Ricoh CL7000 Operating Instructions

Ricoh CL7000 - Aficio D Color Laser Printer Manual

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  • Ricoh CL7000 | Operating Instructions - Page 1
    Operating Instructions Maintenance Guide 1 Replacing Consumables and Maintenance Kit 2 Cleaning and Adjusting the Printer 3 Paper and Other Media 4 Troubleshooting 5 Appendix For safe and correct use of this machine, please be sure to read the Safety Information in the Setup Guide before you use it.
  • Ricoh CL7000 | Operating Instructions - Page 2
    Introduction This manual describes detailed instructions on the operation and notes about the use of this machine. To get maximum versatility from this machine all operators are requested to read this manual carefully and follow the instructions. Please keep this manual in a handy place near the
  • Ricoh CL7000 | Operating Instructions - Page 3
    those marks. Notes: Some illustrations in this manual might be slightly different from the machine. Certain options might not be available in some countries. For details, please contact your sales or service representative. Note The proper names of the Windows operating systems are as follows: • The
  • Ricoh CL7000 | Operating Instructions - Page 4
    6 Replacing the Fuser Oil Unit 7 Replacing the Photoconductor Unit 11 Replacing the Development Unit 15 Replacing the Fusing Unit 19 Replacing the Dustproof Filter 22 Replacing the Waste Toner Bottle 24 Replacing the Paper Feed Rollers 26 2. Cleaning and Adjusting the Printer Cautions to Take
  • Ricoh CL7000 | Operating Instructions - Page 5
    4. Troubleshooting Error & Status Messages on the Control Panel 61 Printer Does Not Print 74 Other Printing Problems 77 Removing Misfed Paper 81 Detaching the 2 Tray Finisher 81 Opening and Closing the Duplex Reversal Unit 81 When "Remove Misfeed A:Internal Path" Appears 82 When "Remove
  • Ricoh CL7000 | Operating Instructions - Page 6
    iv
  • Ricoh CL7000 | Operating Instructions - Page 7
    1. Replacing Consumables and Maintenance Kit Using the Screwdriver The screwdriver supplied is used for attaching options and is located inside the front cover. By pushing the screw top into the screwdriver, you can work without having to worry about dropping the
  • Ricoh CL7000 | Operating Instructions - Page 8
    Change the color mode setting to "Black and White" from the printer driver. place at an authorized dealer ❒ If black toner runs out, printing is or appropriate collection site. not possible until the black toner If you dispose of used toner cartridge is replaced. cartridges yourself, dispose
  • Ricoh CL7000 | Operating Instructions - Page 9
    ZDJT201J Important ❒ Do not shake the removed toner cartridge. Remaining toner might scatter. Note ❒ Depending on the setting up environment, toner might be left in a toner cartridge. In such cases, reinstall the toner cartridge. C Take the new toner cartridge out of the box. ZDJT203J E Holding the
  • Ricoh CL7000 | Operating Instructions - Page 10
    Consumables and Maintenance Kit Important ❒ Do not install and remove toner cartridges repeatedly. This could result in toner leak. 1 G Close the upper right cover. ZDJH042J Please wait while the toner loads. The following message appears on the display: Loading Toner... Important ❒ To
  • Ricoh CL7000 | Operating Instructions - Page 11
    it stops. Important ❒ Be sure to attach the 2 tray fin- 1 isher to the printer after closing the duplex reversal unit. See p.6 "Opening and Closing the Du- plex Reversal Unit". ZHXH450J The 2 tray finisher is detached from the printer. B Use both hands to push it straight back in, and let go
  • Ricoh CL7000 | Operating Instructions - Page 12
    Replacing Consumables and Maintenance Kit Opening and Closing the Duplex Reversal Unit 1 There are times when you may need to detach the duplex reversal unit to remove misfed paper. This section describes how to detach the duplex reversal unit. A Push up the lock release button Note ❒ You
  • Ricoh CL7000 | Operating Instructions - Page 13
    Replacing the Fuser Oil Unit Replacing the Fuser Oil Unit R CAUTION: D If the external tray is attached to • The fusing unit becomes very the printer, raise it in the direc- 1 hot. When installing a new fuser tion of the arrow (A), and then re- oil unit, turn off the printer and move it
  • Ricoh CL7000 | Operating Instructions - Page 14
    Replacing Consumables and Maintenance Kit G I Pull the lever down slightly, and Take the fuser oil unit out of the then remove the grip securing the bag. Hold the green upper part of fuser oil unit. seal (A), and then slowly peel the seal off. Position the fuser oil unit 1 as shown, and
  • Ricoh CL7000 | Operating Instructions - Page 15
    on the top metal part of the fuser oil unit. ❒ Insert the fuser oil unit firmly, until it stops. K Slowly turn the fuser oil unit han- dle in the direction of the arrow, until it clicks. ZHXH070J 2 ZHXH082J M If you removed the external tray in step D, reattach it to the printer. Insert the hooks
  • Ricoh CL7000 | Operating Instructions - Page 16
    Replacing Consumables and Maintenance Kit P Plug in the power cable, and then turn on the power. Note 1 ❒ If you dispose of used fuser oil unit by yourself, dispose ac- cording to local regulations. 10
  • Ricoh CL7000 | Operating Instructions - Page 17
    . Replace Color PCU (Type A) Note ❒ The replacement procedure for the third photoconductor unit from the top left will be described. The procedure is the same for all four photoconductor units. A Turn off the power, and then un- plug the power cable. B Slowly open the front cover of the printer
  • Ricoh CL7000 | Operating Instructions - Page 18
    and Maintenance Kit F Remove the photoconductor unit you want to replace. For black, remove the upper left 1 one, and for color, remove the three on the right. A Move the green hook slowly to the right, as shown. The green hook is located on the upper right of the photoconductor unit. C Lift
  • Ricoh CL7000 | Operating Instructions - Page 19
    C Line up the green arrow at the tip of the photoconductor unit with the rail inside the printer. Replacing the Photoconductor Unit E Remove the cover, and then slowly push in the photoconductor unit, until it stops. 1 ZHXH500J Important ❒ Make sure the green arrow fits securely to the rail before
  • Ricoh CL7000 | Operating Instructions - Page 20
    Replacing Consumables and Maintenance Kit J Turn the green lever clockwise. 1 ZHXH420J K Slowly close the front cover by pushing the two areas on the left and right. ZDJH041J L Plug in the power cable, and then turn on the power. The printer starts calibration. Wait until it stops. The following
  • Ricoh CL7000 | Operating Instructions - Page 21
    Replace Black Dev. Unit(TypeD) If "Replace Color Dev. Unit(TypeB)" appears on the display, replace all three color (CMY) development units. Replace Color Dev. Unit(TypeB) Note ❒ A dustproof filter is attached to the black development unit. When replacing the black development unit, also replace the
  • Ricoh CL7000 | Operating Instructions - Page 22
    and Maintenance Kit The development units are in- stalled as shown. Starting from the upper left, the units are attached in the order of black (K), yellow (Y), 1 cyan (C), and magenta (M). B Hold the right side of the Development unit using your right hand, and pull the unit slowly
  • Ricoh CL7000 | Operating Instructions - Page 23
    along the rail, and push in slowly, until it stops. H Slowly lower the inner cover out. 1 ZDJH227E C Holding the development unit, slowly pull out the tape horizontally. ZHXH530J I Tighten the two screws using the provided screwdriver. ZHXH620J Important ❒ To avoid malfunction, be sure to pull
  • Ricoh CL7000 | Operating Instructions - Page 24
    Replacing Consumables and Maintenance Kit K Slowly close the front cover by pushing the two areas on the left and right. 1 ZDJH041J L Plug in the power cable, and then turn on
  • Ricoh CL7000 | Operating Instructions - Page 25
    re- oil unit, turn off the printer and move it (B). wait about an hour. After that, in- stall the new fuser unit. Not wait- ing for the unit to cool could result in a burn. • Keep the fuser oil unit away from flames. There is a risk of fire or burns. If "Replace Fusing Unit (Type C)" appears
  • Ricoh CL7000 | Operating Instructions - Page 26
    yourself, do not touch any areas other than the green felt parts. K Install the fuser oil unit removed in stepI in the new fusing unit. Hold the fuser oil unit as shown, and then insert it horizontally into the part of the fusing unit shown below. ZHXH810J Important ❒ Do not touch the inside of the
  • Ricoh CL7000 | Operating Instructions - Page 27
    and then push the part labeled top metal part of the fuser oil "PUSH" next to the handle at the unit. bottom rear, until it clicks (B). ❒ Insert the fuser oil unit firmly, 1 until it stops. L Put the removed fuser oil unit in the bag that enclosed the new fus- er oil unit, and then seal it
  • Ricoh CL7000 | Operating Instructions - Page 28
    Replacing Consumables and Maintenance Kit Replacing the Dustproof Filter 1 The dustproof filter is attached to the black development unit. When replacing the black development unit, also replace the dustproof filter. C From the box that contained the black development unit, take out the new
  • Ricoh CL7000 | Operating Instructions - Page 29
    put them into the box that contained the black A Attach the large filter. 1 development unit. ZDJH213J B Attach the small filter. ZDJH216J ZDJH215J Important ❒ Handle the removed dustproof the upper left area of the printer. ZHXH580J I Plug in the power cable, and then turn on the power. 23
  • Ricoh CL7000 | Operating Instructions - Page 30
    Replacing Consumables and Maintenance Kit Replacing the Waste Toner Bottle 1 If "Replace Waste Toner (Type E)" appears on the display, replace the waste toner bottle. D Take the new waste toner bottle out of the bag. Replace Waste Toner (Type E) A Turn off the power, and then un- plug the power
  • Ricoh CL7000 | Operating Instructions - Page 31
    ❒ Be sure to handle the bottle carefully so waste toner does not spill. H Insert the new waste toner bottle as shown. ZHXH600J Important ❒ Be sure to firmly insert the waste toner bottle to avoid toner leakage inside the printer. J Slowly close the waste oil bottle in the direction of the arrow
  • Ricoh CL7000 | Operating Instructions - Page 32
    Replacing Consumables and Maintenance Kit Replacing the Paper Feed Rollers 1 If "Replace Feed Roller (Type H)" appears on the display, replace all three feed rollers. C Slowly pull out all trays while lifting up a little. Replace Feed Roller (Type H) Note ❒ The following illustrations are ex-
  • Ricoh CL7000 | Operating Instructions - Page 33
    Replacing the Paper Feed Rollers E H While pushing the pin of paper Hold the new paper feed roller C feed roller A outwards (A), re- with its gear towards the shaft. In- move the paper feed roller (B). sert it into the rear shaft so that the roller gear interlocks with the shaft gear (A).
  • Ricoh CL7000 | Operating Instructions - Page 34
    and Maintenance Kit J Hold the new paper feed roller A with its pin towards you (A). Insert the roller onto the front shaft until it clicks into place (B). 1 ZERH090E K Slowly slide all trays back into the printer until they stop. Note ❒ If you are replacing the paper feed rollers of the optional
  • Ricoh CL7000 | Operating Instructions - Page 35
    2. Cleaning and Adjusting the Printer Cautions to Take When Cleaning R WARNING: • Do not remove any covers or screws other than those specified in this manual. Some parts of the machine are at a high voltage and could give you an electric shock. Also, if the machine has laser systems, direct (or
  • Ricoh CL7000 | Operating Instructions - Page 36
    inside of the printer be- comes very hot. To avoid burns, do not touch parts labelled "hot C Wipe around the registration roll- er by turning it and applying a soft damp cloth. 2 surface", otherwise it could cause a burn. Clean the roller when replacing the black development unit. A Turn off the
  • Ricoh CL7000 | Operating Instructions - Page 37
    cleaning brush. ZHXH631J There are four holes for cleaning the dustproof glass. ZDJP707J Important ❒ Do not insert the brush roughly. Doing so may damage the printer. D Return the cleaning brush to its original position. E Plug in the power cable, and then turn on the power. ZHXH640J 31
  • Ricoh CL7000 | Operating Instructions - Page 38
    oc- cur. By performing color registration 2 adjustment, you can restore optimum print quality. Auto Adjust If documents show color degradation after the printer is moved, perform automatic color adjustment. A Press {Menu}. On Line Menu Escape Job Reset Form Feed Power Error Data In #Enter
  • Ricoh CL7000 | Operating Instructions - Page 39
    shifts when using thick paper If color registration shifts when using thick paper, adjust the fuser for thick paper. Note ❒ Fuser adjustment for thick paper is not possible if the toner has almost run out. Carry out this adjustment after changing the toner cartridge. ❒ Thick paper is needed to make
  • Ricoh CL7000 | Operating Instructions - Page 40
    Cleaning and Adjusting the Printer G K Make sure the following message Compare the color adjustment appears, and then press {Enter #}. sheet sample with the framed white part of the printed pattern. Press # To Adjust If sample and printed pattern are almost the same, select "0". Otherwise,
  • Ricoh CL7000 | Operating Instructions - Page 41
    Adjusting the Color Registration Test Sheet Samples The following illustration is an example of a test sheet printed during fuser adjustment for thick paper ❖ Fuser Adjust Sheet 2 35
  • Ricoh CL7000 | Operating Instructions - Page 42
    application or the printer driver, whenever possible. Note D Press {U} or {T} to select the col- or you want to adjust, and then press {Enter #}. ❒ Changing image density settings might cause deterioration in color balance. We recommend leaving image density at the factory default setting. A Press
  • Ricoh CL7000 | Operating Instructions - Page 43
    for all trays. Normally, you need D Print the test sheet to preview the settings. not update the registration. But when A Confirm "Test Sheet" appears, the optional paper feed unit or the duplex unit is installed, updating is and then press {Enter #}. 2 useful in some cases. The following
  • Ricoh CL7000 | Operating Instructions - Page 44
    Cleaning and Adjusting the Printer C Press {U} or {T} to display the tray to adjust, and then press {Enter #}. Adjustment: Vert.: Tray 3 2 D Press {U} or {T} to set the registration value digits (mm). Vert.: Tray 3: (-5.0 +5.0) 0 Note ❒ Increase the value to shift the print area in a positive
  • Ricoh CL7000 | Operating Instructions - Page 45
    Supported Media Paper Sizes This section describes the type, size, feed direction, and maximum amount of paper that can be loaded into each tray. Note ❒ The following symbols and terminology are used to represent the feed direction. In this manual (Tray 1) Paper feed unit (Tray 2/3/4) 2000-sheet
  • Ricoh CL7000 | Operating Instructions - Page 46
    Feed direction Size (mm) Bypass tray Paper tray (Tray 1) Paper feed unit (Tray 2/3/4) 2000-sheet Large Capacity Tray Legal (LG, 81/2" × 14 supported size may differ depending on the printer language you use. Set as a custom size setting using the control panel. When using the RPCSTM printer driver
  • Ricoh CL7000 | Operating Instructions - Page 47
    ❖ Input Paper Sizes (Inch version) Paper and Other Supported Media Feed direction Size (inch) Bypass tray Paper tray (Tray 1) Paper feed unit (Tray 2/3/4) 2000-sheet Large Capacity Tray 11" × 17" Legal (LG) Letter (LT) 51/2" × 81/2" Executive (Exec.) A3 B4 JIS A4 B5 JIS A5 B6 JIS
  • Ricoh CL7000 | Operating Instructions - Page 48
    driver, sheets of up to 49.6 inch in length can be 3 set. • The size is not supported. ❖ Paper weight and number of sheets to be set Supported paper weight Tray 1 60 - 105 g/m2 (16 - 28 lb) Tray 2 60 - 105 g/m2 (16 - 28 lb) Bypass tray 60 - 163 g/m2 (14 - 42 lb) Paper Feed Unit Type
  • Ricoh CL7000 | Operating Instructions - Page 49
    330 L 216 × 330 F/GL (8" × 13") L 203 × 330 Com#10 Env (91/2" × 41/8") K 241.3 × 104.8 CA Env (9.02" × 6.38") K 229 × 162 C6 Env (6.38" × 4.49") K 162 × 114 DL Env (8.66" × 4. × 390 L 195 × 267 K 267 × 195 • The size is supported. • The size is not supported. *1 The external tray does not
  • Ricoh CL7000 | Operating Instructions - Page 50
    × 13" L 81/2" × 13" L 8" × 13" K 91/2" × 41/8" K 6.38" × 4.49" K 9.02" × 6.38" K 8.66" × 4.33" K 71/2" × 37/8" - - L 101/2" × 15.35" L 7.68" × 101/2" K 101/2" × 7.68" • The size is supported and it should be set using the control panel. There is no dial in the tray. • The size is not
  • Ricoh CL7000 | Operating Instructions - Page 51
    fusing unit and cause misfeeds. ❒ Print quality cannot be guaranteed if recommended paper is not used. For details about recommended paper, contact your sales or service representative. ❒ Do not use paper that has already been printed onto by other printers using the RPCS printer driver, sheets of
  • Ricoh CL7000 | Operating Instructions - Page 52
    to the fusing unit and cause a misfeed. • Remove unused OHP transparencies from the bypass tray after you are finished printing. They may stick together if left in the tray. • When printing on OHP transparencies, you should select the OHP transparency mode using the printer driver. • Check that
  • Ricoh CL7000 | Operating Instructions - Page 53
    the printer driver Help. • Check there is no air in the envelopes before loading. • To get better print quality, it is recommended that you set the right, left, top, and bottom print margin, to at least 15 mm (0.6") each. • Do not print on both sides of envelopes. • Load only one size and type
  • Ricoh CL7000 | Operating Instructions - Page 54
    and Other Media ❖ Paper not supported by this printer Avoid using the following unsupported types of paper: • Ink-jet printer paper • Bent, folded, whose weight is heavier or lighter than the limitation • Paper with windows, holes, perforations, cutouts, or embossing • Label paper on which
  • Ricoh CL7000 | Operating Instructions - Page 55
    166 inch) 4.2mm (0.166 inch) 4.2mm (0.166 inch) 3 4.2mm (0.166 inch) A : printable area Note ❒ Printable area may vary depending on paper size, printer language, and printer driver settings. ❒ If you load paper larger than A3L in the bypass tray, hold it steady so it feeds properly. Paper feed
  • Ricoh CL7000 | Operating Instructions - Page 56
    2000-sheet Large Capacity Tray, contact your sales or service representative. Reference p.39 "Paper Sizes" for details about paper to be loaded in the paper tray and optional paper feed unit. ZDJH003J B Load paper into the tray with the print side down. ZDJY001J Important ❒ Check that the
  • Ricoh CL7000 | Operating Instructions - Page 57
    loaded in Tray 2 (standard) and the 500- and 1000-sheet paper feed units (optional) by adjusting the positions of the side and end guides. This section describes loading paper in Tray 2 (standard). 3 Note ❒ If the side and end guides are in the right positions for the paper to be loaded, they do
  • Ricoh CL7000 | Operating Instructions - Page 58
    has a limit of 1,000 sheets. ❒ Be sure to adjust the side guides to the paper size, or misfeeds might occur. Loading paper in Paper A4 K paper in the 2000-sheet Large Capacity Tray, contact your sales or service representative. ZDJY009J Important ❒ Align the paper and load the stacks against the
  • Ricoh CL7000 | Operating Instructions - Page 59
    your sales or service loaded paper size, and then press representative. {Enter #}. This section uses Letter (81/2 × 11) L as an example. A Press {Menu}. Tray 2 : 8 1/2 x 11 After about two seconds, the display returns to the menu. On Line Menu Escape Job Reset Form Feed Power Error Data
  • Ricoh CL7000 | Operating Instructions - Page 60
    two seconds, the display returns to the menu. L Press {On Line}. "Ready " appears on the display. On Line Menu Escape Job Reset Form Feed Power Error Data In #Enter Ready ZDJS001N "Menu" appears on the display. H Press {U} or {T} to display "Paper Input", and then press {Enter #}. Menu
  • Ricoh CL7000 | Operating Instructions - Page 61
    Paper, Spe- The paper type selection menu ap- cial Paper, Color Paper, Letter- pears. head, Preprinted Paper A Press {Menu}. E Press {U} or {T} to display the loaded paper type, and then press 3 {Enter #}. On Line Menu Escape Job Reset Form Feed Power Error Data In #Enter ZDJS001N
  • Ricoh CL7000 | Operating Instructions - Page 62
    and paper that • Staple/Punch cannot be loaded in the paper trays or paper feed unit. • Auto Tray Select 3 Note A Open the bypass tray. ❒ The bypass paper or OHP transparencies using the control panel or printer driver. See p.59 "Specifying a paper type for the Bypass Tray". ❒ The number of
  • Ricoh CL7000 | Operating Instructions - Page 63
    the paper before loading the stack onto the tray, so multiple sheets are not fed in together. On Line Menu Escape Job Reset Form Feed Power Error Data In #Enter 3 ZDJS001N "Menu" appears on the display B Press {U} or {T} to display "Paper Input" menu, and then press {Enter #}. The following
  • Ricoh CL7000 | Operating Instructions - Page 64
    printer cannot print from ap- Custom Size plications that do not support custom size paper. E Press {U} or {T} to set the horizon- A Press {Menu}. tal value, and then press {Enter #}. The following message appears on the display: On Line Menu Escape Job Reset Form Feed Power Error Data
  • Ricoh CL7000 | Operating Instructions - Page 65
    on the display: A Press {Menu}. Ready On Line Menu Escape Job Reset Form Feed Power Error Data In #Enter Specifying a paper type for the Bypass Tray By selecting the paper type you want to load, the printer performs better. ZDJS001N 3 "Menu" appears on the display. You can select
  • Ricoh CL7000 | Operating Instructions - Page 66
    Paper and Other Media E Press {U} or {T} to display the target paper type, and then press {Enter #}. Bypass Tray: *Thick Paper After about two seconds, the display returns to the menu. 3 F Press {On Line}. The following message appears on the display: Ready 60
  • Ricoh CL7000 | Operating Instructions - Page 67
    Level 2. No action required. In Hex Dump Mode. No action required. The printer is loading toner. Wait a while The printer is offline and can- Press {On Line}. not print data. The printer is initializing the Wait a while development unit. The printer is performing a print job. Wait a while
  • Ricoh CL7000 | Operating Instructions - Page 68
    The printer is out of toner (M). Replace the toner cartridge (M). See p.2 "Replacing the Toner Cartridge". Add Toner Yellow The printer is out of toner (Y). Replace the toner cartridge (Y). See p.2 "Replacing the Toner Cartridge". 4 Call Service: EC Power Off On A communication error sent
  • Ricoh CL7000 | Operating Instructions - Page 69
    or cancel the job, and then switch your printer Off, then back On. If the error continues, contact your sales or service representative. Exceeded Max. Pages (Collate) The printer identified a collation page overflow error. Add extra RAM. Install the optional hard disk drive. Exceeded Max. Stored
  • Ricoh CL7000 | Operating Instructions - Page 70
    Finisher)", Setup Guide. Hardware Problem HDD The printer identified a HDD board error. Turn the power off, and then on. Remove and re-install the HDD board correctly. If the message appears again, contact your sales or service representative. See "Printer Hard Disk Type 7000", Setup Guide. 64
  • Ricoh CL7000 | Operating Instructions - Page 71
    for 1394 Interface Unit Type 4510 that is stored in the following path in the CDROM labeled "Printer Drivers and sales or service representative. See "1394 Interface Unit Type 4510", Setup Guide. Hardware Problem NV-RAM The printer identified a Memory Switch (user account enhance unit) error
  • Ricoh CL7000 | Operating Instructions - Page 72
    Troubleshooting Messages/Second messages Causes Solutions Hardware Problem Option RAM The printer identified an optional RAM error. Turn the power off, and then on. Remove and re-install the optional RAM. If the message appears again, contact your sales or service representative. See "Memory
  • Ricoh CL7000 | Operating Instructions - Page 73
    the 802.11b interface unit or the Bluetooth interface unit correctly. If the message appears again, contact your sales or service representative. See "802.11b Interface Unit Type A", or "Bluetooth Unit Type 2045", Setup Guide. Hardware Problem Wireless Card The 802.11b interface unit or Turn the
  • Ricoh CL7000 | Operating Instructions - Page 74
    #: tray number paper tray. 4 Load Paper /Paper Size: Paper Type: 1:The printer received a re- Change the setting of the indiquest for a paper type, or pa- cated paper input tray, or per size not supported by press {Job Reset}. Form Feed printer, and Tray Locking is is not possible here. not
  • Ricoh CL7000 | Operating Instructions - Page 75
    Cover There is a misfeed in the spec- Remove the misfed paper fol- ified input tray, or the printer lowing the instructions inside is not feeding paper. the front cover. For details, see p.87 "When "Remove Misfeed Y: Paper Tray" Appears". Remove Misfeed: Duplex Unit There is a misfeed in the
  • Ricoh CL7000 | Operating Instructions - Page 76
    the Photoconductor Unit". Replace Color Dev. Unit (Type B) It is time to replace the color development unit. Replace the color development unit. Depending on your service contract, contact your sales or service representative. See p.15 "Replacing the Development Unit". Replace Color PCU (Type
  • Ricoh CL7000 | Operating Instructions - Page 77
    the Fusing Unit". Replace Waste Toner (Type E) It is time to replace the waste toner. Replace the waste toner bottle. Depending on your service contract, contact your sales or service representative. See p.24 "Replacing the Waste Toner Bottle". Reset Cyan Toner Correctly The cyan cartridge is
  • Ricoh CL7000 | Operating Instructions - Page 78
    , is installed incor- rectly, or not the right type. Install a magenta cartridge suitable for the machine. See "Installing the Toner Cartridge", Setup Guide. Reset Waste Oil Bottle correct- The waste oil bottle is not set Contact your sales or service ly correctly, or not set. representative
  • Ricoh CL7000 | Operating Instructions - Page 79
    : Yel- The printer is almost out of low toner (Y). Prepare to replace the toner cartridge (Y). Waste Toner is Almost Full (E) The waste toner bottle is almost full. Prepare to replace the waste toner bottle. Depending on your service contract, contact your sales or service representative. See
  • Ricoh CL7000 | Operating Instructions - Page 80
    the bypass tray. 4 See p.39 "Paper and Other Supported Media". Can you print a configura- If you cannot print a configuration page, a printer malfunction is tion page? likely. You should contact your sales or service representative. See "Printing a Configuration Page", Administrator Reference
  • Ricoh CL7000 | Operating Instructions - Page 81
    the [Print to the following port] box to confirm the correct port is selected. • Windows XP A Access the [Printers and Faxes] window from [Start] on the taskbar. B Click to select the icon of the printer. Next, on the [File] menu, click [Properties]. C Click the [Port] tab. D Check the [Print
  • Ricoh CL7000 | Operating Instructions - Page 82
    Troubleshooting Possible cause When you use 1394 Interface Unit Type 4510 Solutions A Check the 1394 Interface Unit Type 4510 is attached to the computer correctly. B Check the IEEE 1394 interface cable is connected securely. C Restart the computer. If the error occurs even after executing the
  • Ricoh CL7000 | Operating Instructions - Page 83
    are printed in The printer driver is not set up for color printing. black and white. • PCL 5c/PostScript 3 Select [Color] for the Color/Black and White under the printer driver's [Setup] tab. 4 • RPCS Select [Color] for the Color/Black and White under the printer driver's [Print Settings] tab
  • Ricoh CL7000 | Operating Instructions - Page 84
    Troubleshooting Problem Possible causes and solutions It takes too much time to complete the print job. Photographs and other data-rich pages take a long time for the printer to process, so simply wait when printing such data. Changing the following settings may help speed up printing. • PCL
  • Ricoh CL7000 | Operating Instructions - Page 85
    and Other Supported Media". Check the paper guide of the paper tray is attached properly. Solid areas, lines, or text are • PCL 5c/PostScript 3 shiny or glossy when printed as Select [K(Black)] for Gray Reproduction in the printer a mixture of cyan, magenta, yel- driver's [Advanced] dialog
  • Ricoh CL7000 | Operating Instructions - Page 86
    Troubleshooting Problem Possible causes and solutions Color registration shifts when Press {Menu}, and then select Color Regist. from the Mainteprinting in color on thick paper. nance menu. See p.29 "Cleaning and Adjusting the Printer". The control panel error message Open the front cover of the
  • Ricoh CL7000 | Operating Instructions - Page 87
    out, and let go when it stops. ZHXH350J The 2 tray finisher is reattached to the printer. Important ❒ Attach the 2 tray finisher to the printer after closing the duplex reversal unit. Opening and Closing the Duplex Reversal Unit There are times when you may need to detach the duplex reversal
  • Ricoh CL7000 | Operating Instructions - Page 88
    Troubleshooting B Slowly lower the duplex reversal unit, until it stops. When "Remove Misfeed A:Internal Path" Appears A Open the bottom-right cover by pulling its lever. ZDJP204J 4 Important ❒ Open the duplex reversal unit after detaching the 2 tray finisher from the printer. Note ❒ You do
  • Ricoh CL7000 | Operating Instructions - Page 89
    Removing Misfed Paper When "Remove Misfeed B: Fusing Unit" Appears D Slowly pull out the upper left cover for the printer. R CAUTION: • The inside of the machine be- comes very hot. Do not touch parts labelled "hot surface". Touching a "hot surface" could result in a burn. A If the 2 tray
  • Ricoh CL7000 | Operating Instructions - Page 90
    Troubleshooting Important I If the duplex unit is installed, ❒ Always turn the blue dial in the close the duplex reversal unit. direction of the arrow. If you turn it in the reverse direction, paper feeds into the printer, making it difficult for you to Reference p.81 "Opening and Closing the
  • Ricoh CL7000 | Operating Instructions - Page 91
    D Open the front cover for the 2 tray finisher. Check to see if there is misfed paper in areas A, B, C, and D. ZDJH016J ZHXH680J B Fold it over the printer top. ZDJP209J E Check area A of step D. Lift the lever (A), and then while holding it up with your hand, slowly pull out the misfed paper
  • Ricoh CL7000 | Operating Instructions - Page 92
    pull out the misfed paper. K Close the front cover of the 2 tray finisher. If the error message does not disappear even after misfed paper is removed, detach the 2 tray finisher from the printer to check for misfed paper there. Reference p.81 "Detaching the 2 Tray Finisher" for details about
  • Ricoh CL7000 | Operating Instructions - Page 93
    very hot. Do not touch parts labelled "hot surface". Touching a "hot surface" could result in a burn. A If the 2 tray finisher is installed, detach it from the printer. Reference p.81 "Detaching the 2 Tray Finisher" ZHXH710J D Slowly lower the duplex reversal unit until it stops, and remove the
  • Ricoh CL7000 | Operating Instructions - Page 94
    B Slowly open the front cover of the printer, remove the green screwdriver. Reference p.1 "Using the Screwdriver" C Carefully pivot the waste oil bot- tle outward, in the direction of the arrow. 4 ZHXH720J Removing Misfed Paper in the Duplex Feed Unit You can remove misfed paper from the duplex
  • Ricoh CL7000 | Operating Instructions - Page 95
    both hands, place it on the vertical rail, and slide it slowly in until it stops. ZHXH780J F Hold the duplex feed unit using both hands, place it on the vertical rail, and slide it straight out. 4 ZHXH290J The vertical rail is in the position as shown. ZHXH650J G
  • Ricoh CL7000 | Operating Instructions - Page 96
    Troubleshooting K Slowly close the waste oil bottle in the direction of the arrow. ZHXH160J 4 L Slowly close the front cover by pushing the two areas on the left and right. ZDJH041J M Plug in the power cable, and then turn on the power. 90
  • Ricoh CL7000 | Operating Instructions - Page 97
    Removing Jammed Staples Removing Jammed Staples If "Add Staples" appears on the display, or the printer does not staple even after instructed, jammed staples might be the cause. Add Staples C Open the cartridge face plate to unlock it. A Open the front cover of the 2 tray finisher. The stapler
  • Ricoh CL7000 | Operating Instructions - Page 98
    Troubleshooting F Slant and insert the cartridge (A), and then push in until it clicks into place (B). ZDJP218J 4 G Close the front cover of the 2 tray finisher. 92
  • Ricoh CL7000 | Operating Instructions - Page 99
    When "Add Staples" appears on the display, add a new staple refill. Add Staples C Push the areas labeled "PUSH", located on both sides top rises. D Pull the case cover up. ZHXH730J B Remove the cartridge by pulling the green knob in the direction of the arrow. ZDJP223J E Hook your finger in the
  • Ricoh CL7000 | Operating Instructions - Page 100
    Troubleshooting F Push in until the arrow on the re- fill case lines up with the arrow on the refill case cover. I Slant and insert the cartridge (A), and then push in until it clicks into place (B). ZDJP225J ZDJP218J 4 G J Push the case cover down until it Close the front cover of the 2 tray
  • Ricoh CL7000 | Operating Instructions - Page 101
    the 2 tray finisher. remove paper chips. Note If the message appears even ❒ The same message appears when after removing the Punch-hole the punch waste box is not in- chips stalled correctly. If the "Punch-hole Chips are Full" Punch-hole Chips are Full message appears on the control panel
  • Ricoh CL7000 | Operating Instructions - Page 102
    Troubleshooting 4 96
  • Ricoh CL7000 | Operating Instructions - Page 103
    5. Appendix When the Front Cover Does Not Close If "Close Front Cover" appears on the display, the cover is not properly closed, even if it appears to be. Close Front Cover If the front cover does not close, check the green lever is in the locked position, as shown. C Slowly close the front cover
  • Ricoh CL7000 | Operating Instructions - Page 104
    in the short distance A Be sure to check the following: • The power is turned off. • The power cable is unplugged from the wall outlet. • The interface cable is unplugged from the printer. B If you have installed external options, remove them. C Be sure to close the bypass tray and front cover. 98
  • Ricoh CL7000 | Operating Instructions - Page 105
    and Transporting the Printer D Lift the printer and move it horizontally to the place you want to install it. Important ❒ Be sure to move the printer horizontally. Moving the printer slowly prevents toner scattering. ❒ If the paper feed unit(s) is installed, detach it and move the printer separately
  • Ricoh CL7000 | Operating Instructions - Page 106
    in the printer are as follows: • Black toner cartridge : about 10,000 pages • Cyan, magenta, and yellow toner cartridges : about 5,000 pages for each cartridge. ❖ Staple Cartridge Cartridge type Staple cartridge Staple Refill cartridge Number of shots 5000 shots × 1 with cartridge Refill 5000
  • Ricoh CL7000 | Operating Instructions - Page 107
    Kit Type 7000B Color development unit × 3 100,000 *2 Printer Maintenance Kit Type 7000C Fusing unit × 1 100,000 *2 5 Printer Maintenance Kit Type 7000D Black development unit × 1 100,000 *2 Printer Maintenance Kit Type 3800E Waste toner bottle × 1 50,000 Printer Maintenance Kit Type
  • Ricoh CL7000 | Operating Instructions - Page 108
    Chips, 95 Replacing Consumables and Maintenance Kit, 1 Replacing the Development Unit, 15 Replacing the Dustproof Filter, 22 Replacing the Fuser Oil Unit, 7 Replacing the Fusing Unit, 19 Replacing the Photoconductor Unit, 11 Replacing the Toner Cartridge, 2 Replacing the Waste Toner Bottle, 24 102
  • Ricoh CL7000 | Operating Instructions - Page 109
    S Screwdriver, 1 Storing Paper, 45 T Thick Paper, 46 Toner Cartridge, 100 Troubleshooting, 61 W When the Front Cover Does Not Close, 97 103
  • Ricoh CL7000 | Operating Instructions - Page 110
    104 EN USA G080-6920
  • Ricoh CL7000 | Operating Instructions - Page 111
    Copyright © 2003
  • Ricoh CL7000 | Operating Instructions - Page 112
    EN USA G080-6920
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Operating Instructions
Maintenance Guide
For safe and correct use of this machine, please be sure to read the Safety Information in the
Setup Guide before you use it.
Replacing Consumables and Maintenance Kit
Cleaning and Adjusting the Printer
Paper and Other Media
Troubleshooting
Appendix
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