Samsung 920T User Manual (ENGLISH) - Page 71

Troubleshooting, SyncMaster 720B, Check List, Symptom, Solutions - phone

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SyncMaster 720B Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer. Symptom No images on the screen. I cannot turn on the monitor. Check List Is the power cord connected properly? Solutions Check the power cord connection and supply. Can you see "Check Signal Cable" Check the signal cable connection. on the screen? If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Preset Timing Modes) Can you see "Not Optimum Mode", "Recommended mode : 1280 x 1024 60Hz" on the screen? Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer. You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle. Adjust the maximum resolution and frequency that the monitor can handle properly. If the display exceeds SXGA or 75Hz, a "Not Optimum Mode", "Recommended mode : 1280 x 1024 60Hz" message is displayed. If the display exceeds 85Hz, the display will work properly but the "Not Optimum Mode", "Recommended mode : 1280 x 1024 60Hz" message appears for one minute and then disappears. Please change to the recommended mode during this one-minute period.

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Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call
the phone number on the
Information section or contact your dealer
.
Symptom
Check List
Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord connected
properly?
Check the power cord connection
and supply.
Can you see
"Check Signal Cable"
on the screen?
Check the signal cable connection.
If the power is on, reboot the
computer to see the initial screen
(the login screen), which can be
seen.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video
card.
(Refer to the
Preset Timing Modes
)
Note: If the initial screen (the login
screen) does not appear,
contact a
service center or your dealer
.
Can you see
"Not Optimum
Mode", "Recommended mode :
1280 x 1024 60Hz"
on the screen?
You can see this message when the
signal from the video card exceeds
the maximum resolution and
frequency that the monitor can
properly handle.
Adjust the maximum resolution and
frequency that the monitor can
handle properly.
If the display exceeds SXGA or
75Hz, a
"Not Optimum Mode",
"Recommended mode : 1280 x
1024 60Hz"
message is displayed.
If the display exceeds 85Hz, the
display will work properly but the
"Not Optimum Mode",
"Recommended mode : 1280 x
1024 60Hz"
message appears for
one minute and then disappears.
Please change to the recommended
mode during this one-minute period.
SyncMaster 720B