Samsung 793DF User Manual (user Manual) (ver.1.0) (English) - Page 22

Troubleshooting, Check List, Symptom, Solutions - problem

Page 22 highlights

Note Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer. Symptom Check List No images on the screen. I Is the power cord connected cannot turn on the monitor. properly? Can you see " " on the screen? Solutions Check the power cord connection and supply. Check the signal cable connection. If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows XP/2000) and then change the frequency of the video card. (Refer to the Preset Display Modes) Can you see " " on the screen? Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer. You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle. Adjust the maximum resolution and frequency that the monitor can properly handle. There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals? The monitor is in PowerSaver mode. Press a key on the keyboard or move the mouse to activate the monitor and restore the image on the screen. I cannot see the On Screen Have you locked the On Display. Screen Display (OSD) Menu to prevent changes? Unlock the OSD by pressing the MENU button for at least 10 seconds. y

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y
Check List
Symptom
Check List
Solutions
No images on the screen. I
cannot turn on the monitor.
Is the power cord connected
properly?
Check the power cord connection and
supply.
Check the signal cable connection.
If the power is on, reboot the
computer to see the initial
screen(the login screen),
which can be seen.
If the initial screen (the login screen)
appears, boot the computer in
the applicable mode (the safe mode
for Windows XP/2000)
and then change the frequency of the
video card.
(Refer to the Preset Display Modes)
Note: If the initial screen (the login
screen) does not appear, contact a
service center or your dealer.
Can you see "
" on the
screen?
You can see this message when the
signal from the video card exceeds the
maximum resolution and frequency
that the monitor can properly handle.
Adjust the maximum resolution and
frequency that the monitor can
properly handle.
There is no image on the
screen. Is the power indicator
on the monitor blinking at 1
second intervals?
The monitor is in PowerSaver mode.
Press a key on the keyboard or move
the mouse to activate the monitor and
restore the image on the screen.
I cannot see the On Screen
Display.
Have you locked the
On
Screen Display (OSD)
Menu to prevent changes?
Unlock the OSD by pressing the
MENU button for at least 10 seconds.
Before calling for service, check the information in this section to see if you can remedy
any problems yourself. If you do need assistance, please call the phone number on the
warranty card, the phone number on the Information section or contact your dealer.
Note
Can you see "
" on
the screen?