the paper feed section of an optional paper feed unit. • When a paper misfeed (Y) occurs, the paper tray is locked and cannot be pulled out. Do
  • Ricoh C811DN | Operating Instructions - Page 220
    cover and remove paper." error message appears when a paper misfeed occurs inside the duplex unit. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down. • When a paper
  • Ricoh C811DN | Operating Instructions - Page 221
    Paper Misfeed Message (Z) 3. Holding the Z knob, open the cover, and then remove the paper carefully. ASZ177S 4. Close the cover. 5. Carefully close the right cover. 6. Open the upper right cover. ASZ178S 7. Remove misfed paper slowly. ASZ240S 8. Close the upper right cover. 10 219
  • Ricoh C811DN | Operating Instructions - Page 222
    Misfed Paper Duplex Print Always Misfeeds • The inside of this printer becomes very hot. Before removing paper around the duplex units, wait until the covers inside the fusing unit and duplex unit cool down. 1. Push up the lever on the right side, and open the printer's right cover carefully
  • Ricoh C811DN | Operating Instructions - Page 223
    Duplex Print Always Misfeeds 4. Using your finger, push the paper up in the direction of the arrow. ASZ275S 5. Remove the paper from the upper right cover area carefully. ASZ276S 6. Close the upper right cover. 7. Carefully close the right cover. 10 221
  • Ricoh C811DN | Operating Instructions - Page 224
    10. Removing Misfed Paper 10 222
  • Ricoh C811DN | Operating Instructions - Page 225
    after use, do not take out any of the toners, photo conductor units, nor waste toner bottle to prevent toner spill inside the machine. Repack the printer using its original packaging for transporting. • The printer weighs approximately 95 kg (209 lb.). • Be sure to disconnect all cables from the
  • Ricoh C811DN | Operating Instructions - Page 226
    For details, see the relevant sections in this manual. • At least four people are required to lift the printer. • Be sure to keep the printer horizontal while moving it. To prevent toner from being released, move the printer slowly. • If optional paper feed units are attached, remove them from the
  • Ricoh C811DN | Operating Instructions - Page 227
    Moving and Transporting the Printer • When finished, return the handles to their original position. 11 225
  • Ricoh C811DN | Operating Instructions - Page 228
    you first use this printer, use the toner packaged with the printer. • Toner may need to be changed sooner than indicated above due to deterioration over the period of use. • Number of pages that can be printed using the toner supplied with this printer is 10,000 pages for black and 8,000 pages
  • Ricoh C811DN | Operating Instructions - Page 229
    by warranty. However, if there is a problem, contact the store where they were purchased. • Photo conductors unit may need to be changed sooner than indicated above due to deterioration over the period of use. Waste Toner Bottle Name Waste Toner Bottle SP C811 Average printable number of pages
  • Ricoh C811DN | Operating Instructions - Page 230
    and humidity. • If the transfer unit is not changed when necessary, the quality of printing is not guaranteed. We recommend keeping a stock of transfer unit or purchasing one soon. Transfer unit package contains dustproof filters. Fusing Unit Name Fusing Unit SP C811 Average printable number of
  • Ricoh C811DN | Operating Instructions - Page 231
    Mainframe Configuration: Desktop Print Process: Laser beam scanning and Electrophotographic printing Four-drums tandem method First Print Speed: Monochrome: 8 seconds or less (A4 , 81/2 11 (Letter) ) Color: 9 seconds or less (A4 , 81/2 11 (Letter) ) • If the printer has not been used
  • Ricoh C811DN | Operating Instructions - Page 232
    Appendix 300 dpi 1 bit Printer Language: PJL, RPCS, PCL5c/XL, PS3/PDF Fonts: PCL 5c/6 Monotype Imaging 35 or more Power Consumption: Printing 11 Energy saver mode 1440 W or less (Unplug the power cable to turn off the power completely.) 26.3 W Printing Energy saver mode 1440 W or less (
  • Ricoh C811DN | Operating Instructions - Page 233
    Specifications Noise Emission: During Printing: 66 db (A) or less Standby: 39 db (A) or less nodes (devices) in a network. (10BASE-T/100BASETX) Protocol: TCP/IP, IPX/SPX, AppleTalk Options Tray Unit TK3000/Paper Feed Unit PB3000 Paper Size: A3 , B4 JIS , A4 , B5 JIS , A5 , 81/2 11 (Letter
  • Ricoh C811DN | Operating Instructions - Page 234
    Paper Feed Unit PB3000 Paper Capacity: Tray Unit TK3000 Paper Feed Unit PB3000 Weight: Tray Unit TK3000 Paper Feed Unit PB3000 11 (Letter) , contact your sales or service representative.) 81/2 11 (Letter) (To set A4 , contact your sales or service representative.) Dimensions (W D H): 580 620 260
  • Ricoh C811DN | Operating Instructions - Page 235
    Specifications Paper Size: A3 , B4 JIS , A4 , B5 JIS , A5 (Legal) , 81/2 11 (Letter) , , B6 JIS , A6 , 12 18 , 11 17 , 81/2 14 51/2 8 1/2 , 71/4 101/2 (Executive) 13 (Folio) , 8K , 16K , 8 13 (F/GL) , 81/2 13 (Foolscap) , 81/4 Paper Weight: 52 to 105 g/m2 (14 to 28 lb.) Stack Capacity: •
  • Ricoh C811DN | Operating Instructions - Page 236
    , 11 17 , 81/2 14 (Legal) , 81/2 11 (Letter) Stack Capacity: 11 • 2 to 5 sheets: 30 sets • 6 to 10 sheets: 15 sets Power Consumption: Approximately 60 W (power supplied from the main unit) Dimensions: 535 600 930 mm (21.1 23.7 36.7 inches) Weight: Approximately 48 kg (105.9 lb.) 234
  • Ricoh C811DN | Operating Instructions - Page 237
    , A6 , 12 18 , 11 17 , 81/2 14 (Legal) , 81/2 11 (Letter) , 51/2 81/2 , 71/4 10 1/2 (Executive) , 8 13 (F/GL) 13 (Folio) , Com10 , Monarch , C6 , C5 , DL Env , 8K , 81/2 , 16K 13 (Foolscap) , 81/4 Paper Weight: 52 to 256 g/m2 (14 to 68 lb.) Stack Capacity: No Staple: 11 • 3,000 sheets for
  • Ricoh C811DN | Operating Instructions - Page 238
    11. Appendix • 100 sheets for the following paper sizes (80g/m2, 20lb.): A5 , B6 JIS , A6 , 51/2 81/2 Staple: • 2 to 19 sheets, 150 sets for the following paper sizes (80g/m2, 20lb.): A4 , 81/2 11 (Letter) , 71/4 101/2 (Executive) • 20 to 50 sheets, 150 to 60 sets for the following paper sizes (
  • Ricoh C811DN | Operating Instructions - Page 239
    -T) USB 2.0 To use USB 2.0, a USB computer port and cable that support USB 2.0 are required. Data Transmission Speed: Ethernet: 10 Mbps, 100 Mbps Between Devices: Ethernet: 100 m USB: 5 m USB Host Interface Unit Type A Interface Connector: 11 USB 2.0 host interface A type Data Transmission
  • Ricoh C811DN | Operating Instructions - Page 240
    Unit Type H Transmission Specification: Based on IEEE 802.11 b (Wireless LAN) Protocol: IPv4, IPv6, IPX/SPX, AppleTalk • SmartDeviceMonitor and Web Image Monitor are supported. Data Transfer the environment. Transmission Mode: Ad hoc and infrastructure mode IEEE 802.11b Interface Unit Type I 11
  • Ricoh C811DN | Operating Instructions - Page 241
    Specifications Data Transfer Speed: Selected automatically from the speeds below: 1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps to 100 m, depending on the environment. Transmission Mode: Ad hoc and infrastructure mode Bluetooth Interface Unit Type 3245 Supported Profiles: SPP (Serial Port Profile), HCRP (
  • Ricoh C811DN | Operating Instructions - Page 242
    11. Appendix Punch Unit (Booklet Finisher SR3000) Paper size: 2 holes 2 and 3 holes type A3 , B4 JIS , A4 , B5 JIS , A5 , 11 17 , 81/2 14 (Legal) , 81/2 11 (Letter) , 71/4
  • Ricoh C811DN | Operating Instructions - Page 243
    Punch Unit (Finisher SR3030) Paper size: 2 holes 3 holes 2 holes 4 holes 4 holes Paper weight: 52 to 163 g/m2 (14 to 43 lb.) Specifications 2 and 3 holes type A3 , B4
  • Ricoh C811DN | Operating Instructions - Page 244
    11. Appendix 11 242
  • Ricoh C811DN | Operating Instructions - Page 245
    Board 43 Glossy Paper 91 Guide to the Printer 11, 13, 15, 17 I IEE 1284 Interface Board 66 IEEE 284 Interface Board 52 IEEE 802.11b Interface Unit 23, 46 Inner Cover 15 Installing Options 21, 23 Interior 15 Intermediate Transfer Unit 15, 228 IP Address 67 J Job Reset Key 17 L Label Paper
  • Ricoh C811DN | Operating Instructions - Page 246
    Removing Misfed Paper 197 Removing Punch Waste 194 Replace the Fusing Unit and Transfer Roller.....137 Replacing Consumables Replacing Toner 113 Replacing the Intermediate Transfer Unit and Dustproof Filter 124 Replacing the Photo Conductor Unit 117 Reset the gradation correction value to the
  • Ricoh C811DN | Operating Instructions - Page 247
    Cable Connection 62 USB host interface board 23 USB Host Interface Board 54, 63 USB Port 14, 62 User Account Enhance Unit 39 V Ventilator 13 Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet 163 W waste toner bottle 11 Waste Toner Bottle 132, 227 Wireless LAN 46 245
  • Ricoh C811DN | Operating Instructions - Page 248
    MEMO 246
  • Ricoh C811DN | Operating Instructions - Page 249
    MEMO 247
  • Ricoh C811DN | Operating Instructions - Page 250
    MEMO 248 GB GB EN USA G133-8612
  • Ricoh C811DN | Operating Instructions - Page 251
    Copyright © 2006
  • Ricoh C811DN | Operating Instructions - Page 252
    Hardware Guide Model number: Aficio MP C2228/C2232/C2238/C2500 Printed in The Netherlands GB GB G133-8613
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10
8
9
11
Guide to the Printer
Installing Options
Connecting the Printer Cables
Configuration
Paper and Other Media
Replacing Consumables
Cleaning the Printer
Adjusting the Printer
Troubleshooting
Removing Misfed Paper
Appendix
1
2
3
4
5
6
7
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information
before using the machine.
Hardware Guide
Operating Instructions