Samsung 793DF User Manual (user Manual) (ver.1.0) (English) - Page 56

Symptom, Check List, Solutions - black

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Check List Q & A Self-Test Feature Check Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call, the phone number on the Information section or contact your dealer. Symptom Check List Solutions No images on the screen. I cannot turn on the monitor. Is the power cord connected properly? Can you see " screen? " on the Check the power cord connection and supply. Check the signal cable connection. If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Preset Timing Modes) Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer. Can you see " screen? " on the You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly. There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals? The monitor is in PowerSaver mode. Press any key on the keyboard or move the mouse to activate the monitor and restore the image on the screen. The image on the screen is shaking. Check the monitor configuration to see if it is in Interlace Mode. (Interlace Mode: Vertical frequency 43Hz, 87Hz(i), etc) The signal from the video card exceeds the maximum resolution and frequency of the monitor. Are there any magnetic products such as a power adapter, speaker or a high voltage wire near by? Move the monitor away from anything that can create a strong magnetic field. Is the voltage stable? The screen image can appear to shake or vibrate at a particular time of day due to low supply voltage. The screen image can also appear to shake or vibrate if there is a problem with the video card or the computer's main board. The screen shows Is the screen displaying only strange colors or one color as if looking at the just black and white. screen through a cellophane Check the signal cable connection. Make sure the video card is fully

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Check List
Q & A
Self-Test Feature
Check
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call,
the phone number on the
Information section or contact your dealer
.
Symptom
Check List
Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord connected
properly?
Check the power cord connection
and supply.
Can you see "
" on the
screen?
Check the signal cable connection.
If the power is on, reboot the
computer to see the initial
screen(the login screen), which
can be seen.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video
card.
(Refer to the
Preset Timing Modes
)
Note: If the initial screen (the login
screen) does not appear,
contact a
service center or your dealer
.
Can you see "
" on the
screen?
You can see this message when the
signal from the video card exceeds
the maximum resolution and
frequency that the monitor can
handle properly.
Adjust the maximum resolution and
frequency that the monitor can
handle properly.
There is no image on the
screen. Is the power indicator
on the monitor blinking at 1
second intervals?
The monitor is in PowerSaver mode.
Press any key on the keyboard or
move the mouse to activate the
monitor and restore the image on the
screen.
The image on the
screen is shaking.
Check the monitor configuration
to see if it is in Interlace Mode.
(Interlace Mode: Vertical
frequency 43Hz, 87Hz(i), etc)
The signal from the video card
exceeds the maximum resolution and
frequency of the monitor.
Are there any magnetic
products such as a power
adapter, speaker or a high
voltage wire near by?
Move the monitor away from
anything that can create a strong
magnetic field.
Is the voltage stable?
The screen image can appear to
shake or vibrate at a particular time
of day due to low supply voltage.
The screen image can also appear to shake or vibrate if there is a
problem with the video card or the computer's main board.
The screen shows
strange colors or
just black and white.
Is the screen displaying only
one color as if looking at the
screen through a cellophane
Check the signal cable connection.
Make sure the video card is fully