Ricoh MP 2501SP Manuals

Ricoh MP 2501SP Manual

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  • Ricoh MP 2501SP | Manuals - Page 1
    User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. For safe and correct use, be sure to read the
  • Ricoh MP 2501SP | Manuals - Page 2
  • Ricoh MP 2501SP | Manuals - Page 3
    TABLE OF CONTENTS How to Read the Manuals...6 Symbols Used in the Manuals...6 Model-Specific Information...7 Names of Major Features...8 1. Internet 19 Sending and Receiving Faxes by Using the Machine without Fax Unit Installed 21 Using the Facsimile and the Scanner in a Network Environment
  • Ricoh MP 2501SP | Manuals - Page 4
    Turning On/Off the Power...49 Turning On the Main Power...49 Turning Off the Main Power...49 When the Authentication Screen Is Displayed 51 User Code Authentication Using the Control Panel 51 Logging In Using the Control Panel...51 Logging Out Using the Control Panel...52 Placing Originals
  • Ricoh MP 2501SP | Manuals - Page 5
    After the Original Is Scanned (Before a Transmission Is Started 85 Sending at a Specific Time (Send Later)...87 Storing a Document...88 Sending Stored Documents...89 Printing the Journal Manually...91 5. Print Quick Install...93 Displaying the Printer Driver Properties...94 Standard Printing
  • Ricoh MP 2501SP | Manuals - Page 6
    mail Address Manually...114 Basic Procedure for Storing Scan Toner...149 Sending Faxes or Scanned Documents When Toner Has Run Out 151 Disposing of Used Toner...151 10. Troubleshooting Indicators...153 When an Indicator for the [Check Status] Key Is Lit 154 Panel Tone...156 When You Have Problems
  • Ricoh MP 2501SP | Manuals - Page 7
    When Messages Are Displayed on Your Computer Screen 211 Messages Displayed When Using the Scanner Function 211 11. Appendix Trademarks...217 INDEX...219 5
  • Ricoh MP 2501SP | Manuals - Page 8
    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of , see p.7 "Model-Specific Information". 6
  • Ricoh MP 2501SP | Manuals - Page 9
    to. Read the label. CSL001 The following information is region-specific. Read the information under the symbol that corresponds to the region CODE XXXX -17 • 120-127 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the
  • Ricoh MP 2501SP | Manuals - Page 10
    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder ADF 8
  • Ricoh MP 2501SP | Manuals - Page 11
    1. What You Can Do with This Machine You can search for a description by what you want to do. Saving Paper BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server . Printing multi-page documents and received faxes on a single sheet (
  • Ricoh MP 2501SP | Manuals - Page 12
    See "Basic Procedure for Sending Scan Files by E-mail", Scan . Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan . Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan . Storing scan files on media See "Basic
  • Ricoh MP 2501SP | Manuals - Page 13
    a destination in the address book manually", Scan . Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax . Downloading destinations registered in the machine to the LAN-Fax driver destination list See
  • Ricoh MP 2501SP | Manuals - Page 14
    /Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions . Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print . Changing the initial settings of the printer driver to frequently-used printing settings See
  • Ricoh MP 2501SP | Manuals - Page 15
    Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. Customizing the [Home] Screen CTL001 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You
  • Ricoh MP 2501SP | Manuals - Page 16
    1. What You Can Do with This Machine Making Copies Using Various Functions CMQ002 • You can reduce or enlarge the copy image. Auto Reduce/Enlarge function enables the machine to detect the original size automatically. Also, it enables the machine to select an appropriate reproduction ratio based on
  • Ricoh MP 2501SP | Manuals - Page 17
    to the machine for printing, without having to open a PDF application. See "Printing a PDF File Directly", Print . • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be
  • Ricoh MP 2501SP | Manuals - Page 18
    multiple documents (Document Server). CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. • For details about how to use the Document
  • Ricoh MP 2501SP | Manuals - Page 19
    in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax . Transmission You can send a fax
  • Ricoh MP 2501SP | Manuals - Page 20
    1. What You Can Do with This Machine CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For details about the machine's settings, see "Network Settings
  • Ricoh MP 2501SP | Manuals - Page 21
    E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives IP network. • To send a document, specify an IP address or host name instead of a fax number (IP-Fax Transmission). See "Specifying an IP-Fax Destination by Entering It Manually
  • Ricoh MP 2501SP | Manuals - Page 22
    1. What You Can Do with This Machine • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings . 20
  • Ricoh MP 2501SP | Manuals - Page 23
    on the client-side machine and remote machine. • The procedure for sending faxes is as same as that of for the machine with the fax unit. When a job has finished, confirm results displayed on sending history or printed on reports. • You can forward the received documents from the remote machine with
  • Ricoh MP 2501SP | Manuals - Page 24
    computer on the same network. See "Basic Procedure for Delivering Files", Scan . • You can use Web Services on Devices (WSD) to send scan files to a client computer. See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan . *1 The ScanRouter delivery software is no longer available for sale
  • Ricoh MP 2501SP | Manuals - Page 25
    copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization. • By setting passwords, you can prevent unauthorized access via the network. • You can erase or encrypt the data on the hard disk to minimize the risk of
  • Ricoh MP 2501SP | Manuals - Page 26
    check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings
  • Ricoh MP 2501SP | Manuals - Page 27
    scanned, or stored in a Document Server by a copier or multifunction printer, the embedded text appears conspicuous in the copy, discouraging such unauthorized copying. • See "Printing Documents that are not Allowed to Duplicate", Print . • For details, see the printer driver Help and Security Guide
  • Ricoh MP 2501SP | Manuals - Page 28
    1. What You Can Do with This Machine 26
  • Ricoh MP 2501SP | Manuals - Page 29
    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe and Asia) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view 1 2 5 3
  • Ricoh MP 2501SP | Manuals - Page 30
    here. The Type 1 model has one paper tray. 9. Lower paper trays Load paper here. For details, see p.32 "Guide to Functions of the Machine's Options". Front and right view 2 6 7 8 1. Extender Raise the extender to support large paper. 2. Ventilation holes Prevent overheating. 28 1 3 4 5 CSL003
  • Ricoh MP 2501SP | Manuals - Page 31
    paper tray right cover Open this cover when a paper jam occurs. 8. Right cover Open this cover to remove jammed paper fed from the paper tray. Guide to Components (mainly North America) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. 29
  • Ricoh MP 2501SP | Manuals - Page 32
    power switch To operate the machine, the main power switch must be on. If it is off, turn the switch on. 5. Control panel See p.34 "Guide to the Names and Functions of the Machine's Control Panel". 6. Internal Tray 1 Copied/printed paper and fax messages are delivered here. 7. Front cover Open to
  • Ricoh MP 2501SP | Manuals - Page 33
    ". Front and right view 1 2 3 4 6 7 5 8 CSL003 1. Extender Raise the extender to support large paper. 2. Ventilation holes Prevent overheating. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Bypass tray Use to copy or print on
  • Ricoh MP 2501SP | Manuals - Page 34
    to Functions of the Machine's Options Guide to Functions of the Machine's External Options Europe and Asia) 1 2 (mainly 5 4 3 CSL004 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals
  • Ricoh MP 2501SP | Manuals - Page 35
    to Functions of the Machine's Options Guide to Functions of the Machine's External Options America) (mainly North 1 4 3 2 CSL005 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine
  • Ricoh MP 2501SP | Manuals - Page 36
    Started Guide to Function keys No functions are registered to the function keys as a factory default. You can register often used functions, programs, and Web pages 4. [Reset] key Press to clear the current settings. 5. [Program] key (copier, Document Server, facsimile, and scanner mode) • Press
  • Ricoh MP 2501SP | Manuals - Page 37
    Guide to the Names and Functions of the Machine's Control Panel See "Registering Frequently Used Functions", Convenient Functions . • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on. See "Changing the Default
  • Ricoh MP 2501SP | Manuals - Page 38
    each function, and current jobs. You can also display the job history and the machine's maintenance information. 18. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax and Print . 19. Media access lamp Lights
  • Ricoh MP 2501SP | Manuals - Page 39
    Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. 1. Press the [User Tools/Counter] key. CMR633 2. Press [ ]. 3. Press language key until the language you want to display appears. 4. Press the [User Tools/Counter]
  • Ricoh MP 2501SP | Manuals - Page 40
    2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled
  • Ricoh MP 2501SP | Manuals - Page 41
    Printer] Press to make settings for using the machine as a printer. For details about how to make settings for the printer function, see Print . 7. [Scanner] Press to scan , or scanner mode, or Web pages registered in Favorites using the browser function. You can also review icons of functions
  • Ricoh MP 2501SP | Manuals - Page 42
    Using Web Image Monitor", Connecting the Machine/ System Settings . 2. Log in to Web Image Monitor as an administrator. For details, see Security Guide . 3. Point to [Device Management], and then click [Device Home Management]. 4. Click [Edit Icons]. 5. Point to [ Icon can be added.] of the position
  • Ricoh MP 2501SP | Manuals - Page 43
    3. Press [Edit Home]. 4. Press [Add Icon]. 5. Press [Select Icon to Add]. 6. Press [Program]. How to Use the [Home] Screen 41
  • Ricoh MP 2501SP | Manuals - Page 44
    2. Getting Started 7. Press [Copier Program]. 8. Select the program you want to add. 9. Press [Select Destination]. 10. Specify the position where [Blank] is displayed. 42
  • Ricoh MP 2501SP | Manuals - Page 45
    11. Press [Exit]. How to Use the [Home] Screen 12. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the [Select Destination] screen to check the position on the simple screen. 43
  • Ricoh MP 2501SP | Manuals - Page 46
    type, memory transmission/immediate transmission, Select Destination from Address Book (except for folder destinations), Manual Entry, TX Status Report, Send Settings (except for Sender Name, Subject, and User Name, File Name, and Password in Store File) Scanner: Original, Send Settings (except
  • Ricoh MP 2501SP | Manuals - Page 47
    • Facsimile: 20 characters • Scanner: 34 characters • When a specified program is registered as the default, its values become the default settings, which are displayed without pressing the [Program] key, when modes are cleared or reset, and after the machine is turned on. See "Changing the
  • Ricoh MP 2501SP | Manuals - Page 48
    power off or by pressing the [Reset] key unless the program is deleted mode Program name Program description Effect Easy PDF scan In [Send Settings], select [Full Colour] under [Type of Original], and select [PDF] under [File Type]. You can scan documents efficiently. High compression PDF scan
  • Ricoh MP 2501SP | Manuals - Page 49
    to unify the print size when reprinting scanned data. In [Send Settings], specify [PDF], [High Compress. PDF], or [PDF/A] in [File Type], and also You can apply multiple scans to a large volume of originals and send the scanned originals. Facsimile mode Program name Program description Effect
  • Ricoh MP 2501SP | Manuals - Page 50
    2. Getting Started • The names of programs given above are just examples. You can assign any name to a program according to your objectives. • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended. 48
  • Ricoh MP 2501SP | Manuals - Page 51
    the main power indicator on the right side of the control panel goes out. When this is done, machine power is off. When the fax unit is installed, fax files in memory may be lost if you turn this switch off. Use this switch only when necessary. Turning On the Main
  • Ricoh MP 2501SP | Manuals - Page 52
    2. Getting Started seconds or more before, and then turn it on again. Never turn the power back on immediately after turning it off. • Before unplugging the power cord plug, turn off the main power switch and make sure the main power switch indicator turns off. Not doing so may result in damage to
  • Ricoh MP 2501SP | Manuals - Page 53
    Screen Is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Password, and User Code. For details about user authentication, see Security Guide . • User Code to enter on User Code Authentication is the numerical value registered in the Address
  • Ricoh MP 2501SP | Manuals - Page 54
    a Login User Name, and then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
  • Ricoh MP 2501SP | Manuals - Page 55
    original face down on the exposure glass. The original should be aligned to the rear left corner. Start with the first page to be scanned. 1 CSN001 1. Positioning mark 3. Lower the ADF or the exposure glass cover. Placing Originals on the Exposure Glass (mainly North America) • Keep your hands
  • Ricoh MP 2501SP | Manuals - Page 56
    . The original should be aligned to the rear left corner. Start with the first page to be scanned. 1 CSN001 1. Positioning mark 3. Lower the ADF. Placing Originals in the Auto Document Feeder Be may cause a malfunction. 1 1. Sensors CSN003 1. Adjust the original guide to the original size. 54
  • Ricoh MP 2501SP | Manuals - Page 57
    2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. 1 2 CSN004 1. Limit mark 2. Original guide Placing Originals 55
  • Ricoh MP 2501SP | Manuals - Page 58
    2. Getting Started 56
  • Ricoh MP 2501SP | Manuals - Page 59
    press the [Copier] icon on the [Home] screen. CMR612 2. Make sure no previous settings remain. When there are previous settings remaining, press the [Reset] key. 3. Place the originals. 4. Make desired settings. 5. Enter the number of copies with the number keys. The maximum copy quantity that can
  • Ricoh MP 2501SP | Manuals - Page 60
    3. Copy 6. Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF. Follow the messages that appear on screen. 7. When the
  • Ricoh MP 2501SP | Manuals - Page 61
    or enlarging images by specifying a reproduction ratio, or a paper size. Base Point The base point of reduce/enlarge differs depending on how the original is scanned. When the original is placed on the exposure glass, the upper left corner will be the base point. When it is placed in the ADF
  • Ricoh MP 2501SP | Manuals - Page 62
    3. Copy 1. Press [Red./Enlg.]. 2. Select a ratio, and then press [OK]. 3. Place the originals, and then press the [Start] key. Zoom You can specify the reproduction ratio in increments of 1%. CKN007 To specify a reproduction ratio, enter the ratio using the number keys or specify the ratio with [ ]
  • Ricoh MP 2501SP | Manuals - Page 63
    1. Press [Red./Enlg.]. Reducing or Enlarging Originals 2. Press [Magnification Ratio]. 3. Enter the desired ratio with the number keys, and then press [ ]. 4. Press [OK] twice. 5. Place the originals, and then press the [Start] key. Auto Reduce/Enlarge The machine automatically detects the
  • Ricoh MP 2501SP | Manuals - Page 64
    3. Copy If the orientation in which your original is placed is different from that of the paper you are copying onto, the machine rotates the original image by 90 degrees and fits it on the copy paper (Rotate Copy). For example, to reduce A3 (11 × 17) originals to fit onto A4 (81/2 × 11) paper,
  • Ricoh MP 2501SP | Manuals - Page 65
    Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 • You cannot use the bypass tray with this function. There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages
  • Ricoh MP 2501SP | Manuals - Page 66
    3. Copy Original Placing originals Orig.'s Orientation Orientation Top to Top Copy 1. Press [Other Func.]. Top to Bottom 2. Press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output. To change the original or copy orientation, press
  • Ricoh MP 2501SP | Manuals - Page 67
    • Top to Top Duplex Copying CKN011 • Top to Bottom CKN012 1. Press [Orientation]. 2. Select [Top to Top] or [Top to Bottom] for [Original] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy]. 4. Press [OK]. 65
  • Ricoh MP 2501SP | Manuals - Page 68
    3. Copy Combined Copying This mode can be used to select a reproduction ratio automatically and ) originals CNU005 • Landscape ( ) originals CNU006 Placing originals (originals placed in the ADF) The default value for the copy order in the Combine function is [From Left to Right]. To copy originals
  • Ricoh MP 2501SP | Manuals - Page 69
    Combined Copying CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. • You cannot use the bypass tray with this function. There are four types of One-Sided Combine. 1 Sided 2 Originals Cmb. 1 Side Copies two 1-sided originals to one
  • Ricoh MP 2501SP | Manuals - Page 70
    3. Copy 2 Sided 4 Pages Cmb. 1 Side Copies two 2-sided originals to one side of a sheet. 1. Press [Other Func.]. 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original]. If you selected [2 Sided], you can change the orientation by pressing [Orientation]. To specify the original
  • Ricoh MP 2501SP | Manuals - Page 71
    Combined Copying CKN074 • You cannot use the bypass tray with this function. There are four types of Two-Sided Combine. 1 Sided 4 Originals Cmb. 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Cmb. 2 Sides Copies eight 1-sided originals to one sheet
  • Ricoh MP 2501SP | Manuals - Page 72
    3. Copy 4. Press [Cmb. 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original] and/or [Copy], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK] twice. 9. Select the paper tray. 10. Place the originals, and then press the [Start] key.
  • Ricoh MP 2501SP | Manuals - Page 73
    Copying onto Custom Size Paper from the Bypass Tray Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148.0-600.0 mm (5.83-23.62 inches) and a vertical length of 90.0-305.0 mm (3.55-12.00 inches) can be fed in from the bypass tray. Note however that the
  • Ricoh MP 2501SP | Manuals - Page 74
    weight and paper thickness and the sizes of envelopes that can be used, see p.138 "Recommended Paper Sizes and Types". About handling envelopes, supported envelope types, and how to load envelopes, see p.145 "Envelopes". Before using this function, press [Tray Paper Settings] in User Tools, and then
  • Ricoh MP 2501SP | Manuals - Page 75
    4. Specify the envelope size, and then press [OK] twice. 5. Place the originals, and then press the [Start] key. Copying onto Envelopes 73
  • Ricoh MP 2501SP | Manuals - Page 76
    3. Copy Sort The machine assembles copies as sets in sequential order. • You cannot use the bypass tray with Rotate Sort. (mainly Europe and Asia) Depending on your model and which options are installed on it, the Rotate Sort function might not be available. For details, see "Functions Requiring
  • Ricoh MP 2501SP | Manuals - Page 77
    1. Press [Other Func.]. 2. Press [ ]. 3. Press [Sort]. 4. Select [Sort] or [Rotate Sort], and then press [OK] twice. 5. Enter the number of copy sets using the number keys. 6. Place the originals, and then press the [Start] key. Changing the Number of Sets You can change the number of copy sets
  • Ricoh MP 2501SP | Manuals - Page 78
    Func.]. 2. Press [ ]. 3. Press [Store File]. 4. Enter a file name, user name, or password if necessary. 5. Press [OK] twice. 6. Place the originals. 7. Make the scanning settings for the original. 8. Press the [Start] key. Stores scanned originals in memory and makes one set of copies. If you want
  • Ricoh MP 2501SP | Manuals - Page 79
    documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple of deleted files. See "Turning Off the Main Power / In the Event of Power Failure", Troubleshooting . 1. Press the [Home] key on the top left of the control panel, and press
  • Ricoh MP 2501SP | Manuals - Page 80
    not highlighted. 4. Place the original into the ADF. 5. Configure the scan and transmission settings in [Send Settings]. 6. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key. If you make a mistake, press
  • Ricoh MP 2501SP | Manuals - Page 81
    the [ ] key. The machine dials the destination and starts transmission. Registering a Fax Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [New Program]. 4. Press [Names]. 5. Press [Name]. The name entry display appears. 6. Enter the name, and then press
  • Ricoh MP 2501SP | Manuals - Page 82
    OK]. 14. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". To specify [SUB Code], [SEP Code], or [Sub-add./UUI], press [Adv. any destinations. 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [Change]. 4. Press [Fax Dest.]. 5.
  • Ricoh MP 2501SP | Manuals - Page 83
    8. Press [Clear], and then press [OK]. Basic Procedure for Transmissions (Memory Transmission) 9. Press [Exit]. 10. Press [OK]. 11. Press the [User Tools/Counter] key. 81
  • Ricoh MP 2501SP | Manuals - Page 84
    IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode 3. Press [Immed. TX]. 4. Place the original into the ADF. 5. Select the scan settings you require. 6. Specify a destination. If you make a mistake, press the [
  • Ricoh MP 2501SP | Manuals - Page 85
    Exposure Glass (Immediate Transmission) 1. Press [Immed. TX]. 2. Place the first page face down on the exposure glass. 3. Specify a destination. 4. Make the scan settings you require. 5. Press the [Start] key. 6. Place the next original on the exposure glass within 10 seconds when you send multiple
  • Ricoh MP 2501SP | Manuals - Page 86
    Press the [Reset] key. CMK001 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned. 1. Press the [Stop] key. CMK002 2. Press [Cancel Scan.] or [Cancel TX]. Depending on the transmission mode and
  • Ricoh MP 2501SP | Manuals - Page 87
    (While a Transmission Is in Progress) Use this procedure to delete a file that is being sent after the original is scanned. All the scanned data is deleted from memory. 1. Press the [Stop] key. CMK002 You can also press [Comm. Status/Print], and then [Check/Stop Transmission File]. 2. Press [Standby
  • Ricoh MP 2501SP | Manuals - Page 88
    4. Fax 1. Press [Comm. Status/Print]. 2. Press [Check/Stop Transmission File]. 3. Press [Display File List]. 4. Select the file you want to cancel. If the desired file is not shown, press [ ] or [ ] to find it. 5. Press [Cancel TX]. 6. Press [OK]. To cancel another file, repeat steps 4 through 6. 7.
  • Ricoh MP 2501SP | Manuals - Page 89
    Later) Sending at a Specific Time (Send Later) Using this function, you can instruct the machine to delay list of lost documents. See "Turning Off the Main Power / In the Event of Power Failure", Troubleshooting . 1. Press [Send Settings]. 2. Press [ ], and then press [Send Later]. 3. Enter
  • Ricoh MP 2501SP | Manuals - Page 90
    machine. A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document. If you do not specify a name, scanned documents will be automatically assigned names such as "FAX0001" or "FAX0002". Password You can set this function so as not to
  • Ricoh MP 2501SP | Manuals - Page 91
    Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password deleted. The stored documents are sent with the scan settings made when they were stored. You can
  • Ricoh MP 2501SP | Manuals - Page 92
    the password using the number keys, and then press [OK]. 5. Specify [TX Method] as necessary. Press [TX Method], select [Original Stored File] or [Stored file Original], and then press [OK]. 6. Press [OK] twice. 7. To add an original to stored documents, place the original, and then select any scan
  • Ricoh MP 2501SP | Manuals - Page 93
    Printing the Journal Manually Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. All Prints the results of communications in the order made. Print per
  • Ricoh MP 2501SP | Manuals - Page 94
    4. Fax 92
  • Ricoh MP 2501SP | Manuals - Page 95
    IP port will be set. • Manage Printers permission is required to install the drivers. Log on as an Administrators group member. 1. Quit all applications. (Do not close this manual by following the instructions that appear. 11. Click [Exit] in the first window of the installer, and then take out the CD
  • Ricoh MP 2501SP | Manuals - Page 96
    This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in
  • Ricoh MP 2501SP | Manuals - Page 97
    job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then
  • Ricoh MP 2501SP | Manuals - Page 98
    Locked Print Sending a Locked Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Locked Print]. 5. Click [Details
  • Ricoh MP 2501SP | Manuals - Page 99
    you want to print. You can select all the Locked Print files at once by pressing [All Jobs] after selecting a file. 5. Press [Print]. 6. Enter the password using the number keys, and then press [OK]. 7. To change the print settings of the document, press [Det.Settings]. 8. Enter the number of copies
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    Print Hold Print Sending a Hold Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Hold Print]. 5. Click [Details
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    2. Press the [Print Jobs] tab. Hold Print 3. Press [Hold Jobs]. 4. Select the files you want to print. You can select all the Hold Print files at once by pressing [All Jobs] after selecting a file. 5. Press [Print]. 6. To change the print settings of the document, press [Det.Settings]. 7. Enter
  • Ricoh MP 2501SP | Manuals - Page 102
    corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to be enabled beforehand. For details, see Security Guide . • Stored Print Stores the file in box. You can optionally set a file name and a password of a Stored Print file. 7. Click [OK]. 8.
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    Press [Print]. If you set the password in the printer driver, enter the password. If multiple print files are selected, and some of these require a password, the machine prints files that correspond to the entered password and files that do not require a password. The number of files to be printed
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    5. Print 102
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    setting remains, press the [Reset] key. 3. Press the [Folder] tab. 4. Place originals. 5. If necessary, select [Send Settings] or [Original], and specify scan settings according to the original you want to scan. Example: Scanning the document in color/duplex mode, and saving as a PDF file. 103
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    PDF]. 6. Specify the destination. You can specify multiple destinations. 7. Press the [Start] key. Creating a Shared Folder on a Computer Running Windows Name]. You can also confirm the IPv4 address. The address displayed under [IPv4 Address] is the IPv4 address of the computer. 4. Next, enter the
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    only to specific users. Use the following procedure to remove "Everyone" and specify user access rights. 1. Create a folder, just as you would create a normal folder, in a location of your choice on the computer. 2. Right-click the folder, and then click [Properties]. When using Windows XP, right
  • Ricoh MP 2501SP | Manuals - Page 108
    window, click [OK]. 8. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Change] check box. 9. Press [OK] twice. Registering an SMB Folder 1. Press the [User Tools/Counter] key. 2. Press [Address
  • Ricoh MP 2501SP | Manuals - Page 109
    Press [Auth. Info]. Basic Procedure When Using Scan to Folder 12. Press [Folder Authentication]. 13. Press [Specify Other Auth. Info]. When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in [Default User Name/Password (Send)] of File Transfer settings are
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    SMB folder manually 1. Press [Enter] under "Path". 2. Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share. If the network does not allow automatic obtaining of IP addresses, include
  • Ricoh MP 2501SP | Manuals - Page 111
    Basic Procedure When Using Scan to Folder You can press [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK] four times. Deleting an SMB Registered Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [Change]. 4. Press
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    6. Scan Entering the Path to the Destination Manually 1. Press [Manual Entry]. 2. Press [SMB]. 3. Press [Enter] in [Destination]. 8. Depending on the destination setting, enter the password for logging in to the computer. Press [Password] for the password to display the soft keyboard. 9. Press [
  • Ricoh MP 2501SP | Manuals - Page 113
    remains, press the [Reset] key. 3. Press the [Email] tab. 4. Place originals. 5. If necessary, select [Send Settings] or [Original], and specify scan settings according to the original you want to scan. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Original
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    6. Scan 8. To use the Message Disposition Notification function, select [Send Settings], press the [Start] key. Registering an E-mail Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [New Program]. 4. Press [Names]. 5. Press [Name]. The name entry display
  • Ricoh MP 2501SP | Manuals - Page 115
    12. Press [Email Address]. Basic Procedure for Sending Scan Files by E-mail 13. Enter the e-mail address. 14. Press [OK]. 15. Press [Use Email Address for], and then select [Email/Internet Fax Dest.] or [Internet Fax Destination Only]. If [Email/Internet Fax Dest.] is specified, registered e-mail
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    , or IP-Fax destination. 6. Press [Email]. 7. Press [Email Address]. 8. Press [Delete All], and then press [OK]. 9. Press [Exit]. 10. Press [OK]. 11. Press the [User Tools/Counter] key. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2. Press [Enter] under [Destination]. 3. Enter the
  • Ricoh MP 2501SP | Manuals - Page 117
    that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key. 3. Place originals. 4. Press [Send Settings]. 5. Press [ ] three
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    6. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password,
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    page and the number of files sent is the same as the number of pages scanned. • Multi-page: [PDF], [High Compress. PDF], [PDF/A], [TIFF] If you select a multi-page file type when scan multiple originals, scanned pages are combined and sent as a single file. Selectable file types differ depending on
  • Ricoh MP 2501SP | Manuals - Page 120
    6. Scan Specifying Send Settings 1. Press [Send Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK]. 118
  • Ricoh MP 2501SP | Manuals - Page 121
    to press the [Reset] key to cancel is automatically attached to the scanned document. You can change the Address Book, see "Registering Addresses and Users for Facsimile/Scanner Functions", Connecting the Machine/ System Settings . Password To prevent unauthorized printing, you can specify a password
  • Ricoh MP 2501SP | Manuals - Page 122
    shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 5. Press [File Name]. 6. Enter a file name, and then press [OK]. 7. Press [Password]. 8. Enter a password with the number keys, and then press [OK
  • Ricoh MP 2501SP | Manuals - Page 123
    Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [2 Sided: Top to Top], [2 Sided: Top to Bottom] • [Sort], [Rotate Sort] • [Margin Adjustment] For details about each
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    7. Document Server 122
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    , enter "https://(machine's IP address or host name)/". Web Image Monitor is divided into the following areas: 2 3 1 4 5 CTS010 1. Menu area If you select a menu item, its content will be shown. 2. Header area The dialog box for switching to the user mode and administrator mode appears, and each
  • Ricoh MP 2501SP | Manuals - Page 126
    update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the basic information of the machine. 5. Work area Displays the contents of the item selected in
  • Ricoh MP 2501SP | Manuals - Page 127
    programmed user code was deleted from the Address Book, a message indicating incorrect user download the received fax document, select [PDF], [PDF/A], or [Multi-page: TIFF], and then click [Download]. When you select [PDF], make the necessary "PDF File Security Settings" before clicking [Download
  • Ricoh MP 2501SP | Manuals - Page 128
    8. Web Image Monitor 126
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    9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper into Paper Trays Every paper tray
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    9. Adding Paper and Toner 3. Square the paper and load it print side up. Do not stack paper over the limit mark. CSN009 4. Align the end adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in the Paper Trays", Paper Specifications and Adding Paper . 128
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    Paper Sizes and Types". 1. Open the bypass tray. CSN005 2. Insert the paper face down until you hear the beep. 3. Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur. CSN006 • When you use the bypass tray
  • Ricoh MP 2501SP | Manuals - Page 132
    the control panel have priority over the printer driver settings. For details, see "System", Print . • The default of [Bypass Tray] is [Driver/Command]. • Settings remain valid until they are changed. • For details about setting printer drivers, see "Printing Documents", Print . • [Auto Detect] is
  • Ricoh MP 2501SP | Manuals - Page 133
    Specifying regular sizes using the control panel 1. Press the [User Tools/Counter] key. Loading Paper into the Bypass Tray CMR633 2. Press [Tray Paper Settings]. 3. Press [ ]. 4. Press [Printer Bypass Paper Size]. 5. Select the paper size. 6. Press [OK]. 7. Press the [User Tools/Counter] key. 131
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    9. Adding Paper and Toner Specifying a custom size paper using the control panel 1. Press the [User Tools/Counter] key. CMR633 2. Press [Tray Paper Settings]. 3. Press [ ]. 4. Press [Printer Bypass Paper Size]. 5. Press [Custom Size]. If a custom size is already specified, press [Change]. 6. Press [
  • Ricoh MP 2501SP | Manuals - Page 135
    transparencies, remove printed sheets one by one. 1. Press the [User Tools/Counter] key. CMR633 2. Press [Tray Paper Settings]. 3. Press [ ]. 4. Press [Printer Bypass Paper Size], and then specify the paper size. 5. Press [OK]. 6. Press [Paper Type: Bypass Tray]. 7. Press [Paper Type]. 8. Select the
  • Ricoh MP 2501SP | Manuals - Page 136
    9. Adding Paper and Toner • For details about paper thickness, see "System Settings", Connecting the Machine/ System Settings . 134
  • Ricoh MP 2501SP | Manuals - Page 137
    shown below. • Printer mode Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer Features menu, and Printer Features", Print . Original orientation and paper orientation The meanings of the icons are as follows: Icon Meaning Place or load paper scanned
  • Ricoh MP 2501SP | Manuals - Page 138
    9. Adding Paper and Toner Original orientation Exposure glass ADF Readable orientation Unreadable orientation • Copy • Scanner • Paper orientation • Copier mode When placing originals in the ADF and copying correctly, place the paper upside down or specify the paper size. • Printer mode 136
  • Ricoh MP 2501SP | Manuals - Page 139
    to make two-sided copies, see p.63 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If a print job is changed partway through printing from
  • Ricoh MP 2501SP | Manuals - Page 140
    Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and
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    Recommended Paper Sizes and Types Trays 1 and 2 (mainly North America) Paper type and weight 60-105 g/m2 (16-28 lb. Bond) Plain Paper-Middle Thick 60-105 g/m2 (16-28 lb. Bond) Plain Paper-Middle Thick 60-105 g/m2 (16-28 lb. Bond) Plain Paper-Middle Thick Paper size Paper capacity Paper sizes
  • Ricoh MP 2501SP | Manuals - Page 142
    9. Adding Paper and Toner Paper type and weight 60-105 g/m2 (16-28 lb. Bond) Plain Paper-Middle Thick Paper size Paper capacity Select the paper size using the
  • Ricoh MP 2501SP | Manuals - Page 143
    Recommended Paper Sizes and Types Paper type and weight 60-105 g/m2 (16-28 lb. Bond) Plain Paper-Middle Thick Paper size Custom size*1: Vertical: 7.17-11.69 inches Horizontal: 5.83-17.00 inches Paper capacity 500 sheets *1 When loading paper with a vertical length of more than 279 mm (11.0
  • Ricoh MP 2501SP | Manuals - Page 144
    in the bypass tray varies depending on the weight and condition of the paper. *2 For copier mode, see "Copying onto Regular Size Paper from the Bypass Tray", Copy/ Document Server . For printer mode, see p.131 "Specifying regular sizes using the control panel". *3 Enter the paper size. For copier
  • Ricoh MP 2501SP | Manuals - Page 145
    the paper. *2 For copier mode, see "Copying onto Regular Size Paper from the Bypass Tray", Copy/ Document Server . For printer mode, see p.131 "Specifying , may produce noise when delivered. This noise does not indicate a problem and print quality is unaffected. • The paper capacity described in the
  • Ricoh MP 2501SP | Manuals - Page 146
    9. Adding Paper and Toner • Flatten out curled sheets before loading them. • Depending on the paper sizes and types, the copy/print speed may be slower than usual. • When loading
  • Ricoh MP 2501SP | Manuals - Page 147
    misfeeds can occur when printing on thick smooth paper. To prevent such problems, be sure to fan smooth paper thoroughly before loading them. If various details about and recommendations concerning envelopes. • Do not use window envelopes. • Fan the envelopes before loading them. Otherwise, the
  • Ricoh MP 2501SP | Manuals - Page 148
    Paper and Toner • Before • Bottom side of envelopes: toward the front of the machine • Side to be scanned: face down • Flaps: closed • Bottom side of envelopes: toward the front of p.72 "Copying onto Envelopes". In printer mode When printing onto envelopes, load them according to the applicable
  • Ricoh MP 2501SP | Manuals - Page 149
    as the paper types using both the User Tools and printer driver, and specify the thickness of envelopes. For details, see least 10 mm (0.4 inches) each. • Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality.
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    9. Adding Paper and Toner • High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased. • Depending on the environment, copying or printing on envelopes
  • Ricoh MP 2501SP | Manuals - Page 151
    This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store
  • Ricoh MP 2501SP | Manuals - Page 152
    shaking. • Do not remove the inner cap. • If " Toner Cartridge is almost empty." appears, the toner has almost run out. Have a replacement toner cartridge at hand. • If appears when there is a lot of toner, follow the toner replacement instructions that appear on the screen: Pull out the cartridge
  • Ricoh MP 2501SP | Manuals - Page 153
    , the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents. • If number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200, communication is not possible. 1. Press
  • Ricoh MP 2501SP | Manuals - Page 154
    9. Adding Paper and Toner 152
  • Ricoh MP 2501SP | Manuals - Page 155
    see "Removing Jammed Paper", Troubleshooting . Appears when paper runs out. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper . Appears when toner runs out. For details about adding toner, see "Adding Toner", Maintenance and Specifications . Appears when the
  • Ricoh MP 2501SP | Manuals - Page 156
    10. Troubleshooting When an Indicator for the [Check Status] Key Is Lit If an indicator Function" • p.183 "Messages Displayed When Using the Printer Function" • p.196 "Messages Displayed When Using the Scanner Function" The following table explains problems that cause the indicator to light: 154
  • Ricoh MP 2501SP | Manuals - Page 157
    has occurred. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper . Press [Check] in the function which the error has occurred. is still lit even after trying to solve the problem as described here, contact your service representative. 155
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    Troubleshooting control panel or screen, or the entered password was incorrect. Job completed successfully. A mode, the machine has fully warmed up and is ready for use. Soft alert An auto reset paper has jammed, the toner needs replenishing, or other problems have occurred. • Users cannot
  • Ricoh MP 2501SP | Manuals - Page 159
    Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem little longer. The lamp remains lit and the machine does not enter Sleep mode even though the [Energy Saver] key was pressed. • The ADF is open
  • Ricoh MP 2501SP | Manuals - Page 160
    10. Troubleshooting Problem "Please wait." appears. "Please wait." appears. " on again. If the machine is still not ready in five minutes, contact your service representative. This message appears when the machine is warming up. • Wait until the the Machine", Maintenance and Specifications . 158
  • Ricoh MP 2501SP | Manuals - Page 161
    ready in five minutes, contact your service representative. "Memory is full. Do you want to store scanned file?" appears. The scanned originals exceed the number of sheets/pages Login Password is not correct. For details about the correct Login User Name and Login Password, see Security Guide .
  • Ricoh MP 2501SP | Manuals - Page 162
    10. Troubleshooting Problem Causes Solutions "You do not have the privileges to use this function." continues to be displayed even though you have entered a valid user name. The logged in user name For details about how to set does not have permission for permissions, see Security Guide .
  • Ricoh MP 2501SP | Manuals - Page 163
    Misfeeds occur frequently. Cannot print in duplex mode. Cannot print in duplex mode. Causes Solutions The tray's side or end fences may not be set properly. • Remove misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • Check that the side or end
  • Ricoh MP 2501SP | Manuals - Page 164
    Troubleshooting Problem the machine was in standby mode or performing an operation. Follow has elapsed, contact your service representative. The machine Address Book is changed from the display panel or Web Image Monitor. The Address Volum. Use Limit.], see Security Guide . • To view the status of
  • Ricoh MP 2501SP | Manuals - Page 165
    Have Problems Operating the Machine Problem "Home is in use by another function." appears. "The image data size is not valid. See the manual for Specify the supported. image again. • If you cannot make copies as you want because of paper type, paper size, or paper capacity problems, use
  • Ricoh MP 2501SP | Manuals - Page 166
    follow their instructions. • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use detect the size of the original, specify the size manually - do not use Auto Paper Select mode or the Auto Reduce/Enlarge function. For details about specifying
  • Ricoh MP 2501SP | Manuals - Page 167
    size not available in Duplex mode has been selected. Select a proper paper size. For details about Duplex mode, see "Duplex Copying", Security Guide . "File being stored exceeded max. number of pages per file. Copying will be stopped." The scanned originals instructions to cancel the job. 165
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    Troubleshooting Message the machine is preparing, performing initial adjustments, or adding toner. Wait a while. "Please wait." The current environmental Optimum Environmental Conditions After Moving the Machine", Maintenance and Specifications . "Rotate Sort is not available with this paper
  • Ricoh MP 2501SP | Manuals - Page 169
    continue copying. • Press [Stop] to stop copying. • If you set [Memory Full Auto Scan Restart] in [Input/Output] of User Tools to [On], even if the memory becomes machine's main messages. If other messages appear, follow their instructions. • Settings that can be confirmed in System Settings or
  • Ricoh MP 2501SP | Manuals - Page 170
    10. Troubleshooting Message Causes Solutions "Connection with the destination has network problems, contact your administrator. "Check whether there are any network problems." [13-17] Registering of user name is rejected by SIP server. • Check that the correct SIP Server IP Address and
  • Ricoh MP 2501SP | Manuals - Page 171
    for the SIP server is not the same as the password registered for this machine. For details about network problems, contact your administrator. In [Effective Protocol], the IP address is not enabled, or an incorrect IP address has been registered. • Check that "IPv4" in [Effective Protocol] is
  • Ricoh MP 2501SP | Manuals - Page 172
    10. Troubleshooting Message "Check whether there are any network problems." [14-01] Causes The DNS server, SMTP settings in [System Settings] are listed correctly. • DNS server • Server name and IP address for the SMTP Server For details about these settings, see "Interface Settings" or "File
  • Ricoh MP 2501SP | Manuals - Page 173
    Check that the user ID and password for the computer with the Address is listed in [Fax Email Account] of [System Settings]. For details about Fax Email Account, see "File Transfer", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. 171
  • Ricoh MP 2501SP | Manuals - Page 174
    10. Troubleshooting Message "Check whether there are any network problems." [15-01] "Check whether there are any network problems." [15-02] "Check whether there are any network problems." [15-03] Causes No POP3/IMAP4 server address is registered. Cannot log in to the POP3/ IMAP4 server. No machine
  • Ricoh MP 2501SP | Manuals - Page 175
    are any network problems." [15-12] Causes Cannot find the DNS server or POP3/IMAP4 server. Cannot log in to the POP3/ IMAP4 server. Solutions • Check that the following settings in [System Settings] are listed correctly: • IP address of the DNS Server • the server name or IP address of the POP3
  • Ricoh MP 2501SP | Manuals - Page 176
    10. Troubleshooting Message Causes Solutions "Check whether there are any network problems." [16-00] • No IP address has been registered. • A network is not connected properly. • Check that the correct IP address is specified for the machine in [System Settings]. For details about IP address,
  • Ricoh MP 2501SP | Manuals - Page 177
    problem occurred service representative. Other functions can be used. "LDAP server authentication has failed. Check the settings." A network error has occurred and connection has failed. Make settings correctly for the user name and the password for LDAP server authentication. "Orig. scanned
  • Ricoh MP 2501SP | Manuals - Page 178
    Troubleshooting document is almost blank. The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining you do not have permission to delete, see Security Guide . "Updating the destination list... Please wait. Specified destination
  • Ricoh MP 2501SP | Manuals - Page 179
    about user authentication, see Security Guide . • An attempt was made to connect to a device that does not support the remote function. • User the remote machine supports the remote fax function. • Check that the remote machine is working normally. • Check that the correct IP address or host name
  • Ricoh MP 2501SP | Manuals - Page 180
    Troubleshooting ] is active." The remote fax function does not support User Code Authentication. When using the remote fax function Guide . "Transfer error has occurred. A network error occurred Check status of remote during transfer. machine." • Check that the correct IP address
  • Ricoh MP 2501SP | Manuals - Page 181
    The hard disk became full after using the remote fax function to scan an original. Delete unnecessary files. "Specified operation cannot be performed. The details about the user certificate (destination certificate), see Security Guide . "The specified destination for Email TX Result, which is
  • Ricoh MP 2501SP | Manuals - Page 182
    10. Troubleshooting Message Causes "The specified dest. for Email TX Result, which is registered to program, must be installed. For details about the user certificate (destination certificate), see Security Guide . A new user certificate must be installed. For details about the user certificate
  • Ricoh MP 2501SP | Manuals - Page 183
    TX Results].) The device certificate (S/ MIME) has expired. For details about the device certificate (S/MIME), see Security Guide . "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. Check the device certificate." (XXX and YYY indicate the
  • Ricoh MP 2501SP | Manuals - Page 184
    with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide . "XXX cannot be YYY because there is a problem with the Digital Signature's device certificate. Check the device certificate." (XXX and YYY indicate the
  • Ricoh MP 2501SP | Manuals - Page 185
    instructions. Status messages Message "Hex Dump Mode" "Suspended job exists." "Offline" "Please wait." "Printing..." Status In Hex Dump mode, the machine receives data in hexadecimal format. Press [Job Reset] to cancel Hex Dump mode performing initial adjustments, or adding toner. Wait a while. •
  • Ricoh MP 2501SP | Manuals - Page 186
    Troubleshooting Message "Ready" "Resetting job..." "Setting change..." "Waitg. for prt.data" "Job suspended." "Updating certif..." Status This is the default ready message. The machine is ready for use. No action is required. The machine is resetting the printer function interface unit" the unit is
  • Ricoh MP 2501SP | Manuals - Page 187
    An error has occurred in the USB interface. Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. "Hardware Problem: Wireless Card" (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) The
  • Ricoh MP 2501SP | Manuals - Page 188
    correct, and then load paper of the size selected in the printer driver into the tray. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper . • Select the tray manually to continue printing, or cancel a print job. For details about how
  • Ricoh MP 2501SP | Manuals - Page 189
    Message Causes Solutions "Problems with the wireless board. Please call service." (A "wireless LAN board" or "Bluetooth interface unit" is referred to to delete a document you do not have permission to delete, see Security Guide . "The same paper tray cannot be set for the main sheets and slip
  • Ricoh MP 2501SP | Manuals - Page 190
    10. Troubleshooting Messages memory devices, contact your service representative. The USB flash memory that features password protection or other security features to a command error. Printing was canceled because [Job Reset] or the [Stop] key was selected on the machine's control panel.
  • Ricoh MP 2501SP | Manuals - Page 191
    frequently, contact your service representative. "Address Book is currently in PCL 6 / PostScript 3 On the printer driver, select a job type other than [ Windows Authentication failed because the Address Book is full. For details about automatic registration of user information, see Security Guide
  • Ricoh MP 2501SP | Manuals - Page 192
    10. Troubleshooting Message classification code is not supported with the printer driver. Select Optional for service representative. An RPCS command error occurred. • Check if the communication between the computer and the machine is working correctly. • Check if the correct printer driver
  • Ricoh MP 2501SP | Manuals - Page 193
    duplex function. For details about paper, see "Specifications for the Main Unit", Maintenance and Specifications . • Change the setting for "Apply 2 "Error has occurred." A syntax error, etc., occurred. Check that the PDF file is valid. "Exceeded max. capacity of Document Server. Cannot store."
  • Ricoh MP 2501SP | Manuals - Page 194
    Troubleshooting of pages to print. "Exceeded the maximum unit count for Print Volume Use. The job has Use Limit., see Security Guide . "Failed to obtain file system." PDF direct printing could not appears again, contact your service representative. "File system is full." PDF file does not print
  • Ricoh MP 2501SP | Manuals - Page 195
    , Hold Print, or Stored Print file. "HDD is full." When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded. Delete unneeded forms or fonts registered domains (servers), etc. For details about User Authentication, see Security Guide . 193
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    Troubleshooting Message Causes Solutions "Insufficient Memory" A memory allocation error occurred. PCL 5e Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PCL 6 On the printer driver your service Windows
  • Ricoh MP 2501SP | Manuals - Page 197
    is not supported. This job has been cancelled." Job Reset is automatically performed if the specified paper size is incorrect. Specify the correct paper size, and then print the file again. "Sending data failed." The machine received a command to stop transmission from the printer driver. Check
  • Ricoh MP 2501SP | Manuals - Page 198
    Troubleshooting Messages during Direct print from a removable memory device Message Causes Solutions "99: Error" This data cannot be printed. The specified data is either corrupt or not supported of data supported by the contact your service representative. user name or password was invalid. "
  • Ricoh MP 2501SP | Manuals - Page 199
    To prevent a firewall blocking the connection, register the machine's IP address in the firewall's IP address exclusion settings. For details about the procedure for excluding an IP address, see your firewall's Help. "Cannot start scanning Scan Profile is not set on the because communication was
  • Ricoh MP 2501SP | Manuals - Page 200
    10. Troubleshooting Message Causes Solutions "Cannot start scanning because communication was failed." The [Take no action] setting has been selected on the client computer, forcing the client computer to remain inactive when it receives scan data. Open scanner properties, click the [Events]
  • Ricoh MP 2501SP | Manuals - Page 201
    the PC timed out before it was sent." A time out occurred when using WSD Scanner. Time outs occur when too much time passes between scanning an original and sending its data. The followings are likely causes of time outs: • Too many originals per set. • Misfed originals. • Transmission of other
  • Ricoh MP 2501SP | Manuals - Page 202
    10. Troubleshooting Message Causes Solutions "Exceeded max. email size. Sending email has been for scan function, see "Relationship between Resolution and Scan Size", Scan . "Exceeded max. data capacity. Check resolution, then reset n orig." (A figure is placed at n.) The scanned original
  • Ricoh MP 2501SP | Manuals - Page 203
    about how to delete files, see "Deleting Stored Documents", Copy/ Document Server . "Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file?" The file being stored has exceeded the maximum number of pages for one file. Specify whether to store the data or not
  • Ricoh MP 2501SP | Manuals - Page 204
    Settings . "LDAP server authentication has failed. Check the settings." The user name and password differ from those set for LDAP Authentication. For details about LDAP Authentication, see Security Guide . "Memory device error A non-writable medium is occurred. Check the memory being used
  • Ricoh MP 2501SP | Manuals - Page 205
    to delete stored files, see "Deleting a Stored File", Scan . "Memory is full. Do you want to store scanned file?" Because there is not enough free hard disk space in the machine for storing in the For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper . 203
  • Ricoh MP 2501SP | Manuals - Page 206
    Troubleshooting Message Causes Solutions "Orig. scanned appears on the screen, follow the instructions to cancel the job. "Output address and administrator email address mismatch." The SMTP authentication email address and the administrator's e-mail address change the password. "Selected
  • Ricoh MP 2501SP | Manuals - Page 207
    destinations. "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group contains e-mail destinations and Scan to Folder destinations, either of which are incompatible with the specified transmission method. In the message that appears at each
  • Ricoh MP 2501SP | Manuals - Page 208
    Troubleshooting Scan Files to Folders function cannot contain the following characters: The file name cannot start or end with a period ".". "The number of destinations that can be entered manually delete, see Security Guide . "Transmission has failed There was not enough free space on the hard
  • Ricoh MP 2501SP | Manuals - Page 209
    file could not be sent correctly. If the same message appears again after scanning again, the cause could be a mixed network, or else network settings were the machine's IP address in the firewall's IP address exclusion settings. For details about the procedure for excluding an IP address, see your
  • Ricoh MP 2501SP | Manuals - Page 210
    Troubleshooting to set does not have permission for permissions, see Security Guide . the selected function. "Exceeded max. data capacity. scan the original again. "The size of the scanned data is too small. Check the scanning resolution, then press the Start key again." The data being scanned
  • Ricoh MP 2501SP | Manuals - Page 211
    Solutions "Check original's orientation." Documents may sometimes not be scanned depending on a combination of items such as the specified install a device certificate (PDF with digital signature), see Security Guide . "XXX cannot be YYY because there is a problem with the Digital Signature's
  • Ricoh MP 2501SP | Manuals - Page 212
    10. Troubleshooting Message Causes "XXX cannot be YYY because the device certificate used for MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide . A new device certificate (S/MIME) must be installed. For details about how to install a
  • Ricoh MP 2501SP | Manuals - Page 213
    , see Security Guide . scanner function. "Call Service Please call An unrecoverable error has Contact your service representative. your service representative." occurred in the machine. "Cannot add any more scanning mode." The maximum number of registerable scan modes has been exceeded
  • Ricoh MP 2501SP | Manuals - Page 214
    Troubleshooting Message Causes Solutions "Cannot detect the paper size of the original. Specify the scanning size." The set original was misaligned. • Place the original correctly. • Specify the scan client computer. For details about firewall, see Windows Help. • Use an application such as
  • Ricoh MP 2501SP | Manuals - Page 215
    Troubleshooting . • When a misfeed occurs, replace the jammed originals. • Check whether the originals are suitable to be scanned by the machine. A communication error has Check whether the client computer can occurred on the network. use the TCP/IP protocol. An error has occurred in the driver
  • Ricoh MP 2501SP | Manuals - Page 216
    Troubleshooting Message Causes Solutions "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem Guide , see Windows Help.
  • Ricoh MP 2501SP | Manuals - Page 217
    follow the instructions to cancel the job. "Scanner is not available on the specified device." The TWAIN scanner function Contact your service representative. firewall function of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure
  • Ricoh MP 2501SP | Manuals - Page 218
    machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties. • Use Web Image Monitor to set "LLMNR" of "IPv6" to [Active]. • In Windows XP, IPv6 addresses cannot be obtained from the host name. Specify the machine's IPv6
  • Ricoh MP 2501SP | Manuals - Page 219
    United States and/or other countries. The SD and SD logo are trademarks of SD-3C, LLC. The proper names of the Windows operating systems are as follows: • The product names of Windows XP are as follows: Microsoft® Windows® XP Professional Microsoft® Windows® XP Home Edition Microsoft® Windows® XP
  • Ricoh MP 2501SP | Manuals - Page 220
    11. Appendix 218
  • Ricoh MP 2501SP | Manuals - Page 221
    57 Copy Data Security unit 25 Copy orientation 64 14, 63 Duplex Copy 9, 63 E E-mail address 112, 113, 114 E-mail destination 112, 113 13, 38, 39 How to read the manuals 6 I Icon 38, 39, 40 Immediate Transmission 82, Internal Tray 2 32, 33 Internet Fax 19 IP-Fax 19 J Journal 91 L LAN-Fax
  • Ricoh MP 2501SP | Manuals - Page 222
    138 Paper guides 29, 31 Printer driver properties 94 Problem 157 Program 12, 44, 46 Program as Defaults 12 Program key 34 Q Quick Install 93 R Reducing originals 59 Region A 7 Region B 7 Registering destinations 11 Remote Fax 21 Reset key 34 Right cover 29, 31 Running out of toner
  • Ricoh MP 2501SP | Manuals - Page 223
    Trademark 217 Turning off the power 49 Turning on the power 49 Two-sided Combine 68 Two-sided paper 135 U Unauthorized copy prevention 25 Used toner 151 User code authentication 51 User Tools key 35 User Tools/Counter key 35 V Ventilation holes 28, 30, 31 W Web Image Monitor 24, 123, 125
  • Ricoh MP 2501SP | Manuals - Page 224
    MEMO 222
  • Ricoh MP 2501SP | Manuals - Page 225
    MEMO 223
  • Ricoh MP 2501SP | Manuals - Page 226
    MEMO 224 EN GB EN US EN AU D159
  • Ricoh MP 2501SP | Manuals - Page 227
    © 2012
  • Ricoh MP 2501SP | Manuals - Page 228
    EN GB EN US EN AU D159-7503
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For safe and correct use, be sure to read the Safety Information in
"Read This First" before using the machine.
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
Appendix
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Fax
Copy
Getting Started
What You Can Do with This Machine
User Guide